Gov 2.0 and what it means for federal government departments

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The Australian Federal Government sponsored Government 2.0 Taskforce presented its final report at the end of 2009. As part of the Taskforce's consultation process, they commissioned the creation of Online Engagement Guidelines and a Web 2.0 Toolkit. This was designed to provide guidance to government agencies using web 2.0 tools and provided a recommendation for a toolkit of web 2.0 technologies that agencies can use based on principles of shared services and re-use. This was presented on Friday 5th February, 2010 in Canberra.

Empresariales Tecnología

Gov 2.0 and what it means for
federal government departments

Source: Project 15 Final Report h6p://gov2.net.au/ﬁles/2009/12/Project‐15‐Final‐Report.doc
Licensed under a CreaDve Commons A6ribuDon 2.5 Australia License.

Source: h6p://www.zdnet.com.au/news/communicaDons/soa/Govt‐2‐0‐report‐lacks‐purpose‐and‐aim‐/
0,130061791,339300788,00.htm#talkback

Contents

1. Designing an online
engagement
2. Community Management
How-To
3. Roles, Competencies and
Policies
4. Online Engagement Use
Cases and Model Examples

Online Engagement Framework

This slide is licensed under a CreaDve Commons A6ribuDon 2.5 Australia License.

Engagement Cycle and Community Management Stages

This slide is licensed under a CreaDve Commons A6ribuDon 2.5 Australia License.

Web 2.0 Technology Types

This slide is licensed under a CreaDve Commons A6ribuDon 2.5 Australia License.

Online Engagement SoluAon Design Process

This slide is licensed under a CreaDve Commons A6ribuDon 2.5 Australia License.

December 2009

“Government 2.0 will not be easy for it
directly challenges some aspects of
established policy and practice within
government. Yet the changes to culture,
practice and policy we envisage will
ultimately advance the traditions of
modern democratic government. Hence,
there is a requirement for co-ordinated
leadership, policy and culture change.”

More info...

• www.headshift.com
• twitter.com/chieftech
• http://chieftech.com.au/
• james.dellow@headshift.com

Image Acknowledgements

• Screenshot from Us Now http://www.usnowﬁlm.com/
• Web2.0 mosaic http://www.ﬂickr.com/photos/
38733412@N00/2053289691/
• Minister Lindsay Tanner announces Gov 2.0 Taskforce http://
www.ﬂickr.com/photos/62428481@N00/3651218605/
• ULTIMATE FACEBALL!!1! http://www.ﬂickr.com/photos/
35468159852@N01/449142212/
• Blog: Writing our own Us Now story http://www.pool.org.au/blog/
pool_team/writing_our_own_us_now_story
• Lego people http://www.ﬂickr.com/photos/joeshlabotnik/305410323/
• Note: Taskforce and Project 8 materials are all licensed under a
Creative Commons Attribution 2.5 Australia License.

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Gov 2.0 and what it means for federal government departments

1. Gov 2.0 and what it means for federal government departments

2. What is Government 2.0?

6. Source: Project 15 Final Report h6p://gov2.net.au/ﬁles/2009/12/Project‐15‐Final‐Report.doc Licensed under a CreaDve Commons A6ribuDon 2.5 Australia License.

7. Source: h6p://www.zdnet.com.au/news/communicaDons/soa/Govt‐2‐0‐report‐lacks‐purpose‐and‐aim‐/ 0,130061791,339300788,00.htm#talkback

8. June 2009

9. The Taskforce’s Agenda for Gov 2.0

10. “Project 8”

11. Contents 1. Designing an online engagement 2. Community Management How-To 3. Roles, Competencies and Policies 4. Online Engagement Use Cases and Model Examples

12. Online Engagement Framework This slide is licensed under a CreaDve Commons A6ribuDon 2.5 Australia License.

13. Engagement Cycle and Community Management Stages This slide is licensed under a CreaDve Commons A6ribuDon 2.5 Australia License.

14. Web 2.0 Technology Types This slide is licensed under a CreaDve Commons A6ribuDon 2.5 Australia License.

15. Online Engagement SoluAon Design Process This slide is licensed under a CreaDve Commons A6ribuDon 2.5 Australia License.

16. December 2009 “Government 2.0 will not be easy for it directly challenges some aspects of established policy and practice within government. Yet the changes to culture, practice and policy we envisage will ultimately advance the traditions of modern democratic government. Hence, there is a requirement for co-ordinated leadership, policy and culture change.”

17. Skills and Competencies

18. Wanted: Community of Practice

19. Edit -> Remix -> Improve

20. More info... • www.headshift.com • twitter.com/chieftech • http://chieftech.com.au/ • james.dellow@headshift.com

21. Image Acknowledgements • Screenshot from Us Now http://www.usnowfilm.com/ • Web2.0 mosaic http://www.flickr.com/photos/ 38733412@N00/2053289691/ • Minister Lindsay Tanner announces Gov 2.0 Taskforce http:// www.flickr.com/photos/62428481@N00/3651218605/ • ULTIMATE FACEBALL!!1! http://www.flickr.com/photos/ 35468159852@N01/449142212/ • Blog: Writing our own Us Now story http://www.pool.org.au/blog/ pool_team/writing_our_own_us_now_story • Lego people http://www.flickr.com/photos/joeshlabotnik/305410323/ • Note: Taskforce and Project 8 materials are all licensed under a Creative Commons Attribution 2.5 Australia License.

Gov 2.0 and what it means for federal government departments

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