A presentation targeted specifically at CoP members publishing content to the eXtension public site that explains how to use Google Analytics to view pages in their individual content areas.
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Evaluate Your Content with Google Analytics
1. Evaluate Your Content
with Google Analytics
(by category)
Ben MacNeill
User Interface Designer, eXtension
2. Google Analytics
• Website traffic analysis tool
• It's free (but you need a google account.
unfortunately no public view.)
• Visitors, Traffic, Content
6. How many
boiiiiiiing
boiiiiiiiiiiiing
visit your
boiiiiiiiiiiiiing
page and
bo–
boing
leave?
boiiiiiiiing
boiiiing (and is
boiiiiiiiing that good
boiiiing or bad?)
boiiiiing
7. What about my content?
• the Public site GA data is aggregated
• No way to look at a single category of content
(until recently!)
8. Top-Level Categories
Now in GA
• Available in content reports
• Top Content (Most Popular)
• Top Landing Pages (Arrivals)
• Top Exit Pages (Departures)
• Look at all content or limit to specific types
(Articles, FAQs, Learning Lessons, Events)
10. How it works
• Actual url: http://www.extension.org/faq/824
• We pass an extra parameter to GA when the
visit is recorded
• Extra parameter = Top-level categories
11. Using the 'Find Page' Filter
• Select a report: Content > Top Content
• Choose any CoP resource area tag
• No spaces. quot;beef_cattlequot; not quot;beef cattlequot;
• View all content: fire_ants
• View only FAQs: (faq).*(fire_ants)
• View only Articles: (pages).*(fire_ants)
12. Analysis: Bounce rate
• the percentage of visitors to a page who leave
without visiting any other page
16. Be Careful When
Evaluating Your Pages
• Don't make decisions based only on our star
rating system
• it can be gamed
• may or may be statistically significant
• doesn't show up in search
17. Under-performers?
• Don't unpublish a piece of content
• Destroys all the Google page rank built up
for that page
• Generates a quot;Page not foundquot; for all new
visitors coming from search
• Damages the reputation of the site
• Breaks all links that point to your page
19. Getting Access to GA
• If you need access to GA, send me your gmail
address or the email associated with your
google user ID.
• ben.macneill@extension.org
• thanks!