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Campaign Analysis

                   Leaking out the Quirky: Fox Launches New Girl Pilot Early

       Fall Pilot season is a crazy time for television. There are dozens of new shows vying for

viewers, advertising dollars and loyal fan followings. Separating a show from the crowd is no

easy feat and in Fall 2011, Fox released the entire pilot episode of their newest quirky comedy

sitcom early. New Girl’s premiere episode was available one month early on flights, OnDemand

programming in select hotels and at screenings in “taste-maker” cities. Fox also released the

pilot episode one week early to online platforms include Hulu, iTunes, Fox.com and New Girl

star Zooey Deschanel’s blog. While it may have been risky, Fox’s early release of New Girl’s

pilot was carefully engineered and strategically executed and lead to high viewership numbers

and the ultimate success of the show.

Background and Campaign Overview

       Home to sitcom hits including the OC, 24, Bones and Arrested Development, Fox has

launched successful sitcoms in the past. In recent years, the network has risen to the top of the

charts with advertising goldmines including American Idol and Glee. However, their most recent

line-up of half-hour sitcoms such as Running Wilde and Lone Star, received lackluster reviews

and early cancellations. They needed an exceptional, well-marketed sitcom to separate

themselves from the masses and restore their sitcom credibility.

Strengths

       Fox chose to release the pilot on four distinct but equally effective online platforms so

they could target specific niche markets. To target devoted Zooey Deschanel fans, Fox chose

Deschanel’s successful HelloGiggles blog as one of its platforms. Because Deschanel already

has such a strong following and social media presence, this was a smart decision because this

platform effectively reaches members of this market and gave them a space to express

excitement and create more conversation. Fox reached their loyal Glee following by pre-

releasing the show on iTunes, the platform of choice for fans to purchase episodes and albums.
Fox reinforced this connection by airing New Girl on Tuesday nights at 9PM, immediately after

Glee’s one-hour episode.

        According to Mashable, 83% of viewers under 25 watch “some, most or all” of their TV

programming online. This is not wildly surprising given the amount of time that Gen Y already

spends on the web, however, the survey revealed that 64% of all Americans get at least some

of their TV content online. Given this digital climate, it made sense for Fox to release the

episode on the ad-supported streaming site, Hulu. Fox targeted potential viewers in a space

where they spend ample amounts of time. Instead of aggressively pushing members of this

market away from the platforms they already use, Fox brought the content to them with hopes

that they would like the programming so much that they would come back to the network to

watch live episodes. Fox also hosted the episode on their own site to capture already loyal Fox

fans.

        By choosing platforms that made sense, Fox insured that their strategy would gain the

right viewers – the ones that were more likely to evolve into loyal fans. Fox knew that New Girl

pilot was buzz-worthy and memorable enough to leave viewers wanting more. Instead of trying

to target a broad demographic, Fox effectively focused on niche markets to create a core

audience that was passionate about the show and willing to share.

        By releasing the show “early” relative to other fall pilot premieres, Fox gave viewers a

feeling of exclusivity. Similar to luxury sale site Gilt’s “invite-only” launch, Fox personalized the

New Girl experience and invested time in relationship marketing. However, there is one

important caveat: all of these strategies would be counterproductive if New Girl’s content was

not strong enough to sustain viewership and lead to positive feedback. If the content had been

poor or even mediocre, this early release strategy would have evoked harsh criticism before the

show even launched and jeopardized viewership during the live premiere.
Weaknesses

         While the early-release campaign gave New Girl momentum and more engagement than

  other fall pilots, it did come dangerously close to overexposure and dilution of the show itself.

  Online channels and social media platforms were not the only medium where New Girl footage

  was aired. Fox aired several 30 second and 1-minute TV spots and trailers during prime time

  day parts. This abundance of promotion ran could have made viewers sick of the show before it

  had even started.

         By releasing the pilot early, Fox could have eliminated members of their live viewing

  audience because they would have already seen the episode. In terms of content, some critics

  argued that the character development in the first episode happened too quickly and did not

  give viewers the chance to genuinely get to know the show’s stars.

         New Girl’s branding limited its overall reach because of its bright colors, hipster-chic

  images and kitschy patterns (See Figure 1). Although much the show’s writing, plot lines and

  characters are targeted towards a male-oriented audience, Fox’s girly promotions discouraged

  male viewers from watching. This campaign will make it even more difficult for Fox to engage

  the elusive 18 – 24 male age bracket in the future.


Figure 1: New Girl’s ‘cutesy’ branding

	
  




  Opportunities



         New Girl’s leading lady Zooey Deschanel has a millions of loyal fans, a robust online

  presence and a huge social media following. Deschanel is co-founder of HelloGiggles; a highly

  successful entertainment and lifestyle blog geared toward girls aged 13 – 35. Positioned as a
“safe place” for girls and women on the Internet, HelloGiggles is widely popular and has high

reader engagement among New Girl’s target audience. Fox already used the blog as leverage

by releasing New Girl’s pilot episode on the site, but the collaboration does not have to end

there. To further engage this fan base, Fox should continue to partner with HelloGiggles and

post content and clips on the site and host other New Girl contests and promotions.

HelloGiggles and Zooey Deschanel’s personal social media following are valuable assets and if

used effectively, can rapidly build an online presence for New Girl.

       In terms of product placement and merchandizing opportunities, Fox can take advantage

of Deschanel’s reputation as a young, Hollywood trendsetter and also as a musician in the indie

band ‘She & Him’. Because of this image, Fox could partner with sites like Gilt or RueLaLa and

launch New Girl themed collections curated by Deschanel or give viewers the option to

purchase the clothing and accessories she wears on the show. Deschanel also has

endorsement deals with Cotton and Rimmel cosmetics. Fox could partner with these brands

through product placement, a branded content viral video-esque campaign or just continue to air

these commercials during New Girl’s half-hour spot.

       Fox could create a more seamless interactive experience and launch a site like HBO’s

successful social TV platform, HBO Connect. On the site, viewers could interact with the show,

its actors and other fans all in one place in real time. This would be a powerful tool to more fully

engage passionate fans and would also establish Fox as an innovative and digitally savvy

network.

Threats

       Given the volume of sitcoms launching pilots during the fall, New Girl is in a vulnerable

position and must market itself aggressively to earn viewers and share of HUT’s. Several shows

with very similar target markets launched during Fall 2011, including CBS’s Two Broke Girls,

NBC’s The Playboy Club, and CW’s Ringer. These new shows aside, there is also an

abundance of successful already-existing prime time programming. New Girl is more
susceptible to failure because Deschanel is its only big-name star, whereas; many of these

competing fall shows have casts full of well-known celebrities.

       Fox’s early release strategy makes any show that has yet to leak its pilot a potential

competitor because some viewers will be seeking new content. Although Fox partnered with

Hulu during the early release of the episode, online streaming services serve as a threat

because many viewers do not own a TV and do not consume content anywhere else besides

the web. Because Fox already launched the show online, these individuals may only be willing

to watch from their computers.

       Short attention spans and an emerging ‘everyone-thinks-their-famous’ mentality has lead

to the rise in popularity of reality programming. This becomes a threat to New Girl because

viewers may spend their precious leisure time watching popular reality shows like the Real

House Wives series, Kim and Kourtney Take New York or The Biggest Loser. Specifically, New

Girl will be competing with several shows during its 9PM spot including NBC’s Biggest Loser,

ABC’s Ringer, and CW’s Ringer. This is significant because there are huge overlaps in New

Girl’s target market and that of these programs. New Girl airs during the prime day part (8PM –

11PM) when the rate of Households using TV’s is the highest. While this can be an opportunity,

it can also be a threat with so many others vying for viewer’s attention.

Conclusion

       Fox took a chance with its early release strategy but launched a campaign that was

carefully executed with attention to detail, niche marketing and clever manipulation of specific

online platforms. If Fox and New Girl continue to design new and creative ways of reaching and

engaging with their audience, the show will gain a passionate, loyal and interactive fan base.

Fox can increase their audience with branding that is more targeted towards men and already-

interested Deschanel fans. Partnerships with brands, online retailers and the companies that

Deschanel is already endorsing will contribute to this success. The combination of these

strategic decisions will increase their Nielson ratings, their share of households watching and
open up more opportunities for Fox. Ultimately, these successes will increase the likelihood that

Fox gets the advertising dollars it needs to make a profit and continue to produce New Girl.
References

Erickson, Christine. How HelloGiggles Creates a Positive Online Community for Young Women.

       Mashable. 21 February 2012. http://mashable.com/2012/02/21/hellogiggles/

Gorman, Bill. Fox Gives “New Girl” a Full-Season Pickup. TV By the Numbers. 28

       September 2011.

       http://tvbythenumbers.zap2it.com/2011/09/28/fox-gives-%E2%80%9Cnew-

       girl%E2%80%9D-a-full-season-pickup/105348/

Hibberd, James. Fall 2011–12 Primetime TV Schedule Chart. Entertainment Weekly.com. 18

       May 2011. http://insidetv.ew.com/2011/05/18/primetime-tv-schedule-chart/

O’Dell, Jolie. TV Viewing’s Shift to the Web. Mashable. 12 April 2010.

       http://mashable.com/2010/04/12/tv-online/

Porter, Nicki. What Fox’s Promotion Strategy for “New Girl” Can Teach You About

       Promoting Your Content. Copy Press. http://www.copypress.com/?p=1335

Rose, Lacey. Fox's 'New Girl' Gets Early Push on iTunes, Hulu and Fox.com. The

       Hollywood Reporter. 5 September 2011.

       http://www.hollywoodreporter.com/news/foxs-new-girl-gets-early-231452

Rose, Lacey. HRTS Panelists Answer: Is Twitter Helpful for Showrunners? The

       Hollywood Reporter. 19 January 2012.

       http://www.hollywoodreporter.com/news/twitter-showrunners-hrts-panel-283419

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Campaign Analysis: New Girl

  • 1. Campaign Analysis Leaking out the Quirky: Fox Launches New Girl Pilot Early Fall Pilot season is a crazy time for television. There are dozens of new shows vying for viewers, advertising dollars and loyal fan followings. Separating a show from the crowd is no easy feat and in Fall 2011, Fox released the entire pilot episode of their newest quirky comedy sitcom early. New Girl’s premiere episode was available one month early on flights, OnDemand programming in select hotels and at screenings in “taste-maker” cities. Fox also released the pilot episode one week early to online platforms include Hulu, iTunes, Fox.com and New Girl star Zooey Deschanel’s blog. While it may have been risky, Fox’s early release of New Girl’s pilot was carefully engineered and strategically executed and lead to high viewership numbers and the ultimate success of the show. Background and Campaign Overview Home to sitcom hits including the OC, 24, Bones and Arrested Development, Fox has launched successful sitcoms in the past. In recent years, the network has risen to the top of the charts with advertising goldmines including American Idol and Glee. However, their most recent line-up of half-hour sitcoms such as Running Wilde and Lone Star, received lackluster reviews and early cancellations. They needed an exceptional, well-marketed sitcom to separate themselves from the masses and restore their sitcom credibility. Strengths Fox chose to release the pilot on four distinct but equally effective online platforms so they could target specific niche markets. To target devoted Zooey Deschanel fans, Fox chose Deschanel’s successful HelloGiggles blog as one of its platforms. Because Deschanel already has such a strong following and social media presence, this was a smart decision because this platform effectively reaches members of this market and gave them a space to express excitement and create more conversation. Fox reached their loyal Glee following by pre- releasing the show on iTunes, the platform of choice for fans to purchase episodes and albums.
  • 2. Fox reinforced this connection by airing New Girl on Tuesday nights at 9PM, immediately after Glee’s one-hour episode. According to Mashable, 83% of viewers under 25 watch “some, most or all” of their TV programming online. This is not wildly surprising given the amount of time that Gen Y already spends on the web, however, the survey revealed that 64% of all Americans get at least some of their TV content online. Given this digital climate, it made sense for Fox to release the episode on the ad-supported streaming site, Hulu. Fox targeted potential viewers in a space where they spend ample amounts of time. Instead of aggressively pushing members of this market away from the platforms they already use, Fox brought the content to them with hopes that they would like the programming so much that they would come back to the network to watch live episodes. Fox also hosted the episode on their own site to capture already loyal Fox fans. By choosing platforms that made sense, Fox insured that their strategy would gain the right viewers – the ones that were more likely to evolve into loyal fans. Fox knew that New Girl pilot was buzz-worthy and memorable enough to leave viewers wanting more. Instead of trying to target a broad demographic, Fox effectively focused on niche markets to create a core audience that was passionate about the show and willing to share. By releasing the show “early” relative to other fall pilot premieres, Fox gave viewers a feeling of exclusivity. Similar to luxury sale site Gilt’s “invite-only” launch, Fox personalized the New Girl experience and invested time in relationship marketing. However, there is one important caveat: all of these strategies would be counterproductive if New Girl’s content was not strong enough to sustain viewership and lead to positive feedback. If the content had been poor or even mediocre, this early release strategy would have evoked harsh criticism before the show even launched and jeopardized viewership during the live premiere.
  • 3. Weaknesses While the early-release campaign gave New Girl momentum and more engagement than other fall pilots, it did come dangerously close to overexposure and dilution of the show itself. Online channels and social media platforms were not the only medium where New Girl footage was aired. Fox aired several 30 second and 1-minute TV spots and trailers during prime time day parts. This abundance of promotion ran could have made viewers sick of the show before it had even started. By releasing the pilot early, Fox could have eliminated members of their live viewing audience because they would have already seen the episode. In terms of content, some critics argued that the character development in the first episode happened too quickly and did not give viewers the chance to genuinely get to know the show’s stars. New Girl’s branding limited its overall reach because of its bright colors, hipster-chic images and kitschy patterns (See Figure 1). Although much the show’s writing, plot lines and characters are targeted towards a male-oriented audience, Fox’s girly promotions discouraged male viewers from watching. This campaign will make it even more difficult for Fox to engage the elusive 18 – 24 male age bracket in the future. Figure 1: New Girl’s ‘cutesy’ branding   Opportunities New Girl’s leading lady Zooey Deschanel has a millions of loyal fans, a robust online presence and a huge social media following. Deschanel is co-founder of HelloGiggles; a highly successful entertainment and lifestyle blog geared toward girls aged 13 – 35. Positioned as a
  • 4. “safe place” for girls and women on the Internet, HelloGiggles is widely popular and has high reader engagement among New Girl’s target audience. Fox already used the blog as leverage by releasing New Girl’s pilot episode on the site, but the collaboration does not have to end there. To further engage this fan base, Fox should continue to partner with HelloGiggles and post content and clips on the site and host other New Girl contests and promotions. HelloGiggles and Zooey Deschanel’s personal social media following are valuable assets and if used effectively, can rapidly build an online presence for New Girl. In terms of product placement and merchandizing opportunities, Fox can take advantage of Deschanel’s reputation as a young, Hollywood trendsetter and also as a musician in the indie band ‘She & Him’. Because of this image, Fox could partner with sites like Gilt or RueLaLa and launch New Girl themed collections curated by Deschanel or give viewers the option to purchase the clothing and accessories she wears on the show. Deschanel also has endorsement deals with Cotton and Rimmel cosmetics. Fox could partner with these brands through product placement, a branded content viral video-esque campaign or just continue to air these commercials during New Girl’s half-hour spot. Fox could create a more seamless interactive experience and launch a site like HBO’s successful social TV platform, HBO Connect. On the site, viewers could interact with the show, its actors and other fans all in one place in real time. This would be a powerful tool to more fully engage passionate fans and would also establish Fox as an innovative and digitally savvy network. Threats Given the volume of sitcoms launching pilots during the fall, New Girl is in a vulnerable position and must market itself aggressively to earn viewers and share of HUT’s. Several shows with very similar target markets launched during Fall 2011, including CBS’s Two Broke Girls, NBC’s The Playboy Club, and CW’s Ringer. These new shows aside, there is also an abundance of successful already-existing prime time programming. New Girl is more
  • 5. susceptible to failure because Deschanel is its only big-name star, whereas; many of these competing fall shows have casts full of well-known celebrities. Fox’s early release strategy makes any show that has yet to leak its pilot a potential competitor because some viewers will be seeking new content. Although Fox partnered with Hulu during the early release of the episode, online streaming services serve as a threat because many viewers do not own a TV and do not consume content anywhere else besides the web. Because Fox already launched the show online, these individuals may only be willing to watch from their computers. Short attention spans and an emerging ‘everyone-thinks-their-famous’ mentality has lead to the rise in popularity of reality programming. This becomes a threat to New Girl because viewers may spend their precious leisure time watching popular reality shows like the Real House Wives series, Kim and Kourtney Take New York or The Biggest Loser. Specifically, New Girl will be competing with several shows during its 9PM spot including NBC’s Biggest Loser, ABC’s Ringer, and CW’s Ringer. This is significant because there are huge overlaps in New Girl’s target market and that of these programs. New Girl airs during the prime day part (8PM – 11PM) when the rate of Households using TV’s is the highest. While this can be an opportunity, it can also be a threat with so many others vying for viewer’s attention. Conclusion Fox took a chance with its early release strategy but launched a campaign that was carefully executed with attention to detail, niche marketing and clever manipulation of specific online platforms. If Fox and New Girl continue to design new and creative ways of reaching and engaging with their audience, the show will gain a passionate, loyal and interactive fan base. Fox can increase their audience with branding that is more targeted towards men and already- interested Deschanel fans. Partnerships with brands, online retailers and the companies that Deschanel is already endorsing will contribute to this success. The combination of these strategic decisions will increase their Nielson ratings, their share of households watching and
  • 6. open up more opportunities for Fox. Ultimately, these successes will increase the likelihood that Fox gets the advertising dollars it needs to make a profit and continue to produce New Girl.
  • 7. References Erickson, Christine. How HelloGiggles Creates a Positive Online Community for Young Women. Mashable. 21 February 2012. http://mashable.com/2012/02/21/hellogiggles/ Gorman, Bill. Fox Gives “New Girl” a Full-Season Pickup. TV By the Numbers. 28 September 2011. http://tvbythenumbers.zap2it.com/2011/09/28/fox-gives-%E2%80%9Cnew- girl%E2%80%9D-a-full-season-pickup/105348/ Hibberd, James. Fall 2011–12 Primetime TV Schedule Chart. Entertainment Weekly.com. 18 May 2011. http://insidetv.ew.com/2011/05/18/primetime-tv-schedule-chart/ O’Dell, Jolie. TV Viewing’s Shift to the Web. Mashable. 12 April 2010. http://mashable.com/2010/04/12/tv-online/ Porter, Nicki. What Fox’s Promotion Strategy for “New Girl” Can Teach You About Promoting Your Content. Copy Press. http://www.copypress.com/?p=1335 Rose, Lacey. Fox's 'New Girl' Gets Early Push on iTunes, Hulu and Fox.com. The Hollywood Reporter. 5 September 2011. http://www.hollywoodreporter.com/news/foxs-new-girl-gets-early-231452 Rose, Lacey. HRTS Panelists Answer: Is Twitter Helpful for Showrunners? The Hollywood Reporter. 19 January 2012. http://www.hollywoodreporter.com/news/twitter-showrunners-hrts-panel-283419