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CONSULTING TOOLKIT

     Consulting Skills:

     Brainstorming and Creativity Techniques




© 2007-2012 IESIES Development Ltd. All Ltd. Reserved
       © 2007-2012 Development Rights All Rights Reserved
You need to apply special techniques to trigger your creativity

       FOUR CREATIVITY APPROACHES


                           •Re-expression
                           •Related Worlds
                           •Revolution
                           •Random Links
Source: “Sticky Wisdom” by What If!
020910 Chris Doran
                                  © 2007-2012 IES Development Ltd. All Rights Reserved   1
Creativity is an essential ingredient of innovation and human
          progress




       Creativity                        Innovation                               Progress




020910 Chris Doran
                           © 2007-2012 IES Development Ltd. All Rights Reserved              2
Creativity does not come naturally – you need to apply special
          techniques to engage your right brain
LEFT BRAIN vs RIGHT BRAIN

Scientist                                                                                      Creativity
Mathematician                                                                                   Freedom
Familiar                                                                                         Passion
Categoriser                                                                                       Feeling
Accurate Creativity                                                                           Sensuality
Linear                                           Innovation
                                                                                  Growth        Emotion
Analytical                                                                                 Vivid colours
Practical                                                                                             Art
Order                                                                                       Imagination
Logic                                                                                             Poetry



020910 Chris Doran
                           © 2007-2012 IES Development Ltd. All Rights Reserved                        3
People must seek stimulus beyond their comfort zone




        “Go where your competitors can’t or won’t”

                                                                          Anita Roddick
                                                                      Body Shop founder




020910 Chris Doran
                          © 2007-2012 IES Development Ltd. All Rights Reserved            4
The first technique uses language to generate fresh perspectives
                                                                                                  Re-expression

  APPROACH 1: RE-EXPRESSION
                Finding an alternative way of describing or experiencing an issue or problem

                                                    Provide
                                                    motive
                                                     force
                                                                            Cause/
                              Persuade
                                                                            Create



                       Generate                                                           Will-
                       emotion             Motivate                                      power




                               Inspire                                   Stimulate
                                                    Spark/
                                                    Trigger
020910 Chris Doran
                                  © 2007-2012 IES Development Ltd. All Rights Reserved                            5
The second technique draws inspiration from others
                                                                                                      Related Worlds

  APPROACH 2: RELATED WORLDS
                Looking at other areas where a similar issue or benefit can be seen
          In other countries?                      In other products?                     In other industries?




             In history?                                In science?                            In nature?




                           Where in the world has my challenge been faced before?
020910 Chris Doran                      What can I “steal” from that?
                                   © 2007-2012 IES Development Ltd. All Rights Reserved                                6
Many real-life inventions have “stolen” ideas from related
          worlds                                                  Related Worlds

  RELATED WORLDS EXAMPLES
                     In nature                                                          In other products
  In 1948 a Swiss
  electrical engineer
  called George de                                                  In 1952, Helen
  Mestral found his                                                 Barnett Diserens
  dog covered in                                                    is inspired by
  burrs after a walk                                                the new ball-
  in the country                                                    point pens




               Invention                                                   Invention of
                of Velcro                                                 Mum’s roll-on
                                                                             deodorant

020910 Chris Doran
                                 © 2007-2012 IES Development Ltd. All Rights Reserved                       7
The revolution technique explicitly identifies and changes your
          assumptions                                               Revolution

  APPROACH 3: REVOLUTION
                  Identifying and then challenging the rules and assumptions we are using




         NEW ECONOMICS             NEW OWNER                           NEW MODELS         NEW PERSPECTIVE

            What if………              What if………                          What if………          What if………

        ......you had to halve   ……you were owned                  ......you had to run    ……your biggest
                the cost?          by Facebook?                     the business with     weakness became
                                                                     only 10 people?        your biggest
                                                                                             strength?




    Asking “What if………………….” allows you to bypass mental roadblocks
020910 Chris Doran
                                   © 2007-2012 IES Development Ltd. All Rights Reserved                     8
Identify the rules before breaking the rules
                                                                                                       Revolution

  TWO STEPS
   STEP 1: WRITE DOWN THE RULES                                STEP 2: BREAK THE RULES


                                                                 What if the opposite of this rule was true?



                                                                           What if this rule was reduced?
         What are the rules?

        (often unspoken and
               implicit )                                               What if this rule was reversed?



                                                                     What if you took this rule to the extreme?



020910 Chris Doran
                               © 2007-2012 IES Development Ltd. All Rights Reserved                                 9
Revolutionary ideas can start out extreme
                                                                             Revolution

 REVOLUTION EXAMPLE
   STEP 1: WRITE DOWN THE RULES               STEP 2: BREAK THE RULES
             Paste                            A liquid, a solid, gum, a spray, a
                                              gas, a foam
Toothpaste
             In a tube                        In sachets, capsules, aerosol,
                                              beautiful gift bottles

             For cleaning teeth               For health, for sensual pleasure,
                                              for taste

             Used with a toothbrush           Chew, combined paste/brush

             Used twice a day in                       Use on the go, once a week, use
             bathroom © 2007-2012 IES Development Ltd. All Rights Reserved
                                                       in meetings, use after eating
Random links deliberately forces connections to something
          unrelated                                             Random Links

  APPROACH 4: RANDOM LINKS
            Make connections and links between the issue and random items found in the world




020910 Chris Doran
                                © 2007-2012 IES Development Ltd. All Rights Reserved           11
People must seek stimulus beyond their comfort zone to win
                                                                                     Random Links

  RANDOM LINKS EXAMPLE
   Our challenge:              Connections to explore:                           Our Object:

                               •Carried at all times
   Designing new               •Hold set of tools to get things
                                                                                 Handbag
   smartphone                   done
                               •Use pockets and dividers to
                                organise things
                               •Inside – deeply personal and
                                customisable
                               •Outside – make me feel/look
                                beautiful
                               •Different ones for different
                                occasions
                               •Express owners mood
                               •Made from luxury materials
                               •Emotional branding - feminine

020910 Chris Doran
                          © 2007-2012 IES Development Ltd. All Rights Reserved                      12
Productive brainstorming needs some team rules



   No discussion – especially no judgement/criticism
   Quantity more important than quality
   Encourage “silly’ ideas
   Brainstorm with a diverse group
   Record everything
   Everyone joins in
   Make it fun!


      PRACTICAL TIP: Use Post-Its, 1 idea per Post-It, call out and stick-up


                       © 2007-2012 IES Development Ltd. All Rights Reserved
Encourage “silly” ideas in brainstorming – it is easier for ideas to
roll “downhill” than “uphill”



                                                                                     “Silly”
                                                                                     ideas




                                                                           It is easy to
                                                                         make a silly idea
                                       High value,                        more practical
                                      creative ideas




                It is very hard to
                make an obvious
Obvious           idea creative
 ideas
                  © 2007-2012 IES Development Ltd. All Rights Reserved

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Consulting toolkit brainstorming

  • 1. CONSULTING TOOLKIT Consulting Skills: Brainstorming and Creativity Techniques © 2007-2012 IESIES Development Ltd. All Ltd. Reserved © 2007-2012 Development Rights All Rights Reserved
  • 2. You need to apply special techniques to trigger your creativity FOUR CREATIVITY APPROACHES •Re-expression •Related Worlds •Revolution •Random Links Source: “Sticky Wisdom” by What If! 020910 Chris Doran © 2007-2012 IES Development Ltd. All Rights Reserved 1
  • 3. Creativity is an essential ingredient of innovation and human progress Creativity Innovation Progress 020910 Chris Doran © 2007-2012 IES Development Ltd. All Rights Reserved 2
  • 4. Creativity does not come naturally – you need to apply special techniques to engage your right brain LEFT BRAIN vs RIGHT BRAIN Scientist Creativity Mathematician Freedom Familiar Passion Categoriser Feeling Accurate Creativity Sensuality Linear Innovation Growth Emotion Analytical Vivid colours Practical Art Order Imagination Logic Poetry 020910 Chris Doran © 2007-2012 IES Development Ltd. All Rights Reserved 3
  • 5. People must seek stimulus beyond their comfort zone “Go where your competitors can’t or won’t” Anita Roddick Body Shop founder 020910 Chris Doran © 2007-2012 IES Development Ltd. All Rights Reserved 4
  • 6. The first technique uses language to generate fresh perspectives Re-expression APPROACH 1: RE-EXPRESSION Finding an alternative way of describing or experiencing an issue or problem Provide motive force Cause/ Persuade Create Generate Will- emotion Motivate power Inspire Stimulate Spark/ Trigger 020910 Chris Doran © 2007-2012 IES Development Ltd. All Rights Reserved 5
  • 7. The second technique draws inspiration from others Related Worlds APPROACH 2: RELATED WORLDS Looking at other areas where a similar issue or benefit can be seen In other countries? In other products? In other industries? In history? In science? In nature? Where in the world has my challenge been faced before? 020910 Chris Doran What can I “steal” from that? © 2007-2012 IES Development Ltd. All Rights Reserved 6
  • 8. Many real-life inventions have “stolen” ideas from related worlds Related Worlds RELATED WORLDS EXAMPLES In nature In other products In 1948 a Swiss electrical engineer called George de In 1952, Helen Mestral found his Barnett Diserens dog covered in is inspired by burrs after a walk the new ball- in the country point pens Invention Invention of of Velcro Mum’s roll-on deodorant 020910 Chris Doran © 2007-2012 IES Development Ltd. All Rights Reserved 7
  • 9. The revolution technique explicitly identifies and changes your assumptions Revolution APPROACH 3: REVOLUTION Identifying and then challenging the rules and assumptions we are using NEW ECONOMICS NEW OWNER NEW MODELS NEW PERSPECTIVE What if……… What if……… What if……… What if……… ......you had to halve ……you were owned ......you had to run ……your biggest the cost? by Facebook? the business with weakness became only 10 people? your biggest strength? Asking “What if………………….” allows you to bypass mental roadblocks 020910 Chris Doran © 2007-2012 IES Development Ltd. All Rights Reserved 8
  • 10. Identify the rules before breaking the rules Revolution TWO STEPS STEP 1: WRITE DOWN THE RULES STEP 2: BREAK THE RULES What if the opposite of this rule was true? What if this rule was reduced? What are the rules? (often unspoken and implicit ) What if this rule was reversed? What if you took this rule to the extreme? 020910 Chris Doran © 2007-2012 IES Development Ltd. All Rights Reserved 9
  • 11. Revolutionary ideas can start out extreme Revolution REVOLUTION EXAMPLE STEP 1: WRITE DOWN THE RULES STEP 2: BREAK THE RULES Paste A liquid, a solid, gum, a spray, a gas, a foam Toothpaste In a tube In sachets, capsules, aerosol, beautiful gift bottles For cleaning teeth For health, for sensual pleasure, for taste Used with a toothbrush Chew, combined paste/brush Used twice a day in Use on the go, once a week, use bathroom © 2007-2012 IES Development Ltd. All Rights Reserved in meetings, use after eating
  • 12. Random links deliberately forces connections to something unrelated Random Links APPROACH 4: RANDOM LINKS Make connections and links between the issue and random items found in the world 020910 Chris Doran © 2007-2012 IES Development Ltd. All Rights Reserved 11
  • 13. People must seek stimulus beyond their comfort zone to win Random Links RANDOM LINKS EXAMPLE Our challenge: Connections to explore: Our Object: •Carried at all times Designing new •Hold set of tools to get things Handbag smartphone done •Use pockets and dividers to organise things •Inside – deeply personal and customisable •Outside – make me feel/look beautiful •Different ones for different occasions •Express owners mood •Made from luxury materials •Emotional branding - feminine 020910 Chris Doran © 2007-2012 IES Development Ltd. All Rights Reserved 12
  • 14. Productive brainstorming needs some team rules  No discussion – especially no judgement/criticism  Quantity more important than quality  Encourage “silly’ ideas  Brainstorm with a diverse group  Record everything  Everyone joins in  Make it fun! PRACTICAL TIP: Use Post-Its, 1 idea per Post-It, call out and stick-up © 2007-2012 IES Development Ltd. All Rights Reserved
  • 15. Encourage “silly” ideas in brainstorming – it is easier for ideas to roll “downhill” than “uphill” “Silly” ideas It is easy to make a silly idea High value, more practical creative ideas It is very hard to make an obvious Obvious idea creative ideas © 2007-2012 IES Development Ltd. All Rights Reserved