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How to Use Conversion Optimization
                   for Marketing Insights
                  (and huge revenue lift!)
                     Plus, two special announcements

                                        Chris Goward
                                        Co-Founder & CEO
                                        WiderFunnel
                                        @chrisgoward


© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
The Conversion Optimization Agency




     What do we do?
     •  Conversion Optimization Testing
           –  Planning, copywriting, design & coding
     •  Landing Page Optimization
     •  Web Analytics & AdWords Audits



     Guaranteed Results
     •  You will get conversion rate or revenue lift




© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
Who’s Getting Results?
    Our Clients:




     Clients globally: US, UK, Canada, Spain, Sweden, Israel, Australia, Japan


© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
Let’s start with a little warm-up!




© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
Lead Generation Landing Page




© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
Which Paid Search Landing Page Won?


                            A                                             B




                                                       vs.



© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
Test Result


                                                                          B




                            20%
                    Conversion Rate
                         Lift!




© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
Test Result


                                                                          B


          Marketing
           Insight!



© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
Following “Best Practices” Doesn’t Work!


                                   Green buttons work best…
                                    Red buttons work best…
                                    No, use orange buttons…
                                     Minimize form fields…
                                 Minimize clicks to conversion…
                                   Emphasize security icons…
                                  Security icons raise anxiety…
                                            Sex sells…
                                Always include a smiling person...
                                     Never include people…
                                 Use long copy landing pages…
                                  Minimize your copy length…
                                      Lead with benefits…
                                      Lead with features…
                                              Etc…


© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
Conversion Optimization
                   Has Been Undersold




© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
Let’s Correct Some Misconceptions

        Conversion Optimization is NOT…
                      (Can you spot the difference?)




                        Not Multivariate Testing
© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
The False Promise of Testing Technology




       Weak Ideas                                                         Brilliant Results




© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
Conversion Optimization is NOT…




© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
Conversion Optimization is NOT…

               (Please, no more button tests!)




                                      Not Design Testing


© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
Conversion Optimization is NOT…




 Conversion Rate

                              [
                              [
                         Old Page

                           Not Before & After Testing
                                                             New Page




© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
Real Conversion Optimization is…


    Conversion
    Optimization                            Persuasion
                                             Marketing




                             Scientific                     Experience
                              Method                          Design




© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
How?
             Create Powerful Hypotheses




© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
What Makes a Great Hypothesis?



     1.  Testable

     2.  Seeks to solve conversion problems

     3.  Aims at improving Marketing results

     4.  Builds on Marketing Insights




© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
Use a Systematic, Repeatable Process


            Kaizen                                      2
             Plan                                   Hypothesis
                                                     Creation
                                      1                                       3
                                    LIFT                                    Funnel
                                   Analysis                               Experiment
                                                                             Map




                                  7                                             4
                               Results                                       Graphic
                               Analysis                                      Design &
                                                                              Copy


                                               6                     5
                                          Experiment            Technical
                                            Launch                Install
For more, google:
“WiderFunnel white paper”
© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
Special Announcement #1



     ConversionSkills.com beta for PubCon
       •     Test your Conversion Skills
       •     View more case studies
       •     Find out what really works

       Go to:

            ConversionSkills.com/beta


© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
Special Announcement #2



     Free Offer: Custom Landing Page Evaluation

     Interested in a Free Landing Page Evaluation?
         –  10 time slots are available
         –  Scheduled on a first-come, first-served basis
     To qualify:

     1.  Email to: Hello@WiderFunnel.com

     2.  Tell us the URL of the web page you’d like evaluated

     3.  Minimum 30,000 unique visitors per month




© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
Remember, for free evaluation…
     •  Email to: Hello@WiderFunnel.com




© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward

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Conversion Optimization PubCon 2011 WiderFunnel

  • 1. How to Use Conversion Optimization for Marketing Insights (and huge revenue lift!) Plus, two special announcements Chris Goward Co-Founder & CEO WiderFunnel @chrisgoward © 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
  • 2. The Conversion Optimization Agency What do we do? •  Conversion Optimization Testing –  Planning, copywriting, design & coding •  Landing Page Optimization •  Web Analytics & AdWords Audits Guaranteed Results •  You will get conversion rate or revenue lift © 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
  • 3. Who’s Getting Results? Our Clients: Clients globally: US, UK, Canada, Spain, Sweden, Israel, Australia, Japan © 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
  • 4. Let’s start with a little warm-up! © 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
  • 5. Lead Generation Landing Page © 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
  • 6. Which Paid Search Landing Page Won? A B vs. © 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
  • 7. Test Result B 20% Conversion Rate Lift! © 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
  • 8. Test Result B Marketing Insight! © 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
  • 9. Following “Best Practices” Doesn’t Work! Green buttons work best… Red buttons work best… No, use orange buttons… Minimize form fields… Minimize clicks to conversion… Emphasize security icons… Security icons raise anxiety… Sex sells… Always include a smiling person... Never include people… Use long copy landing pages… Minimize your copy length… Lead with benefits… Lead with features… Etc… © 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
  • 10. Conversion Optimization Has Been Undersold © 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
  • 11. Let’s Correct Some Misconceptions Conversion Optimization is NOT… (Can you spot the difference?) Not Multivariate Testing © 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
  • 12. The False Promise of Testing Technology Weak Ideas Brilliant Results © 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
  • 13. Conversion Optimization is NOT… © 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
  • 14. Conversion Optimization is NOT… (Please, no more button tests!) Not Design Testing © 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
  • 15. Conversion Optimization is NOT… Conversion Rate [ [ Old Page Not Before & After Testing New Page © 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
  • 16. Real Conversion Optimization is… Conversion Optimization Persuasion Marketing Scientific Experience Method Design © 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
  • 17. How? Create Powerful Hypotheses © 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
  • 18. What Makes a Great Hypothesis? 1.  Testable 2.  Seeks to solve conversion problems 3.  Aims at improving Marketing results 4.  Builds on Marketing Insights © 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
  • 19. Use a Systematic, Repeatable Process Kaizen 2 Plan Hypothesis Creation 1 3 LIFT Funnel Analysis Experiment Map 7 4 Results Graphic Analysis Design & Copy 6 5 Experiment Technical Launch Install For more, google: “WiderFunnel white paper” © 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
  • 20. Special Announcement #1 ConversionSkills.com beta for PubCon •  Test your Conversion Skills •  View more case studies •  Find out what really works Go to: ConversionSkills.com/beta © 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
  • 21. Special Announcement #2 Free Offer: Custom Landing Page Evaluation Interested in a Free Landing Page Evaluation? –  10 time slots are available –  Scheduled on a first-come, first-served basis To qualify: 1.  Email to: Hello@WiderFunnel.com 2.  Tell us the URL of the web page you’d like evaluated 3.  Minimum 30,000 unique visitors per month © 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
  • 22. Remember, for free evaluation… •  Email to: Hello@WiderFunnel.com © 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward