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7 Habits of Highly Effective (Social) Salespeople Craig Rosenberg, Leader, Focus Expert Network (@funnelholic) Chris Jablonski, Marketing Manager, Focus (@cjablonski) June 2011
Who am I Craig RosenbergLeader, Focus Expert Network  Funnelholic.com @Funnelholic
Two reasons why I can help you today I’ve built and seen numerous sales and marketing machines Personally built 24 demand generation organizations and involved in the development of 50  Executed 100s of sales and marketing campaigns of all kinds Author of popular sales and marketing blog: www.funnelholic.com Focus.com is my laboratory where I learn from other experts, including top sales pros
Buyer decisions are getting longer and more complex purchase consideration awareness “	We have a    	project” online “I’m just downloading 	stuff” “	We’ve 	made a decision” level of buyer activity “	We’ve shortlisted vendors” “I’m just browsing” time
5 key facts about today’s buyer
Sales 2.0: Sales has more info than ever  Source: Nigel Edelshain, Creator of Sales 2.0
24% of buyers indicated that the sales reps are not prepared for presentations at all, 30% indicate that they are somewhat prepared , and only 29% indicate that they are well prepared. – IDC, 2010 But most sales people are not prepared
New formula for success: Combine traditional salesmanship with new information sources and online tactics to connect with today’s buyers
The 7 Habits
Fundamentals come first 1
Social selling doesn’t exist without the fundamentals
Build a circle of trust 2
3 ways to build a reputation for trust Practice active listening Do unexpected things that show that you’ve listened Pay attention to the details that matter
Realize that you are a brand 3
The most unique thing is not always the company or the product; but it is always you
Make your social bio meaningful, unique and memorable (not “unrelenting closer”)  Use a picture; keep it professional  Link to relevant sites, like your blog, Twitter, etc.
NOT THIS (actual Facebook profile image)
Be present and aware 4
Always come prepared 5
Source: Jacob Morgan, Principal, Chess Media Group
It’s a social world: Understanding your buyer (the person) What the organization cares about  What your prospect cares about VS.
Always be prospecting  and pay attention 6
How to do it Tools for prospecting Tools for trigger events Source: Nigel Edelshain, Creator of Sales 2.0
LinkedIn Pro: personal “inbound marketing”
Always be helping so that you are always closing 7
[object Object]
Differentiate by speaking about issues relevant and important to them
Give useful information away for free (that’s how HubSpot got so successful),[object Object]

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7 Habits of Highly Effective (Social) Salespeople

  • 1. 7 Habits of Highly Effective (Social) Salespeople Craig Rosenberg, Leader, Focus Expert Network (@funnelholic) Chris Jablonski, Marketing Manager, Focus (@cjablonski) June 2011
  • 2. Who am I Craig RosenbergLeader, Focus Expert Network Funnelholic.com @Funnelholic
  • 3. Two reasons why I can help you today I’ve built and seen numerous sales and marketing machines Personally built 24 demand generation organizations and involved in the development of 50 Executed 100s of sales and marketing campaigns of all kinds Author of popular sales and marketing blog: www.funnelholic.com Focus.com is my laboratory where I learn from other experts, including top sales pros
  • 4. Buyer decisions are getting longer and more complex purchase consideration awareness “ We have a project” online “I’m just downloading stuff” “ We’ve made a decision” level of buyer activity “ We’ve shortlisted vendors” “I’m just browsing” time
  • 5. 5 key facts about today’s buyer
  • 6. Sales 2.0: Sales has more info than ever Source: Nigel Edelshain, Creator of Sales 2.0
  • 7. 24% of buyers indicated that the sales reps are not prepared for presentations at all, 30% indicate that they are somewhat prepared , and only 29% indicate that they are well prepared. – IDC, 2010 But most sales people are not prepared
  • 8. New formula for success: Combine traditional salesmanship with new information sources and online tactics to connect with today’s buyers
  • 11. Social selling doesn’t exist without the fundamentals
  • 12. Build a circle of trust 2
  • 13. 3 ways to build a reputation for trust Practice active listening Do unexpected things that show that you’ve listened Pay attention to the details that matter
  • 14. Realize that you are a brand 3
  • 15. The most unique thing is not always the company or the product; but it is always you
  • 16. Make your social bio meaningful, unique and memorable (not “unrelenting closer”) Use a picture; keep it professional Link to relevant sites, like your blog, Twitter, etc.
  • 17. NOT THIS (actual Facebook profile image)
  • 18. Be present and aware 4
  • 19.
  • 20.
  • 22. Source: Jacob Morgan, Principal, Chess Media Group
  • 23. It’s a social world: Understanding your buyer (the person) What the organization cares about What your prospect cares about VS.
  • 24. Always be prospecting and pay attention 6
  • 25. How to do it Tools for prospecting Tools for trigger events Source: Nigel Edelshain, Creator of Sales 2.0
  • 26. LinkedIn Pro: personal “inbound marketing”
  • 27. Always be helping so that you are always closing 7
  • 28.
  • 29. Differentiate by speaking about issues relevant and important to them
  • 30.