This document discusses a company called Apperian that provides a mobile application management (MAM) platform. It highlights key aspects of Apperian's platform including an app catalog for users, management tools for IT, and services for developers. The document also outlines challenges in managing enterprise mobile and how Apperian addresses these challenges through features such as single sign-on, selective app wipes, and analytics reporting.
2. Who Are We?
Privately held & well-funded, backed by top-tier venture firms. Apperian is also iFund’s only enterprise investment
Strong Partner Ecosystem
Executive Team: Deep Mobile & Enterprise Experience
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3. Shift in Enterprise Mobile
75.5% of US
workforce
mobile in ’13
• Smarter devices
• Sophistication of workers
• BYOD & Mobile workers
• Bypassing IT; Cloud, Web, IaaS, SaaS 500k iOSx Apps,
400k Android Apps
3 Billion iPad
Apps downloaded
• New App marketplace
66% of US jobs 6.8 Million
• eMail Access require PC/ devices activated
Internet on Christmas ’11
• Device Lock & Wipe 18 Billion iOSx
App downloads
• IT Was Gatekeeper
iPad $3B paid to app
developers by
Windows Android Apple
iPhone
Blackberry Mobile
2015
Users Corporate Issued Device Bring-Your-Own-Device (BYOD)
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4. Implications of Shift
75.5% of US
workforce
mobile in ’13
Managing Devices Empowering the Worker
500k iOSx Apps,
• Approved, standard-issue • User authentication & Apps
400k Android
devices integration
Shift 6.8 Million
• Light 66% of USand self-service activated
touch jobs
• Device locks, restricted access devices
• Controlled application installs • Common architecture on Christmas ’11
require PC/
• Device wipe threat response • Consumer-like experience
Internet
18 Billion iOSx
App downloads
iPad
Android $3B paid to app
Windows iPhone developers by
Mobile Apple
Blackberry
2015
Users Corporate Issued Device Bring-Your-Own-Device (BYOD)
Centralized Push Self-Service Pull
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5. Enterprise Mobile Challenges
★ Can’t commingle
business & personal
★ No useful enterprise
apps
Workers'
Enterprise
Mobile
Ecosystem
!App! !IT!
Providers! ★ Difficult to get apps
★ Need quality corp Apps
installed
★ Hard to manage App dev
★ Apps & data needs
lifecycle
to be secured
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6. Mobile App Management
★ Can’t commingle
App Store business & personal
★ No useful enterprise
apps
Workers'
Business Apps App Infrastructure
!App! !IT!
Providers! ★ Difficult to get apps
★ Need quality corp Apps
installed
★ Hard to manage App dev
★ Apps & data needs
lifecycle
to be secured
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7. App Store
! !
• Familiar discovery of Apps
• Instant-on, 30 day trial
• Design custom skins
• Multi-device support
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8. ! !
Users Love Apperian
Catalog Personalized
• Users install & manage apps • Only display Apps pertinent to user’s role
• Customize with corporate brand • Centrally manage roles
Search & Categories Content Publishing
• Familiar end-user tools • Files (Office, PDF, etc.) are accessible through
catalog
• Provides most up-to-date information i.e.
policies
Submit Ideas Personal & Work
• App Ratings • Let users use their personal device
• Express worker opinions • Corporate Apps may be removed selectively
• Provide direct feedback to developers • Complete device-wipe not required
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9. IT Infrastructure
! !
• Lets IT manage users, not devices
• Easy-to-use IT admin portal
• Cloud-based & scalable
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10. ! !
IT Loves Apperian
Admin Portal Manage Users & Groups
• Centralized management console • Permanently or temporarily revoke users
• Easy-to-use interface • Selectively remove user access to certain apps
Selective App Wipe Enterprise SSO
• Remove individual apps without wiping • Supporting industry standards such as SAML & OAuth
entire device • Users use same ID/password as other corporate
resources
BYOD Support Reporting & Analytics
• Support for Apple, Android and Blackberry • Dynamic, ad hoc reporting
devices • Instantly know who’s using what apps
• Allow users to co-mingle personal and • Realtime intelligence
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corporate Apps and data securely
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11. Custom-Built Apps
! !
• Enterprise-class services for developers
• Build high-value native Apps
• Mobile app lifecycle automation
• Support for corporate-built, Apperian-built &
3rd party apps
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12. ! !
Developers Love Apperian
Apperian EASE SDK App Lifecycle Management
• Access to services available through the • Manage App lifecycle from beta to production
EASE Platform • Beta apps are invite only, hidden from corporate
• Incorporate features such as notification, directory
content delivery, forced updates and more
One-click Publishing Security & SSO
• Streamlined process to publish • Utilize Single Sign On across multiple apps
custom apps into the App Catalog • Authenticate users to a corporate directory
User Feedback Version Management
• Maintain dialog with users • Alert users when updates are available for any App
• Track bugs & feature requests • Force updates based on current version number
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13. Apperian Knows Business Apps
! !
Apperian “Epicenter”
Find. Connect. Do.
Business problem... Epicenter solution...
• Hard to find the right people • Navigate the organization, not
when you need them the org chart
• Lack of good mobile, off-line • Find the right people with the
directory right skills
• Challenge to coordinate remotely • Coordinate with key players to
solve problems
Most Requested App by Customers!
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19. Apperian Knows Custom-built Business Apps
! !
4+ Years of Mobile App Experience Built 60+ business Apps Specializes in Business Apps
Understands Enterprise Software Requirements Fully Staffed with Technical and Creative Expertise
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20. Mobile Management Approaches
Mobile App Management Mobile Device Management
(MAM) (MDM)
Focus Users Devices
Managed Apps Device
Elements
Usage Model Self-Service Centralized Push
Worker- or Corporate-
Best Suited For owned Device
Corporate-Owned Device
On-Premise
Delivery Cloud-based (typically)
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21. Apperian MAM & General MDM in Detail
App Catalog Customization & Branding Secure Content Delivery User Self-Service
Apperian MDM Apperian MDM Apperian MDM
Change App Catalog icon and name ⦁ ⊙◉☉⨀ Training, video and guides via App ⦁ Self-provisioning portal for users ⦁
Catalog
Splash screen and login screen ⦁ Integration of media via SDK ⦁ Integrated bulk email invitation ⦁
images system
Menu bar color ⦁ Secure media player app (included) ⦁ Auto-provisioning of Active
⦁
Directory, LDAP or SSO users
Authentication (domain, 'remember ⦁ Secure document delivery app ⦁
Secure document delivery app
me')
App categories (Name, Icon, ⦁ (included)
(included free)
⦁
Description)
App listing order ⦁ Scalability
End-User Agreement for compliance ⦁ Apperian MDM
"Promotional" headers and footers ⦁ Scale without new servers,
⦁ ⊙◉☉⨀
installation, or data migration App Control
Proven ability of 0 to 10,000 users in
⦁ Apperian MDM
Reporting & Analytics 2 weeks
App disable (based on
Apperian MDM authentication or admin request)
⦁ ⦁
User login reporting per App ⦁ ⦁ Deployment of Apps and Objects App data delete based on auth
⦁
Apperian MDM failure; "bricking an app"
App version and installation status ⦁ ⦁ App version checking and self- ⦁
reports Delivery of native IOS (Apple), APK
Device Information (Type, OS level,
⦁ ⦁ ⦁ ⦁ updating
Mandatory apps (Forces Apps to be
memory) (Android) and Blackberry
Installed)
⦁
Recommended Apps (iTunes and
Jailbreak detection ⦁ Android Stores)
⦁ ⦁ Multi-app install and update with ⦁
Multi-App Install and Update ("One ⦁ Delivery of IOS “Mobile Configuration
one click
Click")
End-User acknowledgement of EULA ⦁ Profiles”
⦁ Blacklisting (report after the fact that
app is on blacklist)
⦁
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