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Use
YouTube
to
Build
Business

  from
Exis5ng
Customers

•  Cul5va5ng
exis5ng
customers
is
key
to

   profitability

•  The
Loyalty
Effect
noted
that
a
5%
increase
in

   reten5on
will
yield
a
25‐100%
profit
increase

•  Marke5ng
to
current
customers
is
1/3
to
1/5

   of
the
cost
of
obtaining
new
customers

•  Help
educate,
inform
and
entertain
your

   clients


                 ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

                   www.SpeakerMediaAndMarke5ng.com


                                                             2

YouTube
–
A
Different

        Perspec5ve

•  Exis5ng
customers
are
a
source
of
tes5monials

   and
referrals

•  47%
of
users
visit
YouTube
to
see
a
video
that

   a
friend
told
them
about

•  Diffuse
the
“danger
zone”
right
aZer
purchase

   by
crea5ng
one
or
more
informa5ve
videos

•  Create
your
own
branded
Web
TV
Show

                 ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

                   www.SpeakerMediaAndMarke5ng.com


                                                             3

Resource
Videos


•  Flip
Vs.
Kodak
Zi8

•  Video
Types

   –  Live
Video

   –  Screen
Capture

   –  Voice
Over
with
Images

•  Zi8
Instruc5onal

                   ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

                     www.SpeakerMediaAndMarke5ng.com


                                                               4

The
YouTube
Report
2010


•  2nd
Largest
Search
Engine

•  87%
of
the
popula5on
has
used
YouTube

•  60%
believe
that
when
a
company
releases
a

   new
service
or
product,
it
should
be
promoted

   via
a
YouTube
video
clip

•  37%
have
bought
an
item
or
used
a
service

   they
saw
adver5sed
on
YouTube

                 ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

                   www.SpeakerMediaAndMarke5ng.com


                                                             5

YouTube
is
Part
of


         3
Key
Trends

•  Increasing
bandwidth

•  User
generated
content
(UGC)

•  Social
Networking





                 ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

                   www.SpeakerMediaAndMarke5ng.com


                                                             6

Create
a
Tipping
Point





         ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

           www.SpeakerMediaAndMarke5ng.com


                                                     7

Tipping
Point?





     ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

       www.SpeakerMediaAndMarke5ng.com


                                                 8

Sejng
Up
Your
Channel

       Sign
In





         ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

           www.SpeakerMediaAndMarke5ng.com


                                                     9

Account
Sejngs





      ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

        www.SpeakerMediaAndMarke5ng.com


                                                  10

Profile
Set
Up





     ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

       www.SpeakerMediaAndMarke5ng.com


                                                 11

Customize
Home
Page





        ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

          www.SpeakerMediaAndMarke5ng.com


                                                    12

Playback
Setup





     ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

       www.SpeakerMediaAndMarke5ng.com


                                                 13

Email
Op5ons





     ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

       www.SpeakerMediaAndMarke5ng.com


                                                 14

Privacy





  ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

    www.SpeakerMediaAndMarke5ng.com


                                              15

Ac5vity
Sharing





      ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

        www.SpeakerMediaAndMarke5ng.com


                                                  16

Home
Page





   ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

     www.SpeakerMediaAndMarke5ng.com


                                               17

Video
Playlists





      ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

        www.SpeakerMediaAndMarke5ng.com


                                                  18

Modules





  ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

    www.SpeakerMediaAndMarke5ng.com


                                              19

Themes
and
Colors





       ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

         www.SpeakerMediaAndMarke5ng.com


                                                   20

Advanced
Theme
and


   Color
Op5ons





        ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

          www.SpeakerMediaAndMarke5ng.com


                                                    21

Custom
Fan
Page
Designs





          ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

            www.SpeakerMediaAndMarke5ng.com


                                                      22

Sejngs





  ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

    www.SpeakerMediaAndMarke5ng.com


                                              23

Post
Bulle5n





    ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

      www.SpeakerMediaAndMarke5ng.com


                                                24

Arrange
Playlists





       ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

         www.SpeakerMediaAndMarke5ng.com


                                                   25

Profile
Display





     ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

       www.SpeakerMediaAndMarke5ng.com


                                                 26

YouTube
Sugges5ons

How
to
be
“Up
Next”





        ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

          www.SpeakerMediaAndMarke5ng.com


                                                    27

My
Videos





   ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

     www.SpeakerMediaAndMarke5ng.com


                                               28

Playlist
Details





      ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

        www.SpeakerMediaAndMarke5ng.com


                                                  29

Playlist
Share





     ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

       www.SpeakerMediaAndMarke5ng.com


                                                 30

Send
a
Playlist





      ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

        www.SpeakerMediaAndMarke5ng.com


                                                  31

Add
to
Playlist





      ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

        www.SpeakerMediaAndMarke5ng.com


                                                  32

Leverage
Other
Content





         ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

           www.SpeakerMediaAndMarke5ng.com


                                                     33

Add
to
my
Playlist





       ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

         www.SpeakerMediaAndMarke5ng.com


                                                   34

Change
Order
of
Playlist





          ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

            www.SpeakerMediaAndMarke5ng.com


                                                      35

The
Effect
of
Leveraging

 High
Quality
Content





          ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

            www.SpeakerMediaAndMarke5ng.com


                                                      36

Choosing
Your
Feature

       Video





         ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

           www.SpeakerMediaAndMarke5ng.com


                                                     37

Use
url
to
Choose


 Feature
Video





       ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

         www.SpeakerMediaAndMarke5ng.com


                                                   38

Upload
video
Informa5on





          ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

            www.SpeakerMediaAndMarke5ng.com


                                                      39

Edit
Video
Informa5on

Long
Tail
Keyword
Tags





         ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

           www.SpeakerMediaAndMarke5ng.com


                                                     40

Edit
Video
Informa5on

     Other
Op5ons





         ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

           www.SpeakerMediaAndMarke5ng.com


                                                     41

Op5mizing
Your
Channel


•  How
you
are
evaluated

  –  Number
of
channel
views

  –  Number
of
videos
uploaded

  –  How
many
videos
have
you
watched

  –  How
many
friends
and
subscribers

  –  How
many
have
you
subscribed
to

  –  How
many
videos
have
you
favorited


                  ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

                    www.SpeakerMediaAndMarke5ng.com


                                                              42

Op5mizing
Your
Channel

     Other
Important
Factors

•    Titles

•    Descrip5ons

•    Tags

•    Ra5ngs

•    Favorites

•    Age
of
videos


     –
keep
it
fresh

                        ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

                          www.SpeakerMediaAndMarke5ng.com


                                                                    43

Brand
Your
Videos





       ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

         www.SpeakerMediaAndMarke5ng.com


                                                   44

How
Long
Should


        My
Video
Be?

•  Sweet
spot
is
90
seconds

•  Median
length
is
2
minutes

•  More
than
50%
are
3‐5
minutes





                ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

                  www.SpeakerMediaAndMarke5ng.com


                                                            45

Advanced
Strategies

•    All
power
users
have
mul5ple
channels

•    YouTube
algorithms

•    YouTube
suggest

•    Call
to
Ac5on
–
CTA
Ads

•    Promoted
Video
Campaigns

•    YouTube
annota5ons

•    Partner
Program

                   ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

                     www.SpeakerMediaAndMarke5ng.com


                                                               46

Best
Tools


•  Kodak
Zi8


•  Traffic
Geyser
or
Tube
Mogul


•  Custom
Fan
Page
Designs





                 ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

                   www.SpeakerMediaAndMarke5ng.com


                                                             47

Best
Prac5ces


•  Consistent
content
crea5on

•  Consistent
community
involvement

•  Mul5ple
YouTube
channels

•  Leverage
other
content
to
jump
start
your

   channel

•  Never
close
YouTube
aZer
watching
your
own

   video
–
bad
for
algorithms

                ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

                  www.SpeakerMediaAndMarke5ng.com


                                                            48

Ac5on
Plan


•  Quick
Start
Plan

  –  Create
5
thirty
second
videos
on
one
subject

  –  Set
up
2
channels

  –  Upload
3
videos
to
one
channel
and
2
to
other

  –  Leverage
other
people’s
content
so
5
playlists
on

     each
channel

  –  Friend
invites

  –  Subscribe,
comment
and
favorite

                   ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

                     www.SpeakerMediaAndMarke5ng.com


                                                               49

Ac5on
Plan


•  Maintenance
Plan
–
10
minutes
daily

  –  Monitor
and
make
comments

  –  Friend
and
subscribe
and
accept
friends

  –  Favorites

  –  Upload
a
new
video
at
least
every
2
weeks

  –  Create
new
playlists

  –  Be
ac5ve
in
the
community


                  ©
2010
Speaker
Media
and
Marke5ng
L.L.C.

                    www.SpeakerMediaAndMarke5ng.com


                                                              50

©
2010
Speaker
Media
and
Marke5ng
L.L.C.

  www.SpeakerMediaAndMarke5ng.com


                                            51


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Getting Started with YouTube