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WHY DO 
COMPANIES 
KEEP 
CHOOSING 
SALESFORCE? 
When properly implemented, Salesforce drives customer 
engagement and empowers users. That’s why it’s so 
important to have Salesforce in the inbox: It’s where you 
meet customers and empower your employees to perform 
at their best. 
Customer Engagement 
The problem: 
Bcc to Salesforce 
is very limited: no 
inbox intelligence from 
Salesforce; emails can 
only relate to contacts 
and not other records 
in Salesforce. 
Salesforce for 
Outlook doesn’t work 
with Outlook Web Access 
or OWA Apps (iPhone, 
iPad, Android, and 
Windows). 
The solution: Cirrus 
Insight works across all 
devices. It brings Salesforce 
features and functionality 
into the inbox to power 
productivity and customer 
engagement. 
84% 60% 
believe that customer 
engagement will 
surpass productivity 
to drive growth. 
make customer 
engagement their 
top priority. 
Source: “The State of Salesforce” 2013–2014, Bluewolf 9

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Why do Companies Keep Choosing Salesforce?

  • 1. WHY DO COMPANIES KEEP CHOOSING SALESFORCE? When properly implemented, Salesforce drives customer engagement and empowers users. That’s why it’s so important to have Salesforce in the inbox: It’s where you meet customers and empower your employees to perform at their best. Customer Engagement The problem: Bcc to Salesforce is very limited: no inbox intelligence from Salesforce; emails can only relate to contacts and not other records in Salesforce. Salesforce for Outlook doesn’t work with Outlook Web Access or OWA Apps (iPhone, iPad, Android, and Windows). The solution: Cirrus Insight works across all devices. It brings Salesforce features and functionality into the inbox to power productivity and customer engagement. 84% 60% believe that customer engagement will surpass productivity to drive growth. make customer engagement their top priority. Source: “The State of Salesforce” 2013–2014, Bluewolf 9