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APU … IT’S FOUND MONEY!

                      Mining Claims Data;
                Recovering Claims Overpayments




Data Mining & Overpayment Recovery
THE SCOPE OF FINANCIAL LEAKAGE:
   Claim payment systems and
   workflows leak between 1-3% of
   total paid annually




Customized Data Mining & Overpayment Recovery
Typical Payment Approach
•   Prospective
•   Algorithmic in nature
•   Ad hoc, claim-by-claim basis
•   Uses underdeveloped claims systems
•   Limited plan/payment logic
•   Human-based process


Customized Data Mining & Overpayment Recovery
Sources of Leakage
• Personnel changes
• Data entry errors
• Multiple billings/inconsistent cycles
• Peripheral data errors (vendor, policy,
  enrollment, check writing)
• Manual overrides
• Manual checks
• Inconsistent connections between peripheral
  data sources

Customized Data Mining & Overpayment Recovery
Traditional Countermeasures
•   Random file reviews
•   Paper audits
•   Supervisory controls
•   Case management
•   Manual processes that are inefficient and
    summary in nature



Customized Data Mining & Overpayment Recovery
The APU Solution: MINE DATA
• Collaborate with client to identify errors
• Construct client specific analytics that review
  ALL claims
• Don’t AUDIT claims data; MINE claims data
• Articulate claim, policy, provider, and payment
  data in a “mine-able” format
• Analyze at the transaction level
• Think retrospectively, not prospectively
Customized Data Mining & Overpayment Recovery
The APU Process:
                 RECOVER OVERPAYMENTS
• Use existing client data extracts
• Automate production and delivery of inquiry
  letters
• Follow up and resolve overpayment requests
• Handle all inquiries
• Receive and account for reimbursements
• Provide full accounting and a CHECK to client


Customized Data Mining & Overpayment Recovery
The Benefits
•   Recover 1-3% of total dollars paid
•   Cleaner data
•   Fundamental system errors identified
•   Improved payment processing
•   Outsourced solution frees up internal
    resources



Customized Data Mining & Overpayment Recovery
The APU Value Proposition
• No start up costs
• Risk free: We work on a contingency basis; we
  only get paid when we recover your money
• Little effort: Client involvement is kept to a
  bare minimum




Customized Data Mining & Overpayment Recovery
The Result
        “APU … IT’S FOUND MONEY!”
                                    - Brad J., Dental Insurance Executive




Customized Data Mining & Overpayment Recovery
FOR MORE INFORMATION,
     PLEASE CONTACT

     JIM DEL VECCHIO,
     PRESIDENT & CEO

     Phone: (866) 434-8303
     Fax: (806) 378-9822

     Email: jdelvecchio@apuinc.com




Customized Data Mining & Overpayment Recovery

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Apu presentation

  • 1. APU … IT’S FOUND MONEY! Mining Claims Data; Recovering Claims Overpayments Data Mining & Overpayment Recovery
  • 2. THE SCOPE OF FINANCIAL LEAKAGE: Claim payment systems and workflows leak between 1-3% of total paid annually Customized Data Mining & Overpayment Recovery
  • 3. Typical Payment Approach • Prospective • Algorithmic in nature • Ad hoc, claim-by-claim basis • Uses underdeveloped claims systems • Limited plan/payment logic • Human-based process Customized Data Mining & Overpayment Recovery
  • 4. Sources of Leakage • Personnel changes • Data entry errors • Multiple billings/inconsistent cycles • Peripheral data errors (vendor, policy, enrollment, check writing) • Manual overrides • Manual checks • Inconsistent connections between peripheral data sources Customized Data Mining & Overpayment Recovery
  • 5. Traditional Countermeasures • Random file reviews • Paper audits • Supervisory controls • Case management • Manual processes that are inefficient and summary in nature Customized Data Mining & Overpayment Recovery
  • 6. The APU Solution: MINE DATA • Collaborate with client to identify errors • Construct client specific analytics that review ALL claims • Don’t AUDIT claims data; MINE claims data • Articulate claim, policy, provider, and payment data in a “mine-able” format • Analyze at the transaction level • Think retrospectively, not prospectively Customized Data Mining & Overpayment Recovery
  • 7. The APU Process: RECOVER OVERPAYMENTS • Use existing client data extracts • Automate production and delivery of inquiry letters • Follow up and resolve overpayment requests • Handle all inquiries • Receive and account for reimbursements • Provide full accounting and a CHECK to client Customized Data Mining & Overpayment Recovery
  • 8. The Benefits • Recover 1-3% of total dollars paid • Cleaner data • Fundamental system errors identified • Improved payment processing • Outsourced solution frees up internal resources Customized Data Mining & Overpayment Recovery
  • 9. The APU Value Proposition • No start up costs • Risk free: We work on a contingency basis; we only get paid when we recover your money • Little effort: Client involvement is kept to a bare minimum Customized Data Mining & Overpayment Recovery
  • 10. The Result “APU … IT’S FOUND MONEY!” - Brad J., Dental Insurance Executive Customized Data Mining & Overpayment Recovery
  • 11. FOR MORE INFORMATION, PLEASE CONTACT JIM DEL VECCHIO, PRESIDENT & CEO Phone: (866) 434-8303 Fax: (806) 378-9822 Email: jdelvecchio@apuinc.com Customized Data Mining & Overpayment Recovery