Driving Behavioral Change for Information Management through Data-Driven Gree...
ISO/IEc 15504/SPICE Status
1. ISO/IEC 15504 and SPICE
A Status Report
Terry Rout
ISO/IEC 15504 Project Editor
Alec Dorling
ISO/IEC 15504 Convener
Nuremberg, Germany 26-28 May 2008
ISO/IEC 15504 (SPICE): Current and Future Directions Copyright InterSPICE Ltd. 1 December 2003
2. ISO/IEC 15504 Process Assessment
Part 9
Part 9
Target Process
Target Process
Part 1
Part 1 Profiles
Profiles
Concepts and
Concepts and WD
Vocabulary WD
Vocabulary
Part 4
Part 4
Part 3
Part 3 Part 2
Part 2 Guidance on Use
Guidance on Use
Guidance on
Guidance on Performing an
Performing an for Process
for Process
Performing an
Performing an Assessment
Assessment Improvement and
Improvement and
Assessment
Assessment (normative)
(normative) Process Capability
Process Capability
Determination
Determination
Compliant Process
Part 5
Part 5
Compliant Process An Exemplar
Reference Model
Reference Model An Exemplar
(ISO/IEC 12207 Process
Process
(ISO/IEC 12207 Assessment
AMD 1 / /2)
AMD 1 2) Assessment
Model
Model
ISO/IEC 15504 (SPICE): Current and Future Directions Copyright InterSPICE Ltd. 1 December 2003
3. ISO/IEC 15504 Process Assessment
Part 6
Part 6 Part 2 Part 7
Part 7
An Exemplar Part 2 Assessment of
An Exemplar Performing an Assessment of
Process Performing an Organisational
Process Assessment Organisational
Assessment Assessment Maturity
Assessment (normative)
(normative) Maturity
Model for Systems
Model for Systems
Engineering
Engineering
Processes
Processes xxxx
Part 8
Part 8 xxxx
An Exemplar Conformity
Conformity
An Exemplar Assessment
Assessment
Assessment Assessment
Model for IT Methodology for
Methodology for
Compliant Process Model for IT Process Capability
Compliant Process Service
Service Process Capability
Reference Model
Reference Model Management and Organizational
and Organizational
Management Maturity
(ISO/IEC 15288 ))
(ISO/IEC 15288 Processes
Processes Maturity
WD
WD NWI ballot
NWI ballot
Compliant Process
Compliant Process
Reference Model
Reference Model
(ISO/IEC 20000 ))
(ISO/IEC 20000
ISO/IEC 15504 (SPICE): Current and Future Directions Copyright InterSPICE Ltd. 1 December 2003
4. The Assessment Framework
Two-dimensional model for processes and process
capability
Process Dimension
CL5
Process Categories CL4
Processes (P1, …, Pn) CL3
CL2
Capability Dimension
CL1
CL0
Capability Levels (CL1, …, CL5) CUS.1 CUS.2...ORG.6
Process Capability Attributes
Each process receives a capability level rating
Continuous Model
ISO/IEC 15504 (SPICE): Current and Future Directions Copyright InterSPICE Ltd. 1 December 2003
5. Capability Levels and Process Attributes
Optimizing Level 5 Optimising
The process is continuously improved to meet
Level 5 Optimising
PA.5.1
PA.5.1 Process Innovation
Process Innovation
relevant current and projected business goals.
PA.5.2
PA.5.2 Process Optimization
Process Optimization
Predictable Level 4 Predictable
The process is enacted
Level 4 Predictable
PA.4.1
PA.4.1 Process Measurement
Process Measurement
consistently within defined limits.
PA.4.2
PA.4.2 Process Control
Process Control
Established Level 3 Established
Level 3 Established Covered by
A defined process is used ISO 9001:2000
PA.3.1
PA.3.1 Process Definition
Process Definition
based on a standard process.
PA.3.2
PA.3.2 Process Deployment
Process Deployment
Level 2 Managed Managed
Level 2 Managed The process is managed and
PA.2.1
PA.2.1 Performance Management
Performance Management work products are established,
PA.2.2
PA.2.2 Work Product Management
Work Product Management controlled and maintained.
Level 1 Performed Performed
Level 1 Performed
PA.1.1 Process Performance The process is implemented and
PA.1.1 Process Performance
achieves its process purpose.
Level 0 Incomplete Incomplete
Level 0 Incomplete The process is not implemented or fails to achieve its purpose.
ISO/IEC 15504 (SPICE): Current and Future Directions Copyright InterSPICE Ltd. 1 December 2003
6. Assessment of Organizational Maturity
Part 7 Assessment of Organizational Maturity Part 2 Performing an Assessment
Organizational Select, Structure Process Process
Maturity Assessment Reference
Model Model Model (s) Model (s)
Scope
Basic Process Set Process
(minimum, additional,
optional)
Extended Process
Measurement
Sets (minimum, additional,
optional) Framework
Capability
Levels
Measurement Framework
Process
Attributes
Maturity
Levels
Assessment of Assessment of
Organizational Process
Maturity Capability
NEW CONCEPTS
Set of Process Profiles
-- Organizational Maturity
-- Class of Assessment
Maturity
Level
Set of Process Capability
Levels -- Type of Assessment (body)
Ratings
ISO/IEC 15504 (SPICE): Current and Future Directions Copyright InterSPICE Ltd. 1 December 2003
7. Organizational Maturity
Innovating
The organization demonstrates the ability to change and Level 5 Innovating
Level 5 Innovating
adapt the performance of the processes that are
fundamental to support the organization’s business goals in
a systematically planned and predictable manner.
Predictable Level 4 Predictable
Level 4 Predictable
The organization demonstrates a quantitative understanding of
relevant processes that are fundamental to support the
organization’s business goals, in order to establish consistent
and predictable performance.
Established Level 3 Established
The organization demonstrates effective Level 3 Established
definition and deployment of the processes
that are fundamental to support the
organization’s business.
Level 2 Managed Managed
Level 2 Managed The organization demonstrates management
of the processes that are fundamental to
support the organization’s business.
Level 1 Basic Basic
Level 1 Basic The organization demonstrates achievement of the
purpose of the processes that are fundamental to support
the organization’s business.
Level 0 Immature
Level 0 Immature Immature
The organization does not demonstrate effective implementation of its
processes that are fundamental to support the organization’s business.
ISO/IEC 15504 (SPICE): Current and Future Directions Copyright InterSPICE Ltd. 1 December 2003
8. Standards-Based Models
12207 Software Lifecycle Process
12207 Software Lifecycle Process
15288 System Lifecycle Process
15288 System Lifecycle Process
18529 Human Centered Lifecycle
18529 Human Centered Lifecycle
Process
Process
ISO 20000 Service management
ISO 20000 Service management
ISO 9001 Quality Management
ISO 9001 Quality Management
ISO/IEC 15504 (SPICE): Current and Future Directions Copyright InterSPICE Ltd. 1 December 2003
11. ISO Study Group – Revision of 15504 (2009-11)
ISO/IEC 15504 (SPICE): Current and Future Directions Copyright InterSPICE Ltd. 1 December 2003
12. ISO/IEC 15504 (SPICE): Current and Future Directions Copyright InterSPICE Ltd. 1 December 2003
13. SPICE Evolution and Transition
ISO/IEC 15504 (SPICE): Current and Future Directions Copyright InterSPICE Ltd. 1 December 2003
14. SPICE Academy
Academy Chair President
Members Initiatives
Advocates
Collaboration
Infrastructure Regions
ISO/IEC 15504 (SPICE): Current and Future Directions Copyright InterSPICE Ltd. 1 December 2003
