Once the backbone of the Internet revolution, email has become a drag on efficiency, productivity, and the ultimate pipeline for hackers to gain access to personal information and corporate networks. It's time to think of a new paradigm, cloud-based, collaborative, without file attachments or the "poison darts" of malware and Trojan horses.

1. Achilles Heel of Email
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www.cloudnician.com
by
James O. Grundvig

2. EVOLUTION OF
EMAIL
2
Route 80 Project
North Jersey
NJ-DOT HQ
Trenton, NJ
12 kb file
(Cover Sheet)
1 9 9 2
Email Replaces Fax One Page at a Time
email
20 Minutes – 60 Miles
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3. 3
 10 million email accounts
 16 million Internet users
 25,000 websites
 Dial-up Internet Service
THE BIG BANG
INTERNET
1 9 9 5
Netscape’s Web Browser Opens the Internet
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4. 4
TIMELINE
TSUNAMI OF
SPAM EMAIL
SPAM
E
V
E
N
T
2004 2009 2013
Spam
costs
firms
$130
billion
5
Spammers
arrested
DropBox
Users
complain
of Spam
1995
10m
email
3.6 B
email
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5. 5
SOCIAL ENGINEERING
OF EMAIL
2 0 1 2
Hackers Exploit People
 Your friends can be used
against you
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 People are the weak link
 Data Trolls your online life
 29% of cyber attacks are
conducted via email

6. DE-EVOLUTION OF
EMAIL
email
6
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7. BRIGHT IDEA
OF EMAIL…
1 to Many
Communication
Send Attached Files
Become more
productive but. . .
email
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8. 8
15 hrs
week
$28,000/yr
Lost time
 918 million corporate email
accounts
 105 emails sent per user
INEFFICIENCY
OF EMAIL
 300 million emails sent each
day are “poison darts”
 37% users don’t reply to email
 Email wasn’t designed to be
collaborative

9. 9
DATA BREACH COSTS
TELECOM GIANT
“High-tech spies managed to infiltrate Telenor’s extensive security
network and empty the contents of the top executives’ personal
computers.” – Afterposten 3-17-13.
Telenor
$18B
31K
20
monitor
traffic
1open
zip file
Rev.
Employ.

10. 10
MORE DATA BREACHES
BY EMAIL
2012
Attacks
- 68.2% done by hackers
- 267 million records exposed
- 1 email exposed S. Carolina’s
3.8 million tax returns
- Evernote didn’t follow own
training: employee opened
“reset” password email (4-19-13)
email

11. 11Think Stock
HEALTHCARE
EXPOSURE TO EMAIL H

12. 12
BOSTON MARATHON
BOMBING
Wounded Suspect brought to
Beth Israel Deaconess MC…
Halls
Empty
Police
Lockdown
Hospital
What if a Terrorist launched a
Cyber Attack on the IT Systems?
H
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13. 13
Patient Privacy
& Data Security H
 $2.4 million (2-year) avg.
cost to organization in PHI
 45% claim >5 breaches (up
from 29% in 2010)
 2,769 stolen records/breach
 75% don’t secure medical
devices contain patient data
 94% have leaked data

14. 14
WHICH PATIENT DATA
BREACH IS WORSE? H
 Class-Action lawsuit Glen Falls Hospital NY
 Class-Action lawsuit 22 Florida Hospitals
 Wyoming Doctor’s personal email exposes
2,900 patient records
 Oregon H&SU hacked twice in same year
 2 Breaches, 2 States, 2 Hospitals, Same Day
– Utah & Mississippi

15. 15
CAN WE SECURE DATA?
email
ePhish training
won’t work
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16. 16
SEPARATION OF
EMAIL & STATE
EMAIL
SERVER
Off-Premise
Cloud
Corporate IT Network
(on-premise)
External
Communication
FIREWALL
Few Employees
have email
Is this the New Paradigm?

17. 17
NEW CHALLENGE
OF BYOD
Off-Premise
Cloud
DB1
DB3
DB2
- Remote locations
- Multiple devices
- How do we Secure?
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