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Innovation: Key to Organic Growth

             Jay Rao
            Professor
             Babson
Setting Expectations

    • I will not discuss every slide / bullet point.

    • You will receive all presentations in digital format

    • I am not an expert in any one industry

    • You have to be ready for……




2
3
One proposed solution




                    4
Today’s Agenda

    • Are firms good at innovation?

    • What mistakes do firms make when it comes to innovation?

    • Stepping into the future: Predictive vs. Emergent Strategies

    • Creating a Culture of Innovation

    • Developing Innovation Capabilities – The Journey



5
Innovation: Key to Organic Growth
The structure of a mature industry


                                   MONKEY




                              3%
                         3%
                    4%


              10%
                                                   35%



        10%




                                                         GORILLA
CHIMP

                          35%


                                   Source: Moore
All Firms Die!
                       Number of Firms in the U.S. Typewriter Industry                                             Number of Firms in the U.S. Automobile Industry


                                                                                                              75

                                                                        Entry                                 70
Number of Firms




                                                                        Exit
                                                                                                              65
                                                                        Total                                                                     50% of U.S. products in
                                                                                                              60                                  all-steel closed body
                                                                                                                                                  80% of U.S. products in
                                                                                                              55                                  all-steel closed body

                                                                                                              50

                                                                                                              45

                                                                                                                                                                      Entry




                                                                                            Number of Firms
                                                                                                              40
                                           Years (1874 to 1936)                                                                                                       Exit
                                                                                                              35
                                                                                                                                                                      Total
                  Number of Firms in the U.S. Picture Tube Producers
                  90                                                                                          30
                  80
                                                                                                              25
                  70                                                    Entry
Number of Firms




                  60                                                                                          20
                                                                        Exit
                  50                                                    Total                                 15
                  40
                                                                                                              10
                  30
                  20                                                                                          5

                  10                                                                                          0
                  0                                                                                           1900      1910    1920      1930      1940       1950           1960
                       49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70

                                             Years (1949 to 1970)                                                                 Years (1900 to 1960)

                                                            Source: Mastering the Dynamics of Innovation, Uttberback                                                                 9
Kodak Moments…
1975 Invents first digital camera, but does not bring to market.
     Fears cannibalizing film. Has 95% market share in U.S. film.
1984 Declines to sponsor LA Olympics. Low cost Fuji wins contract.
1994 Introduces QuickTake digital camera. Sold through Apple
1997 Fuji has 17% market share of U.S. film
2005 Kodak ranks #1 in U.S. digital camera sales $5.7 B. But, loses
     $60 on every camera sold. Severe undercutting by Asian low
     cost manufacturers and several new entrants.
2006 Kodak outsources manufacturing of digital cameras to Asia.
     Outsources first time in its history.
2007 #4 in U.S. digital camera sales.
2010 #5 in U.S. with 7% market share
2012 Files for bankruptcy
Music
Which company should have owned
                      the iPod space?




14
SONY

2004
Jukebox – SonicStage
Connect – Music Store

At its peak:
2.5 million songs from all labels,
but Windows only

2008
Kills Connect
HP


Dell

 Acer
                                       Apple
        Lenovo
                                  Toshiba

                     Asus




                 17 | BAP | 2007 | ©
Nokia Symbian




                                               Google Android
                           RIM Blackberry


Palm (HP)


            Apple iPhone
Abbott is among the companies paving the way for the newest
generation of stents, ones that dissolve away after their product
life runs its course. In January, Abbott received approval in
Europe for its bio-absorbable drug-eluting stent, called Absorb.
The company plans a limited distribution on the continent later
this year. By contrast, J&J encountered problems developing a
follow-up to its Cypher stent, called Nevo. Last October, the
company said it was suspending patient enrollment in a study
of the stent due to a problem with the catheter that surgeons
use to deliver the device. Nevo was based on technology that J&J
bought as part of a $1.4 billion takeover of Conor MedSystems
in 2007.




             19 | BAP | 2007 | ©
Industry leadership does not last

• Typewriters
     • Manual            Electric         Word Processors       PCs

                                                     


• Computers
     • Mainframe  Minicomputers  PCs

                                                              


• Hard Disk Drives
     • 14”          8”                   5 ¼”          3 ½”
                                                      
Leadership in Retail Services didn’t
                                         last either
• General Purpose
                                       

• Bookstores
                               

• Toys
                               

• Electronics
                               
Corporate mortality is very high!
                              Average life expectancy of
The average life span of a                                         Only 16% of firms listed
                              all firms, regardless of
Multinational Fortune 500                                          on the 1957 S&P 500
                              size, in Japan and much of
firm is around 45 years                                            remained on the 2007 list
                              Europe, is only 12.5 years

Out of the top Fortune 25
                                  Of the top 500 firms in
in 2010, only 18 remained
                                  the U.S. in 1980, only 202          1/3rd of the Fortune
from the year 2000 and
                                  had survived by the year            500 listed in 1970,
only 6 from the year 1980.
                                  2000.                               had disappeared by
                                                                      1983 – acquired,
  The firms on the original 1920s U.S. S&P 90 list stayed             merged or broken to
  there for an average of 65 years. By 1998, the average              pieces.
  tenure of a firm on the expanded S&P 500 was 10 years.

Only 5% of EU firms created from scratch since 1980 made it to the 1000 biggest EU
firms by market cap. The equivalent number in U.S. in 22%.

                                Source: Fortune, S&P, and others
Average Age of Global 1000 since
                           1980




     Source: Factset, 2011
Average Age of Global 1000 since
                           1990




     Source: Factset, 2011
Global 1000Percentage of Survivors
                      Year to Year




18 years

           14 years
                              12 years
                                          12 years




                  Source: Factset, 2011
Global 1000 by country




Source: Factset, 2011
New Entrants into the Global 1000




      Source: Factset, 2011
“Every organization – not just business – needs
          one core competence: …..”

                - Peter Drucker

                    Innovation
     (in Innovation & Entrepreneurship, 1985)
Some empirical findings about
                                               Innovations…
                                75% of all new products launched
More than 90% of all            by established firms fail to make
Innovations that were           profit. Most are yanked/killed
successful started off in       without shaping & developing them
the wrong direction
                                                         Given more money & time,
  Most new innovations                                   firms are known to pursue
  are started with                                       the wrong strategies for a
  access to no credit in                                 longer period of time.
  good times and in bad
                                  Most of the great businesses today
                                  started without a lot of VC funding or
                                  any bank lending until 5-6 years
                                  after they were up and running

                            Sources: Innosight; Amar Bhide; Barton
31

, 2005
32
2010 Data of Spend vs. Performance
2008 McKinsey Study Highlights

           CEOs and Executives
         are frustrated with their                               Overall dissatisfaction
           efforts to jumpstart                                 with dismal outcomes of
           Innovation initiatives                                Innovation programs


   Resources and Processes                                                Unanimous agreement
  that are applied are either                                             (94%) that people and
underutilized or not achieving                                            corporate culture are
scale to have a financial impact                                          the most important
                                                                          drivers of innovation
                              Mimicking and
                            Benchmarking best
                            practices have been
                                ineffective

               Source: Leadership and Innovation, The McKinsey Quarterly, 2008 no. 1
Source: Booz Allen Hamilton Global Innovation 1000
Why is it so hard? Why are firms
           struggling?

        What is Innovation?
Innovation = Left + Right
Fosbury Flop




                  Western Roll
Scissor or
Eastern Cut-off
                                 Straddle




                                                           38
Radical Innovation


           Performance Gains in Petroleum Cracking
                      (inputs per 100 gallons of gasoline)

              Process           Burton Original Fluid                             Current Fluid
 Inputs                         (1920)     (1936)                                    (1940)
Raw Materials (gallons)             396                            238                170
   Capital (1939 $)                  3.6                          0.82                0.52
  Labor (man hours)                1.61                           0.09                0.02
Energy (million BTUs)                8.4                            3.2                1.1


                       Source: Mastering the Dynamics of Innovation, Uttberback
Innovation = Radical + Incremental



              RADICAL - unknown
                 (Continuous
               Experimentation)
Performance




                                            INCREMENTAL - known
                                           (Continuous Improvement)


                                                          DO NOTHING

                                    Time
Innovation: New to the Industry



            Yes
                      EXPLOIT                            CREATE

  New
   to
Industry?

            No      SAME OLD                             CATCH UP



                         No                               Yes
                                 New to Firm?

                  Source: Michelle Rogan, INSEAD, 2009
Innovation:
         Is a Choice & Overvalued




Source: Oded Shenkar
We are our words!
Innovation is a Discipline.

Unconscious Incompetence
                Knowledge


 Conscious Incompetence
                 Practice


 Conscious Competence
                 Discipline


Unconscious Competence
Innovation = Long + Long
  Lewis Carroll’s Alice in Wonderland
 • Alice:
     – Would you tell me, please, which
       way I ought to go from here?
 • Cheshire Cat:
     – "That depends a good deal on
       where you want to get to.”
 • Alice:
     – "I don't much care where…”
 • Cheshire Cat:
     – "Then it doesn't matter which
       way you go.”
 • Alice:
     – “…so long as I get somewhere.”
 • Cheshire Cat:
     – “Oh, you’re sure to do that, if you
       only walk long enough.”
                                             Source: Prof. Thornberry
46
Questions & Issues

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JAY RAO_1 Innovation: Key to Organic Growth

  • 1. Innovation: Key to Organic Growth Jay Rao Professor Babson
  • 2. Setting Expectations • I will not discuss every slide / bullet point. • You will receive all presentations in digital format • I am not an expert in any one industry • You have to be ready for…… 2
  • 3. 3
  • 5. Today’s Agenda • Are firms good at innovation? • What mistakes do firms make when it comes to innovation? • Stepping into the future: Predictive vs. Emergent Strategies • Creating a Culture of Innovation • Developing Innovation Capabilities – The Journey 5
  • 6. Innovation: Key to Organic Growth
  • 7. The structure of a mature industry MONKEY 3% 3% 4% 10% 35% 10% GORILLA CHIMP 35% Source: Moore
  • 8. All Firms Die! Number of Firms in the U.S. Typewriter Industry Number of Firms in the U.S. Automobile Industry 75 Entry 70 Number of Firms Exit 65 Total 50% of U.S. products in 60 all-steel closed body 80% of U.S. products in 55 all-steel closed body 50 45 Entry Number of Firms 40 Years (1874 to 1936) Exit 35 Total Number of Firms in the U.S. Picture Tube Producers 90 30 80 25 70 Entry Number of Firms 60 20 Exit 50 Total 15 40 10 30 20 5 10 0 0 1900 1910 1920 1930 1940 1950 1960 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 Years (1949 to 1970) Years (1900 to 1960) Source: Mastering the Dynamics of Innovation, Uttberback 9
  • 9.
  • 10.
  • 11. Kodak Moments… 1975 Invents first digital camera, but does not bring to market. Fears cannibalizing film. Has 95% market share in U.S. film. 1984 Declines to sponsor LA Olympics. Low cost Fuji wins contract. 1994 Introduces QuickTake digital camera. Sold through Apple 1997 Fuji has 17% market share of U.S. film 2005 Kodak ranks #1 in U.S. digital camera sales $5.7 B. But, loses $60 on every camera sold. Severe undercutting by Asian low cost manufacturers and several new entrants. 2006 Kodak outsources manufacturing of digital cameras to Asia. Outsources first time in its history. 2007 #4 in U.S. digital camera sales. 2010 #5 in U.S. with 7% market share 2012 Files for bankruptcy
  • 12. Music
  • 13. Which company should have owned the iPod space? 14
  • 14. SONY 2004 Jukebox – SonicStage Connect – Music Store At its peak: 2.5 million songs from all labels, but Windows only 2008 Kills Connect
  • 15.
  • 16. HP Dell Acer Apple Lenovo Toshiba Asus 17 | BAP | 2007 | ©
  • 17. Nokia Symbian Google Android RIM Blackberry Palm (HP) Apple iPhone
  • 18. Abbott is among the companies paving the way for the newest generation of stents, ones that dissolve away after their product life runs its course. In January, Abbott received approval in Europe for its bio-absorbable drug-eluting stent, called Absorb. The company plans a limited distribution on the continent later this year. By contrast, J&J encountered problems developing a follow-up to its Cypher stent, called Nevo. Last October, the company said it was suspending patient enrollment in a study of the stent due to a problem with the catheter that surgeons use to deliver the device. Nevo was based on technology that J&J bought as part of a $1.4 billion takeover of Conor MedSystems in 2007. 19 | BAP | 2007 | ©
  • 19. Industry leadership does not last • Typewriters • Manual  Electric  Word Processors  PCs    • Computers • Mainframe  Minicomputers  PCs      • Hard Disk Drives • 14” 8”  5 ¼”  3 ½”   
  • 20. Leadership in Retail Services didn’t last either • General Purpose     • Bookstores    • Toys    • Electronics   
  • 21. Corporate mortality is very high! Average life expectancy of The average life span of a Only 16% of firms listed all firms, regardless of Multinational Fortune 500 on the 1957 S&P 500 size, in Japan and much of firm is around 45 years remained on the 2007 list Europe, is only 12.5 years Out of the top Fortune 25 Of the top 500 firms in in 2010, only 18 remained the U.S. in 1980, only 202 1/3rd of the Fortune from the year 2000 and had survived by the year 500 listed in 1970, only 6 from the year 1980. 2000. had disappeared by 1983 – acquired, The firms on the original 1920s U.S. S&P 90 list stayed merged or broken to there for an average of 65 years. By 1998, the average pieces. tenure of a firm on the expanded S&P 500 was 10 years. Only 5% of EU firms created from scratch since 1980 made it to the 1000 biggest EU firms by market cap. The equivalent number in U.S. in 22%. Source: Fortune, S&P, and others
  • 22. Average Age of Global 1000 since 1980 Source: Factset, 2011
  • 23. Average Age of Global 1000 since 1990 Source: Factset, 2011
  • 24. Global 1000Percentage of Survivors Year to Year 18 years 14 years 12 years 12 years Source: Factset, 2011
  • 25. Global 1000 by country Source: Factset, 2011
  • 26. New Entrants into the Global 1000 Source: Factset, 2011
  • 27.
  • 28. “Every organization – not just business – needs one core competence: …..” - Peter Drucker Innovation (in Innovation & Entrepreneurship, 1985)
  • 29. Some empirical findings about Innovations… 75% of all new products launched More than 90% of all by established firms fail to make Innovations that were profit. Most are yanked/killed successful started off in without shaping & developing them the wrong direction Given more money & time, Most new innovations firms are known to pursue are started with the wrong strategies for a access to no credit in longer period of time. good times and in bad Most of the great businesses today started without a lot of VC funding or any bank lending until 5-6 years after they were up and running Sources: Innosight; Amar Bhide; Barton
  • 31. 32
  • 32. 2010 Data of Spend vs. Performance
  • 33. 2008 McKinsey Study Highlights CEOs and Executives are frustrated with their Overall dissatisfaction efforts to jumpstart with dismal outcomes of Innovation initiatives Innovation programs Resources and Processes Unanimous agreement that are applied are either (94%) that people and underutilized or not achieving corporate culture are scale to have a financial impact the most important drivers of innovation Mimicking and Benchmarking best practices have been ineffective Source: Leadership and Innovation, The McKinsey Quarterly, 2008 no. 1
  • 34. Source: Booz Allen Hamilton Global Innovation 1000
  • 35. Why is it so hard? Why are firms struggling? What is Innovation?
  • 36. Innovation = Left + Right
  • 37. Fosbury Flop Western Roll Scissor or Eastern Cut-off Straddle 38
  • 38. Radical Innovation Performance Gains in Petroleum Cracking (inputs per 100 gallons of gasoline) Process Burton Original Fluid Current Fluid Inputs (1920) (1936) (1940) Raw Materials (gallons) 396 238 170 Capital (1939 $) 3.6 0.82 0.52 Labor (man hours) 1.61 0.09 0.02 Energy (million BTUs) 8.4 3.2 1.1 Source: Mastering the Dynamics of Innovation, Uttberback
  • 39. Innovation = Radical + Incremental RADICAL - unknown (Continuous Experimentation) Performance INCREMENTAL - known (Continuous Improvement) DO NOTHING Time
  • 40. Innovation: New to the Industry Yes EXPLOIT CREATE New to Industry? No SAME OLD CATCH UP No Yes New to Firm? Source: Michelle Rogan, INSEAD, 2009
  • 41. Innovation: Is a Choice & Overvalued Source: Oded Shenkar
  • 42. We are our words!
  • 43.
  • 44. Innovation is a Discipline. Unconscious Incompetence Knowledge Conscious Incompetence Practice Conscious Competence Discipline Unconscious Competence
  • 45. Innovation = Long + Long Lewis Carroll’s Alice in Wonderland • Alice: – Would you tell me, please, which way I ought to go from here? • Cheshire Cat: – "That depends a good deal on where you want to get to.” • Alice: – "I don't much care where…” • Cheshire Cat: – "Then it doesn't matter which way you go.” • Alice: – “…so long as I get somewhere.” • Cheshire Cat: – “Oh, you’re sure to do that, if you only walk long enough.” Source: Prof. Thornberry 46

Notas del editor

  1. 131 year old firm….
  2. Only 62 companies have appeared on the list of America's biggest corporations, ranked by revenue, every year since this magazine began publishing it in 1955. Another 1,952 have come and gone. Just in the past two years, admittedly more volatile than most, 71 companies dropped off the 500. Among them: Anheuser-Busch (BUD), Bear Stearns, Circuit City, Lehman Bros., Merrill Lynch (MER), and Tribune. Source: The Fortune 500 Fallen Angels, CNN Money, Fortune, Oct. 21, 2010In 2010, Out of Fortune 25, 1980  2010 only 6 remained; from 2000  2010 only 18 remainedThe Living Company, Arie De Geus: Avg. life expectancy of all firms….12.5 years. I know of no reason to believe that the situation in the U.S. is materially better. There is something unnatural about the high corporate mortality rate.The oldest public companies are 700 (Stora in Sweden) and 400 (Sumitomo in Japan) years old.No living species has such a large gap between its maximum life expectancy and its average life expectancy. Moreover, few other types of organizations – churches, armies, governments, universities – seem to have the poor statistics of the corporate life form. The implications of a short life-span are truly depressing.The damage is not merely a matter of shifts in the fortunes of a few firms but in most cases, it completely disrupts work lives, communities, and economies. Then the question becomes, how can firms last longer?
  3. The research of Samuel Arbesman: Using a data set of empires that spans over 3000 years he shows that the average lifetime of an empire is 215 years…. This includes the Babylonian, Phrygian, Lydian, …. It has been 223 years since the ratification of the US Constitution.
  4. 2005 Booz Allen Study