Apresentação APICS CSCP Certified Supply Chain Professional Program. Módulos do CSCP: 1- Supply Chain Management Fundamentals Broad concepts include primary processes, objectives, logistics, integration methods, and rewards Alignment of supply chain with corporate strategies Key considerations for planning, inventory control, and continued improvement Identification and management of market segments Demand forecasting and effective management techniques Effective customer relationship management (CRM) 2- Supply Chain Strategy, Design, and Compliance Sustainability practices in design and operation Measurement, responsiveness, operations, and communications Risk, its sources, impacts, and mitigation methods Globally dispersed supply and demand, and the effects on logistics Factors influencing demand, including design, marketing, selling, and matching customer orders Core Customer Relationship Management (CRM) concepts, including strategies, technologies, and implementation challenges Fundamentals of supplier relationship management (SRM), including strategies, improved source management, relevant technologies, and measurement Inventory planning and control methods 3- Implementation and Operations Supply chain dynamics and the balance of responsiveness and efficiency Managing supply from internal and external sources Implementation of demand plans, including prioritization, fulfillment, and capturing and communicating point-of-sale data Tools and techniques to support continuous improvement

1. APICS Certified Supply Chain
Professional (CSCP) Program
2016
aChain – APICS Channel Partner

2. 2 © APICS Confidential and Proprietary
Sample Agenda
 About APICS
 APICS CSCP Program
 APICS CSCP Exam Preparation
 APICS CSCP Exam
 Questions

3. 3 © APICS Confidential and Proprietary
Leading the Industry
APICS and APICS Supply Chain Council are the leading
professional associations for supply chain and operations
management and the premier provider of research,
education and certification programs that elevate supply
chain excellence, innovation and resilience.
APICS Products and Services
 Membership
 Research and Publications
 Education
 Certification

4. 4 © APICS Confidential and Proprietary
APICS at-a-glance
About APICS Membership Channel Partners Certifications
 Professional
association
 2,000+ active
volunteers
 90+ staff
 Headquartered in
Chicago
 Founded in 1947
 41,000+ members
members
 100+ countries
 207 North America
America chapters
 85 international
channel partners
 47 countries, 5
continents
 Over 100,000
Certified in
Production and
Inventory
Management –
CPIM
 Over 19,000
Certified Supply
Chain Professional
Professional -
CSCP

5. 5 © APICS Confidential and Proprietary
APICS Global Presence
 APICS channel partners by region
North America
(200)
Central and
South America
(11)
Europe
(41)
Middle East &
Africa
(13)
Asia Pacific
(29)

6. 6 © APICS Confidential and Proprietary
Partial APICS Client List
 3M
 BASF
 Boeing
 Caterpillar
 Coca Cola
 Dell
 Dow Chemical
 DuPont
 IBM
 Ingersoll Rand
 Intel
 Johnson & Johnson
 Nestle
 Lenovo
 P&G
 PepsiCo
 PwC
 Royal Dutch Shell
 Samsung Electronics
 Schlumberger
 Starbucks
 Unilever

7. 7 © APICS Confidential and Proprietary
APICS Body of Knowledge
 The APICS Operations Management Body of Knowledge (OMBOK)
Framework is the basis for global industry standards in supply chain
and operations management.
 The APICS Dictionary establishes accepted terminology including
more than 4,000 terms for inter-organizational communication.
Standard terminology = clear communications = better solutions

8. 8 © APICS Confidential and Proprietary
APICS Education
 Create consistency and foster collaboration through shared best
practices and common terminology
 Reduce inventory and overhead costs
 Acquire ERP functional expertise to increase efficiency
 Improve contractor management processes

9. 9 © APICS Confidential and Proprietary
APICS Certification Programs
 APICS Certified in Production and Inventory Management (CPIM)
Demonstrates an in-depth understanding of internal operations
 APICS Certified Supply Chain Professional (CSCP)
Validates mastery of supply chain and operations management
concepts

10. 10 © APICS Confidential and Proprietary
APICS Certification Relationship
APICS CPIM APICS CSCP
 Internal focus
 Primarily manufacturing operations
 Depth within specific
manufacturing, service and
operations topics
 External focus
 Encompasses end-to-end supply
chain – including suppliers and
customers
 Breadth across many topics,
including globalization, IT
enablement, logistics, service
industry and more

11. About the APICS CSCP
Program

12. 12 © APICS Confidential and Proprietary
What is the APICS CSCP Program?
 Professional development,
education and certification program
 First certification program to focus
on the end-to-end global supply
chain
 The global standard in supply chain
education and certification since its
introduction in 2006

13. 13 © APICS Confidential and Proprietary
Benefits of APICS CSCP Education
 This world-renowned program benefits professionals and employers by
– aligning global supply chain strategies with business objectives to
streamline operations and drive profits
– helping professionals gain knowledge and practical applications to
effectively manage global supply chain activities
– demonstrating mastery of the concepts that create consistency and foster
collaboration through best practices, common terminology and corporate
wide communication
– increasing employee on-the-job confidence
– enhancing credibility throughout the industry

14. 14 © APICS Confidential and Proprietary
Industry Acceptance of APICS CSCP
 More than 19,000 APICS CSCP designees in 88 countries worldwide
 More than 42,000 APICS CSCP Learning Systems sold
 More than 30,000 APICS CSCP exams administered

15. 15 © APICS Confidential and Proprietary
Industry Acceptance of APICS CSCP
 Corporate CSCP Courses
– 3M
– Addax
– Apple
– Aramco
– BASF
– Boeing
– Boston Scientific
– Bridgestone
– Cameron
– CH Robinson
– Cisco Systems
– Coca Cola
– Deloitte
– Dow
– DuPont
– Flextronics
– General Electric
– General Motors
– HP
– Hubbell Inc.
– IBM
– Intel
– Johnson &
Johnson
– LG
– Merck
– Microsoft
– Nestle
– Neutrogena
– Northrop Grumman
– Novartis
– Oracle
– Pfizer
– PwC
– Raytheon
– Shell
– Stryker
– Unilever
– US Cellular

16. 16 © APICS Confidential and Proprietary
What Can the APICS CSCP Program Do for
Employers?
Companies that sponsor the APICS CSCP
program for their employees find that the program
creates consistency and fosters collaboration
through
 best practices,
 common terminology
 end-to-end communication
within their organizations and throughout their
supply chains.
Contact aChain to receive success stories:
http://www.achain.com.br/

17. 17 © APICS Confidential and Proprietary
What Can the APICS CSCP Program Do for
Employees?
 Expertise in supply chain management areas that are broader than
the normal scope
 One comprehensive source of reference material that is unbiased
by special interests of consultants
 Stay up-to-date on advances and evolution of knowledge in this field
with conferences, publications
 Gain a network of contacts from different industries who have all
also completed the APICS CSCP program
Go to learncscp.com to learn about Who Can Benefit?

18. 18 © APICS Confidential and Proprietary
Prospective APICS CSCP Candidates
 Employees with direct influence on supply chain
 Department and division management
 Functional management
 Employees in cross-functional departments
EDUCATION KEY INDUSTRIES TITLES YEARS IN
FIELD
Bachelor’s
degree or
higher
Manufacturing,
Consulting, Consumer
products, Information,
Food & Beverage,
Electronics, Services,
Education,
Transportation, Health
Care, Government,
Communications
Retail
Consultants, Materials
Manager, anything
with Supply Chain in
title, Analysts, Director,
Logistics Manager,
Purchasing Manager,
Operations Manager,
Buyer, Project
Manager
Distributed
evenly across
all ranges < 4
to 15+ years.

19. APICS CSCP Exam
Preparation

20. 20 © APICS Confidential and Proprietary
APICS CSCP Preparation Resources
 APICS CSCP Learning System

21. 21 © APICS Confidential and Proprietary
APICS CSCP Preparation Resources
APICS DictionaryAPICS CSCP
Certification Bulletin
APICS CSCP Exam
Content Manual (ECM)

22. 22 © APICS Confidential and Proprietary
APICS CSCP Program
APICS CSCP Learning System
 Reflects the current APICS CSCP
ECM
 Organizes 150 references into
approximately 1,200 pages of
printed content
 Combines 3 reading modules (5
books) with interactive web-based
tools to provide customized
learning
 Updated annually
 100-hour preparation investment
suggested
APICS CSCP Exam
 4-hour exam
 Eligibility requirements
 APICS CSCP ECM
 Computer-based testing worldwide

23. 23 © APICS Confidential and Proprietary
APICS CSCP Learning System Contents
Web-based study tools
Access educational
activities to support
printed content with more than
1,100 test questions:
–Pretest and Posttest
–SmartStudy Tool
–Chapter & module quizzes
–Practice Exam, using retired CSCP
exam questions, emulates the actual
certification exam format
–Complimentary download of APICS
CSCP ECM through Resource Center
–Progress reports
–Online glossary & eFlashcards
–Resource center
–Mobile access to study tools and
resources
Comprehensive reading materials
Three easy-to-understand
reading modules that cover
the entire APICS CSCP ECM.
─Five books with approximately
1,200 pages of content.
─Progress check questions at the
end of each section.
─Organized information from more
than 150 references.
Module 1—Supply Chain Design
Module 2—Supply Chain Planning and Execution
Module 3—Supply Chain Improvement and Best Practices

24. 24 © APICS Confidential and Proprietary
APICS CSCP Certification Exam
Eligibility Requirements
CSCP approved candidates must meet ONE of the following
qualifications:
 3 years of related experience
 Bachelor’s degree or international equivalent
 Hold an active CPIM, CFPIM, CIRM, SCOR-P, CPM, CSM or CPSM
credential

25. 25 © APICS Confidential and Proprietary
APICS CSCP Certification Exam
Test information
 Required eligibility application and approval
Visit apics.org > certification > APICS CSCP > Apply to take the APICS CSCP exam
 Required Authorization to Test (ATT)
Visit apics.org > certification > APICS CSCP > Take APICS CSCP exam
 Computer based testing available globally
 4-hour timed exam
 175 multiple choice questions; 150 scored questions
 Test results delivered instantly at all testing center locations upon completion of
the certification exam

26. 26 © APICS Confidential and Proprietary
APICS CSCP Instructor-led Course Benefits
 Certified instructors are industry practitioners with high level of real-
world experience
 Networking opportunities with peers from a variety of industries
 Convenient hours and a paced course for busy professional
 Set schedule to keep participants on track
 Group reports option to track participant progress

27. 27 © APICS Confidential and Proprietary
Get Started Today!
 Visit learncscp.com/getting-started where you will find resources to
help you get started with your APICS CSCP designation.

28. 28 © APICS Confidential and Proprietary
Questions?
Visit our website http://www.achain.com.br

29. Taking the APICS
CSCP Exam

30. 30 © APICS Confidential and Proprietary
Prepare for the Exam
 Sufficient time needed
 Create a study plan and stick to it
 100 hour study time investment
– 40 percent of successful APICS CSCP candidates surveyed said they
studied 75 or more hours.

31. 31 © APICS Confidential and Proprietary
Prepare for the Exam
 Passing the APICS CSCP exam requires significant preparation
 Create a study plan and stick to it
 Utilize the APICS CSCP Learning System
 100 hour study time investment
– 56% of APICS CSCP candidates surveyed said they studied 75 or more
hours
 Courses available at:
– http://www.achain.com.br

32. 32 © APICS Confidential and Proprietary
APICS CSCP Certification Exam
 Submit an eligibility application
Visit apics.org > certification > APICS CSCP > Apply to take the APICS CSCP
exam
 Exam offered across the globe via computer-based testing
– Visit apics.org > certification > APICS CSCP > Take APICS CSCP exam
 Decide when to take the exam and request an Authorization to Test
(ATT) to get started
Visit apics.org > certification > authorization to test

33. 33 © APICS Confidential and Proprietary
Take the Exam
2016 Computer-based Testing (CBT) Exam Dates
North America Outside North America
October 31 – December 19, 2015
March 19 – May 7, 2016*
July 9 – August 27, 2016*
September 3 – October 15, 2016*
October 29 – December 17, 2016
31 October – 12 December 2015
19 March – 7 May 2016*
4 June – 16 July 2016*
13 August – 1 October 2016*
29 October – 17 December 2016
*Choose 2015 or 2016 exam content.
http://www.achain.com.br

34. 34 © APICS Confidential and Proprietary
Additional Slides
 APICS member benefits
 APICS CSCP benefits and global presence
 Additional testimonials about APICS CSCP
 Diagrams and details about the APICS CSCP body of knowledge and
APICS CSCP Learning System

35. 35 © APICS Confidential and Proprietary
Member Benefit Highlights
 Members-only savings on APICS courses, certification exams,
conferences and more
 APICS online events
 APICS publications, e-newsletters and more
 Career resources
 APICS conferences
 Channel partner and social networking opportunities

36. 36 © APICS Confidential and Proprietary
APICS CSCP Benefits to Organizations
 APICS CSCP helps organizations by
– creating common understanding, vocabulary, processes and frameworks
within their entity to address their supply chain challenges and
opportunities
– boosting productivity, collaboration and innovation
– enabling interdepartmental movement through collaboration and a
consistent foundation.
 APICS CSCP helps your employees
– design successful supply chain strategies using global standards and
common terminology
– effectively manage supplier and customer relationships
– enhance logistics, technology and data integration to improve
performance
– increase customer satisfaction and bottom-line results.

37. 37 © APICS Confidential and Proprietary
APICS CSCP Benefits to Individual Employees
 APICS CSCP helps employees develop
– competencies to manage complex worldwide supply chain activities
involving suppliers, plants, distributors and customers in a global
environment
– proven knowledge and organizational skills to strategically streamline
operations.
 APICS CSCP designees have the knowledge and skills to
– positively affect lead times, inventory and bottom-line profitability
– interact with existing resources and your ERP system to increase the
efficiency of the workplace environment
– create consistency and foster collaboration through best practices,
common terminology and corporate-wide communication
– achieve greater confidence and industry recognition.

38. 38 © APICS Confidential and Proprietary
APICS Locations Worldwide
 Asia-Pacific
– Australia
– China
– Hong Kong
– India
– Indonesia
– Japan
– New Zealand
– Philippines
– Singapore
– South Korea
– Taiwan
– Thailand
– Vietnam
 Central & South America
– Argentina
– Brazil
– Costa Rica
– Colombia
– Dominican Republic
 Europe
– Austria
– Belgium
– Bulgaria
– Czech Republic
– Denmark
– France
– Germany
– Georgia
– Ireland
– Italy
– The Netherlands
– Poland
– Portugal
– Russian Federation
– Spain
– Sweden
– Switzerland
– Turkey
– United Kingdom
 Middle East & Africa
– Egypt
– Israel
– Jordan
– Kenya
– Lebanon
– Morocco
– Nigeria
– Saudi Arabia
– South Africa
– Tunisia
– United Arab Emirates
 North America
– USA
– Mexico
– Canada

39. 39 © APICS Confidential and Proprietary
APICS CPIM Maintenance Points for APICS CSCP
Participation
30 points
Successful
completion* of
the APICS
CSCP Learning
System earns
30 APICS
maintenance
points.
O
R
Up to 40
points
Successful
completion of
an instructor-
led course
earns 1 point
per contact
hour up to a
maximum of 40
points.
20 points
Passing the
APICS CSCP
certification
exam earns an
additional 20
APICS
maintenance
points.
Up to 60
points
The maximum
maintenance
points allowed
is 60 points (40
contact hours
plus 20 points
for passing the
APICS CSCP
exam)
*Successful completion is defined as earning 80 percent or higher on the Learning
System online posttest.

40. 40 © APICS Confidential and Proprietary
What People are Saying about APICS CSCP
“The APICS body of knowledge helped empower our
employees to make strategic decisions that support the
company’s overall success, increasing on-time delivery by
nearly 50 percent.”
Kristie Huntress
Global Business Process Manager
Dow Corning

41. 41 © APICS Confidential and Proprietary
What People are Saying about APICS CSCP
“The CSCP program proves a good framework to tackle
operational and tactical issues and provides a strong
foundation to improve on a more strategic level.”
Director, Supply Chain Management
Johnson & Johnson

42. 42 © APICS Confidential and Proprietary
What People are Saying about APICS CSCP
“The APICS CSCP program is very useful in
designing, introducing, and implementing cost reduction
programs during these times of economic downturn. By
looking beyond just the costs related to procurement and
reviewing all real costs within the total supply chain, I’ve
gained tremendous insights that often resulted in impressive
opportunities to reduce various costs in the entire supply
chain.”
John van Veen, CSCP, Procurement Consultant
Benefit Value by Procurement

43. 43 © APICS Confidential and Proprietary

44. 44 © APICS Confidential and Proprietary
Where Does APICS CSCP Fit into the Global Supply
Chain?
Supplier relationship
management
Your company
Customer relationship
management
APICS CSCP: Global supply chain
• Implement strategic sourcing and
alliances
• Manage risk and enhance supplier
performance
• SRM performance metrics
• SRM technology and SRM outsourcing
• Recognize the fundamentals of green
supply chain initiatives
• End-to-end supply chain management
fundamentals
• Align supply chain strategy to corporate
strategy
• Performance metrics, security and
compliance issues
• Information technology enablement and
ERP leverage
• Global logistics, optimization tools,
e-business
• Integrated customer-supplier relationship
management
• Strategy by customer type and
segment
• Role of information technology
• Measuring CRM performance
• Outsourcing CRM

45. 45 © APICS Confidential and Proprietary
The APICS CSCP Learning System
Comprehensive reading materials
 Three modules with
approximately 1,200 pages reflect
the most current APICS CSCP
body of knowledge:
– Supply Chain Design
– Supply Chain Planning and
Execution
– Supply Chain Improvement and
Best Practices
Web-based study tools
 Access educational activities at
LearnCSCP.com to support
reading module content:
– Pretest and Posttest
– SmartStudy Tool
– Chapter & module quizzes
– Practice Exam, using retired CSCP
exam questions, emulates the
actual exam format
– Complimentary download of APICS
CSCP ECM through Resource
Center
– Progress reports
– Online glossary & eFlashcards
– Resource center
– Mobile access to study tools and
resources

46. 46 © APICS Confidential and Proprietary
The APICS CSCP Learning System

47. 47 © APICS Confidential and Proprietary
The APICS CSCP Learning System

48. 48 © APICS Confidential and Proprietary
The APICS CSCP Learning System – Assess

49. 49 © APICS Confidential and Proprietary
The APICS CSCP Learning System – Module 1

50. 50 © APICS Confidential and Proprietary
The APICS CSCP Learning System – Module 2

51. 51 © APICS Confidential and Proprietary
The APICS CSCP Learning System – Module 3

52. 52 © APICS Confidential and Proprietary
The APICS CSCP Learning System – Practice

53. 53 © APICS Confidential and Proprietary
The APICS CSCP Learning System - eFlashcards

54. 54 © APICS Confidential and Proprietary
The APICS CSCP Learning System – Glossary

55. 55 © APICS Confidential and Proprietary
The APICS CSCP Learning System –
Quiz Attempts

56. 56 © APICS Confidential and Proprietary
The APICS CSCP Learning System –
Quiz Attempt Summary

57. 57 © APICS Confidential and Proprietary
The APICS CSCP Learning System –
Quiz Attempt: Question Review

58. 58 © APICS Confidential and Proprietary
The APICS CSCP Learning System –
Comparison Report

59. 59 © APICS Confidential and Proprietary
The APICS CSCP Learning System –
Quiz Best Score Report

60. 60 © APICS Confidential and Proprietary
The APICS CSCP Learning System –
Attempts: Breakdown by Module

61. 61 © APICS Confidential and Proprietary
The APICS CSCP Learning System –
Group Reports: Learning Analytics Center

62. 62 © APICS Confidential and Proprietary
The APICS CSCP Learning System –
Group Reports: Session Enrollment Report

63. 63 © APICS Confidential and Proprietary
The APICS CSCP Learning System –
Group Reports: Comparison Report

64. 64 © APICS Confidential and Proprietary
The APICS CSCP Learning System – Group
Reports: Composite Reports

65. 65 © APICS Confidential and Proprietary
The APICS CSCP Learning System –
Group Reports: Quiz Best Scores Report

66. 66 © APICS Confidential and Proprietary
The APICS CSCP Learning System –
Group Reports: Learning Activity Completion Report

67. 67 © APICS Confidential and Proprietary
The APICS CSCP Learning System

68. 68 © APICS Confidential and Proprietary
The APICS CSCP Learning System
Mobile Study Tools:
 iPhone
 iPad
 Android-based phones and tablets
 No “app” required; the web-based
tools auto format to your device

69. 69 © APICS Confidential and Proprietary
LearnCSCP.com Online Access Extension

70. 70 © APICS Confidential and Proprietary
http://www.achain.com.br