A Novel Approach to Conservation & Water Meters in Chicago: MeterSave

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Center for Neighborhood Technology

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Andrea R.H. Putz Irene Schild Caminer City of Chicago Department of Water Management Thomas H. Powers, P.E., Commissioner A Novel Approach to Conservation & Water Meters in Chicago: MeterSave

Current Metering Status ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Chicago Metering History ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Chicago has proposals for universal metering dating to 1900!

Purpose of Project ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Decision: M eter S ave

Benefits of M eter S ave ,[object Object],[object Object],[object Object],[object Object],4 ,[object Object],to the customer

[object Object],[object Object],5 Benefits of M eter S ave to the City of Chicago ,[object Object]

So what is the message? ,[object Object],[object Object],[object Object],8 30 MGD = 300,000 addt’l customers

How do we market the message? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

How can customers request a meter? 311 Call Center MeterSave.org website Automated Phone System Website allows for scheduling of water meter installation!

Technology Initiatives Achieved in an Accelerated Time-Frame ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Technology Initiatives Achieved in an Accelerated Time-Frame (cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Testimonials by Neighborhood on the website

Marketing: Effect of Non-Metered Bill Advertising Blue lines indicate timing of non-metered bill mailings (sent 2 x per year)

Conclusions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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