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The secrets of prospecting:
Just listed / Just solds
Led by: Cydney Fullen
Lora Ullerich
Digital Media Specialist
Lora.Ullerich@coleinformation.com
Session Framework
Cydney Fullen
Coach/Trainer
The Mike Ferry Organization
Cydney:
• Senior coach.
• 15 years coaching several top
producing teams across the country.
• 30 years experience as a real estate
person, broker, owner.
• North America’s
Leading Real Estate
Coaching and
Training
Organization
Background
•Cole Directory published in 1947.
•Crisscross directory of addresses &
phone numbers.
•Invaluable information for:
•Telemarketing
•Debt collection
•Law enforcement
•Today, web-based lead gen for real
estate agents.
Jack Cole
Listings are Key…
To your success!
Increased demand
Lower interest rates
• “Front end”
• Prospecting
• Lead follow up
• Prequalifying
Front End Vs. Back End
• “Back end”
• Servicing of the listing
• Negotiating the contract
• Seeing the transaction
to closing
Front End Vs. Back End
Where are You Spending Your Time?
• Number of contacts
• Results
It’s a Numbers Game
And continue to list salable listings?
The answer: just listed/just sold calls!
 Calling past clients and center of
influence - 28%
 Just Listed/Just Sold Calls - 13%
 Expired - 11%
 FSBO - 9%
How Can You Talk to Enough People
• What is your attitude about just listed- just
sold calls?
• Energy and enthusiasm
• Top producer tip…when it comes
to attitude, the energy you deliver
mirrors the response you get.
Attitude
Communication is:
•7% Words
•55% Body language
•38% Tonality
Approach
• Write this down…learn the scripts.
Approach
• Body language
• Smile
• Stand up tall
• Use a headset
Approach
• Tonality
• Present with power,
confidence and
excitement!
• Use a down swing
• Be conversational
• Listen carefully to the
prospect
•
Approach
• Hours prospected
• Contacts
• Appointments
•
Expectations
Identify a Subject Property
www.colerealtyresource.com
Just Listed – Just Sold Script
www.mikeferry.com
Get the Right Tools
• DNC numbers are clearly identified
by Cole Realty Resource.
• Always follow the law.
• If you mistakenly call someone on
the list…Apologize and HANG UP.
Do Not Call Laws
• Smile!
• Dial!
• Have fun!
• Get ready for success!
Remember…Action= Results
• July 16-19, 2013
• MGM Grand Hotel & Casino
3799 Las Vegas Blvd. South
Las Vegas, NV 89109
Phone: (877) 880-0880
• Purchase your ticket today by
calling: (800) 448-0647 or go to
MikeFerry.com.
There are over ONE
HUNDRED specific things you
need to do to build your
successful sales career...
•The key to doing 50+, 100+
and 150+ transactions per
year
•Exact techniques to handle
the current objections
•How to earn at least 20%
more from your Center of
Influence and Past Clients
© 2013 Mike Ferry Organization.
All Rights Reserved.
Jump Start Your Sales
•Cole Realty Resource:
•800-965-8476
•colerealtyresource.com
•Mike Ferry Organization
•www.mikeferry.com

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MFO Exclusive: Secrets to Prospecting Just Listed/Just Sold Properties

  • 1. The secrets of prospecting: Just listed / Just solds Led by: Cydney Fullen
  • 2. Lora Ullerich Digital Media Specialist Lora.Ullerich@coleinformation.com Session Framework Cydney Fullen Coach/Trainer The Mike Ferry Organization
  • 3. Cydney: • Senior coach. • 15 years coaching several top producing teams across the country. • 30 years experience as a real estate person, broker, owner.
  • 4. • North America’s Leading Real Estate Coaching and Training Organization
  • 5. Background •Cole Directory published in 1947. •Crisscross directory of addresses & phone numbers. •Invaluable information for: •Telemarketing •Debt collection •Law enforcement •Today, web-based lead gen for real estate agents. Jack Cole
  • 6. Listings are Key… To your success! Increased demand Lower interest rates
  • 7. • “Front end” • Prospecting • Lead follow up • Prequalifying Front End Vs. Back End
  • 8. • “Back end” • Servicing of the listing • Negotiating the contract • Seeing the transaction to closing Front End Vs. Back End
  • 9. Where are You Spending Your Time?
  • 10. • Number of contacts • Results It’s a Numbers Game
  • 11. And continue to list salable listings? The answer: just listed/just sold calls!  Calling past clients and center of influence - 28%  Just Listed/Just Sold Calls - 13%  Expired - 11%  FSBO - 9% How Can You Talk to Enough People
  • 12. • What is your attitude about just listed- just sold calls? • Energy and enthusiasm • Top producer tip…when it comes to attitude, the energy you deliver mirrors the response you get. Attitude
  • 13. Communication is: •7% Words •55% Body language •38% Tonality Approach
  • 14. • Write this down…learn the scripts. Approach
  • 15. • Body language • Smile • Stand up tall • Use a headset Approach
  • 16. • Tonality • Present with power, confidence and excitement! • Use a down swing • Be conversational • Listen carefully to the prospect • Approach
  • 17. • Hours prospected • Contacts • Appointments • Expectations
  • 18. Identify a Subject Property www.colerealtyresource.com Just Listed – Just Sold Script www.mikeferry.com Get the Right Tools
  • 19. • DNC numbers are clearly identified by Cole Realty Resource. • Always follow the law. • If you mistakenly call someone on the list…Apologize and HANG UP. Do Not Call Laws
  • 20. • Smile! • Dial! • Have fun! • Get ready for success! Remember…Action= Results
  • 21. • July 16-19, 2013 • MGM Grand Hotel & Casino 3799 Las Vegas Blvd. South Las Vegas, NV 89109 Phone: (877) 880-0880 • Purchase your ticket today by calling: (800) 448-0647 or go to MikeFerry.com. There are over ONE HUNDRED specific things you need to do to build your successful sales career... •The key to doing 50+, 100+ and 150+ transactions per year •Exact techniques to handle the current objections •How to earn at least 20% more from your Center of Influence and Past Clients © 2013 Mike Ferry Organization. All Rights Reserved.
  • 22. Jump Start Your Sales •Cole Realty Resource: •800-965-8476 •colerealtyresource.com •Mike Ferry Organization •www.mikeferry.com

Notas del editor

  1. Welcome to today’s webinar on How to Work With Buyers in Multiple Offer Situations with Mike Ferry coach Below is a short bulleted list of info on Cydney: Senior Coach with the Mike Ferry Organization Real Estate Sales Person / Broker / Owner for 30 Years Involved with Mike Ferry Organization since 1989 Coaching and Training for 15 years I’ve been a coach for Mike Ferry for about 4 years and I coach several top producing agents and teams around the country. Several of the agents I coach are either buyer agents on a team, agents that have teams of 1 or more buyer agents or they work both sides of the business. On average agents that are in coaching have increased their buyer transactions from 22 deals to 73 deals in just one year…this is a 308% increase following the Mike Ferry Buyer System. Starting with The Mike Ferry Organization 2003 Sales Broker Development Speaker Coach Director of Sales Mike Ferry Coach specializes in prospecting training.  
  2. Lora: Brandi, thanks for taking time out of your busy schedule to be our guest presenter. Tell us a little about yourself? Brandi: Coach Brandi Furlan. I’ve been a coach for Mike Ferry for about 4 years and I coach several top producing agents and teams around the country. Several of the agents I coach are either buyer agents on a team, agents that have teams of 1 or more buyer agents or they work both sides of the business. On average agents that are in coaching have increased their buyer transactions from 22 deals to 73 deals in just one year…this is a 308% increase following the Mike Ferry Buyer System.
  3. Lora: Great! If you’re not familiar with Mike Ferry Organization, it’s north America’s leading real estate coaching & training organization—headed by Mike Ferry himself—who, like Brandi mentioned—has tried and true methods for finding new customers.
  4. Lora: A little background on our company. Just a reminder, we are recording today’s session & will get that on demand video out to you in 24 hours. Also, some housekeeping items, if you do have a question, type your question into the dashboard to the right of your screen & we’ll answer those questions.
  5. Listings are the key to your success! The Real Estate Market in North America has improved greatly over the past several months. The increased demand has been fueled by lower interest rates. Resulting in a rapidly shrinking inventory, making listings more difficult to get.
  6. Front End vs Back End. There are two parts to every transaction. The “front end” of the transaction is everything that happens prior to the listing agreement being signed, like prospecting, lead follow up and prequalifying the seller. The “back end” is everything that happens after the listing contract is signed such as the servicing of the listing, negotiating the contract and seeing the transaction to closing. The past several years we experienced a back end market. It was easy to find a leads and listings were plentiful. The past few months we moved into a front end market.
  7. Front End vs Back End. There are two parts to every transaction. The “front end” of the transaction is everything that happens prior to the listing agreement being signed, like prospecting, lead follow up and prequalifying the seller. The “back end” is everything that happens after the listing contract is signed such as the servicing of the listing, negotiating the contract and seeing the transaction to closing. The past several years we experienced a back end market. It was easy to find a leads and listings were plentiful. The past few months we moved into a front end market.
  8. Where are you spending your time? Homes are selling and closing quickly, however salable listings are more and more difficult to find. Less time is spent on the back end of the transaction and you must now focus on the ways and means to find that motivated seller.
  9. It’s a numbers game. There is a direct correlation between the number of people you talk to and the results you get. Here’s the challenge, when inventory is low, expired and cancelled listing levels are low as well and For Sale by Owners have more success and need the help of a real estate agent a little less. When the market changes, be prepared to change with it.
  10. How can you talk to enough people every day and continue to list salable listings? The answer… Just Listed – Just Sold calls! Just listed- just sold calls are warm calls. As a professional real estate agent, you offer valuable information to the prospect related specifically to them and their biggest asset…their home. Everyone want to know about the real estate market. How many times a day are you asked “how is the market?” By making warm just listed – just sold calls, you can build your business by taking the market to the consumer. Recently, we did a survey of 589 top producing agents who will close more than 50 transactions this year, and asked where there business came from. These agents identified over 35 different sources. The best two sources…Calling past clients and center of influence at 28% and Just Listed Just Sold Calls at 13%, followed by Expired at 11% and FSBO at 9%. That’s right **
  11. What is your attitude about just listed- just sold calls? Are you excited and motivated about making these call or do you have the mindset that everyone will be rude and they don’t want to talk to you? The truth is that most of the prospects you speak with are generally nice and are interested in what you have to say. Remember, these are warm calls because you are sharing a topic that is meaningful to the prospect…real estate information about their area. Check your energy and enthusiasm to get the best results; no one wants to talk to someone who is negative. Here’s a top producer tip…when it comes to attitude, the energy you deliver mirrors the response you get. **
  12. Communication is 7% Words 55% Body Language 38% Tonality
  13. Approach Write this down…learn the scripts. By using the scripts, you can control the conversation and determine if the prospect has motivation to sell. The script is nothing more than a series of questions, specifically designed to engage the prospect so they will tell you if they have any plan to sell in the future. Make your delivery conversational don’t sound robotic. This takes some practice. So set up role partners and start the process of mastering the scripts immediately. **
  14. Body Language Smile Stand Up Tall Use a Headset
  15. Tonality Present with Power, Confidence and Excitement! Use a Down Swing Be Conversational Listen Carefully to the Prospect
  16. Expectations Do you have the mindset that you will get big results or are you rushing thru each opportunity? Are maximizing the opportunity with each prospect? Here’s a top producer tip... set daily goals and make them your minimum standards. Hours Prospected Contacts Appointments
  17. Get the Right Tools Subject Property You can talk about a listing or a sale that you were personally involved in, a company listing or sale or choose a subject property that is in an area that you want a listing in. Cole Real Estate Resource www.coleinformation.com Cole Real Estate Resource provides unlimited names, addresses and phone numbers for your area. It’s easy to use. With the click of a button, you can do a neighborhood search and locate the contact information of homes around your listing or sale. The online version utilizes Google Map Technology to provide an aerial view of the neighbor, so it’s easy to talk with confidence about the location of the prospects in relationship to your subject property. If you prefer, you can download the information into a dialer or export into excel… if technology isn’t your thing, a print version is also available. Cole Real Estate Resource is the expert in data providing. Just Listed – Just Sold Script www.mikeferry.com Use the scripts verbatim. Remember…regardless of how they respond….repeat their answer and affirm it and ask the next question.
  18. Do Not Call Laws DNC numbers are clearly identified by Cole Real Estate Resource Always follow the law If you mistakenly call someone on the list…Apologize and Hang UP.
  19. Actions= Results Smile Dial Have Fun ! Get Ready for Success!
  20. Actions= Results Smile Dial Have Fun ! Get Ready for Success!