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Behind the shine
The other Shell Report 2003
Dedicated to the memory of our
kasama, good friend, hard worker
      for the people’s cause,
Dick Gabac, Pandacan resident who
campaigned tirelessly to oust Shell’s
    depots from his community.

Before, his untimely passing in early
  2004, Dick had planned to attend
the Shell AGM in London this year to
    tell Shell personally about the
     urgent need to relocate their
         dangerous fuel depot.
Contents




This report will highlight Shells poor performance as a leading corporate social responsibility advocate, its failure to address
the concerns of Shell fenceline communities from last year’s AGM and the link between Shell’s exaggerated oil reserves fiasco
and its exaggerated cliams about its social and environmental performance in order to highlight the need for urgent reform of
UK company law and Shells attitude to fenceline communities.


This report is based largely on evidence from people around the world who live in the shadows of Shell’s various operations.
This report is written on behalf of Friends of the Earth (FOE), Coletivo Alternative Verde (CAVE), Community In-power
Development Association (CIDA), Concerned Citizens of Norco, Environmental Rights Action of Nigeria (FOE Nigeria), Global
Community Monitor (GCM), groundWork (FOE South Africa) & groundWork USA, Louisiana Bucket Brigade, Sakhalin
Environmental Watch, South Durban Community Environmental Alliance (SDCEA), and United Front to Oust Oil Depots (UFO-OD).

Report Coordinator: Denny Larson, Global                Foreword by Tony Juniper                                                 2
Community Monitor.
                                                        The year in review                                                       3
Contributors: Anne Rolfes, Louisiana Bucket
                                                        Global recognition for people standing up to Shell                       6
Brigade, Hilton Kelley, Community In-power
Development Association, Karen Read, South              Durban, South Africa: social development schemes to ignore
Durban Community Environmental Alliance,                refinery hazards                                                         8
Melissa Coffin, Environmental Health Fund,
Norbert George, Humane Care Foundation                  Port Arthur, Texas: environmental injustice by Shell refinery
Curaçao, Denny Larson, Global Community                 plagues African-American neighbourhoods                                11
Monitor, Vanessa Stasse, JED Collective Center,
                                                        Manila, the Philippines:
Cesar Augusto Guimarães Pereira & Elson
                                                        Pandacan oil depots—a disaster waiting to happen                       14
Maceió dos Santos, Coletivo Alternative Verde,
Hope Tura, UFO-OD, Francesca Francia, Global            Norco, Louisiana: health problems still not addressed by Shell         17
Community Monitor, Monique Harden & Nathalie
Walker, Advocates for Environmental Human               Nigeria: the strange case of Shell’s vanishing oil reserves            20
Rights (AEHR), Dmitry Lisityn, Sakhalin
                                                        Sao Paulo, Brazil: Shell contamination at the Vila Carioca             22
Environmental Watch, Ikuko Matsumoto, Friends
of the Earth (Japan), Peter Roderick, Doug              Curaçao, Caribbean: Polluted paradise                                  24
Norden, Pacific Environment, Marc Pagani.
                                                        Sakhalin Island, Russia: Shell’s broken commitments                    26
Editors: Simon McRae, Friends of the Earth
                                                        Examples of Shell’s documented spills, fires,
(England, Wales & Northern Ireland), Monique
                                                        and toxic releases since the 2003 Shell AGM                            28
Harden & Nathalie Walker, AEHR.
                                                        Smoke and mirrors: social development and assessments,
Thanks to: Adam Bradbury, Rita Marcangelo,
                                                        pay offs, and community advisory panels                                29
Calliste Lelliott, Phil Michaels, Brian Shaad, Tricia
Phelan, and Craig Bennett.                              Corporate lobbying under scrutiny—the case of Shell                    30
Design and printing by Design Action Collective         Why the voluntary approach just isn’t good enough                      32
and Inkworks Press. Printed on 100% post-consumer
recyled paper, Processed Chlorine Free.                 Conclusions                                                            34

Want to know more? Additional                           Message from the Independent Auditors and assurance report             36
information on Shell can be found in Riding the
                                                        Endnotes                                                               37
Dragon: Royal Dutch/Shell and the Fossil Fire by
Jack Doyle, published by the Environmental
Health Fund, available at www.shellfacts.com.



                                                                                                               The Other Shell Report 2003 1
Behind the Shine


Foreword




                           Dear Stakeholder
                           This is the second alternative Shell Corporate Social Responsibility (CSR) report that Friends of
                           the Earth has been privileged to produce with, and for, the many communities that live on
                           Shell’s “fencelines”.

                           For several years now, Shell has been overstating its social and environmental performance.
                           Our report, Failing the Challenge—The Other Shell Report 2002, documented what it is like
                           for the many communities living next to Shell’s refineries, depots, and pipelines in different
                           parts of the world. We were able to show that, despite making a public commitment to
                           sustainable development eight years ago, Shell is still putting more effort into green spin than
                           green delivery, and that little has changed on the ground.

                           Behind the Shine—The Other Shell Report 2003 provides an update on the main cases profiled
                           in Failing the Challenge and chronicles Shell’s inaction and procrastination over the last 12
                           months. In Texas, Durban, Manila and the Niger Delta, communities have been offered endless
                           dialogue, projects, and pilot projects instead of the concrete action needed to stop the harm the
                           refineries, depots, gas flares, and pipelines are causing. Together with these cases, we profile
                           three new case studies. We also challenge the failure of CSR and the use of voluntary codes of
                           practice to address the significant social and environmental impacts of corporations.

                           Since Shell’s Annual General Meeting in April 2003, shareholders and institutional investors
                           have discovered what fenceline communities have known for a long time: that what Shell
                           says in its reports and what happens in reality are often not one and the same. The
                           company’s announcement in January 2004 that it had overstated its oil and gas reserves by
                           20% sent shockwaves through world energy markets and the corporate sector as a whole. But
                           at least shareholders have rights established in law, through which they can hold Shell
                           accountable when it fails to act in their interest.

                           The same cannot be said, unfortunately, for the people who live next door to Shell. These
                           stakeholders have little or no rights of redress, and Shell is working to destroy what few rights
                           they have by lobbying against an important UN standard, Norms on the Responsibilities of
                           Transnational Corporations and Other Business Enterprises with Regard to Human Rights.
                           Existing laws governing companies are flawed because they focus on delivering short term
                           profit rather than considering the wider social and environmental impacts of companies.

                           The time has come for laws governing corporations to protect the environment and the people
                           who are most directly affected by Shell’s poor performance: the fenceline communities.
                           Friends of the Earth is campaigning as part of the Corporate Responsibility (CORE) Coalition
                           to reform UK law so that companies are required to address their impacts on human rights
                           and the environment, both here in the UK and wherever these companies operate overseas.

                           Justice and accountability should be rights for the stakeholder—not just for the shareholder.




                           Tony Juniper
                           Executive Director, Friends of the Earth (England, Wales and Northern Ireland)




2 The Other Shell Report
The year in review




“Our commitment to contribute to sustainable development is not a cosmetic public
relations exercise. We believe that sustainable development is good for business
and business is good for sustainable development. Last year’s financial results were
encouraging, in a very difficult business environment. However, the corporate
scandals of the past year underlined that good financial performance must be
accompanied by the highest standards of governance. Shell’s Business Principles
assurance process ensures we meet and maintain those standards.”

Sir Philip Watts (then) Chairman of Shell’s Committee of Managing Directors in his Foreword to the Meeting the Challenge—The 2002 Shell CSR Report.


In the year since Sir Philip Watts’               Just as important, people living near the                The reality, as known all too well by
statement, shareholders have come to              fencelines of Shell’s facilities have                    Shell’s many fenceline communities, is that
realize the deep irony of his words.              witnessed the emptiness of Sir Philip                    Shell has been overstating its social and
Rather than demonstrating “good                   Watt’s statement pertaining to sustainable               environmental performance for years. For
financial performance . . . accompanied           development and the commitment he                        many, the company has become
by the highest standard of governance”,           made to them during Shell’s Annual                       synonymous with the word “greenwash”,
Shell has created an international                General Meeting “AGM” in April 2003.                     i.e. giving the impression of acting in an
corporate scandal by exaggerating its oil         At the AGM, shareholders listened                        environmentally protective way while
and gas reserves. Chief Executive Sir             patiently while one fenceline community                  carrying on with unsustainable business
Philip Watts has been compelled to                representative after another seized the                  as usual. It was in an effort to expose this
resign, and governmental entities in the          opportunity to finally put their case                    gap between rhetoric and reality that
United States and Europe have launched            directly to Shell’s Board of Directors.                  Friends of the Earth and the Global Shell
investigations of Shell’s business practices.     Under the glare of the media and investor                Fenceline Alliance last year published the
                                                  spotlight, Sir Philip Watts made numerous                first alternative Shell Corporate
                                                  personal and corporate commitments to                    Responsibility (CR) report, Failing the
                                                  ensure action would be taken. However,                   Challenge—The Other Shell Report 2002.
                                                  Shell has failed to deliver any significant
                                                  on-the-ground improvement in its
                                                  operations.

                                                  Shell neighbors, Desmond D’Sa, Hope Tura, and Oronto Douglas engage Sir
                                                  Philip Watts at last year’s AGM meeting in London. (Denny Larson, Global
                                                  Community Monitor)




                                                                                                                              The Other Shell Report 2003 3
Behind the Shine

The year in review




year in review continued...                                 Who knows the real Shell best—its fenceline neighbours
Shell has always been a big advocate of                     This report is a message from people                          it causes and live up to its stated
“corporate social responsibility” or CSR                    around the world who are severely                             commitments to human rights and
and voluntary codes of conduct, but there                   impacted by Shell’s operations. It presents                   environmental standards. Unfortunately,
comes a time when this isn’t enough.                        case studies from a few of the many                           Shell fails to respond to community
Friends of the Earth believes that                          countries, towns, and suburbs that have                       concerns unless and until its bad practices
companies like Shell should be required                     been damaged by Shell’s environmental                         are brought to public attention. And even
by law to consider a duty of care to the                    and social failures. People living near                       when Shell comes under public scrutiny,
environmental and social impacts of its                     Shell refineries, pipelines, and                              such as in Nigeria, Durban, South Africa,
operations. Fenceline communities want                      petrochemical facilities from places as far                   and Port Arthur, Texas, it often fails to act,
Shell to stop polluting their environment                   apart as Texas in the USA and Nigeria in                      or does not act in good faith.
and damaging their health.                                  Africa want the world to know that this
                                                            multinational corporation is jeopardising                     In response to Shell’s 2003 annual report
This report provides an update on the                       their families’ health, destroying their                      to shareholders, and its multi-million
main case studies profiled in Failing the                   quality of life, and threatening their lives.                 dollar public relations campaign to
Challenge, and chronicles a pattern of                      In all of these cases, ordinary people                        portray itself as being socially
procrastination, inaction, and continuing                   have had to put a great deal of personal                      responsible, this report brings to the light
poor social and environmental                               time and energy into advocating that                          of day the truth about Shell’s harmful
performance by Shell over the last 12                       Shell take responsibility for the problems                    operations. The communities from around
months. Little has changed.                                                                                               the world that are featured in this report
                                                                                                                          share their inspiring and courageous
                                                                                                                          stories about their daily struggle to
                                                                                                                          defend their health and environment from
                                                                                                                          Shell.




              Norco residents remember playing beneath these live oak trees as children, before they were moved off their land when Shell built their chemical plant in the 1950’s.
                                                                                            The trees are now fenced within the Shell Chemical facility. (Louisiana Bucket Brigade)


4 The Other Shell Report
Shell’ neighbours tell Shell:
     s
? To stop wasting its resources on “feel               ? To comply with local legislation and                      ? To take full responsibility for past
  good” social projects that do nothing                   relocate oil depots away from Manila,                        environmental damage that continues
  to solve the serious health and                         where the densely populated area is                          to impact the health and environment
  environmental problems of its facility                  subjected to the depot’s constant toxic                      of people in places like Sao Paulo,
  operations that plague communities                      emissions, as well as the threat of the                      Brazil and Curaçao, Caribbean.
  around the world.                                       depot being a terrorist target.
                                                                                                                   ? To fully and accurately assess the
? To eliminate hazardous and life-                     ? To improve and enhance its                                    significant impacts of massive projects,
  threatening facility accidents by                       identification and measurement of                            like the Sakhalin II oil and gas drilling,
  replacing antiquated and dilapidated                    facility pollution by employing state-of-                    processing, and export complex in
  pipelines and relocating them to non-                   the-art real-time environmental                              Russia, which could ultimately subject
  residential areas.                                      monitoring, which thoroughly involves                        Sakhalin Island to irreversible
                                                          community participation.                                     environmental disasters and
? To significantly reduce pollution where                                                                              devastating economic losses.
  Shell operates in communities of color,              ? To cease any and all delays in
  just as Shell has done at its facilities in             terminating the odious practice of gas
  Denmark and other locations that are                    flaring in Nigeria.
  predominantly populated by
  Caucasians.




                 Global Delegation of Shell neighbors from Asia, Africa and North America in front of the Shell AGM meeting last year. (Nick Cobbing/Friends of the Earth).


                                                                                                                                            The Other Shell Report 2003 5
Behind the Shine



Global recognition for people

The Goldman Environmental Prize,                            Margie Eugene Richard, Goldman Prize Winner 2004
considered the “Nobel Prize for the
Environment,” is the world’s largest prize                  “If a person does not live where              Margie was first motivated to take on
program honouring grassroots                                people live who are impacted,                 Shell in 1973 when a Shell pipeline
environmentalists from the six continental                  they really, I think, have                    exploded, killing an elderly woman and
regions of Africa, Asia, Islands and                        something missing in                          teenage boy only a block from her house.
Island Nations, Europe, North America,                      understanding the daily ills of               In 1988 there was another major
and South and Central America. Over                         not being able to enjoy where                 accident at the plant which killed seven
the last several years, the Goldman                         you live, where you work and                  workers and resulted in over 150 million
Environmental Prize has been awarded                        where you play.”                              tonnes of toxins being spewed into the
in three separate instances to community                                                                  air. In 1989 Margie formed the
leaders for their inspiring work in                         Margie Richard, Goldman Prize Winner, 2004    Concerned Citizens of Norco to seek
combating Shell’s destructive practices                                                                   justice from Shell.
and related injustices in their countries.
In 2004 the Goldman Prize was                               Margie Richard grew up in the                 Margie has led the 13-year campaign of
awarded to Margie Richard from Norco,                       community of Diamond and lived within         Concerned Citizens of Norco for a fair
Louisiana, USA; in 1998 Bobby Peek                          25 feet of the Shell chemical plant in        buy-out of their contaminated
from Durban, South Africa won the                           Norco, Louisiana. Margie and her              neighbourhood. Margie was awarded the
prize; and in 1995 the late Ken Saro-                       neighbours believe that the high rates of     Goldman Environmental Prize 2004 for
Wiwa from Nigeria was posthumously                          cancer, birth defects, and serious ailments   persuading Shell to relocate residents
awarded the prize. These awards stand                       such as asthma were caused by pollution       who had grown up living next door to the
as a testament to both the profoundly                       from Shell’s operations. The Shell plant at   chemical plant and to reduce its toxic
negative global impacts that Shell has on                   Norco dumps more than two million             emissions from their operations by 30%.
communities around the world, and the                       pounds of toxic chemicals into the
exceptional courage, commitment, and                        environment each year.
personal sacrifice of the people living in
these communities, who tirelessly fight
for justice.




             Margie Richard on the banks of the Mississippi River, Louisiana,
         along a 136 kilometer stretch known as "Cancer Alley", because
              of the high concentration of industrial chemical facilities .
                            (Marc Pagani, Louisiana Bucket Brigade)



6 The Other Shell Report
standing up to Shell

Previous winners of the Goldman Prize who stood up to Shell
Ken Sarowiwa, Goldman Prize                  In May 1994, Ken was abducted from his
Winner 1995                                  home and arrested with other MOSOP
                                             leaders for the alleged murder of four
Ken Saro-Wiwa, a well-known Nigerian         Ogoni leaders. In October 1995, despite
award-winning author and activist, was       the protests of people around the world,
executed by the Nigerian government in       including government officials from other
1995. Ken Saro-Wiwa was president of         countries and human rights organizations
the Movement for the Survival of the         such as Amnesty International, Ken and
Ogoni People (MOSOP), an organization        eight co-defendants were convicted by a
                                             military tribunal and hanged. Many            Bobby Peek addresses a rally of South Durban residents
fighting to defend the environmental and                                                   concerned with pollution from Shell’s refinery. (South
human rights of the Ogoni people.            Ogoni believe that the only crime             Durban Community Environmental Alliance)
                                             committed by Ken Saro-Wiwa was his
Since the late 1950’s, Shell has been        daring to stand up to Shell.                  Bobby Peek, Goldman Prize
operating in Nigeria, extracting more                                                      Winner 1998
than US$30 billion of oil and
contaminating the farmland and fisheries                                                   Sven ‘Bobby’ Peek grew up in South
of the Ogoni. Many of the fish and                                                         Durban in South Africa next to one of the
wildlife in the area have vanished. Ken                                                    largest oil refineries in Africa, the South
Saro-Wiwa mobilized his people to                                                          African Petroleum Refinery (SAPREF). The
demand compensation from Shell for oil                                                     refinery, which is jointly-owned by Shell
spills on Ogoni farmland and in the                                                        and BP, operates in communities where
wetlands, rivers, and streams of the Niger                                                 poor black, Indian, and mixed race
Delta. In January 1993, Ken brought                                                        people live. Every family on the block
together 300,000 Ogoni who took to the                                                     where Bobby lives has lost at least one
streets in the largest demonstration                                                       member to cancer.
against an oil company in history.
                                                                                           Bobby was awarded the Goldman
                                                                                           Environmental Prize in 1998 for his vision
                                                                                           and leadership in uniting multi-ethnic
                                                                                           communities, in post-apartheid South
                                                                                           Africa, to advocate for reductions in
                                                                                           Shell’s significant pollution levels.




                                                                           Ken Saro-Wiwa




                                                                                                                   The Other Shell Report 2003 7
Behind the Shine


Durban, South Africa
Social development schemes to ignore refinery hazards


Durban is home to the massive         Shell’s assurance to Durban at               Double standards
South African Petroleum Refinery      the 2003 AGM
(SAPREF) which is the largest                                                      Shell asserts that it uses the best
                                      Desmond D’Sa is a Durban resident and        environmental standards at its facilities
crude oil refinery in South Africa.                                                worldwide. In fact, however, Shell is guilty
                                      Chairperson of the South Durban
Jointly owned by Shell and BP,        Community Environmental Alliance             of using a double standard, one that
the SAPREF refinery began             (SDCEA), a coalition of community            often provides cleaner facilities in areas
operating in the 1960s and has        organisations from diverse racial, ethnic,   around the world with predominantly
                                      and religious backgrounds that advocates     Caucasian populations as compared to
the capacity to process more than
                                      for industrial pollution reduction and       dirtier and more hazardous facilities
185,000 barrels of oil per day.                                                    located in places where people of color
                                      accident prevention. In 2003, Desmond
The refinery complex is in an         travelled to the Shell AGM in London and     live. For example, on a daily basis, the
area of south Durban populated        eloquently spoke out against Shell’s         SAPREF refinery dumps 19 tons of
by poor black, Indian, and            hazardous operations in Durban. During       sulphur dioxide into the air that people in
                                      the AGM, Sir Philip Watts, then CEO of       the neighbouring communities breathe1,
mixed-race communities.
                                      the Shell Group, gave Desmond his            which is more than six times the amount
SAPREF’s aging infrastructure has     personal assurance that action would be      of sulphur dioxide released by Shell’s
caused an appalling catalogue of      taken to clean up the SAPREF facility.       refinery in Denmark2. Sulphur dioxide is
accidents in recent years that        Such action has not occurred. One year       a severe respiratory irritant which can
                                      after Watts’ assurance, the South Durban     trigger asthma attacks, and a 2002
have had devastating
                                      communities continue to suffer from          health study by the Durban Environmental
consequences for local people                                                      Health Department and two universities
                                      repeated industrial accidents and
and the environment.                  hazardous spills. (See section entitled      confirms the significant incidence of
                                      Examples of Shell’s documented spills,       chronic asthma among Durban residents,
                                      fires, and toxic releases since the 2003     especially children3. Further, unlike Shell
                                      Shell AGM).                                  facilities in Europe, the SAPREF refinery
                                                                                   does not employ an effective rust-
                                                                                   detecting system, which has resulted in
                                                                                   the leakage of 25 tons of tetra ethyl lead,
                                                                                   a harmful neurotoxin, into the
                                                                                   environment.




                                                                                   Shell refinery flaring in South Durban, South Africa.
                                                                                   (South Durban Community Environmental Alliance)




8 The Shell Report
South Durban residents protest pollution problems in front of Shell refinery. (South Durban Community Environmental Alliance)


Ignoring the problem                           attention from the serious health and                        Dialogue without action
                                               environmental impacts of its operations.
SDCEA and groundWork (Friends of the                                                                        SAPREF has been holding Community
Earth South Africa), an environmental          In those instances when SAPREF does                          Liaison Forum meetings for a number of
justice organisation, have repeatedly urged    attempt to address environmental issues,                     years. However, people in the community
Shell to deal specifically with the            such attempts are woefully inadequate,                       are tired of “talkshops” that have
environmental issues of its refinery that      fail to respond to community demands,                        achieved nothing. SAPREF managers say
plague Durban residents. However, rather       and ignore the root of the problem. For                      they that want to build trust and move
than taking action to remedy the excessive     example, although SAPREF brought Shell                       beyond an adversarial role with the
pollution and frequent accidents at its        experts from its offices in the Hague and                    community, but these managers have
operations, SAPREF has gone to the             London to assist in cleaning up around                       completely ignored the community’s
expense of bringing international              leaking pipes that have spilled over 1.3                     repeated admonitions that trust cannot be
consultants from Shell’s headquarters in       million litres of petrol under the homes of                  bought with so-called “social projects”.
London to spend their time and resources       Durban residents, SAPREF and Shell
on what they believe are social issues         experts refuse residents’ demands for
affecting fenceline communities4. This is      relocation of the faulty pipelines away
reflective of a strategy increasingly          from their homes, and the implementation
employed by Shell to offer “feel good”         of appropriate environmental
projects, such as academic scholarships and    improvements in SAPREF’s refinery
new playgrounds, in order to divert            operations5.




    How meaningful are Shell’ voluntary environmental management standards?
                            s

    In attempting to defend its indefensible operation of the SAPREF refinery, Shell points to its ISO 14001 certification as
    evidence that its environmental management of the SAPREF refinery is entirely appropriate. However, ISO 14001 is merely
    a body of voluntary environmental standards which pertain to on-site industrial activities. These standards do not require
    Shell to consider either the environmental sustainability of its operations, or the off-site impacts that these operations have
    on local communities. In short, the ISO 14001 certificate is meaningless to communities who bear the significant off-site
    health and environmental consequences of SAPREF’s toxic pollution and frequent industrial accidents.




                                                                                                                                     The Other Shell Report 2003 9
Behind the Shine

Durban




Desmond D’Sa of SDCEA (right) reads a list of environmental justice demands to South African government officials. (South Durban Community Environmental Alliance)



SAPREF’s leaks waste money                                 What has SAPREF done for South Durban residents since the Shell
and disrupt the                                            AGM in April 2003?
community

The community is outraged that SAPREF’s                    ? Polluted the community with accidents                    ? Turned away community leadership
routine response to its frequently leaking                     and leaks                                                  from Remediation Site Meetings
pipelines consists of nothing more than                                                                                   pertaining to massive leakage of oil
excavating some of the contaminated                        ? Exceeded air quality guidelines                              under their homes
land in their neighbourhoods, and
                                                           ? Offered little other than excuses when                   ? Locked out community leaders from a
applying patches to corroded segments of
the antiquated pipelines. SAPREF’s leaks                       the community complained about toxic                       meeting when members of the South
and attendant excavations are a continual                      emissions and flaring                                      African Portfolio on the Environment
nuisance that severely disrupt the lives of                ? Withheld information from community
                                                                                                                          Committee visited SAPREF
residents. Why isn’t there a program to                        groups by using old apartheid
relocate and replace all the pipelines?                        legislation known as the National
Why doesn’t Shell recognize that it is an                      Keypoint Act
injustice to jeopardize the health and lives
of residents with faulty pipelines that leak
dangerous substances? Why does Shell
continue to waste shareholders’
investments by failing to fully and finally
stop the leakage of refinery materials into
the ground of South Durban?




10 The Other Shell Report
Port Arthur, Texas
Environmental injustice by Shell refinery plagues
African-American neighbourhoods

The Motiva Refinery, a Shell joint   Shell’s assurance to Port Arthur,
venture in Port Arthur, Texas, is    Texas at the 2003 AGM
one of North America’s busiest
and most productive oil              Hilton Kelley, Founding Director of
                                     Community In-power Development
refineries, currently processing
                                     Association (CIDA), a community
more than 235,000 barrels of oil     environmental justice organisation in Port
per day. Shell profits financially   Arthur, Texas, USA, travelled to the 2003
from the refinery at the expense     Shell AGM in London. At the AGM,
                                                                                   Global Delegation of Shell neighbors holds a press
of the low-income community          Hilton confronted Sir Philip Watts
                                                                                   conference in Port Arthur, Texas, to highlight Shell’s poor
                                     regarding the health-damaging pollution       environmental performance. (Global Community
that lives in its shadow. Local      from the Motiva Refinery. Speaking            Monitor)
residents call the area around       immediately after the AGM, Hilton said “I
West Port Arthur “Gasoline           am hopeful that something will be done.       Community mobilizes in
Alley” because of the high levels    Sir Philip looked me in the eye and           defence of their health
                                     promised. Things have to change. And if
of toxic pollution.
                                     they do not, I will be here next year and     In December 2003, CIDA opened the
                                     in coming years.”                             Center for Environmental Education and
                                                                                   Health. The Center provides information
                                     After returning to Texas, Hilton found that   on health and toxic exposure, offers youth
                                     Shell hadn’t changed. (See section            activities, and in the future will make
                                     entitled Examples of Shell’s documented       computers, faxes, and printers available to
                                     spills, fires, and toxic releases since the   the public. CIDA has organized
                                     2003 Shell AGM). A few months later,          community health surveys conducted by
                                     Hilton and his community decided that         the University of Texas at Galveston
                                     they had no option left but to bring legal    Medical Branch, which document that
                                     proceedings against Shell.                    80% of the surveyed residents in
                                                                                   neighbourhoods near the refinery have
                                                                                   heart conditions and respiratory
                                                                                   problems, compared to 30% of people in
                                                                                   non-refinery areas.




                                                                                                               A young Port Arthur, Texas,
                                                                                                               child with acute asthma
                                                                                                               during breathing treatments.
                                                                                                               (Hilton Kelley, Community In-
                                                                                                               power Development
                                                                                                               Association).




                                                                                                            The Other Shell Report 2003 11
Behind the Shine

Port Arthur




                                                                                                                      Residents hold Shell liable for
                                                                                                                      health-damaging refinery

                                                                                                                      For many, Texas and oil go together, but
                                                                                                                      for the residents of the West-Side
                                                                                                                      neighbourhoods of Port Arthur, such a
                                                                                                                      mixture is a hazard to their health. As in
                                                                                                                      many of the communities where Shell
                                                                                                                      operates, community members in West-
                                                                                                                      Side believe that their concerns about
                                                                                                                      Shell’s pollution have been ignored.

                                                                                                                      The West-Side of Port Arthur is an
                                                                                                                      African-American community that is
                                                                                                                      literally located “on the other side of the
                                                                                                                      tracks”. People living in the public housing
                                                                                                                      developments and single-family homes on
                                                                                                                      the West-Side suffer from high levels of
                                                                                                                      asthma and cancers. They bear the brunt
                                                                                                                      of Shell’s pollution most directly. Residents
                                                                                                                      believe that Shell has exploited them; if
Hilton Kelley of Port Arthur explains the impact on Shell’s neighbors of toxic releases on April 14, 2003, when the
refinery lost power and sent all their product to the flare—see photo on page 13. (Denny Larson, Global Community
                                                                                                                      they were white and affluent, they reason,
Monitor)                                                                                                              Shell’s response would be different.

Hilton Kelley’ Story
             s                                              informing me about the new way                            In the summer of 2003, representatives of
                                                            they would be dealing with our                            CIDA met with Tom Purvis, the manager
“Last year I went to the Annual                             community but this did not                                of the Shell facility. CIDA offered him and
General Meeting in London,                                  happen. Nothing has changed                               executives from Shell’s corporate office in
England, and I met with Sir Philip                          [since last year’s AGM]. Pollution-                       Houston, Texas the opportunity to
Watts, Chairman of the Shell                                wise, emissions are still high and                        negotiate steps for addressing the serious
Corporation. Upon meeting him                               the plant manager is still                                environmental and health problems in the
and telling him about the                                   ignoring our concerns from last                           community. When the managers refused
pollution problems from the                                 year. Apparently Sir Philip Watts                         to enter negotiations, the residents felt
Shell facility that plague our                              never talked with the plant                               compelled to file a lawsuit against Shell.
community, he assured me that                               manager at the Shell Facility in
he would do everything in his                               Port Arthur, Texas, so we had no                          Ignoring the problem
power to rectify the situation. I                           choice but to file a lawsuit
left that meeting thinking that his                         against the Shell facility.                               Shell refuses to address the significant
word would hold true.                                                                                                 health concerns of Port Arthur’s West-Side
                                                            Now we will let the courts decide                         residents, all of which are related to
“Upon arriving back to the US, I                            who is dumping what.”                                     refinery pollution. Instead, Shell has
thought that I would receive a                                                                                        funded a health clinic, which is located
call from the Shell facility                                                                                          on the other side of town, and thus
                                                                                                                      inaccessible to most of the residents in the
                                                                                                                      West-Side neighbourhoods.




12 The Other Shell Report
Bad air day in Port Arthur, April 14, 2003 (Hilton Kelley, Community In-power Development Association)




Legal action against Shell                                 The lawsuit is being brought pursuant to        pleadings charge that local industries
                                                           the common laws of Texas and the                have “violated these basic human rights
Over 1,200 Port Arthur pollution victims                   Wrongful Death Act and the Survival             which we must honour as a society if we
are alleging air, soil, and other                          Statute. According to the citizens’             are all to live in peace and well-being.”
contamination due to the release of                        attorneys, “The evidence we have
“noxious fumes, vapours, odours and                        obtained shows a habitual pattern of            Because management refused to even talk
hazardous substances.” The number of                       emissions and discharges that endanger          with affected neighbours, Shell is now
citizens participating in the lawsuit is                   the health of the public. These are clearly     being sued in Port Arthur. Is this a good
expected to grow dramatically. The                         not ‘unavoidable accidents’.”                   way to manage shareholders’
lawsuit seeks medical monitoring and                                                                       investments?
reimbursement of medical expense, as                       Don Maierson, one of the attorneys for
well as compensation for loss of quality of                the fenceline neighbours in Port Arthur
life. The specific legal claims include                    said, “The industries have destroyed the
trespass, nuisance, and negligence, as                     quality of life of their neighbours. It is
well as fraud and misrepresentation of the                 clearly illegal to deny citizens the right to
harm caused by the toxic releases6.                        breathe clean air and have full use and
                                                           enjoyment of their property.” The legal




                                                                                                                             The Other Shell Report 2003 13
Behind the Shine


Pandacan oil depots
A disaster waiting to happen


Pandacan is a residential              Philippines’ activist exposes                               Circumventing the law:
neighbourhood of the city of           truth about Shell’s oil depot at                            ignoring health and safety risks
Manila in the Philippines where        2003 Shell AGM
                                                                                                   The oil depots are located in a densely-
Shell owns a massive oil and gas
                                       Hope Esquillo Tura, a member of the                         populated district located in the heart of
depot. Shell refuses to relocate its                                                               Manila. Pandacan has a population of
                                       United Front to Oust the Oil Depots (UFO-
depot, despite legislation             OD), travelled to the 2003 Shell AGM in                     about 84,000 people who come from
requiring them to do so. Over the      London where she presented community                        diverse economic backgrounds, the
past year, Pandacan has been           concerns that the continued presence of                     majority of whom are urban poor. More
                                       Shell’s oil depot was circumventing a city                  than 15,000 students are enrolled in
the site of an ongoing battle
                                       ordinance that requires its removal. She                    elementary and high schools situated
between residents and Shell (and       explained that Shell had used its                           near these facilities. The largest university
two other oil companies, Caltex        significant influence to secure a special                   in Asia, the University of the Philippines,
and Petron) regarding the              permit to operate, rather than respect and                  which has a student population of about
                                       comply with the local ordinance. At the                     25,000, is located directly across from
companies’ refusal to remove the
                                       AGM, Sir Philip Watts announced that                        the depots on the banks of the Pasig
oil and gas depots located on 33-                                                                  River. Daycare centers, churches, and
                                       Shell would protect the local community
hectares of land.                      by creating a “buffer zone” between the                     small businesses are located in the area
                                       oil depots and nearby residents. However,                   as well. The Malacanang Presidential
                                       Hope exposed the misleading nature of                       Palace is just two kilometers away from
                                       this announcement, pointing out that the                    the depots.
                                       so-called “buffer zone” was only going to
                                       be a few meters wide.



                                       Residential neighborhoods in Metro Manila, the Philippines, in an area known as Pandacan, co-exist adjacent to fuel
                                       storage depots operated by Shell and other oil companies. (Francesca Francia, Global Community Monitor)




14 The Other Shell Report
Local residents and governmental officials     in court13. An alliance of university
advocate for the removal of the oil depots     students, professors, and employees
because the continuous presence of the         joined UFO-OD in filing a complaint with
depots in Pandacan is a disaster waiting       the Office of the Ombudsman against the
to happen. They warn that an accident or       Mayor for issuing the permit to Shell,
terrorist attack could result in the biggest   claiming that the Mayor violated his duty
disaster in the history of petrochemical       to enforce the ordinance. The alliance
facilities, affecting the 10.9 million         also requested that the Ombudsman
residents of metro Manila7.                    investigate “three Pandacan [officials] for
                                               seeking ‘benefits’ from the oil firms in
On November 28, 2001, the city of              return for their support of the depots”.14
Manila passed ordinance number 8027
requiring Shell, Caltex, and Petron to         Exponentially exacerbating Shell’s brash
relocate their oil depots outside of Manila    circumvention of local law requiring Shell
city limits by the end of April 20038.         to move its operations out of Pandacan is
However, in June 2002, the Mayor of            the fundamental fact that Shell’s lease from
Manila, Lito Atienza, signed a                 the University of the Philippines for use of
memorandum of understanding (MOU)              the property expired on May 3, 2000. The
with the three companies allowing them         University was so outraged by Shell’s
to “stay” if certain conditions were met,      failure to honor the terms of its lease
including the construction of the woefully     agreement that it urged the Supreme Court
inadequate “buffer zone”9. The legal           to direct the mayor to enforce “the city
adequacy of this MOU was obviously not         ordinance banning oil companies from
apparent to the companies, who                 maintaining oil depots in Pandacan15”.
thereafter each filed separate petitions       Warning the court that the presence of
with the Manila Regional Trial Court           Shell’s depot in Pandacan poses a “major
seeking injunctions to suspend the             threat to national security, considering the     Children of Pandacan living in the shadow of Shell’s
ordinance from taking effect10. On April       present escalation of terrorist activities”16,   huge fuel depot. (Francesca Francia, Global Community
30, 2003, the trial court denied Shell’s       the University expressed concerns about its      Monitor)
petition for an injunction, but granted the    liability for “death and destruction” from
petitions by Caltex and Petron11. The          Shell’s continued presence17.
Mayor then issued “special permits” to
Caltex and Petron to continue operations
during the pending litigation12. And, in a
highly controversial decision, the Mayor
also issued a similar permit to Shell,
notwithstanding Shell’s failure to prevail




                                                                                                                      The Other Shell Report 2003 15
Behind the Shine

  Pandacan




Ignoring the problem                                        Buffer zone: false sense of                   The United Firefighters of the Philippines
                                                            security                                      and international experts on disaster
Instead of complying with the existing                                                                    management estimate that an accident or
law, Shell uses its seemingly limitless                     After entering into a scandalous              explosion in the Pandacan oil depots
resources to fund a massive public                          arrangement with the Mayor of Manila,         could result in devastation within a two-
relations campaign. That campaign                           Shell and the other oil companies scaled      kilometer radius19. Local residents
promulgates misleading claims by the                        down their operations and constructed a       continue to complain about the foul odour
company, and also employs Shell’s                           so-called green buffer zone. Although this    from emissions released by the depots,
increasingly routine tactic of enticing                     area measures only 5 to 7 meters in           and continue to suffer from respiratory
residents with “feel good” offers, such as                  width, Shell claims that it provides a safe   diseases, skin diseases, and other
scholarship programs and supposed                           distance between fenceline communities        ailments associated with toxic pollution.
employment opportunities18, which, of                       and the oil depots. Commerical
course, do nothing to address residents’                    advertisements paid for by Shell and the      In short, Shell’s scaling down of
complaints of environmental and health                      two other oil companies falsely describe      operations, creating a so-called buffer
problems, as well as security concerns.                     the buffer zone as a “park” or                zone, and offering air monitors do not
Rather than acting as a socially                            “promenade area”. Continuing the farce,       adequately address the serious health
responsible corporation, Shell perverts the                 Shell painted its depot with pictures of      and environmental risks to the entire
principle of social responsibility into                     bushes and trees.                             population of Pandacan and metropolitan
something more akin to “pay-offs” in an                                                                   Manila. The continued presence of the oil
attempt to pacify serious local community                                                                 depots in Pandacan is a disaster waiting
concerns.                                                                                                 to happen. The health, safety, and
                                                                                                          welfare of residents is of paramount
                                                                                                          importance, and must take precedence
                                                                                                          over the business interests and profits of
Street scene in Pandacan community is dominated by looming fuel storage tanks. (Francesca Francia,        Shell and the other oil companies.
Global Community Monitor)




  16 The Other Shell Report
Norco, Louisiana
health problems still not addressed by Shell


Norco, on the banks of the
Mississippi River in Louisiana, is
home to a large Shell oil refinery
(now a joint venture called
Motiva) and a Shell chemical
facility. Norco is located in
“Cancer Alley”, a 136 km span
of the Mississippi River where
over 130 refineries and
petrochemical facilities operate in
communities that complain of
high rates of cancer. The Norco
neighbourhood of Diamond,
where generations of close-knit
African American families have        Shell Norco refinery flares again. (Louisiana Bucket Brigade)

lived since the1700’s, is locked
between the two Shell facilities.
                                      Margie Richard and Iris Carter are Norco                        firms, progressive members of the US
In 2002, Diamond residents,           residents who have been fighting for years                      Congress, and scientific experts. With
organized as Concerned Citizens       to get Shell to relocate residents and deal                     significant public scrutiny, the community
of Norco, compelled Shell to offer    with the health problems in their                               organisation compelled Shell to enter into
them relocation and reduce the        community that are associated with the                          negotiations for a fair and just relocation.
                                      toxic pollution released by the Shell                           In 2002, Shell finally agreed to buy out
pollution from its facilities. This   facilities. Margie and Iris travelled to                        the polluted neighbourhood at a fair price
unprecedented victory was a           Shell’s headquarters in both London and                         that allowed residents to move. Shell
bittersweet one for residents,        in the Netherlands to demand action.                            claims that the rationale for its relocation
who left their homeland in order      Margie, who organized Concerned                                 decision was simply to create a “green”
                                      Citizens of Norco, also spoke out about                         buffer zone by offering to move residents
to find a healthy place to live.
                                      the community’s environmental justice                           on the first two streets abutting the facility.
                                      struggle to overcome Shell’s resistance at                      Shell also claims that it was only
                                      the 2003 AGM.                                                   interested in maintaining the “historic
                                                                                                      unity” among residents by offering
                                      Leaving home                                                    relocation to the remainder of the
                                                                                                      community. To date, Shell has never
                                      Concerned Citizens of Norco developed a                         acknowledged any of the health impacts
                                      residential relocation plan and worked                          of its operations, although residents made
                                      tirelessly to bring Shell’s harmful practices                   it abundantly clear that the issue of health
                                      to international attention. The                                 was their motivating factor in demanding
                                      organisation garnered the support of a                          relocation.
                                      diverse international coalition of
                                      environmental, health, and human rights                         “We realized that under no circumstances
                                      advocates, socially responsible investment                      would it ever be fair for people to live
                                                                                                      next to a toxic industrial facility. For us,
                                                                                                      relocation was the only option.” Margie
                                                                                                      Richard, Goldman Prize Winner 2004.




                                                                                                                         The Other Shell Report 2003 17
Behind the Shine

 Norco




The legacy of health problems                   Since the relocation in 2002, Shell has           Concerned Citizens of Norco were
                                                begun several community initiatives in            certain that, notwithstanding Shell’s
Now out of harm’s way, many Norco               Norco. Among these initiatives are a              representations to the contrary, they were
residents are reflecting on the trauma they     health survey and an air monitoring               being exposed to significant pollution
suffered living next to Shell. They recall      program. Unfortunately, both the health           from Shell’s facilities, and so set about to
their neighbours who were killed by             survey and the monitoring program are             document that fact. With the assistance of
Shell’s accidents, the cluster of rare          reflective of Shell’s pattern of designing        Global Community Monitor and the
diseases, and the respiratory problems          self-serving programs that fail to                Louisiana Bucket Brigade, organisations
suffered by so many in the community.           meaningfully address the vitally important        that train local residents to collect samples
Numerous residents continue to suffer           environmental and health problems                 of air pollution in their neighbourhood
what they believe are the effects of            associated with its massive pollution             which are then analyzed by an
chemical exposure, and are burdened by          impacts on the community. Further, the            accredited laboratory, Norco residents
the associated crippling health care costs.     supposed “health survey”, conducted by            were finally able to make their case. In
                                                the Tulane University School of Public            the air samples they collected, Shell’s
As Iris noted, “We’re still dealing with        Health, merely focused on residents’              toxic chemicals were detected at levels
that, we’re still dealing with health issues.   perceptions about the environment, not            exceeding health based standards
I went to England, to Shell’s headquarters,     on residents’ actual health conditions,           established by the State of Louisiana.
and was promised that Shell was going to        exposure to toxic chemicals, or medical
work on it. We had a meeting… and we            needs.
still haven’t resolved anything.”

                                                                            Air samples taken by Norco community members with their buckets have proven
                                                                            ongoing exposure to toxic chemicals. (Marc Pagani, Louisiana Bucket Brigade)




 18 The Other Shell Report
Problems with Shell’s air                      PROBLEM                                       SOLUTION
monitoring program
                                               Takes an air sample once every                Shell should install real-time
Following the relocation of Diamond            six days                                      monitors that detect and record
residents, Shell initiated an air monitoring                                                 emissions occurring 24 hours a
program in Norco pursuant to the terms         ■ People do not breathe once every six
                                                                                             day.
of a settlement agreement it had reached       days. Chemical exposure in Norco is
with the Louisiana Department of               ongoing, 24 hours a day.
Environmental Quality pertaining to
various air and water quality violations at    ■ The monitoring system offers no
its facilities in Norco and another facility   information whatsoever on air emissions
approximately 30 miles from Norco 21.          during each 5-day interval between
However, this air monitoring program is        sampling dates, and the majority of
woefully inadequate — the monitors do          emissions could be released during such
not even detect sulphur compounds,             intervals.
which are lung-damaging pollutants
routinely released in massive quantities by    Does not detect sulphur
Shell facilities in Norco.                                                                   Shell should install a monitor
                                               compounds
                                                                                             that detects, speciates, and
                                               ■ Sulphur compounds are a primary             measures the various sulphur
                                               emission of oil refineries.                   compounds released by its
                                                                                             facilities.
                                               ■ Sulphur has a highly offensive rotten

                                               egg odor and is scientifically known to
                                               harm the respiratory system.

One of the homes of Norco residents            Uses inferior technology                      Shell should employ effective,
adjacent Shell Chemical plant being
torn down during relocation                                                                  reliable monitors that provide
                                               ■ Shell employs Suma canisters to collect
program. Relocation and the                                                                  instantaneous data on emissions.
destruction of their historic                  air samples.
                                                                                             Such monitors are readily
community was the only option for
Shell’s neighbors in Norco,La.                 ■ Although Suma canisters are used at
                                                                                             available at reasonable cost.
(Louisiana Bucket Brigade)
                                               many industrial facilities, they are far
                                               inferior to many other state-of-the-art air
                                               monitoring devices.




                                                                                                          The Other Shell Report 2003 19
Behind the Shine


Nigeria
The strange case of Shell’ vanishing oil-reserves
                         s


In the last year, shareholders                 Exaggerated oil reserves                        scrapped in 2000 by Nigerian President
have come to learn what oil-                                                                   Obasanjo. A Shell spokesman told The
producing communities in Nigeria               In January 2004, Shell shocked its              Independent newspaper in February
                                               shareholders by announcing that it had          2004, “I do not know whether it was a
have known for decades: Shell                  overstated its oil and gas reserves by          matter of public record that these
can’t be trusted to regulate itself.           20%. Shareholders were then left                incentive payments were being made in
                                               wondering how Shell could lose almost 4         return for booking reserves.”23
                                               billion barrels of oil and gas22. Initially,
                                               Shell stated that it revised its Nigerian       It was unclear at the time this report went
                                               reserves over concerns about the cost of        to print, if the March 2003 decision of
                                               infrastructure investments needed to deal       Shell’s new Board of Directors to drop its
                                               with the natural gas found in its oil fields,   claim that Shell made the Nigerian
                                               but it appears that there well may have         bookings of its reserves “in good faith” is
                                               been other influences at work.                  related to the tax breaks Shell received.
                                                                                               The US Securities and Exchange
Damage from oil spill and fire in a wetlands   During the 1990s, Shell and other               Commission and US Department of
area in first reported to Shell on December
                                               companies received incentives under             Justice who are currently investigating
3rd 2003 by local villagers of Rukpokwu.
(Copyright Stakeholder Democracy Network
                                               Nigeria’s bonus scheme in the form of tax       Shells misquoting of oil reserves should
2004)                                          credits for every barrel of oil booked. The     determine if any influence has occurred.
                                               scheme ran for nine years, but was finally




20 The Other Shell Report
Polluted land—oil spills, fires,                                                                       What happened to the money
and gas flaring                                                                                        for development?

Flaring natural gas from oil fields is one                                                             Shell has benefited from the billions of
of the visible impacts the oil industry has                                                            dollars of oil that have been pumped out
on daily life in Nigeria. Flares tower over                                                            of the ground in Nigeria while basic
farms, schools, and communities, spewing                                                               economic development—hospitals,
flames and acrid plumes of charred                                                                     schools, running water—are seriously
smoke, day and night, seven days a                                                                     under funded. Shell claims that 75% of
week. The Nigerian government wants                                                                    the development projects it supports are
flaring to stop, and has passed                                                                        successful, but Shell only allows external
environmental laws that should end the                                                                 reviewers to examine projects that are no
practice beginning in 2010. Shell                                                                      more than one year old.
committed to ending its flaring earlier, in    Rukpokwu, Nigeria, January 7th 2004, fire erupts in a
                                               high-pressure, 28-inch pipeline operated by SPDC,
200824, but unfortunately Shell is now         Shell's Nigeria affiliate, (copyright Stakeholder
                                                                                                       A recent Christian Aid news article
backsliding on this commitment by              Democracy Network 2004)                                 revealed that a critical internal Shell
claiming that it will be expensive.                                                                    report about community relations was
                                                                                                       shredded. “Even the computer hard discs
                                               a problem since 1963, ruptured, causing
Speaking in February 2004, Chris                                                                       were wiped”, according to one Shell
                                               an oil spill and fires. It took Shell more
Finlayson, chairman of SPDC [Shell                                                                     insider. Oil-producing communities in
                                               than six weeks to put out the fires and
Nigeria] told the Financial Times                                                                      Nigeria want to know how Shell can
                                               carry out basic repairs. Rukpokwu is less
newspaper, “To put in an integrated gas                                                                spend US$69 million a year of
                                               than an hour’s drive from Shell’s
and oil development is more expensive                                                                  shareholders’ money on social
                                               headquarters.
than a simple oil development […] with a                                                               development projects in the Niger Delta,
limit on the funding going into the                                                                    with no visible benefits for the majority of
                                               Speaking about the oil spill and fires,
industry, clearly that does constrain how                                                              people who own the land which contains
                                               Paramount Ruler, Chief Clifford E.
much you can do.”                                                                                      the oil and gas26.
                                               Enyinda, and Chairman of the Mgbuchi
                                               Community, Azunda Aaron, have said,
Local people have suffered from decades                                                                “If Shell wants to put US$69 million into
of pollution as a result of oil spills and
                                               “Our only source of drinking water,                     community development, why doesn’t it
fires from Shell’s rusting network of pipes.
                                               fishing stream, and farm-lands covering                 set up a foundation which has no direct
In early December 2003, a high pressure
                                               over 300 hectares of land with aquatic                  links to the company and let development
oil pipeline in Rukpokwu, which has been
                                               lives, fishing nets and traps, farm crops,              workers who know what they’re doing
                                               animals, and economic trees worth                       manage the projects?” asks Oronto
                                               several billions of naira (equivalent to                Douglas of Environmental Rights Action
                                               millions of US dollars) are completely                  (Friends of the Earth Nigeria).
                                               destroyed by the spillage and was made
                                               worse by the three separate fires that
                                               broke out of the spill site”25.




                                                                                                                         The Other Shell Report 2003 21
Behind the Shine


Sao Paulo, Brazil
Shell contamination at the Vila Carioca


For decades the residents of Vila    Shell, along with ExxonMobil, arrived in
Carioca in Sao Paulo, Brazil,        Brazil in 1912 as Anglo Mexican
have been using drinking water       Petroleum, Inc. The company established
                                     a facility in the neighbourhood of Agua
contaminated by the nearby joint     Funda, next to the Santos-Jundiai railroad
Shell ExxonMobil facility. In 1993   line on which it transported gasoline,
local unions joined Coletivo         kerosene, diesel, cooking oil, insecticides,
Alternativa Verde or the Green       and pesticides to the Port of Santos/São       Panel in the Chamber of the Representatives Brasilia—
                                     Paulo.                                         Commission of Environment—Public Hearing about
Alternative Collective (CAVE) and
                                                                                    environmental contamination in Villa Carioca, including
Greenpeace, and filed a              Shell and ExxonMobil continued to              representatives from Shell Brazil, ExxonMobil Brazil,
complaint in the courts, citing                                                     Petrobras and Coletivo Alernativa Verde - 04/09/2003
                                     operate in Agua Funda until 1942, when
                                                                                    (Cláudio Guimarães, Coletivo Alernativa Verde)
contamination of Vila Carioca        the Santos-Jundiai oil pipeline was
with hydrocarbons, heavy             inaugurated. After this, Shell built a new
                                     storage tank depot and shipping terminal       Toxic drinking water
metals, and organochlorides.
                                     in Vila Carioca and ExxonMobil built a
Since then, despite investigations   facility in Mooca. In 2001, ExxonMobil         For decades, residents have been using
by local health and                  closed its Mooca facility and became a         the drinking water wells on their
                                     partner with Shell at Vila Carioca, buying     properties, which have been
environmental authorities,
                                     21.66% of the land and 45% of Shell’s          contaminated by industrial waste. The
progress, if any, has been slow.                                                    thousands of families of Vila Carioca
                                     processing capacity.
Despite evidence which indicates                                                    have used that water not only for
breaches of environmental law,                                                      drinking, but for their gardens and for
Shell has yet to be prosecuted.                                                     growing fruit trees as well.




22 The Other Shell Report
Vila Carioca has over 40,000 residents,      Above the law?
mostly working-class, who are at the
mercy of carcinogenic, mutagenic, and        For years, Shell and ExxonMobil were
teratogenic contamination from Shell’s       able to act with impunity because they
practices.                                   had a virtual monopoly on the
                                             distribution and importation of petroleum
Shell denies responsibility for any          derivatives, pesticides, and herbicides.
contamination. Numerous residents have       However, in 1993 SIPETROL, in
testified to serious health problems,        collaboration with CAVE and
among them tumours, cancers, infertility,    Greenpeace, filed a joint complaint in
leukaemia, respiratory problems, and                                                       Shell neighbours hold a protest in Vila Carioca (Coletivo
                                             court, citing contamination of Vila           Alternative VerdE)
depression, which they believe are           Carioca with hydrocarbons, heavy
caused by Shell’s operations27.              metals, and organochlorides. Heavy            the shut-down, shortly thereafter Brazil’s
                                             metals were identified, including lead,       environmental agency fined the company
The Sindicato dos Trabalhadores no           mercury, and arsenic, as were traces of       for its “grave fault” in polluting the Vila
Comércio de Minérios e Derivados de          chromium, barium, strontium and cesium.       Carioca site30. Shell currently faces
Petróleo de São Paulo (SIPETROL), or the                                                   mounting potential liabilities, as a
Union of Workers in Mining, Petroleum        Since the filing of the complaint, both       growing number of lawsuits and
and Related Industries of the state of São   Shell and ExxonMobil have been the            complaints continue to be filed by
Paulo, is a member of a working group        subject of investigations by the São Paulo    residents and local governments31.
that is preparing a report on the health     State Department of Health and by the
hazards faced by workers and                 State Environmental Protection Agency. In     The poisoning of an entire community is
neighbouring residents of the facility, as   2002, the investigations revealed that        continuing with the complicity of some
well as on the environmental                 Shell’s large fuel-holding tanks located in   regulatory agencies. Although CAVE and
contamination of the soil and the water.     Vila Carioca had been operating without       SIPETROL are pressuring the Ministry of
                                             a valid permit28. Governmental officials      the Environment to fine Shell under the
                                             determined that the permit had expired in     Environmental Crimes Law, thus far,
                                             1985, and ordered an immediate shut-          despite clear evidence of violations, the
                                             down of the facility29. Although Shell was    Ministry has not been willing to enforce
                                             able to obtain a court order overturning      the law. The struggle continues, with the
                                                                                           aim of forcing federal authorities to
                                                                                           investigate the potential commission of
                                                                                           environmental crimes by Shell and
                                                                                           ExxonMobil.




Authors of this chapter are Cesar Augusto Guimarães Pereira, Executive
Director of SIPETROL-SP and Director of the Coletivo Alternativa Verde
(CAVE), and Elson Maceió dos Santos, CAVE Co-ordinator.




                                                                                                                   The Other Shell Report 2003 23
Behind the Shine


Curaçao, Caribbean
Polluted paradise


The small island of Curaçao has                 so-called enclaved economy. The       Poisoning the community
a population of approximately                   ecological balance and
130,000 inhabitants and only                    development of the island             In 1982, a Venezuelan lab reported that
                                                                                      the concentrations of sulphur compound
444 km2 of land. The island has                 gradually became contaminated         emissions from the Shell refinery were
over 20 km of coral reefs                       by toxic pollutants. In particular,   more than twice the levels established by
contained inside the Underwater                 the Shell refinery caused major       the US EPA and could be responsible for
Marine Park, sandy beaches in                   environmental damage to               the respiratory diseases suffered by
                                                                                      people living on the island33.
the south, and remnants of old                  Caracus Bay, the Spanish
mahogany forests inside                         Waterlake, Bullen Bay,                The following year, the Central
Christoffel National Park in the                Schottegat Bay, Sint Anna Bay,        Environmental Management Service of
north32. In 1914 Shell constructed              Valentijn Bay, and Brusca Bay.        Rijnmond (DCMR, Rotterdam), visited the
the largest oil refinery in the                 Ultimately, Shell sold the refinery   site and conducted interviews. This
                                                                                      agency concluded that “The continuous
western hemisphere on Curaçao.                  to the Curaçao government for
                                                                                      emission of extremely high concentrations
Shell was able to dominate the                  US$1 and left behind a toxic          of sulphur dioxide and particulate matter,
micro-scale island community,                   legacy that continues to plague       on relatively low stacks, is a huge
which found itself trapped in a                 what was once an island               problem. Measurements of the
                                                                                      concentrations of pollutants in the air
                                                paradise.
                                                                                      downwind of the Shell refinery indicate
                                                                                      that the pollution is influencing and
                                                                                      damaging the health of the people living
                                                                                      downwind of the refinery. The




Shell sold this aging refinery to the
government of Curaçao for US $1 in 1985,
but the toxic legacy lives on today. (January
23, 2004, Norbert Gerorge Humane Care
Foundation Curaçao)




24 The Other Shell Report
health crisis is evidenced by the high         Curaçaons hold Shell liable for
                                                       number of poor townships exposed to            massive environmental damage
                                                       excessive emissions35.
                                                                                                      In 2003, the people of Curaçao
                                                       In 1985, Shell sold the aging refinery to      organised a campaign called the Humane
                                                       the island for US$1 on terms that              Care Foundation Curaçao, in order to
                                                       included an indemnity clause transferring      hold Shell liable for the massive damage
                                                       to the local government financial              that it has inflicted on the community. The
                                                       responsibility for any                         vital habitats and natural resources on the
                                                       environmental/health impacts caused by         island have sustained significant toxic
                                                       Shell’s 70 years of operation. Local           damage38 that affects more than 12.5% of
                                                       authorities now bear the financial             the population, including more than
Residents have named this refinery dumping area: the
asphalt sea (Norbert George Humane Care Foundation
                                                       responsibility for the premature deaths,       5,500 children39. Central to the campaign
Curaçao)                                               cancers, birth defects, bronchitis, chronic    is obtaining redress for Shell’s legacy of
                                                       obstructive pulmonary diseases, asthma,        environmental devastation that violates
concentrations of pollutants on Curaçao
                                                       skin diseases, respiratory disorders, and      the fundamental human rights of people
are approximately four times higher than
                                                       childhood illnesses suffered by residents36.   living on Curaçao.
maximum concentrations accepted
anywhere else in the world. This implies
                                                       Just as the case in Nigeria and the
that irreparable damage is being inflicted
                                                       Philippines, Shell has been accused of
to the health of human beings that inhale
                                                       exhibiting an undue influence over the
the chemical, organic and toxic pollutants
                                                       isolated Antillean/Curaçaon
emitted by Shell.”34 Epidemiologists from
                                                       governments. As a former Shell manager
the Pubic Health Services of Curaçao
                                                       exclaimed in an interview in 1980, “The
further noted that the scope of the public
                                                       Antillean government? We are the
                                                       government!”37 During its 70 years as the
                                                       major employer in Curaçao, Shell clearly
                                                       wielded its financial might as the supreme
                                                       rule of the island.




                                                                                                                       The Other Shell Report 2003 25
Behind the Shine


Sakhalin Island, Russia
Shell’ broken commitments
     s


“Shell’s policy to save money at     About Sakhalin Island and                      Endangered gray whales under
the expense of Russia’s              Sakhalin II                                    threat
environment and the health of
                                     On Sakhalin Island in the Far East of          The waters off Sakhalin Island are home
local people is causing a reaction
                                     Russia, Shell is proposing to build the        to 25 marine mammal species, 11 of
from Russian and international       world’s largest single integrated oil and      which are endangered, including the
non-governmental organisations.      gas facility that is known as Sakhalin II.     world’s most critically endangered gray
Shell must finally take full         This massive facility would include off-       whale species, the Western Pacific gray
responsibility for its Sakhalin II   shore oil and gas drilling platforms, an       whale. This whale has been identified by
                                     enormous liquefied natural gas                 the International Union for Conservation
project and conduct appropriate
                                     processing and export facility, an oil         of Nature and Natural Resources as
studies of its impacts to society    export terminal, and over 800 kms of           “critically endangered” with only 100
and the rich environment in          onshore pipelines. The off-shore waters of     whales estimated to remain, including just
Sakhalin. Shell has taken an         Sakhalin Island are some of the most           23 reproductive females40. The Scientific
                                     species-rich marine environments on the        Committee of the International Whaling
enormous risk with its Sakhalin II
                                     Pacific Rim with crab, herring, cod, and       Commission is concerned about Sakhalin
project. In its haste to save        salmon—including the unique masu               II and noted that “it is a matter of
money there is considerable          cherry salmon—as well as the                   absolute urgency. . . to reduce various
evidence that Shell is violating     endangered Sakhalin taimen, the most           types of anthropogenic disturbances to
Russian environmental laws. It is    ancient salmonid. The off-shore platforms      the lowest possible level” [emphasis
                                     will be adjacent to the Western Pacific        maintained]41.
essential to ensure species are
                                     gray whales’ feeding and migrating
not put at risk.” — Dmitry           habitat, and undersea pipelines will be
Lisitsyn, Chairman of Sakhalin       trenched directly through that habitat.
Environmental Watch




                                                                              Whales living in the shadow of oil drilling platforms in waters
                                                                              off shore of Sakhalin Island, Russia. (Gravilov/Greenpeace)




26 The Other Shell Report
Shellreport
Shellreport
Shellreport
Shellreport
Shellreport
Shellreport
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Shellreport

  • 1. Behind the shine The other Shell Report 2003
  • 2. Dedicated to the memory of our kasama, good friend, hard worker for the people’s cause, Dick Gabac, Pandacan resident who campaigned tirelessly to oust Shell’s depots from his community. Before, his untimely passing in early 2004, Dick had planned to attend the Shell AGM in London this year to tell Shell personally about the urgent need to relocate their dangerous fuel depot.
  • 3. Contents This report will highlight Shells poor performance as a leading corporate social responsibility advocate, its failure to address the concerns of Shell fenceline communities from last year’s AGM and the link between Shell’s exaggerated oil reserves fiasco and its exaggerated cliams about its social and environmental performance in order to highlight the need for urgent reform of UK company law and Shells attitude to fenceline communities. This report is based largely on evidence from people around the world who live in the shadows of Shell’s various operations. This report is written on behalf of Friends of the Earth (FOE), Coletivo Alternative Verde (CAVE), Community In-power Development Association (CIDA), Concerned Citizens of Norco, Environmental Rights Action of Nigeria (FOE Nigeria), Global Community Monitor (GCM), groundWork (FOE South Africa) & groundWork USA, Louisiana Bucket Brigade, Sakhalin Environmental Watch, South Durban Community Environmental Alliance (SDCEA), and United Front to Oust Oil Depots (UFO-OD). Report Coordinator: Denny Larson, Global Foreword by Tony Juniper 2 Community Monitor. The year in review 3 Contributors: Anne Rolfes, Louisiana Bucket Global recognition for people standing up to Shell 6 Brigade, Hilton Kelley, Community In-power Development Association, Karen Read, South Durban, South Africa: social development schemes to ignore Durban Community Environmental Alliance, refinery hazards 8 Melissa Coffin, Environmental Health Fund, Norbert George, Humane Care Foundation Port Arthur, Texas: environmental injustice by Shell refinery Curaçao, Denny Larson, Global Community plagues African-American neighbourhoods 11 Monitor, Vanessa Stasse, JED Collective Center, Manila, the Philippines: Cesar Augusto Guimarães Pereira & Elson Pandacan oil depots—a disaster waiting to happen 14 Maceió dos Santos, Coletivo Alternative Verde, Hope Tura, UFO-OD, Francesca Francia, Global Norco, Louisiana: health problems still not addressed by Shell 17 Community Monitor, Monique Harden & Nathalie Walker, Advocates for Environmental Human Nigeria: the strange case of Shell’s vanishing oil reserves 20 Rights (AEHR), Dmitry Lisityn, Sakhalin Sao Paulo, Brazil: Shell contamination at the Vila Carioca 22 Environmental Watch, Ikuko Matsumoto, Friends of the Earth (Japan), Peter Roderick, Doug Curaçao, Caribbean: Polluted paradise 24 Norden, Pacific Environment, Marc Pagani. Sakhalin Island, Russia: Shell’s broken commitments 26 Editors: Simon McRae, Friends of the Earth Examples of Shell’s documented spills, fires, (England, Wales & Northern Ireland), Monique and toxic releases since the 2003 Shell AGM 28 Harden & Nathalie Walker, AEHR. Smoke and mirrors: social development and assessments, Thanks to: Adam Bradbury, Rita Marcangelo, pay offs, and community advisory panels 29 Calliste Lelliott, Phil Michaels, Brian Shaad, Tricia Phelan, and Craig Bennett. Corporate lobbying under scrutiny—the case of Shell 30 Design and printing by Design Action Collective Why the voluntary approach just isn’t good enough 32 and Inkworks Press. Printed on 100% post-consumer recyled paper, Processed Chlorine Free. Conclusions 34 Want to know more? Additional Message from the Independent Auditors and assurance report 36 information on Shell can be found in Riding the Endnotes 37 Dragon: Royal Dutch/Shell and the Fossil Fire by Jack Doyle, published by the Environmental Health Fund, available at www.shellfacts.com. The Other Shell Report 2003 1
  • 4. Behind the Shine Foreword Dear Stakeholder This is the second alternative Shell Corporate Social Responsibility (CSR) report that Friends of the Earth has been privileged to produce with, and for, the many communities that live on Shell’s “fencelines”. For several years now, Shell has been overstating its social and environmental performance. Our report, Failing the Challenge—The Other Shell Report 2002, documented what it is like for the many communities living next to Shell’s refineries, depots, and pipelines in different parts of the world. We were able to show that, despite making a public commitment to sustainable development eight years ago, Shell is still putting more effort into green spin than green delivery, and that little has changed on the ground. Behind the Shine—The Other Shell Report 2003 provides an update on the main cases profiled in Failing the Challenge and chronicles Shell’s inaction and procrastination over the last 12 months. In Texas, Durban, Manila and the Niger Delta, communities have been offered endless dialogue, projects, and pilot projects instead of the concrete action needed to stop the harm the refineries, depots, gas flares, and pipelines are causing. Together with these cases, we profile three new case studies. We also challenge the failure of CSR and the use of voluntary codes of practice to address the significant social and environmental impacts of corporations. Since Shell’s Annual General Meeting in April 2003, shareholders and institutional investors have discovered what fenceline communities have known for a long time: that what Shell says in its reports and what happens in reality are often not one and the same. The company’s announcement in January 2004 that it had overstated its oil and gas reserves by 20% sent shockwaves through world energy markets and the corporate sector as a whole. But at least shareholders have rights established in law, through which they can hold Shell accountable when it fails to act in their interest. The same cannot be said, unfortunately, for the people who live next door to Shell. These stakeholders have little or no rights of redress, and Shell is working to destroy what few rights they have by lobbying against an important UN standard, Norms on the Responsibilities of Transnational Corporations and Other Business Enterprises with Regard to Human Rights. Existing laws governing companies are flawed because they focus on delivering short term profit rather than considering the wider social and environmental impacts of companies. The time has come for laws governing corporations to protect the environment and the people who are most directly affected by Shell’s poor performance: the fenceline communities. Friends of the Earth is campaigning as part of the Corporate Responsibility (CORE) Coalition to reform UK law so that companies are required to address their impacts on human rights and the environment, both here in the UK and wherever these companies operate overseas. Justice and accountability should be rights for the stakeholder—not just for the shareholder. Tony Juniper Executive Director, Friends of the Earth (England, Wales and Northern Ireland) 2 The Other Shell Report
  • 5. The year in review “Our commitment to contribute to sustainable development is not a cosmetic public relations exercise. We believe that sustainable development is good for business and business is good for sustainable development. Last year’s financial results were encouraging, in a very difficult business environment. However, the corporate scandals of the past year underlined that good financial performance must be accompanied by the highest standards of governance. Shell’s Business Principles assurance process ensures we meet and maintain those standards.” Sir Philip Watts (then) Chairman of Shell’s Committee of Managing Directors in his Foreword to the Meeting the Challenge—The 2002 Shell CSR Report. In the year since Sir Philip Watts’ Just as important, people living near the The reality, as known all too well by statement, shareholders have come to fencelines of Shell’s facilities have Shell’s many fenceline communities, is that realize the deep irony of his words. witnessed the emptiness of Sir Philip Shell has been overstating its social and Rather than demonstrating “good Watt’s statement pertaining to sustainable environmental performance for years. For financial performance . . . accompanied development and the commitment he many, the company has become by the highest standard of governance”, made to them during Shell’s Annual synonymous with the word “greenwash”, Shell has created an international General Meeting “AGM” in April 2003. i.e. giving the impression of acting in an corporate scandal by exaggerating its oil At the AGM, shareholders listened environmentally protective way while and gas reserves. Chief Executive Sir patiently while one fenceline community carrying on with unsustainable business Philip Watts has been compelled to representative after another seized the as usual. It was in an effort to expose this resign, and governmental entities in the opportunity to finally put their case gap between rhetoric and reality that United States and Europe have launched directly to Shell’s Board of Directors. Friends of the Earth and the Global Shell investigations of Shell’s business practices. Under the glare of the media and investor Fenceline Alliance last year published the spotlight, Sir Philip Watts made numerous first alternative Shell Corporate personal and corporate commitments to Responsibility (CR) report, Failing the ensure action would be taken. However, Challenge—The Other Shell Report 2002. Shell has failed to deliver any significant on-the-ground improvement in its operations. Shell neighbors, Desmond D’Sa, Hope Tura, and Oronto Douglas engage Sir Philip Watts at last year’s AGM meeting in London. (Denny Larson, Global Community Monitor) The Other Shell Report 2003 3
  • 6. Behind the Shine The year in review year in review continued... Who knows the real Shell best—its fenceline neighbours Shell has always been a big advocate of This report is a message from people it causes and live up to its stated “corporate social responsibility” or CSR around the world who are severely commitments to human rights and and voluntary codes of conduct, but there impacted by Shell’s operations. It presents environmental standards. Unfortunately, comes a time when this isn’t enough. case studies from a few of the many Shell fails to respond to community Friends of the Earth believes that countries, towns, and suburbs that have concerns unless and until its bad practices companies like Shell should be required been damaged by Shell’s environmental are brought to public attention. And even by law to consider a duty of care to the and social failures. People living near when Shell comes under public scrutiny, environmental and social impacts of its Shell refineries, pipelines, and such as in Nigeria, Durban, South Africa, operations. Fenceline communities want petrochemical facilities from places as far and Port Arthur, Texas, it often fails to act, Shell to stop polluting their environment apart as Texas in the USA and Nigeria in or does not act in good faith. and damaging their health. Africa want the world to know that this multinational corporation is jeopardising In response to Shell’s 2003 annual report This report provides an update on the their families’ health, destroying their to shareholders, and its multi-million main case studies profiled in Failing the quality of life, and threatening their lives. dollar public relations campaign to Challenge, and chronicles a pattern of In all of these cases, ordinary people portray itself as being socially procrastination, inaction, and continuing have had to put a great deal of personal responsible, this report brings to the light poor social and environmental time and energy into advocating that of day the truth about Shell’s harmful performance by Shell over the last 12 Shell take responsibility for the problems operations. The communities from around months. Little has changed. the world that are featured in this report share their inspiring and courageous stories about their daily struggle to defend their health and environment from Shell. Norco residents remember playing beneath these live oak trees as children, before they were moved off their land when Shell built their chemical plant in the 1950’s. The trees are now fenced within the Shell Chemical facility. (Louisiana Bucket Brigade) 4 The Other Shell Report
  • 7. Shell’ neighbours tell Shell: s ? To stop wasting its resources on “feel ? To comply with local legislation and ? To take full responsibility for past good” social projects that do nothing relocate oil depots away from Manila, environmental damage that continues to solve the serious health and where the densely populated area is to impact the health and environment environmental problems of its facility subjected to the depot’s constant toxic of people in places like Sao Paulo, operations that plague communities emissions, as well as the threat of the Brazil and Curaçao, Caribbean. around the world. depot being a terrorist target. ? To fully and accurately assess the ? To eliminate hazardous and life- ? To improve and enhance its significant impacts of massive projects, threatening facility accidents by identification and measurement of like the Sakhalin II oil and gas drilling, replacing antiquated and dilapidated facility pollution by employing state-of- processing, and export complex in pipelines and relocating them to non- the-art real-time environmental Russia, which could ultimately subject residential areas. monitoring, which thoroughly involves Sakhalin Island to irreversible community participation. environmental disasters and ? To significantly reduce pollution where devastating economic losses. Shell operates in communities of color, ? To cease any and all delays in just as Shell has done at its facilities in terminating the odious practice of gas Denmark and other locations that are flaring in Nigeria. predominantly populated by Caucasians. Global Delegation of Shell neighbors from Asia, Africa and North America in front of the Shell AGM meeting last year. (Nick Cobbing/Friends of the Earth). The Other Shell Report 2003 5
  • 8. Behind the Shine Global recognition for people The Goldman Environmental Prize, Margie Eugene Richard, Goldman Prize Winner 2004 considered the “Nobel Prize for the Environment,” is the world’s largest prize “If a person does not live where Margie was first motivated to take on program honouring grassroots people live who are impacted, Shell in 1973 when a Shell pipeline environmentalists from the six continental they really, I think, have exploded, killing an elderly woman and regions of Africa, Asia, Islands and something missing in teenage boy only a block from her house. Island Nations, Europe, North America, understanding the daily ills of In 1988 there was another major and South and Central America. Over not being able to enjoy where accident at the plant which killed seven the last several years, the Goldman you live, where you work and workers and resulted in over 150 million Environmental Prize has been awarded where you play.” tonnes of toxins being spewed into the in three separate instances to community air. In 1989 Margie formed the leaders for their inspiring work in Margie Richard, Goldman Prize Winner, 2004 Concerned Citizens of Norco to seek combating Shell’s destructive practices justice from Shell. and related injustices in their countries. In 2004 the Goldman Prize was Margie Richard grew up in the Margie has led the 13-year campaign of awarded to Margie Richard from Norco, community of Diamond and lived within Concerned Citizens of Norco for a fair Louisiana, USA; in 1998 Bobby Peek 25 feet of the Shell chemical plant in buy-out of their contaminated from Durban, South Africa won the Norco, Louisiana. Margie and her neighbourhood. Margie was awarded the prize; and in 1995 the late Ken Saro- neighbours believe that the high rates of Goldman Environmental Prize 2004 for Wiwa from Nigeria was posthumously cancer, birth defects, and serious ailments persuading Shell to relocate residents awarded the prize. These awards stand such as asthma were caused by pollution who had grown up living next door to the as a testament to both the profoundly from Shell’s operations. The Shell plant at chemical plant and to reduce its toxic negative global impacts that Shell has on Norco dumps more than two million emissions from their operations by 30%. communities around the world, and the pounds of toxic chemicals into the exceptional courage, commitment, and environment each year. personal sacrifice of the people living in these communities, who tirelessly fight for justice. Margie Richard on the banks of the Mississippi River, Louisiana, along a 136 kilometer stretch known as "Cancer Alley", because of the high concentration of industrial chemical facilities . (Marc Pagani, Louisiana Bucket Brigade) 6 The Other Shell Report
  • 9. standing up to Shell Previous winners of the Goldman Prize who stood up to Shell Ken Sarowiwa, Goldman Prize In May 1994, Ken was abducted from his Winner 1995 home and arrested with other MOSOP leaders for the alleged murder of four Ken Saro-Wiwa, a well-known Nigerian Ogoni leaders. In October 1995, despite award-winning author and activist, was the protests of people around the world, executed by the Nigerian government in including government officials from other 1995. Ken Saro-Wiwa was president of countries and human rights organizations the Movement for the Survival of the such as Amnesty International, Ken and Ogoni People (MOSOP), an organization eight co-defendants were convicted by a military tribunal and hanged. Many Bobby Peek addresses a rally of South Durban residents fighting to defend the environmental and concerned with pollution from Shell’s refinery. (South human rights of the Ogoni people. Ogoni believe that the only crime Durban Community Environmental Alliance) committed by Ken Saro-Wiwa was his Since the late 1950’s, Shell has been daring to stand up to Shell. Bobby Peek, Goldman Prize operating in Nigeria, extracting more Winner 1998 than US$30 billion of oil and contaminating the farmland and fisheries Sven ‘Bobby’ Peek grew up in South of the Ogoni. Many of the fish and Durban in South Africa next to one of the wildlife in the area have vanished. Ken largest oil refineries in Africa, the South Saro-Wiwa mobilized his people to African Petroleum Refinery (SAPREF). The demand compensation from Shell for oil refinery, which is jointly-owned by Shell spills on Ogoni farmland and in the and BP, operates in communities where wetlands, rivers, and streams of the Niger poor black, Indian, and mixed race Delta. In January 1993, Ken brought people live. Every family on the block together 300,000 Ogoni who took to the where Bobby lives has lost at least one streets in the largest demonstration member to cancer. against an oil company in history. Bobby was awarded the Goldman Environmental Prize in 1998 for his vision and leadership in uniting multi-ethnic communities, in post-apartheid South Africa, to advocate for reductions in Shell’s significant pollution levels. Ken Saro-Wiwa The Other Shell Report 2003 7
  • 10. Behind the Shine Durban, South Africa Social development schemes to ignore refinery hazards Durban is home to the massive Shell’s assurance to Durban at Double standards South African Petroleum Refinery the 2003 AGM (SAPREF) which is the largest Shell asserts that it uses the best Desmond D’Sa is a Durban resident and environmental standards at its facilities crude oil refinery in South Africa. worldwide. In fact, however, Shell is guilty Chairperson of the South Durban Jointly owned by Shell and BP, Community Environmental Alliance of using a double standard, one that the SAPREF refinery began (SDCEA), a coalition of community often provides cleaner facilities in areas operating in the 1960s and has organisations from diverse racial, ethnic, around the world with predominantly and religious backgrounds that advocates Caucasian populations as compared to the capacity to process more than for industrial pollution reduction and dirtier and more hazardous facilities 185,000 barrels of oil per day. located in places where people of color accident prevention. In 2003, Desmond The refinery complex is in an travelled to the Shell AGM in London and live. For example, on a daily basis, the area of south Durban populated eloquently spoke out against Shell’s SAPREF refinery dumps 19 tons of by poor black, Indian, and hazardous operations in Durban. During sulphur dioxide into the air that people in the AGM, Sir Philip Watts, then CEO of the neighbouring communities breathe1, mixed-race communities. the Shell Group, gave Desmond his which is more than six times the amount SAPREF’s aging infrastructure has personal assurance that action would be of sulphur dioxide released by Shell’s caused an appalling catalogue of taken to clean up the SAPREF facility. refinery in Denmark2. Sulphur dioxide is accidents in recent years that Such action has not occurred. One year a severe respiratory irritant which can after Watts’ assurance, the South Durban trigger asthma attacks, and a 2002 have had devastating communities continue to suffer from health study by the Durban Environmental consequences for local people Health Department and two universities repeated industrial accidents and and the environment. hazardous spills. (See section entitled confirms the significant incidence of Examples of Shell’s documented spills, chronic asthma among Durban residents, fires, and toxic releases since the 2003 especially children3. Further, unlike Shell Shell AGM). facilities in Europe, the SAPREF refinery does not employ an effective rust- detecting system, which has resulted in the leakage of 25 tons of tetra ethyl lead, a harmful neurotoxin, into the environment. Shell refinery flaring in South Durban, South Africa. (South Durban Community Environmental Alliance) 8 The Shell Report
  • 11. South Durban residents protest pollution problems in front of Shell refinery. (South Durban Community Environmental Alliance) Ignoring the problem attention from the serious health and Dialogue without action environmental impacts of its operations. SDCEA and groundWork (Friends of the SAPREF has been holding Community Earth South Africa), an environmental In those instances when SAPREF does Liaison Forum meetings for a number of justice organisation, have repeatedly urged attempt to address environmental issues, years. However, people in the community Shell to deal specifically with the such attempts are woefully inadequate, are tired of “talkshops” that have environmental issues of its refinery that fail to respond to community demands, achieved nothing. SAPREF managers say plague Durban residents. However, rather and ignore the root of the problem. For they that want to build trust and move than taking action to remedy the excessive example, although SAPREF brought Shell beyond an adversarial role with the pollution and frequent accidents at its experts from its offices in the Hague and community, but these managers have operations, SAPREF has gone to the London to assist in cleaning up around completely ignored the community’s expense of bringing international leaking pipes that have spilled over 1.3 repeated admonitions that trust cannot be consultants from Shell’s headquarters in million litres of petrol under the homes of bought with so-called “social projects”. London to spend their time and resources Durban residents, SAPREF and Shell on what they believe are social issues experts refuse residents’ demands for affecting fenceline communities4. This is relocation of the faulty pipelines away reflective of a strategy increasingly from their homes, and the implementation employed by Shell to offer “feel good” of appropriate environmental projects, such as academic scholarships and improvements in SAPREF’s refinery new playgrounds, in order to divert operations5. How meaningful are Shell’ voluntary environmental management standards? s In attempting to defend its indefensible operation of the SAPREF refinery, Shell points to its ISO 14001 certification as evidence that its environmental management of the SAPREF refinery is entirely appropriate. However, ISO 14001 is merely a body of voluntary environmental standards which pertain to on-site industrial activities. These standards do not require Shell to consider either the environmental sustainability of its operations, or the off-site impacts that these operations have on local communities. In short, the ISO 14001 certificate is meaningless to communities who bear the significant off-site health and environmental consequences of SAPREF’s toxic pollution and frequent industrial accidents. The Other Shell Report 2003 9
  • 12. Behind the Shine Durban Desmond D’Sa of SDCEA (right) reads a list of environmental justice demands to South African government officials. (South Durban Community Environmental Alliance) SAPREF’s leaks waste money What has SAPREF done for South Durban residents since the Shell and disrupt the AGM in April 2003? community The community is outraged that SAPREF’s ? Polluted the community with accidents ? Turned away community leadership routine response to its frequently leaking and leaks from Remediation Site Meetings pipelines consists of nothing more than pertaining to massive leakage of oil excavating some of the contaminated ? Exceeded air quality guidelines under their homes land in their neighbourhoods, and ? Offered little other than excuses when ? Locked out community leaders from a applying patches to corroded segments of the antiquated pipelines. SAPREF’s leaks the community complained about toxic meeting when members of the South and attendant excavations are a continual emissions and flaring African Portfolio on the Environment nuisance that severely disrupt the lives of ? Withheld information from community Committee visited SAPREF residents. Why isn’t there a program to groups by using old apartheid relocate and replace all the pipelines? legislation known as the National Why doesn’t Shell recognize that it is an Keypoint Act injustice to jeopardize the health and lives of residents with faulty pipelines that leak dangerous substances? Why does Shell continue to waste shareholders’ investments by failing to fully and finally stop the leakage of refinery materials into the ground of South Durban? 10 The Other Shell Report
  • 13. Port Arthur, Texas Environmental injustice by Shell refinery plagues African-American neighbourhoods The Motiva Refinery, a Shell joint Shell’s assurance to Port Arthur, venture in Port Arthur, Texas, is Texas at the 2003 AGM one of North America’s busiest and most productive oil Hilton Kelley, Founding Director of Community In-power Development refineries, currently processing Association (CIDA), a community more than 235,000 barrels of oil environmental justice organisation in Port per day. Shell profits financially Arthur, Texas, USA, travelled to the 2003 from the refinery at the expense Shell AGM in London. At the AGM, Global Delegation of Shell neighbors holds a press of the low-income community Hilton confronted Sir Philip Watts conference in Port Arthur, Texas, to highlight Shell’s poor regarding the health-damaging pollution environmental performance. (Global Community that lives in its shadow. Local from the Motiva Refinery. Speaking Monitor) residents call the area around immediately after the AGM, Hilton said “I West Port Arthur “Gasoline am hopeful that something will be done. Community mobilizes in Alley” because of the high levels Sir Philip looked me in the eye and defence of their health promised. Things have to change. And if of toxic pollution. they do not, I will be here next year and In December 2003, CIDA opened the in coming years.” Center for Environmental Education and Health. The Center provides information After returning to Texas, Hilton found that on health and toxic exposure, offers youth Shell hadn’t changed. (See section activities, and in the future will make entitled Examples of Shell’s documented computers, faxes, and printers available to spills, fires, and toxic releases since the the public. CIDA has organized 2003 Shell AGM). A few months later, community health surveys conducted by Hilton and his community decided that the University of Texas at Galveston they had no option left but to bring legal Medical Branch, which document that proceedings against Shell. 80% of the surveyed residents in neighbourhoods near the refinery have heart conditions and respiratory problems, compared to 30% of people in non-refinery areas. A young Port Arthur, Texas, child with acute asthma during breathing treatments. (Hilton Kelley, Community In- power Development Association). The Other Shell Report 2003 11
  • 14. Behind the Shine Port Arthur Residents hold Shell liable for health-damaging refinery For many, Texas and oil go together, but for the residents of the West-Side neighbourhoods of Port Arthur, such a mixture is a hazard to their health. As in many of the communities where Shell operates, community members in West- Side believe that their concerns about Shell’s pollution have been ignored. The West-Side of Port Arthur is an African-American community that is literally located “on the other side of the tracks”. People living in the public housing developments and single-family homes on the West-Side suffer from high levels of asthma and cancers. They bear the brunt of Shell’s pollution most directly. Residents believe that Shell has exploited them; if Hilton Kelley of Port Arthur explains the impact on Shell’s neighbors of toxic releases on April 14, 2003, when the refinery lost power and sent all their product to the flare—see photo on page 13. (Denny Larson, Global Community they were white and affluent, they reason, Monitor) Shell’s response would be different. Hilton Kelley’ Story s informing me about the new way In the summer of 2003, representatives of they would be dealing with our CIDA met with Tom Purvis, the manager “Last year I went to the Annual community but this did not of the Shell facility. CIDA offered him and General Meeting in London, happen. Nothing has changed executives from Shell’s corporate office in England, and I met with Sir Philip [since last year’s AGM]. Pollution- Houston, Texas the opportunity to Watts, Chairman of the Shell wise, emissions are still high and negotiate steps for addressing the serious Corporation. Upon meeting him the plant manager is still environmental and health problems in the and telling him about the ignoring our concerns from last community. When the managers refused pollution problems from the year. Apparently Sir Philip Watts to enter negotiations, the residents felt Shell facility that plague our never talked with the plant compelled to file a lawsuit against Shell. community, he assured me that manager at the Shell Facility in he would do everything in his Port Arthur, Texas, so we had no Ignoring the problem power to rectify the situation. I choice but to file a lawsuit left that meeting thinking that his against the Shell facility. Shell refuses to address the significant word would hold true. health concerns of Port Arthur’s West-Side Now we will let the courts decide residents, all of which are related to “Upon arriving back to the US, I who is dumping what.” refinery pollution. Instead, Shell has thought that I would receive a funded a health clinic, which is located call from the Shell facility on the other side of town, and thus inaccessible to most of the residents in the West-Side neighbourhoods. 12 The Other Shell Report
  • 15. Bad air day in Port Arthur, April 14, 2003 (Hilton Kelley, Community In-power Development Association) Legal action against Shell The lawsuit is being brought pursuant to pleadings charge that local industries the common laws of Texas and the have “violated these basic human rights Over 1,200 Port Arthur pollution victims Wrongful Death Act and the Survival which we must honour as a society if we are alleging air, soil, and other Statute. According to the citizens’ are all to live in peace and well-being.” contamination due to the release of attorneys, “The evidence we have “noxious fumes, vapours, odours and obtained shows a habitual pattern of Because management refused to even talk hazardous substances.” The number of emissions and discharges that endanger with affected neighbours, Shell is now citizens participating in the lawsuit is the health of the public. These are clearly being sued in Port Arthur. Is this a good expected to grow dramatically. The not ‘unavoidable accidents’.” way to manage shareholders’ lawsuit seeks medical monitoring and investments? reimbursement of medical expense, as Don Maierson, one of the attorneys for well as compensation for loss of quality of the fenceline neighbours in Port Arthur life. The specific legal claims include said, “The industries have destroyed the trespass, nuisance, and negligence, as quality of life of their neighbours. It is well as fraud and misrepresentation of the clearly illegal to deny citizens the right to harm caused by the toxic releases6. breathe clean air and have full use and enjoyment of their property.” The legal The Other Shell Report 2003 13
  • 16. Behind the Shine Pandacan oil depots A disaster waiting to happen Pandacan is a residential Philippines’ activist exposes Circumventing the law: neighbourhood of the city of truth about Shell’s oil depot at ignoring health and safety risks Manila in the Philippines where 2003 Shell AGM The oil depots are located in a densely- Shell owns a massive oil and gas Hope Esquillo Tura, a member of the populated district located in the heart of depot. Shell refuses to relocate its Manila. Pandacan has a population of United Front to Oust the Oil Depots (UFO- depot, despite legislation OD), travelled to the 2003 Shell AGM in about 84,000 people who come from requiring them to do so. Over the London where she presented community diverse economic backgrounds, the past year, Pandacan has been concerns that the continued presence of majority of whom are urban poor. More Shell’s oil depot was circumventing a city than 15,000 students are enrolled in the site of an ongoing battle ordinance that requires its removal. She elementary and high schools situated between residents and Shell (and explained that Shell had used its near these facilities. The largest university two other oil companies, Caltex significant influence to secure a special in Asia, the University of the Philippines, and Petron) regarding the permit to operate, rather than respect and which has a student population of about comply with the local ordinance. At the 25,000, is located directly across from companies’ refusal to remove the AGM, Sir Philip Watts announced that the depots on the banks of the Pasig oil and gas depots located on 33- River. Daycare centers, churches, and Shell would protect the local community hectares of land. by creating a “buffer zone” between the small businesses are located in the area oil depots and nearby residents. However, as well. The Malacanang Presidential Hope exposed the misleading nature of Palace is just two kilometers away from this announcement, pointing out that the the depots. so-called “buffer zone” was only going to be a few meters wide. Residential neighborhoods in Metro Manila, the Philippines, in an area known as Pandacan, co-exist adjacent to fuel storage depots operated by Shell and other oil companies. (Francesca Francia, Global Community Monitor) 14 The Other Shell Report
  • 17. Local residents and governmental officials in court13. An alliance of university advocate for the removal of the oil depots students, professors, and employees because the continuous presence of the joined UFO-OD in filing a complaint with depots in Pandacan is a disaster waiting the Office of the Ombudsman against the to happen. They warn that an accident or Mayor for issuing the permit to Shell, terrorist attack could result in the biggest claiming that the Mayor violated his duty disaster in the history of petrochemical to enforce the ordinance. The alliance facilities, affecting the 10.9 million also requested that the Ombudsman residents of metro Manila7. investigate “three Pandacan [officials] for seeking ‘benefits’ from the oil firms in On November 28, 2001, the city of return for their support of the depots”.14 Manila passed ordinance number 8027 requiring Shell, Caltex, and Petron to Exponentially exacerbating Shell’s brash relocate their oil depots outside of Manila circumvention of local law requiring Shell city limits by the end of April 20038. to move its operations out of Pandacan is However, in June 2002, the Mayor of the fundamental fact that Shell’s lease from Manila, Lito Atienza, signed a the University of the Philippines for use of memorandum of understanding (MOU) the property expired on May 3, 2000. The with the three companies allowing them University was so outraged by Shell’s to “stay” if certain conditions were met, failure to honor the terms of its lease including the construction of the woefully agreement that it urged the Supreme Court inadequate “buffer zone”9. The legal to direct the mayor to enforce “the city adequacy of this MOU was obviously not ordinance banning oil companies from apparent to the companies, who maintaining oil depots in Pandacan15”. thereafter each filed separate petitions Warning the court that the presence of with the Manila Regional Trial Court Shell’s depot in Pandacan poses a “major seeking injunctions to suspend the threat to national security, considering the Children of Pandacan living in the shadow of Shell’s ordinance from taking effect10. On April present escalation of terrorist activities”16, huge fuel depot. (Francesca Francia, Global Community 30, 2003, the trial court denied Shell’s the University expressed concerns about its Monitor) petition for an injunction, but granted the liability for “death and destruction” from petitions by Caltex and Petron11. The Shell’s continued presence17. Mayor then issued “special permits” to Caltex and Petron to continue operations during the pending litigation12. And, in a highly controversial decision, the Mayor also issued a similar permit to Shell, notwithstanding Shell’s failure to prevail The Other Shell Report 2003 15
  • 18. Behind the Shine Pandacan Ignoring the problem Buffer zone: false sense of The United Firefighters of the Philippines security and international experts on disaster Instead of complying with the existing management estimate that an accident or law, Shell uses its seemingly limitless After entering into a scandalous explosion in the Pandacan oil depots resources to fund a massive public arrangement with the Mayor of Manila, could result in devastation within a two- relations campaign. That campaign Shell and the other oil companies scaled kilometer radius19. Local residents promulgates misleading claims by the down their operations and constructed a continue to complain about the foul odour company, and also employs Shell’s so-called green buffer zone. Although this from emissions released by the depots, increasingly routine tactic of enticing area measures only 5 to 7 meters in and continue to suffer from respiratory residents with “feel good” offers, such as width, Shell claims that it provides a safe diseases, skin diseases, and other scholarship programs and supposed distance between fenceline communities ailments associated with toxic pollution. employment opportunities18, which, of and the oil depots. Commerical course, do nothing to address residents’ advertisements paid for by Shell and the In short, Shell’s scaling down of complaints of environmental and health two other oil companies falsely describe operations, creating a so-called buffer problems, as well as security concerns. the buffer zone as a “park” or zone, and offering air monitors do not Rather than acting as a socially “promenade area”. Continuing the farce, adequately address the serious health responsible corporation, Shell perverts the Shell painted its depot with pictures of and environmental risks to the entire principle of social responsibility into bushes and trees. population of Pandacan and metropolitan something more akin to “pay-offs” in an Manila. The continued presence of the oil attempt to pacify serious local community depots in Pandacan is a disaster waiting concerns. to happen. The health, safety, and welfare of residents is of paramount importance, and must take precedence over the business interests and profits of Street scene in Pandacan community is dominated by looming fuel storage tanks. (Francesca Francia, Shell and the other oil companies. Global Community Monitor) 16 The Other Shell Report
  • 19. Norco, Louisiana health problems still not addressed by Shell Norco, on the banks of the Mississippi River in Louisiana, is home to a large Shell oil refinery (now a joint venture called Motiva) and a Shell chemical facility. Norco is located in “Cancer Alley”, a 136 km span of the Mississippi River where over 130 refineries and petrochemical facilities operate in communities that complain of high rates of cancer. The Norco neighbourhood of Diamond, where generations of close-knit African American families have Shell Norco refinery flares again. (Louisiana Bucket Brigade) lived since the1700’s, is locked between the two Shell facilities. Margie Richard and Iris Carter are Norco firms, progressive members of the US In 2002, Diamond residents, residents who have been fighting for years Congress, and scientific experts. With organized as Concerned Citizens to get Shell to relocate residents and deal significant public scrutiny, the community of Norco, compelled Shell to offer with the health problems in their organisation compelled Shell to enter into them relocation and reduce the community that are associated with the negotiations for a fair and just relocation. toxic pollution released by the Shell In 2002, Shell finally agreed to buy out pollution from its facilities. This facilities. Margie and Iris travelled to the polluted neighbourhood at a fair price unprecedented victory was a Shell’s headquarters in both London and that allowed residents to move. Shell bittersweet one for residents, in the Netherlands to demand action. claims that the rationale for its relocation who left their homeland in order Margie, who organized Concerned decision was simply to create a “green” Citizens of Norco, also spoke out about buffer zone by offering to move residents to find a healthy place to live. the community’s environmental justice on the first two streets abutting the facility. struggle to overcome Shell’s resistance at Shell also claims that it was only the 2003 AGM. interested in maintaining the “historic unity” among residents by offering Leaving home relocation to the remainder of the community. To date, Shell has never Concerned Citizens of Norco developed a acknowledged any of the health impacts residential relocation plan and worked of its operations, although residents made tirelessly to bring Shell’s harmful practices it abundantly clear that the issue of health to international attention. The was their motivating factor in demanding organisation garnered the support of a relocation. diverse international coalition of environmental, health, and human rights “We realized that under no circumstances advocates, socially responsible investment would it ever be fair for people to live next to a toxic industrial facility. For us, relocation was the only option.” Margie Richard, Goldman Prize Winner 2004. The Other Shell Report 2003 17
  • 20. Behind the Shine Norco The legacy of health problems Since the relocation in 2002, Shell has Concerned Citizens of Norco were begun several community initiatives in certain that, notwithstanding Shell’s Now out of harm’s way, many Norco Norco. Among these initiatives are a representations to the contrary, they were residents are reflecting on the trauma they health survey and an air monitoring being exposed to significant pollution suffered living next to Shell. They recall program. Unfortunately, both the health from Shell’s facilities, and so set about to their neighbours who were killed by survey and the monitoring program are document that fact. With the assistance of Shell’s accidents, the cluster of rare reflective of Shell’s pattern of designing Global Community Monitor and the diseases, and the respiratory problems self-serving programs that fail to Louisiana Bucket Brigade, organisations suffered by so many in the community. meaningfully address the vitally important that train local residents to collect samples Numerous residents continue to suffer environmental and health problems of air pollution in their neighbourhood what they believe are the effects of associated with its massive pollution which are then analyzed by an chemical exposure, and are burdened by impacts on the community. Further, the accredited laboratory, Norco residents the associated crippling health care costs. supposed “health survey”, conducted by were finally able to make their case. In the Tulane University School of Public the air samples they collected, Shell’s As Iris noted, “We’re still dealing with Health, merely focused on residents’ toxic chemicals were detected at levels that, we’re still dealing with health issues. perceptions about the environment, not exceeding health based standards I went to England, to Shell’s headquarters, on residents’ actual health conditions, established by the State of Louisiana. and was promised that Shell was going to exposure to toxic chemicals, or medical work on it. We had a meeting… and we needs. still haven’t resolved anything.” Air samples taken by Norco community members with their buckets have proven ongoing exposure to toxic chemicals. (Marc Pagani, Louisiana Bucket Brigade) 18 The Other Shell Report
  • 21. Problems with Shell’s air PROBLEM SOLUTION monitoring program Takes an air sample once every Shell should install real-time Following the relocation of Diamond six days monitors that detect and record residents, Shell initiated an air monitoring emissions occurring 24 hours a program in Norco pursuant to the terms ■ People do not breathe once every six day. of a settlement agreement it had reached days. Chemical exposure in Norco is with the Louisiana Department of ongoing, 24 hours a day. Environmental Quality pertaining to various air and water quality violations at ■ The monitoring system offers no its facilities in Norco and another facility information whatsoever on air emissions approximately 30 miles from Norco 21. during each 5-day interval between However, this air monitoring program is sampling dates, and the majority of woefully inadequate — the monitors do emissions could be released during such not even detect sulphur compounds, intervals. which are lung-damaging pollutants routinely released in massive quantities by Does not detect sulphur Shell facilities in Norco. Shell should install a monitor compounds that detects, speciates, and ■ Sulphur compounds are a primary measures the various sulphur emission of oil refineries. compounds released by its facilities. ■ Sulphur has a highly offensive rotten egg odor and is scientifically known to harm the respiratory system. One of the homes of Norco residents Uses inferior technology Shell should employ effective, adjacent Shell Chemical plant being torn down during relocation reliable monitors that provide ■ Shell employs Suma canisters to collect program. Relocation and the instantaneous data on emissions. destruction of their historic air samples. Such monitors are readily community was the only option for Shell’s neighbors in Norco,La. ■ Although Suma canisters are used at available at reasonable cost. (Louisiana Bucket Brigade) many industrial facilities, they are far inferior to many other state-of-the-art air monitoring devices. The Other Shell Report 2003 19
  • 22. Behind the Shine Nigeria The strange case of Shell’ vanishing oil-reserves s In the last year, shareholders Exaggerated oil reserves scrapped in 2000 by Nigerian President have come to learn what oil- Obasanjo. A Shell spokesman told The producing communities in Nigeria In January 2004, Shell shocked its Independent newspaper in February shareholders by announcing that it had 2004, “I do not know whether it was a have known for decades: Shell overstated its oil and gas reserves by matter of public record that these can’t be trusted to regulate itself. 20%. Shareholders were then left incentive payments were being made in wondering how Shell could lose almost 4 return for booking reserves.”23 billion barrels of oil and gas22. Initially, Shell stated that it revised its Nigerian It was unclear at the time this report went reserves over concerns about the cost of to print, if the March 2003 decision of infrastructure investments needed to deal Shell’s new Board of Directors to drop its with the natural gas found in its oil fields, claim that Shell made the Nigerian but it appears that there well may have bookings of its reserves “in good faith” is been other influences at work. related to the tax breaks Shell received. The US Securities and Exchange Damage from oil spill and fire in a wetlands During the 1990s, Shell and other Commission and US Department of area in first reported to Shell on December companies received incentives under Justice who are currently investigating 3rd 2003 by local villagers of Rukpokwu. (Copyright Stakeholder Democracy Network Nigeria’s bonus scheme in the form of tax Shells misquoting of oil reserves should 2004) credits for every barrel of oil booked. The determine if any influence has occurred. scheme ran for nine years, but was finally 20 The Other Shell Report
  • 23. Polluted land—oil spills, fires, What happened to the money and gas flaring for development? Flaring natural gas from oil fields is one Shell has benefited from the billions of of the visible impacts the oil industry has dollars of oil that have been pumped out on daily life in Nigeria. Flares tower over of the ground in Nigeria while basic farms, schools, and communities, spewing economic development—hospitals, flames and acrid plumes of charred schools, running water—are seriously smoke, day and night, seven days a under funded. Shell claims that 75% of week. The Nigerian government wants the development projects it supports are flaring to stop, and has passed successful, but Shell only allows external environmental laws that should end the reviewers to examine projects that are no practice beginning in 2010. Shell more than one year old. committed to ending its flaring earlier, in Rukpokwu, Nigeria, January 7th 2004, fire erupts in a high-pressure, 28-inch pipeline operated by SPDC, 200824, but unfortunately Shell is now Shell's Nigeria affiliate, (copyright Stakeholder A recent Christian Aid news article backsliding on this commitment by Democracy Network 2004) revealed that a critical internal Shell claiming that it will be expensive. report about community relations was shredded. “Even the computer hard discs a problem since 1963, ruptured, causing Speaking in February 2004, Chris were wiped”, according to one Shell an oil spill and fires. It took Shell more Finlayson, chairman of SPDC [Shell insider. Oil-producing communities in than six weeks to put out the fires and Nigeria] told the Financial Times Nigeria want to know how Shell can carry out basic repairs. Rukpokwu is less newspaper, “To put in an integrated gas spend US$69 million a year of than an hour’s drive from Shell’s and oil development is more expensive shareholders’ money on social headquarters. than a simple oil development […] with a development projects in the Niger Delta, limit on the funding going into the with no visible benefits for the majority of Speaking about the oil spill and fires, industry, clearly that does constrain how people who own the land which contains Paramount Ruler, Chief Clifford E. much you can do.” the oil and gas26. Enyinda, and Chairman of the Mgbuchi Community, Azunda Aaron, have said, Local people have suffered from decades “If Shell wants to put US$69 million into of pollution as a result of oil spills and “Our only source of drinking water, community development, why doesn’t it fires from Shell’s rusting network of pipes. fishing stream, and farm-lands covering set up a foundation which has no direct In early December 2003, a high pressure over 300 hectares of land with aquatic links to the company and let development oil pipeline in Rukpokwu, which has been lives, fishing nets and traps, farm crops, workers who know what they’re doing animals, and economic trees worth manage the projects?” asks Oronto several billions of naira (equivalent to Douglas of Environmental Rights Action millions of US dollars) are completely (Friends of the Earth Nigeria). destroyed by the spillage and was made worse by the three separate fires that broke out of the spill site”25. The Other Shell Report 2003 21
  • 24. Behind the Shine Sao Paulo, Brazil Shell contamination at the Vila Carioca For decades the residents of Vila Shell, along with ExxonMobil, arrived in Carioca in Sao Paulo, Brazil, Brazil in 1912 as Anglo Mexican have been using drinking water Petroleum, Inc. The company established a facility in the neighbourhood of Agua contaminated by the nearby joint Funda, next to the Santos-Jundiai railroad Shell ExxonMobil facility. In 1993 line on which it transported gasoline, local unions joined Coletivo kerosene, diesel, cooking oil, insecticides, Alternativa Verde or the Green and pesticides to the Port of Santos/São Panel in the Chamber of the Representatives Brasilia— Paulo. Commission of Environment—Public Hearing about Alternative Collective (CAVE) and environmental contamination in Villa Carioca, including Greenpeace, and filed a Shell and ExxonMobil continued to representatives from Shell Brazil, ExxonMobil Brazil, complaint in the courts, citing Petrobras and Coletivo Alernativa Verde - 04/09/2003 operate in Agua Funda until 1942, when (Cláudio Guimarães, Coletivo Alernativa Verde) contamination of Vila Carioca the Santos-Jundiai oil pipeline was with hydrocarbons, heavy inaugurated. After this, Shell built a new storage tank depot and shipping terminal Toxic drinking water metals, and organochlorides. in Vila Carioca and ExxonMobil built a Since then, despite investigations facility in Mooca. In 2001, ExxonMobil For decades, residents have been using by local health and closed its Mooca facility and became a the drinking water wells on their partner with Shell at Vila Carioca, buying properties, which have been environmental authorities, 21.66% of the land and 45% of Shell’s contaminated by industrial waste. The progress, if any, has been slow. thousands of families of Vila Carioca processing capacity. Despite evidence which indicates have used that water not only for breaches of environmental law, drinking, but for their gardens and for Shell has yet to be prosecuted. growing fruit trees as well. 22 The Other Shell Report
  • 25. Vila Carioca has over 40,000 residents, Above the law? mostly working-class, who are at the mercy of carcinogenic, mutagenic, and For years, Shell and ExxonMobil were teratogenic contamination from Shell’s able to act with impunity because they practices. had a virtual monopoly on the distribution and importation of petroleum Shell denies responsibility for any derivatives, pesticides, and herbicides. contamination. Numerous residents have However, in 1993 SIPETROL, in testified to serious health problems, collaboration with CAVE and among them tumours, cancers, infertility, Greenpeace, filed a joint complaint in leukaemia, respiratory problems, and Shell neighbours hold a protest in Vila Carioca (Coletivo court, citing contamination of Vila Alternative VerdE) depression, which they believe are Carioca with hydrocarbons, heavy caused by Shell’s operations27. metals, and organochlorides. Heavy the shut-down, shortly thereafter Brazil’s metals were identified, including lead, environmental agency fined the company The Sindicato dos Trabalhadores no mercury, and arsenic, as were traces of for its “grave fault” in polluting the Vila Comércio de Minérios e Derivados de chromium, barium, strontium and cesium. Carioca site30. Shell currently faces Petróleo de São Paulo (SIPETROL), or the mounting potential liabilities, as a Union of Workers in Mining, Petroleum Since the filing of the complaint, both growing number of lawsuits and and Related Industries of the state of São Shell and ExxonMobil have been the complaints continue to be filed by Paulo, is a member of a working group subject of investigations by the São Paulo residents and local governments31. that is preparing a report on the health State Department of Health and by the hazards faced by workers and State Environmental Protection Agency. In The poisoning of an entire community is neighbouring residents of the facility, as 2002, the investigations revealed that continuing with the complicity of some well as on the environmental Shell’s large fuel-holding tanks located in regulatory agencies. Although CAVE and contamination of the soil and the water. Vila Carioca had been operating without SIPETROL are pressuring the Ministry of a valid permit28. Governmental officials the Environment to fine Shell under the determined that the permit had expired in Environmental Crimes Law, thus far, 1985, and ordered an immediate shut- despite clear evidence of violations, the down of the facility29. Although Shell was Ministry has not been willing to enforce able to obtain a court order overturning the law. The struggle continues, with the aim of forcing federal authorities to investigate the potential commission of environmental crimes by Shell and ExxonMobil. Authors of this chapter are Cesar Augusto Guimarães Pereira, Executive Director of SIPETROL-SP and Director of the Coletivo Alternativa Verde (CAVE), and Elson Maceió dos Santos, CAVE Co-ordinator. The Other Shell Report 2003 23
  • 26. Behind the Shine Curaçao, Caribbean Polluted paradise The small island of Curaçao has so-called enclaved economy. The Poisoning the community a population of approximately ecological balance and 130,000 inhabitants and only development of the island In 1982, a Venezuelan lab reported that the concentrations of sulphur compound 444 km2 of land. The island has gradually became contaminated emissions from the Shell refinery were over 20 km of coral reefs by toxic pollutants. In particular, more than twice the levels established by contained inside the Underwater the Shell refinery caused major the US EPA and could be responsible for Marine Park, sandy beaches in environmental damage to the respiratory diseases suffered by people living on the island33. the south, and remnants of old Caracus Bay, the Spanish mahogany forests inside Waterlake, Bullen Bay, The following year, the Central Christoffel National Park in the Schottegat Bay, Sint Anna Bay, Environmental Management Service of north32. In 1914 Shell constructed Valentijn Bay, and Brusca Bay. Rijnmond (DCMR, Rotterdam), visited the the largest oil refinery in the Ultimately, Shell sold the refinery site and conducted interviews. This agency concluded that “The continuous western hemisphere on Curaçao. to the Curaçao government for emission of extremely high concentrations Shell was able to dominate the US$1 and left behind a toxic of sulphur dioxide and particulate matter, micro-scale island community, legacy that continues to plague on relatively low stacks, is a huge which found itself trapped in a what was once an island problem. Measurements of the concentrations of pollutants in the air paradise. downwind of the Shell refinery indicate that the pollution is influencing and damaging the health of the people living downwind of the refinery. The Shell sold this aging refinery to the government of Curaçao for US $1 in 1985, but the toxic legacy lives on today. (January 23, 2004, Norbert Gerorge Humane Care Foundation Curaçao) 24 The Other Shell Report
  • 27. health crisis is evidenced by the high Curaçaons hold Shell liable for number of poor townships exposed to massive environmental damage excessive emissions35. In 2003, the people of Curaçao In 1985, Shell sold the aging refinery to organised a campaign called the Humane the island for US$1 on terms that Care Foundation Curaçao, in order to included an indemnity clause transferring hold Shell liable for the massive damage to the local government financial that it has inflicted on the community. The responsibility for any vital habitats and natural resources on the environmental/health impacts caused by island have sustained significant toxic Shell’s 70 years of operation. Local damage38 that affects more than 12.5% of authorities now bear the financial the population, including more than Residents have named this refinery dumping area: the asphalt sea (Norbert George Humane Care Foundation responsibility for the premature deaths, 5,500 children39. Central to the campaign Curaçao) cancers, birth defects, bronchitis, chronic is obtaining redress for Shell’s legacy of obstructive pulmonary diseases, asthma, environmental devastation that violates concentrations of pollutants on Curaçao skin diseases, respiratory disorders, and the fundamental human rights of people are approximately four times higher than childhood illnesses suffered by residents36. living on Curaçao. maximum concentrations accepted anywhere else in the world. This implies Just as the case in Nigeria and the that irreparable damage is being inflicted Philippines, Shell has been accused of to the health of human beings that inhale exhibiting an undue influence over the the chemical, organic and toxic pollutants isolated Antillean/Curaçaon emitted by Shell.”34 Epidemiologists from governments. As a former Shell manager the Pubic Health Services of Curaçao exclaimed in an interview in 1980, “The further noted that the scope of the public Antillean government? We are the government!”37 During its 70 years as the major employer in Curaçao, Shell clearly wielded its financial might as the supreme rule of the island. The Other Shell Report 2003 25
  • 28. Behind the Shine Sakhalin Island, Russia Shell’ broken commitments s “Shell’s policy to save money at About Sakhalin Island and Endangered gray whales under the expense of Russia’s Sakhalin II threat environment and the health of On Sakhalin Island in the Far East of The waters off Sakhalin Island are home local people is causing a reaction Russia, Shell is proposing to build the to 25 marine mammal species, 11 of from Russian and international world’s largest single integrated oil and which are endangered, including the non-governmental organisations. gas facility that is known as Sakhalin II. world’s most critically endangered gray Shell must finally take full This massive facility would include off- whale species, the Western Pacific gray responsibility for its Sakhalin II shore oil and gas drilling platforms, an whale. This whale has been identified by enormous liquefied natural gas the International Union for Conservation project and conduct appropriate processing and export facility, an oil of Nature and Natural Resources as studies of its impacts to society export terminal, and over 800 kms of “critically endangered” with only 100 and the rich environment in onshore pipelines. The off-shore waters of whales estimated to remain, including just Sakhalin. Shell has taken an Sakhalin Island are some of the most 23 reproductive females40. The Scientific species-rich marine environments on the Committee of the International Whaling enormous risk with its Sakhalin II Pacific Rim with crab, herring, cod, and Commission is concerned about Sakhalin project. In its haste to save salmon—including the unique masu II and noted that “it is a matter of money there is considerable cherry salmon—as well as the absolute urgency. . . to reduce various evidence that Shell is violating endangered Sakhalin taimen, the most types of anthropogenic disturbances to Russian environmental laws. It is ancient salmonid. The off-shore platforms the lowest possible level” [emphasis will be adjacent to the Western Pacific maintained]41. essential to ensure species are gray whales’ feeding and migrating not put at risk.” — Dmitry habitat, and undersea pipelines will be Lisitsyn, Chairman of Sakhalin trenched directly through that habitat. Environmental Watch Whales living in the shadow of oil drilling platforms in waters off shore of Sakhalin Island, Russia. (Gravilov/Greenpeace) 26 The Other Shell Report