The ‘best practice’ roadmap for user adoption in non-governmental organizations need not apply when SharePoint is being deployed within the government. First, you can’t give anything away free, second there is a stronger aversion to change, and third, well it’s Washington you know how things work! In this session we will discuss the working structure of government personnel, the top 5 out of the box (OOTB) solutions to engage users, and a proven methodology for implementing SharePoint.
2. The ‘best practice’ roadmap for user adoption in non-governmental organizations need not apply when SharePoint is being deployed within the government. First, you can’t give anything away free, second there is a stronger aversion to change, and third, well it’s Washington you know how things work! In this session we will discuss the working structure of government personnel, the top 5 out of the box (OOTB) solutions to engage users, and a proven methodology for implementing SharePoint.
3. Who Am I? Adam Levithan, MBA Senior Consultant & Trainer LCG Systems, Inc. Project Management and Collaboration Practice adam.levithan@lcgsystems.com Blog – www.levithan.com LinkedIn – adam@atruewind.com
4. QUESTIONS Agenda Context of Governmental Collaboration Top 5 Out of the Box Solutions 5. ? 4. ? 3. ? 2. ? 1. ? Collaboration Methodology
5. Out of the Box (OOTB) = Microsoft Office SharePoint Server (MOSS)/SharePoint 2007 Definition: SharePoint
6. Definition: Collaboration Collaboration is a recursive process where two or more people or organizations work together toward an intersection of common goals… that is creative in nature - by sharing knowledge, learning and building consensus. - Wikipedia With Technology – A single destination for creating, storing and sharing information and documents. Users will be able to review documents, discuss ideas, coordinate schedules and build valuable content.
7. Standard Adoption “Business Needs Driven” Sponsored strategy from leadership Well Communicated Strategy, Benefits, and Technology Offering Consistency, Standards, Branding, Usage Policies Available Training and Support
8. Government Adoption Technology Accessibility (Section 508) Security System Variations Who owns SharePoint in my environment?
9. Government Adoption Culture Is collaboration required to do my work? Generations of workers Control of institutional knowledge Adoption
10. Government Adoption Policy Sensitive and Personally Identifiable Information (SI/PII) Compliance Access Management Certification & Accreditation Data classification
18. 3. Project Management Lite Issue Distributed information throughout e-mail and network drives Understanding project health Solution Common meta data across types of information Single point to access all information
20. 2. Process Automation Issue Identifying the Approved Version Paper Processing Bottlenecks Accountability Green computing Compliance Solution One click built-in automation Paperless
22. 1. Standardize Templates Issue Lack of common framework Manageability of information Solution One-click template creation Rapid deployment of reusable structure
Collaboration – not understanding business proccessesEarly adoption for the wrong reasonsLack of understanding of the technology/lack of time to focus on process
Senior Level LeadershipSummaries, strategy, high-level objectives and goals, Security, Business Value, Address RiskDirector/LeadershipReporting, objectives, metrics, tasks and goals,Management by ExceptionManager/ChiefReporting, gathering metrics, ‘path to result’, project logistics, Roll-Up,, CommunicationStaffProject tasks, timelines, Productivity, Control, FlexibilityAdministratorPossible linch-pin, purchasing, repetitve tasksContractorProject tasks, timelines, reporting
Hierarchical, repeatable
how to name document libraries and create organization within a sitePower user, not developer