The Kaleidoscope of Social Features: What Are They And How Do We Use Them

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Adam Levithan

Technology Education

The Kaleidoscope of Social
Features:
What Are They And How Do We Use Them

October 29, 2013

2

Adam Levithan
Senior Consultant
Portal Solutions
alevithan@portalsolutions.net
@portalsolutions
@collabadam

4

How can I use “social”
features to enhance
the way my
organization works?

5

Social
Unstructured
Structured
Collaboration
What is Social?
Inspired by: Christian
Buckley

6

Type of Content
Temporary
Record

Audience
Individual

Team

Enterprise

Comparing Features

7

Instant Message

Alevithan: Do you use Instant Messenger to
communicate?
SarcasticColleauge: Yes, actually I’m using Instant
Messenger Right now

That’s a really good point

9

Instant Message
E-Mail

Social
Online Storage
Team Site/
Extranet

10

Instant Message
E-Mail

Social
Team Sites/
Extranet
Online Storage
Intranet

11

Instant Message
E-Mail

Social
Team Sites/
Extranet
Online Storage
Intranet
Document/ Record
Management

15

Microblog/
Newsfeed

Discussion board

16

Microblog/
Newsfeed

Discussion board

17

Microblog/
Newsfeed

Discussion board
Blog

18

Microblog/
Newsfeed

Discussion board
Blog

19

Microblog/
Newsfeed

Discussion board
Blog

Wiki

20

Microblog/
Newsfeed

Discussion board
Blog

Wiki

21

Microblog/
Newsfeed

Discussion board
Blog

Wiki
Group/
Community

22

Microblog/
Newsfeed

Discussion board
Blog

Wiki
Group/
Community

23

E-Mail

Record

Type of Content

Temporary

Instant Message

Inside your company
NOW

Individual

Team

Audience

Enterprise

24

Inside your company
SOON

Temporary

Instant Message
E-Mail

Type of Content

Tacit Knowledge Exchange

Social
Online Storage

Team Sites/ Extranet

Record

Intranet
Document/ Record
Management
Individual

Team

Audience

Enterprise

25

Technology Foundation

Type of Content

Temporary

Instant Message
E-Mail
Social
Online Storage

Team Sites/ Extranet

Record

Intranet
Document/ Record
Management
Individual

Team

Audience

Enterprise

26

How does unstructured
fit within my
organization?
• Overall Culture
• Specific need

27

Overall Business
Needs
• Goals for communication and
Mobility in the future
• Industry/Internal compliance
standards
• Access to long-term knowledge

28

Return on Investment
• Happy Employees = Employee
Retention
• Increased Ideation & Finding Answers
= Productivity measured in minutes
• Increase in remote working = Travel
Savings

29

social
technologies make their
jobs more enjoyable (66%),
more productive (62%) and
"help them get work done
faster" (57%). All in all, said Avanade, of
IT decision makers said such

those businesses currently using social

, 82% want to use
more of them in the future.
collaboration tools

Source: InformationWeek article on Avanade study
http://ubm.io/17WDTQs

30

Special Offer to
Attendees (limited
time!)

SOCIAL STRATEGY WORKSHOP!
Free two-hour social analysis workshop!
Email alevithan@portalsolutions.net today to set up a
time.
Join us for more on the Digital Workplace!
Webinar: Thursday, November 7th, 11:00am – 12:00pm
Beyond Intranets – Enabling a Digital Workplace (Register
Today!)
Keep the conversation going…
#socialspectrum
@portalsolutions
Thank you for attending!

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