These are my slides for the session on future and emerging technologies that I am running for the University of Derby's annual staff conference on May 19th/20th 2014. In this talk I look at the challenges that the sector is facing at present through changes such as the removal of student number controls, the changing fees regime, the Post-PC and cloud computing era, MOOCs and increasing globalization. I go on to explore how institutions can go about orchestrating the data that they hold to yield new insights on (for example) student recruitment and retention. I close by looking at approaches to co-design, service design, gaps that exist in current institutional service provision, and emerging new technologies such as research data management and learning analytics. All this, and kittens too!

1. Martin Hamilton @martin_hamilton
m.hamilton@jisc.ac.uk http://martinh.net
Future and Emerging
Technologies
Photo credit: Google

2. Martin Hamilton @martin_hamilton
m.hamilton@jisc.ac.uk http://martinh.net
Future and Emerging
Technologies
1. Context
2.Get the Data?
3. Actions
Photo credit: CC-BY-NC Flickr user Rain Rabbit

3. Martin Hamilton @martin_hamilton
m.hamilton@jisc.ac.uk http://martinh.net
Future and Emerging
Technologies
1. Context
2.Get the Data?
3. Actions
Photo credit: CC-BY-NC Flickr user Rain Rabbit

4. Photo credit: CC-BY-NC-ND Flickr user The DEMO Conference
Future and EmergingTechnologies:
1. Context:The Coming Storm
[Photo credit: Extreme Storm Manhattan, NYC, CC-BY Flickr user redpilotmedia]

5. Where are we now?
Photo credit: NBC News
Future and EmergingTechnologies:
1. Context: Pace of Change

6. Photo credit: CC-BY-NC-ND Flickr user The DEMO Conference
Future and EmergingTechnologies:
1. Context: Day of the MOOC
Picture Credit:
David Kernohan,
Michael Branson Smith

7. Photo credit: CC-BY-NC-ND Flickr user The DEMO Conference
Future and EmergingTechnologies:
1. Context: Student Number Controls

8. Photo credit: CC-BY-NC-ND Flickr user The DEMO Conference
Future and EmergingTechnologies:
1. Context:Tuition Fee Caps Next?

9. Photo credit: CC-BY-NC-ND Flickr user The DEMO Conference
Future and EmergingTechnologies:
1. Context: Extinction Level Event?

10. Photo credit: CC-BY-NC-ND Flickr user The DEMO Conference
** EMERGENCY: Kitten Break **
Via Flickr user nathonline

11. Martin Hamilton @martin_hamilton
m.hamilton@jisc.ac.uk http://martinh.net
Future and Emerging
Technologies
1. Context
2.Get the Data?
3. Actions
Photo credit: CC-BY-NC Flickr user Rain Rabbit

12. Martin Hamilton @martin_hamilton
m.hamilton@jisc.ac.uk http://martinh.net
From Vaughn Bell in Slate [http://goo.gl/YW1DW0]:
A respected Swiss scientist, Conrad Gessner, might have been
the first to raise the alarm about the effects of information
overload. In a landmark book, he described how the modern
world overwhelmed people with data and that this
overabundance was both "confusing and harmful" to the mind.
The media now echo his concerns with reports on the
unprecedented risks of living in an "always on" digital
environment.
Future and EmergingTechnologies:
2. Get the Data? Information Overload

13. Martin Hamilton @martin_hamilton
m.hamilton@jisc.ac.uk http://martinh.net
From Vaughn Bell in Slate [http://goo.gl/YW1DW0]:
A respected Swiss scientist, Conrad Gessner, might have been
the first to raise the alarm about the effects of information
overload. In a landmark book, he described how the modern
world overwhelmed people with data and that this
overabundance was both "confusing and harmful" to the mind.
The media now echo his concerns with reports on the
unprecedented risks of living in an "always on" digital
environment. Conrad Gessner died in 1565.
Future and EmergingTechnologies:
2. Get the Data? Information Overload

14. Martin Hamilton @martin_hamilton
m.hamilton@jisc.ac.uk http://martinh.net
Future and EmergingTechnologies:
2. Get the Data?The Path toWisdom
Image credit:
ConceptDraw.com

15. Future and EmergingTechnologies:
2. Get the Data? A Google view

16. Future and EmergingTechnologies:
2. Get the Data? A Google view

17. Future and EmergingTechnologies:
2. Get the Data? An Amazonian view

18. Future and EmergingTechnologies:
2. Get the Data? An Amazonian view

19. Future and EmergingTechnologies:
2. Get the Data? An Amazonian view

20. Martin Hamilton @martin_hamilton
m.hamilton@jisc.ac.uk http://martinh.net
- Student feedback
- Normative and summative assessments
- Attendance register
- Student finance record
- Cashless card payments
- Library loans / turnstile logs
- Interaction withVLE, email, portal
- Car parking & other transit data
Future and EmergingTechnologies:
2. Get the Data? Joining the Dots

21. Martin Hamilton @martin_hamilton
m.hamilton@jisc.ac.uk http://martinh.net
- Student feedback
- Normative and summative assessments
- Attendance register
- Student finance record
- Cashless card payments
- Library loans / turnstile logs
- Interaction withVLE, email, portal
- Car parking & other transit data
Future and EmergingTechnologies:
2. Get the Data? Joining the Dots

22. Martin Hamilton @martin_hamilton
m.hamilton@jisc.ac.uk http://martinh.net
- Student feedback
- Normative and summative assessments
- Attendance register
- Student finance record
- Cashless card payments
- Library loans / turnstile logs
- Interaction withVLE, email, portal
- Car parking & other transit data
Future and EmergingTechnologies:
2. Get the Data? Joining the Dots

23. Martin Hamilton @martin_hamilton
m.hamilton@jisc.ac.uk http://martinh.net
- Student feedback
- Normative and summative assessments
- Attendance register
- Student finance record
- Cashless card payments
- Library loans / turnstile logs
- Interaction withVLE, email, portal
- Car parking & other transit data
Future and EmergingTechnologies:
2. Get the Data? Joining the Dots

24. Image credit:
CC BY-NC-SA Jisc
http://goo.gl/QkJzxH

25. Martin Hamilton @martin_hamilton
m.hamilton@jisc.ac.uk http://martinh.net
Future and Emerging
Technologies
1. Context
2.Get the Data?
3. Actions
Photo credit: CC-BY-NC Flickr user Rain Rabbit

26. Martin Hamilton @martin_hamilton
m.hamilton@jisc.ac.uk http://martinh.net
Future and EmergingTechnologies:
3. Actions: Integrated Systems
Image credit:
ConceptDraw.com

27. Martin Hamilton @martin_hamilton
m.hamilton@jisc.ac.uk http://martinh.net
Future and EmergingTechnologies:
3. Actions: Integrated Systems
Image credit:
ConceptDraw.com
How many of
these actually
exist at your
institution?!?

28. Martin Hamilton @martin_hamilton
m.hamilton@jisc.ac.uk http://martinh.net
Future and EmergingTechnologies:
3. Actions: Benchmarking with Peers
Financial X-ray overview:
http://goo.gl/I38gd4
- Easily understand and compare overall costs
for particular services
- Develop business cases for changes to IT
infrastructure
- Create an ongoing mechanism for dialogue
between finance and IT departments using
standard terms of reference
- Provide a means of highlighting the
comparative cost of shared and commercial
third party services

29. Future and EmergingTechnologies:
3. Actions: Shared Services
Martin Hamilton @martin_hamilton
m.hamilton@jisc.ac.uk http://martinh.net
Eduroam overview:
http://eduroam.org
eduroam allows students, researchers and staff
from participating institutions to obtain Internet
connectivity across campus and when visiting
other participating institutions by simply
opening their laptop.
Having started in Europe, eduroam has gained
momentum throughout the research and
education community and is now available in 54
countries.

30. Future and EmergingTechnologies:
3. Actions: Co-Design Approaches
Martin Hamilton @martin_hamilton
m.hamilton@jisc.ac.uk http://martinh.net
From http://wiki.cetis.ac.uk/images/4/4f/SouthamptonStudentDashboard-finalpdf.pdf

31. Future and EmergingTechnologies:
3. Actions: Co-Design Approaches

32. Future and EmergingTechnologies:
3. Actions: Co-Design Approaches

33. Martin Hamilton @martin_hamilton
m.hamilton@jisc.ac.uk http://martinh.net
Future and EmergingTechnologies:
3. Actions: Benchmarking with Peers
UCISA CIS Survey
https://www.ucisa.ac.uk/bes
tpractice/surveys/cis.aspx
HR, Finance, VLE, CMS,
Portal, Payroll, Student
Records, Estates, Library,
Timetabling, CRM etc

34. Martin Hamilton @martin_hamilton
m.hamilton@jisc.ac.uk http://martinh.net
Future and EmergingTechnologies:
3. Actions: Benchmarking with Peers
UCISA CIS Survey
https://www.ucisa.ac.uk/bes
tpractice/surveys/cis.aspx
HR, Finance, VLE, CMS,
Portal, Payroll, Student
Records, Estates, Library,
Timetabling, CRM etc

35. Martin Hamilton @martin_hamilton
m.hamilton@jisc.ac.uk http://martinh.net
Future and EmergingTechnologies:
3. Actions: Benchmarking with Peers
UCISA CIS Survey
https://www.ucisa.ac.uk/bes
tpractice/surveys/cis.aspx
HR, Finance, VLE, CMS,
Portal, Payroll, Student
Records, Estates, Library,
Timetabling, CRM etc

36. Future and EmergingTechnologies:
FinalThoughts: NewTechnologies?
Gaps from UCISA CIS Survey 2013:
- Document Management 41%
- CRM 26%
- Portal 16%
- Content Management System 7%
- Business Intelligence 6%
Martin Hamilton @martin_hamilton
m.hamilton@jisc.ac.uk http://martinh.net
Image CC BY-SA
Wikimedia Commons

37. Future and EmergingTechnologies:
FinalThoughts: NewTechnologies?
Gaps from UCISA CIS Survey 2013:
- Document Management 41%
- CRM 26%
- Portal 16%
- Content Management System 7%
- Business Intelligence 6%
Martin Hamilton @martin_hamilton
m.hamilton@jisc.ac.uk http://martinh.net
Image CC BY-SA
Wikimedia Commons

38. Future and EmergingTechnologies:
FinalThoughts: NewTechnologies?
Gaps from UCISA CIS Survey 2013:
- Document Management 41%
- CRM 26%
- Portal 16%
- Content Management System 7%
- Business Intelligence 6%
New entrants?
- University Press
- Research Data Management
- Learning Analytics
- Equipment Sharing
Martin Hamilton @martin_hamilton
m.hamilton@jisc.ac.uk http://martinh.net
Image CC BY-SA
Wikimedia Commons

39. Martin Hamilton @martin_hamilton
m.hamilton@jisc.ac.uk http://martinh.net
Future and EmergingTechnologies:
FinalThoughts: On Wisdom
Knowledge is:
Knowing a tomato is a fruit
Wisdom is:
Not putting it in a fruit salad
- Miles Kington

40. Martin Hamilton @martin_hamilton
m.hamilton@jisc.ac.uk http://martinh.net
Future and Emerging
Technologies
Photo credit: Google