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Steven Lynch: Bankmecu (Australia)
- 1. ICA Conference – Cape Town Participating in the media revolution
- 2. What I will cover 1. Introduction to bankmecu 2. Our journey to becoming Australia’s first customer owned bank 3. The future for customer owned banking
- 3. Introducing bankmecu. Owned by customers not investors We’ve been awarded Best Value Customer Owned Bank by Canstar Cannex We’re the only Australian bank in the Global Alliance for Banking on Values Customer satisfaction has been over 90% for the past 10 years
- 4. Australia’s first customer owned bank. Australia wide with 24 Service Centres Over $3 billion dollars in assets. Financial strength More than 119,000 shareholder customers Over 55 years in business. Represent 50 mergers
- 5. Journey to Australia’s first customer owned bank
- 6. New ways of engagement for bankmecu
Notas del editor
- We’re 100% customer owned. That means we’re not listed on the stock exchange, so we don’t answer to investors. Our customers are our shareholders, and they have a say in the decisions we make. Our customer satisfaction is among the best of the Australian banks. In June 2013, we were awarded the Best Value Customer Owned Bank by CanstarCannex. We’re committed to providing our customers with great rates and products. Last year, our customers were also $20.1m financially better off banking with us than they were if they banked with one of the big four Australian banks.
- We’ve been in business for over 55 years, starting out as CSIRO Credit Cooperative, and then after a number of mergers, we became a bank in September 2011 - The first Australian co-operative to do so. We’re a lot smaller than most Australian banks but are committed to responsible banking.We have around $3billion in assetsMore than 116,000 customers24 service centres