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[object Object],[object Object],Online Advertising and Branding Effectiveness Lessons from USA and Europe
KEY LESSONS LEARNED ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object]
comScore is a Global Leader in Measuring the Digital World V0910 NASDAQ SCOR Clients 1600+ worldwide Employees 900+ Headquarters Reston, VA Global Coverage 170+ countries under measurement; 43 markets reported Local Presence 30+ locations in 21 countries
Among our European clients  Agencies
Инновационный подход  comScore  к измерению  Счетчики на страницах сайта Unified Digital Measurement™ (UDM) Patent-Pending Methodology ПАНЕЛЬ 2 миллиона панелистов в мире   360°видимость поведения пользователей PERSON -Centric  панель с   SITE -Census  измерением
[object Object],[object Object]
Where are the online advertising $$$ coming from? ,[object Object],[object Object]
Display advertising’s early mistake
Clickers becoming extinct in USA? July 2007 March 2009 Source:  comScore, Inc. custom analysis, Total US Online Population, persons, July 2007 and March 2009 data periods Heavy and Moderate clickers are only 8% of the internet population but account for 85% of all clicks Heavy Moderate Light Non
And the Russian clickers? Source: comScore Marketing Solutions, Russia, August 2010 Only 10% of the Russian online population click on Display ads!
But Digital Advertising Has Been Proven to Work! Branding Impact Significant ,[object Object]
Can it Increase Consumer Engagement: Yes! ,[object Object]
[object Object],[object Object]
Does it Drive Sales: Yes ,[object Object]
Sales Impact Comparable to TV BehaviorScan tests conducted over one year period comScore studies over three months* *Assumes 40% HH Internet reach against target.
[object Object],[object Object]
Traditional Television Advertising Development Process ,[object Object],Pre-Testing of  Creative Strategy  & Campaign Execution Identify Target Audience Strategy Creative Media Plan In Market Testing Post Campaign Evaluation
Digital Advertising Development Process ,[object Object],Pre-Testing of  Creative Strategy  & Campaign Execution Identify Target Audience Strategy Creative Media Plan In Market Testing Post Campaign Evaluation
Over Half of the Impact of Advertising is Driven by the Strength of Creative ,[object Object],% Influence on Shifts in Brand Sales Source: comScore ARS Global Validation Summary  Numbers represent the percent variance in sales shifts explained by the corresponding factors.  Elements such as GRPs, wearout & continuity/ flighting of airing Quality of the creative based on  ARS Persuasion Score* Price, promotion and distribution Ad Quality 52% Other 35% Media Plan 13% Creative is 4X more impactful in influencing sales than the media plan
The future of advertising revealing itself ,[object Object],AT&T on last.fm Takeover Apple on New York Times Takeover
[object Object],[object Object]
What is engagement? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Engaging content has a greater impact on older consumers ,[object Object],[object Object]
[object Object],[object Object]
Ad Effectiveness Solutions Post Buy Analysis Reporting on actual  campaign delivery Behavioural Effectiveness Measuring consumer  behaviour after exposure  to online ads Attitudinal Effectiveness Understanding consumer  attitudes after exposure  to online ads
SELECT MEDIA-PLACEMENT STRATEGIES – 103 campaigns ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How Does Each Placement Strategy Drive Site Visitation? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],*indicates strategy that is based on optimizing to site visitation
Visitor Non-Buyer Analysis 7.6% Bought at easyJet 92% Became Visitor Non-Buyers (VNBs) 87% That Visit Another Relevant Site 88% Did Not Convert 12%  Bought Elsewhere 4.1Million  Unique Visitors 13%  Had No Other Relevant Activity ILLUSTRATIVE DATA ONLY Analysis of Airline Non-Buyers (VNBs) Transaction Share of Lost Sales Among VNBs
Demographic Profile of Exposed Audience
Example of advertising effectiveness UK - The .Fox Ad Studies Reach & Frequency Information by Campaign Campaign Overall Campaign Reach Average Frequency of Exposure Online Gross Rating Points (GRPs) Formats Used Finance 8.2MM (23%) 3.5 82 Only Video Travel 26.4MM (72%) 5.6 405 Display Public Sector 22.8MM (62%) 6.5 403 Display + Video Utilities 16.9MM (46%) 6.0 276 Display
Overall Campaign Summary Advertiser site reach within 4 weeks of first exposure to display ad Reach of advertiser search queries within 4 weeks of first exposure to display ad Sector Unexposed Group Exposed Group Absolute Percentage Point Lift % Lift Finance 1.98% 5.47% 3.49 176% Travel 0.33% 4.88% 4.55 1,379% Public Sector 0.19% 1.05% 0.86 453% Utilities 0.05% 0.55% 0.50 1,000% Sector Unexposed Group Exposed Group Absolute Percentage Point Lift % Lift Finance 3.97% 7.43% 3.46 87% Travel 0.20% 2.40% 2.20 1,100% Public Sector 1.97% 3.50% 1.53 78% Utilities 1.07% 2.55% 1.48 138%
KEY LESSONS LEARNED ,[object Object],[object Object],[object Object],[object Object],[object Object]
Thank You. Osnat Zaretsky Twitter - @Osnatz   ozaretsky@comscore.com THE GLOBAL SOURCE OF DIGITAL MARKET INTELLIGENCE ™

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Online Advertising and Branding Effectiveness © Оснат Зарецки #digibrand

  • 1.
  • 2.
  • 3.
  • 4. comScore is a Global Leader in Measuring the Digital World V0910 NASDAQ SCOR Clients 1600+ worldwide Employees 900+ Headquarters Reston, VA Global Coverage 170+ countries under measurement; 43 markets reported Local Presence 30+ locations in 21 countries
  • 5. Among our European clients Agencies
  • 6. Инновационный подход comScore к измерению Счетчики на страницах сайта Unified Digital Measurement™ (UDM) Patent-Pending Methodology ПАНЕЛЬ 2 миллиона панелистов в мире 360°видимость поведения пользователей PERSON -Centric панель с SITE -Census измерением
  • 7.
  • 8.
  • 10. Clickers becoming extinct in USA? July 2007 March 2009 Source: comScore, Inc. custom analysis, Total US Online Population, persons, July 2007 and March 2009 data periods Heavy and Moderate clickers are only 8% of the internet population but account for 85% of all clicks Heavy Moderate Light Non
  • 11. And the Russian clickers? Source: comScore Marketing Solutions, Russia, August 2010 Only 10% of the Russian online population click on Display ads!
  • 12.
  • 13.
  • 14.
  • 15.
  • 16. Sales Impact Comparable to TV BehaviorScan tests conducted over one year period comScore studies over three months* *Assumes 40% HH Internet reach against target.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26. Ad Effectiveness Solutions Post Buy Analysis Reporting on actual campaign delivery Behavioural Effectiveness Measuring consumer behaviour after exposure to online ads Attitudinal Effectiveness Understanding consumer attitudes after exposure to online ads
  • 27.
  • 28.
  • 29. Visitor Non-Buyer Analysis 7.6% Bought at easyJet 92% Became Visitor Non-Buyers (VNBs) 87% That Visit Another Relevant Site 88% Did Not Convert 12% Bought Elsewhere 4.1Million Unique Visitors 13% Had No Other Relevant Activity ILLUSTRATIVE DATA ONLY Analysis of Airline Non-Buyers (VNBs) Transaction Share of Lost Sales Among VNBs
  • 30. Demographic Profile of Exposed Audience
  • 31. Example of advertising effectiveness UK - The .Fox Ad Studies Reach & Frequency Information by Campaign Campaign Overall Campaign Reach Average Frequency of Exposure Online Gross Rating Points (GRPs) Formats Used Finance 8.2MM (23%) 3.5 82 Only Video Travel 26.4MM (72%) 5.6 405 Display Public Sector 22.8MM (62%) 6.5 403 Display + Video Utilities 16.9MM (46%) 6.0 276 Display
  • 32. Overall Campaign Summary Advertiser site reach within 4 weeks of first exposure to display ad Reach of advertiser search queries within 4 weeks of first exposure to display ad Sector Unexposed Group Exposed Group Absolute Percentage Point Lift % Lift Finance 1.98% 5.47% 3.49 176% Travel 0.33% 4.88% 4.55 1,379% Public Sector 0.19% 1.05% 0.86 453% Utilities 0.05% 0.55% 0.50 1,000% Sector Unexposed Group Exposed Group Absolute Percentage Point Lift % Lift Finance 3.97% 7.43% 3.46 87% Travel 0.20% 2.40% 2.20 1,100% Public Sector 1.97% 3.50% 1.53 78% Utilities 1.07% 2.55% 1.48 138%
  • 33.
  • 34. Thank You. Osnat Zaretsky Twitter - @Osnatz ozaretsky@comscore.com THE GLOBAL SOURCE OF DIGITAL MARKET INTELLIGENCE ™

Notas del editor

  1. Never use the term “offices”. Say “locations” instead.
  2. UDM is Adopted by 88% of Top U.S. Media Properties (Sept 2010)
  3. Heavy and Moderate clickers are only 8% of the internet population but account for 85% of all clicks
  4. Key Points: The quality of an ad’s creative has a four times greater impact on sales changes than key media planning variables, like GRPs, wearout and continuity of airing. This research from comScore ARS proves that advertising creative is four times more impactful in influencing sales than media planning variables, like GRP, wearout, continuity/flighting of airing. The study findings showed that fifty-two percent of market share movement is attributable to the quality of creative, making creative the number one driver of sales change. Takeaway for marketers: -There is value in focusing on the quality of creative, and not just relying on media planning elements, which only account for a combined 13% of market share movement. -These findings not only support the value of copy-testing in the traditional TV space, but also in digital advertising, where much of the focus has historically been placed on ad format and placement strategy. -65% (or two thirds) of the factors that influence an ad’s ability to increase sales are factors that comScore ARS can advise on. There are other “levers” (i.e. that other 35%) that also impact sales change but these factors are not as easy to change/adjust.   Study Details: The research findings are based on an analysis of 396 television advertising campaigns (179 brands, 92 categories, 36 advertisers and 8 countries). For each campaign, market share was evaluated pre-campaign and post-campaign to derive the variance in market share shifts explained by various advertising elements (i.e. ad quality, media weight, etc). Sales data was sourced from R. L. Polk New Vehicle Registration, IMS HEALTH, IRI InfoScan, Markettrack, Nielsen SCANTRACK or Nielsen Retail Index.
  5. Display will have a much easier time making the case for brand dollars, but it needs to correct the four mistakes we discussed earlier.
  6. For every ad, comScore looked at the following post-view behavioral measures: Visitation - A visit to the marketer’s website Minutes –Minutes spent at the marketer’s website Trademark Search – A search for trademark terms belonging to the marketer