1. National Child Passenger Safety Certification Training Program
National Child Passenger Safety Certification Training Program
Module 12
Installation & Communication
12-1

2. Module 12 Objectives
• Determine safest seating positions and
appropriate restraints for all occupants.
• Communicate effectively with caregivers.
12-2

3. Vehicle Seating Positions
12-3

4. Consider needs of all family members when
discussing seating positions
Typically, putting the child needing the most
protection in the center seat is favored.
12-4

5. Communicate Effectively with Caregivers
• Use simple, correct
terms. No shortened
versions of terms (such
as ALR, ELR) or slang.
• Define technical
terms/words before
using.
• When possible, use
caregiver’s primary
language, an interpreter,
or
photographs/illustrations.
12-5

6. Engage Caregivers
• Involve caregivers as
active participants.
• Ask follow-up questions
to determine what
caregivers need.
12-6

7. Additional Considerations
 Caregiver should be a full partner from
beginning to end. Adults learn best by practicing
skill being taught.
 Your job is to educate – NOT to install – for
caregiver.
 Have caregiver demonstrate and explain correct
installation for a better learning experience.
 Do NOT rush caregivers; some will need more
time.
 Be positive and encouraging. Point out what they
have done correctly.
12-7

8. Additional Considerations
 Keep up-to-date and current on new
technology.
 Seek answers to questions you cannot answer.
 Remind caregivers of vehicle safety features.
12-8