2. The Conflict Resolution Center (CRC) is a non-profit organization that serves as the regional leader in providing the Roanoke Valley and neighboring localities with innovative, affordable and accessible methods of alternative dispute resolution. Since 1990 Center staff and volunteers have trained hundreds of people in the principles of conflict resolution, and mediated over 1,200 disputes. Our service area covers the greater Roanoke Valley including Alleghany, Bath, Bedford, Botetourt, Buena Vista, Craig, Floyd, Franklin, Highland, Lexington/Rockbridge, and Montgomery counties as well as the cities of Roanoke and Salem.

3. The mission of the CRC is to provide the community with innovative, affordable and cooperative ways to resolve differences and transform relationships.

4. The CRC accomplishes this mission by: Increasing the awareness and use of alternative dispute resolution Providing education and training on alternative dispute resolution and communication skills to individuals, families, organizations, governments and businesses Ensuring the availability of qualified mediators and other resources for the resolution of conflicts Aiding individuals and families, neighborhoods and communities with the prevention of conflicts Promoting an atmosphere of tolerance, cooperation and acceptance Transforming conflicts into opportunities for understanding and growth

11. What some of our clients are saying about us: “ My brother and I were at each other’s throats over how to handle Mom’s healthcare needs. The Conflict Resolution Center helped us agree on a plan that makes sense to all of us.”

12. “ My daughters hadn’t spoken to each other in three years. It was breaking my heart. After mediating at the Conflict Resolution Center, our family is back together and whole again and we just had the best Christmas ever!”

13. “ We were neighbors and best friends until a disagreement over a property issue pushed us to litigation. After choosing to mediate instead, we were able to work out the issue AND save our friendship. Thank you CRC! “

14. “ The Conflict Resolution Center helped us come to an agreement so I get to spend more time with my daughter. That was very important to me. We’re all very happy with the result and I would recommend this over court to anyone. With mediation, everybody wins.”

15. We’re doing some great work out there… ALL THAT’S MISSING IS YOU!

16. and let’s work together … … for a better tomorrow.

17. Because people see things differently 4504 Starkey Road, Suite 120, Roanoke VA 24018 540-342-2063 www.conflictresolutioncenter.us