Analysts Brief VMware and CA on Enterprise Management Challenges
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Analysts Brief VMware and CA on Enterprise Management Challenges
- 1. CA’s Growth Opportunities in Virtualization Management ROGER PILC GM and Corporate SVP Infrastructure Management and Automation
- 11. CA Has the Right Customer Relationships SERVICE PROVIDER FINANCIAL SERVICES EDUCATION HOSPITALITY, RETAIL & SERVICES HEALTHCARE, PHARMA GOVERNMENT TRANSPORTATION & MANUFACTURING
- 13. CA as a Virtualization and Cloud Management Innovator and Leader “ Virtual Systems Management EMA All Star First Team - solo” “ Breakthrough CA Data Center Automation Manager” “ CA offers the strongest current option for cross-platform virtual management” “ CA Makes Virtualization Push” “ CA Embraces Virtualization As Future Of Data Center Management” “ CA’s move will provide a streamlined management solution for customers’ cloud computing needs.” —VMware VP Shekar Ayyar
- 14. CA and VMware Collaboration End-to-End Integrated Management SLA Driven Management Model Availability 99.99% Security High Performance .2 Milliseconds VMware vCenter Suite Infrastructure Management Self Service Management Self Service Portal Service Catalogue Billing/Chargeback Provisioning Configuration Capacity Operations Performance Availability Enterprise Systems Management – Spectrum Automation Manager, Spectrum IM, eHealth PM, XOSoft, ARCserve vCenter Suite vSphere Physical / Non-x86 Heterogeneous Management
- 16. Thank you
- 17. CA Virtualization Management and Cloud: Progress, Momemtum CA Data Center Automation Manager Now Meets Cloud Computing’s Growing Management Demands New Functionality Helps Reduce Risks and Improve Agility for Enterprises and Cloud Computing Providers CA WORLD 2008 LAS VEGAS, NV November 17, 2008 – CA, Inc. (NASDAQ: CA) today announced that CA Data Center Automation Manager now addresses the needs of consumers and providers of cloud services. The solution helps enterprise IT organizations and cloud computing providers deliver, scale, and manage dynamic computing resources on demand. Similar to enterprise IT data centers, cloud computing environments are increasingly complex… Acxiom Selects CA Infrastructure, Security, Mainframe and Application Performance Management Solutions to Increase IT Efficiency and Drive Business Success ISLANDIA, NY May 19, 2009 – CA, Inc. (NASDAQ: CA) today announced that Acxiom® Corporation, a global provider of interactive marketing services, has selected CA to help transform its global IT infra-structure to enable it to quickly adapt to the company’s rapidly changing business needs… CA Executive to Moderate Cloud Panel at TM Forum Management World Session Will Help Service Providers Meet Demand for Scalable, Managed, and Secure Cloud Offerings ISLANDIA, NY April 20, 2009 – CA, Inc. (NASDAQ: CA) today announced that Roger Pilc, corporate senior vice president and general manager, will moderate a panel, “Cloud providers: meeting management and customer needs,” Verizon Business Advances Global IP Networking With New Tools to Improve Application Performance and Enhance Security Across an Extended Enterprise New ‘Cloud-Based’ Network Management, Monitoring and Reporting Tools and Security Enhancements Constitute Next-Generation Private IP Capabilities LAS VEGAS, NV, May 20, 2009 – Verizon Business is advancing IP networking to help improve application performance and security across an extended enterprise of employees, customers, suppliers and partners. The company today unveiled at Interop, the global IT conference and exhibition here, several new “cloud-based” (in the network) capabilities that further strengthen Verizon Private IP as the premier IP networking offering available to global enterprises. The new capabilities are… CA Acquires Cassatt Data Center Automation Innovation and Expertise Acquisition Enables Dramatic Expansion of CA’s Automation and Cloud Capabilities ISLANDIA, N.Y. and SAN JOSE, CA, June 2, 2009 – CA, Inc. (NASDAQ:CA) today announced the acquisition of certain data center automation and policy-based… CA and ACS Expand Partnership to Optimize Business Results from Outsourced Services Deployment of New CA Enterprise IT Management Solutions for Mainframe and Distributed Systems Helps Clients Reduce Costs and Increase Value ISLANDIA, N.Y., July 27, 2009 – CA, Inc. (NASDAQ:CA) and Affiliated Computer Services, Inc. (NYSE: ACS) today… CA’s Support for Amazon Elastic Compute Cloud Facilitates Automating and Managing Applications Across Existing Internal Resources and the AWS Cloud CA's Enterprise IT Management Solutions Help Customers Achieve Lean IT by Extending the Enterprise to Amazon EC2 ISLANDIA, NY and SAN FRANCISCO, CA August 12, 2009 / PRNewswire-FirstCall … NOV 2008 APR 2009 MAY JUN JUL AUG
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- As companies gain more experience with virtualization technologies and see the benefits, they can begin to implement virtualization in their production application environments. When mission critical applications are moved into virtualized environments more management tools are needed to guarantee efficiency, and availability. The level of complexity grows as the size and numbers of virtualized environments and applications increase. Lines between physical, virtual and application environments become blurred, so tools that interoperate and address a variety of systems and management disciplines are required. Platform and operating system vendor management tools do not have the scope (breadth and depth) of functionality. CA DOES. And the quality, breadth, and depth of our solutions are unequaled by any other vendor. Let ’ s take a moment to see how CA helps one of our customers move into the next phase of virtualization. [SUCCESS BUILD] One of our customers is using virtualized environments for: MGM MIRAGE has a clear virtualization strategy. theycurrently have 1,700 physical servers in their environment and expect to have 3 quarters of those virtualized by 2010. As one of our strategic vendors CA and its solutions are playing a key role in helping them achieve and manage this objective by providing a robust set of tools to manage all phases and components of virtualization. This includes the planning and execution of the overall virtualization project (clarity, IT Asset Manager), management of the underlying infrastructure supporting the virtual environment, (Spectrum, eHealth, Service Desk, ITCM, Spectrum AM) and finally management of the virtual environment itself (ITCM, Spectrum AM, Spectrum, eHealth).
- As companies gain more experience with virtualization technologies and see the benefits, they can begin to implement virtualization in their production application environments. When mission critical applications are moved into virtualized environments more management tools are needed to guarantee efficiency, and availability. The level of complexity grows as the size and numbers of virtualized environments and applications increase. Lines between physical, virtual and application environments become blurred, so tools that interoperate and address a variety of systems and management disciplines are required. Platform and operating system vendor management tools do not have the scope (breadth and depth) of functionality. CA DOES. And the quality, breadth, and depth of our solutions are unequaled by any other vendor. Let ’ s take a moment to see how CA helps one of our customers move into the next phase of virtualization. [SUCCESS BUILD] One of our customers is using virtualized environments for: MGM MIRAGE has a clear virtualization strategy. theycurrently have 1,700 physical servers in their environment and expect to have 3 quarters of those virtualized by 2010. As one of our strategic vendors CA and its solutions are playing a key role in helping them achieve and manage this objective by providing a robust set of tools to manage all phases and components of virtualization. This includes the planning and execution of the overall virtualization project (clarity, IT Asset Manager), management of the underlying infrastructure supporting the virtual environment, (Spectrum, eHealth, Service Desk, ITCM, Spectrum AM) and finally management of the virtual environment itself (ITCM, Spectrum AM, Spectrum, eHealth).
- Like any new technology, Virtualization is being implemented by businesses small and large, local to global. Enterprise IT organizations typically implement virtualization in phases. Let ’ s take a look at some typical adoption scenarios. Typically, virtualization is first implemented in software development and testing environments. This is a good place for companies to try out virtualization because it is relatively non-critical compared to production processing environments. The benefit is more efficient development and testing, because code can be developed and tested in multiple operating environments from a single workstation. Computing resources are used more efficiently because system configurations can be created (provisioned) as they are needed, and only for the length of time they are needed, and freed for other uses when they are no longer needed. A great example of this is CA Labs-on-Demand – at CA we consolidated development labs in 23 locations down to 4. We were able to leverage our computing capacity by creating private virtual resource pools that provide on-demand development and test environments. Our developers are thrilled because, with CA ’ s self-service provisioning, they get test environments set up in minutes as opposed to days, and they can reconfigure them on an as needed basis. Our CFO is thrilled because we are saving over $2m in planned real estate savings, and have saved over $6mm in labor costs to date. Server utilization is up, and administrative costs are down. In virtualized development and test environments the most important management issues are performance and infrastructure management. CA provides tools for self-service provisioning which add significant agility to development and test environments. Our performance management products are useful for analyzing the performance of applications and processing environments to detect where the performance problems are before applications are ported to production systems. Our discovery tools automate some of the administration of development and test labs by identifying allocated but unused resources and returning them to the pool of available resources. Virtualization with CA tools adds agility and efficiency to development projects.
- As companies gain more experience with virtualization technologies and see the benefits, they can begin to implement virtualization in their production application environments. When mission critical applications are moved into virtualized environments more management tools are needed to guarantee efficiency, and availability. The level of complexity grows as the size and numbers of virtualized environments and applications increase. Lines between physical, virtual and application environments become blurred, so tools that interoperate and address a variety of systems and management disciplines are required. Platform and operating system vendor management tools do not have the scope (breadth and depth) of functionality. CA DOES. And the quality, breadth, and depth of our solutions are unequaled by any other vendor. Let ’ s take a moment to see how CA helps one of our customers move into the next phase of virtualization. [SUCCESS BUILD] One of our customers is using virtualized environments for: MGM MIRAGE has a clear virtualization strategy. theycurrently have 1,700 physical servers in their environment and expect to have 3 quarters of those virtualized by 2010. As one of our strategic vendors CA and its solutions are playing a key role in helping them achieve and manage this objective by providing a robust set of tools to manage all phases and components of virtualization. This includes the planning and execution of the overall virtualization project (clarity, IT Asset Manager), management of the underlying infrastructure supporting the virtual environment, (Spectrum, eHealth, Service Desk, ITCM, Spectrum AM) and finally management of the virtual environment itself (ITCM, Spectrum AM, Spectrum, eHealth).
- AGILE – 3 clicks versus 3 weeks to get a server, or 3 months versus 9 months project cycle time to launch new revenue generating application Service Quality – affordable replication and HA, dynamic responsiveness to application issues Efficiency – 70% reduction in servers and related $10k+ overhead cost Risk – sometimes higher, but with VDI lower security risks
- As companies gain more experience with virtualization technologies and see the benefits, they can begin to implement virtualization in their production application environments. When mission critical applications are moved into virtualized environments more management tools are needed to guarantee efficiency, and availability. The level of complexity grows as the size and numbers of virtualized environments and applications increase. Lines between physical, virtual and application environments become blurred, so tools that interoperate and address a variety of systems and management disciplines are required. Platform and operating system vendor management tools do not have the scope (breadth and depth) of functionality. CA DOES. And the quality, breadth, and depth of our solutions are unequaled by any other vendor. Let ’ s take a moment to see how CA helps one of our customers move into the next phase of virtualization. [SUCCESS BUILD] One of our customers is using virtualized environments for: MGM MIRAGE has a clear virtualization strategy. theycurrently have 1,700 physical servers in their environment and expect to have 3 quarters of those virtualized by 2010. As one of our strategic vendors CA and its solutions are playing a key role in helping them achieve and manage this objective by providing a robust set of tools to manage all phases and components of virtualization. This includes the planning and execution of the overall virtualization project (clarity, IT Asset Manager), management of the underlying infrastructure supporting the virtual environment, (Spectrum, eHealth, Service Desk, ITCM, Spectrum AM) and finally management of the virtual environment itself (ITCM, Spectrum AM, Spectrum, eHealth).
- To enable SPs to be successful cloud providers To enable enterprises to be successful cloud users With solutions that simplify both virtual and physical management For both cloud providers and cloud users How to become a cloud user to enable more efficient, less costly operations? How to leverage existing assets to become a successful cloud provider ? For example at CIBER Inc., a large managed service provider, CA tools have proven particularly useful for the company’s IT Outsourcing unit. Among other things, CIBER hosts enterprise apps for global companies on its own server cloud. CIBERs clients expect virtualization and cloud technology to reduce their cost, complexity and server footprints, and expect us to manage everything against SLAs. That means they needed the best tools they could find, and CA provided these for them thru NSM eHealth Spectrum Service Desk Asset Manager and ASM Desktop Server Management
- IDC expects cloud service and Saas providers will begin to invest in a number of enterprise systems management software tools that are designed to manage information and computing environments… They types of tools include: Automated provisioning tools capable of managing very large scale virtualized data center resources; Automated, policy based workflow and run book automation tools to standardize and simplify many routine, repetitive operational tasks; Consumption-based billing for compute cycles and application services Configuration, discovery and change control tools and lifecycle asset management systems Performance monitoring and service level reporting tools optimized for applications running in virtualized environments. Scale matters…. The ability of traditionally enterprise-oriented systems mgt vendors to invest in development, sales and support dedicated to the needs of cloud service providers will be critical One criteria vendors can expect … is their tool’s ability to discover, correlate, analyze and identify root cause related to hundreds of thousands of event data alerts and elements. They will need to flow this data into the CMDB, service desk and asset mgt tools in real time in order to ensure that cloud customer service representatives and internal operations team members are always on the same page. Integration and standardized interfaces will also be top priorities
- Bull Chose Sp AM Fujitsu Reuters Won outsourcing deal for a large media /communications (new to 11.2) Managing VMware infrastructure Key point was NSM integration NSM Event Log records all ESX changes (Compliance) Provides the “Automation” they needed Large Financial Company has chosen CA ASM Key point is VC management with HW Cluster Mgmt CA ASM to soon become “Standard” for existing CA NSM accounts Verizon Config alerting for virtualization as well as physcial systems, 3k servers, hosting Network Cloud offerings CIBER Inc., Large Managed Service Provider Uses CA’s solutions to help manage their server cloud where CIBER hosts enterprise apps for their large enterprise customers . With CA CIBER provides its customers a virtualized environment that provides: The best service thru SLAs Reduces their costs Reduces complexity and server footprints DHS Required a standard management platform for virtualized environment VMware deployment – 400+ servers and growing quickly 300 additional servers planned Over the next 3 years, they will migrate an additional 15,000 servers to VMware serving all govt. agencies Checkfree/Fiserv Large VMware environment, total of 240 ESX servers Prior customer of CA ASM r11.1, 40 ESX servers managed currently Recent acquisition results in 3,000 ESX servers that will need to be managed eventually Impressed with having 1 agent on the VC server managing all the ESX servers connected to it. Checkfree is a company that provides financial e-commerce services. One of the major areas of focus is electronic billing by banks and they create custom applications for these banks to run these services. Out of the 25 largest banks in the US, Checkfree services are used by 21 of them. They currently use NSM to manage many of these servers hosting these custom bank applications. Virtualization is some thing at Checkfree that is taken seriously and is being implemented vastly. Currently they use ASM r11.1 to manage 40 ESX servers and they have approximately 200 ESX servers they would like to monitor using ASM. Checkfree was recently acquired by Fiserv and with this they will have over 3000 ESX servers in their environment - ASM will be used to manage all these ESX servers. Tesco Xen management MGM Expedited the move to virtualized environment- 1275 of 1700 servers to be virtualized by 2010 Reduced CAPEX through virtualization Centralized server management across heterogeneous systems Proactive resolution before users are impacted MGM MIRAGE has a clear virtualization strategy. theycurrently have 1,700 physical servers in their environment and expect to have 3 quarters of those virtualized by 2010. As one of our strategic vendors CA and its solutions are playing a key role in helping them achieve and manage this objective by providing a robust set of tools to manage all phases and components of virtualization. This includes the planning and execution of the overall virtualization project (clarity, IT Asset Manager), management of the underlying infrastructure supporting the virtual environment, (Spectrum, eHealth, Service Desk, ITCM, Spectrum AM) and finally management of the virtual environment itself (ITCM, Spectrum AM, Spectrum, eHealth). Wellspan - 80% of WellSpan's new applications had been deployed on virtual servers, running everything from active directory services to pharmacy applications Performance Management had become a major concern Cluster management, high VM growth rate, physical and virtual management interface Expedited disaster recovery and improved business continuity through faster, transparent virtual server replication Centralized server management across heterogeneous systems Reduced MTTR through remote troubleshooting Reduced CAPEX through virtualization Proactive resolution before users are impacted Pfizer eHealth customers, added ASM as virtualization pool grew Requirement to extend visibility into the health and performance of expanding VMware environment. Integration between eHealth and ASM supported the need to leverage existing eHealth and SystemEDGE products.
- As companies gain more experience with virtualization technologies and see the benefits, they can begin to implement virtualization in their production application environments. When mission critical applications are moved into virtualized environments more management tools are needed to guarantee efficiency, and availability. The level of complexity grows as the size and numbers of virtualized environments and applications increase. Lines between physical, virtual and application environments become blurred, so tools that interoperate and address a variety of systems and management disciplines are required. Platform and operating system vendor management tools do not have the scope (breadth and depth) of functionality. CA DOES. And the quality, breadth, and depth of our solutions are unequaled by any other vendor. Let ’ s take a moment to see how CA helps one of our customers move into the next phase of virtualization. [SUCCESS BUILD] One of our customers is using virtualized environments for: MGM MIRAGE has a clear virtualization strategy. theycurrently have 1,700 physical servers in their environment and expect to have 3 quarters of those virtualized by 2010. As one of our strategic vendors CA and its solutions are playing a key role in helping them achieve and manage this objective by providing a robust set of tools to manage all phases and components of virtualization. This includes the planning and execution of the overall virtualization project (clarity, IT Asset Manager), management of the underlying infrastructure supporting the virtual environment, (Spectrum, eHealth, Service Desk, ITCM, Spectrum AM) and finally management of the virtual environment itself (ITCM, Spectrum AM, Spectrum, eHealth).
- Overall, through VMware’s investment in providing open interfaces and collaborating with partners like CA as a Vmware Ready partner, customers get a comprehensive set of enterprise management tools that are vCenter-integrated, and provide enterprise-class, virtualization-smart management. Protects customer investments in management tools, not rip-and-replace Best in class management for all areas of the enterprises ASM + vCenter – provides customers the power of vCenter monitoring and performance management with the enterprise, cross-platform management from ASM. vCenter (VI Client) delivers the virtualization administrators view of management ASM uses the vCenter platform (APIs) to provide operations teams a consolidated view of virtual and physical monitoring DCA + vCenter Stage Manager – automates the application release process from pre-production through production DCA manager automates physical changes and leverages (API calls) Stage Manager to deliver application and virtual environment staging and release promotion XOsoft/ARCserve + VCB – integrated recovery management for virtual infrastructure and the enterprise ARCserve uses VCB interfaces to provide VI-aware backup of workloads, through the same backup/recovery process and interface ARCserve uses for non-virtual backup/recovery XOsoft provides application-aware recovery (replication and recovery) for applications running on virtual infrastructure. (Note: it does not have SRM integration at this time)
- As companies gain more experience with virtualization technologies and see the benefits, they can begin to implement virtualization in their production application environments. When mission critical applications are moved into virtualized environments more management tools are needed to guarantee efficiency, and availability. The level of complexity grows as the size and numbers of virtualized environments and applications increase. Lines between physical, virtual and application environments become blurred, so tools that interoperate and address a variety of systems and management disciplines are required. Platform and operating system vendor management tools do not have the scope (breadth and depth) of functionality. CA DOES. And the quality, breadth, and depth of our solutions are unequaled by any other vendor. Let ’ s take a moment to see how CA helps one of our customers move into the next phase of virtualization. [SUCCESS BUILD] One of our customers is using virtualized environments for: MGM MIRAGE has a clear virtualization strategy. theycurrently have 1,700 physical servers in their environment and expect to have 3 quarters of those virtualized by 2010. As one of our strategic vendors CA and its solutions are playing a key role in helping them achieve and manage this objective by providing a robust set of tools to manage all phases and components of virtualization. This includes the planning and execution of the overall virtualization project (clarity, IT Asset Manager), management of the underlying infrastructure supporting the virtual environment, (Spectrum, eHealth, Service Desk, ITCM, Spectrum AM) and finally management of the virtual environment itself (ITCM, Spectrum AM, Spectrum, eHealth).