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Whitepaper




             The ABC of
             Private Clouds
                        A viable option or another cloud gimmick?


Although many organizations have adopted the cloud and are reaping the
benefits of a cloud computing platform, there are still concerns with the
handling of sensitive information on a public cloud platform. For such
organizations an alternate option is available, and it means having their own
private cloud.

The IT Landscape today has found its nirvana in the concept of the cloud.
Cloud Computing has moved from a concept to a reality. It has followed the
original concept of providing convenient on demand resources and
consolidation across IT workloads in enterprise-wide (Private) or World-wide
(Public) deployments. The CIO today is harnessing the concept of on demand
IT for his workloads and balancing the same on a consolidated platform. The
broad form of cloud has followed the NIST definition since inception:

 "Cloud computing is a model for enabling convenient, on-demand network
access to a shared pool of configurable computing resources (e.g., networks,
servers, storage, applications, and services) that can be rapidly provisioned
and released with minimal management effort or service provider interaction"

Traditionally IT systems have been built on initial predicted sizing supported by
mature forms of capturing data and sizing right from an ERP system to Mailing
system. These inputs formed the basis for investing in the capex for the IT
Landscape under design, investing into workload spikes during peak usages.
The CIO was increasingly forced to adopt known and mature technologies in
WHITEPAPER



    the form of Compute, Storage and              usage. This led to them losing their agility
    application stacks and increasingly paying    and response to the business needs for
    premiums for the projected loads as well      varied unpredictable surges and need of
    as    saddled      with    non-performing     the hour.
    inventories. This led to a widening gap in
    the business needs and the way IT             CtrlS intends to bring the concept of
    responded to their need as depicted           scalable private clouds to the CIO, which
    below:                                        would help him address requirements as
                                                  brought out by the following statements:
    Growing Gap




    The mould was broken with the advent of         Imagine a scenario where your
    open source technologies and adoption of        organization could rapidly access and
    these technologies by the IT world, based       analyze     information    and    make
    on collaboration as a central theme. These      decisions?
    led to the birth of the concept of cloud,       Innovate and launch new business
    which disrupted the traditional way of          capabilities faster?
    predicting and stocking to just in time         Scale business operations up or down
    availability for the compute elements           as needed?
    initially. Today this has grown from IAAS       Tap into new information and expertise
    (infrastructure as a service) to PAAS           - both inside the company and in the
    (Platform as a Service) and moving to           marketplace - on demand?
    SAAS (Software as a Service).                   And do all this while safeguarding
                                                    sensitive information and other
    As clouds were formed, they were either         business assets?
    labeled as Private (Enterprise-wide) or         Private cloud offers you this and much
    Public (world-wide) with the single largest     more adding up to genuine business
    differentiator    being     the    security     agility.
    component. This slowed the adoption of
    cloud in the security conscious enterprise    What is a 'Private Cloud' anyway?
    domain and led to deployment of private       The private cloud offers an opportunity to
    clouds in the traditional method of CAPEX     a business enterprise to create a
    investments for projected work-loads and      virtualized IT architecture on its own terms
    once again the CIO's being saddled with       with the internet as a backbone for
    extra compute capacity than the average       facilitation. The applications reside on the


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WHITEPAPER



organization's hardware, within its network     Control
along with the data. The IT infrastructure is   A private cloud infrastructure provides an
distributed across the enterprise LANs and      organization with total control of the cloud
WANs. A private cloud offers the same           services. An in-house information
benefits as that of a public cloud - cost       technology (IT) department will be able to
reduction, asset utilization, information       handle every aspect of the administration.
availability, rapid deployment of new
services, and business agility - sans the       Location
security risks. In the future as the need       A private cloud is located in a nearby
may be, a private cloud can also serve as       facility, making it practical for the IT team
a gateway to the public cloud, enabling a       to go on-site and resolve problems and
business to make use of the growing array       issues as they arise.
of services available on a public cloud,
while keeping business-critical information     Security
systems 'inside' the private cloud.          The organization with a private cloud has
                                             the flexibility and freedom to establish its
IDC, a premier IT research firm, views own security policies i.e., the organization
private cloud computing as maturization of decides on the level of security for each
the evolution of the IT datacenter, and area of the cloud platform.
sees virtualization as the necessary
stepping stone to the private cloud Hosted Private Cloud
environment.      While     public    cloud Hosted private cloud is another form of
computing raises issues of reliability, data private cloud where the infrastructure is
security, system protection, compliance hosted at the provider's location rather
and governance, none of these concerns than at the organization's own premises.
are as prominent with the private cloud.     In a hosted private cloud, physical
                                             infrastructure     is    provisioned   and
The main benefits of having a private cloud dedicated to a single customer that
infrastructure are as follows:               ensures no sharing of data, applications,
                                             user credentials, or other sensitive
                                             information. This dedicated infrastructure




                                                                                                 3
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    is secured in state of the art datacenters        provision that service or retire it as
    and is often locked within a cage, further        needed.
    limiting physical access to a select few
    individuals. Hosted private clouds have all       Key elements of a Private Cloud infrastructure
    the benefits of shared clouds that are            The key elements of a private cloud
    typically associated with cloud computing.        include the following:
    Hosted private clouds also have many
    additional benefits, mostly in the areas of         Self-service portals: access to a Web-
    enhanced security, privacy, control, and            based system that enables on-demand
    configurability.                                    consumption of IT services;
                                                        Policy-based controls: rules, policies
    The building blocks of a Private Cloud              and other mechanisms that govern the
    Infrastructure Automation, Virtualization,          terms and conditions of IT resource
    and Service Management are fundamental              consumption;
    building blocks for Private Cloud.                  Standardized hardware: servers and
                                                        other hardware resources that are under
    IT Automation                                       the centralized control of the IT supply
    Automation of even complex processes                chain and lifecycle;
    for deployment and management allows                Automated         deployment         and
    network-accessible       IT   components            maintenance: software and other
    (servers, applications, storage, networks,          management tools that eliminate
    etc.) to be rapidly deployed and                    manual administration as well as reduce
    repurposed, as required.                            cost and variability of IT resource
                                                        maintenance;
    Virtualization                                      Targeted independence: the ability to
    The flexibility and agility of a well-              move services dynamically between
    managed virtual system eliminates the               internal and external deployment
    roadblocks of the 'racking and stacking'            environments      based      on    price,
    physical systems, providing the basis for           performance or policy; and
    rapid elasticity and resource pooling.              Elasticity: the ability to provision, de-
                                                        provision, and scale resources up and
    Cloud Service Management                            down on demand.
    By providing a set of business focused
    and policy-driven services, this delivers         Another key element of a private cloud is
    the   on-demand         self-service and          automating server management and
    measurement that rounds out the essential         maintenance - as well as management of
    characteristics of a private cloud.               other resources, including networks, and
                                                      storage.
    A critical and indispensible component of
    a private cloud is the Service Catalog,           Cloud characteristics and advantages
    providing a menu of standard cloud                The resources in a cloud have three
    service offerings and a self-service              essential characteristics:
    'storefront' for IT. The Service Catalog
    provides visibility into IT's offerings for the   Pooled
    enterprise - what services are being              All the resources in the cloud are
    offered, what costs are associated with a         organized and managed as a common
    given service level, and the ability to           shared pool. Pooling usually begins with


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servers and storage and then come data        usage levels and thus can understand how
and applications. Common methods for          much they have been charged. Through
structuring, connecting, and accessing the    the cloud resources can be made available
resources are used for pooling.               on an on-demand model, often via self
                                              provisioning as per the customer's
Virtualized                                   requirements. The cloud enables well-
All the resources in the pool are packaged    defined services, simple interfaces, and
in electronic 'shipping containers.' Each     automated provisioning so that the
contains not only the resource itself, but    customers can find and use services on
also the business rules governing its         their own or with minimal intervention and
access, use, and management.                  assistance from IT staff.

Networked                                     With a private cloud, one can change the
All these modular resources are accessible    unit of consumption itself. Instead of
over a network using standard interfaces.     consuming and being charged for basic
In more technical terms, they are available   technology resources (e.g., servers, CPU
as "Web services."                            cycles, gigabytes of storage, and
                                              bandwidth), business people and
Cloud computing changes the way in            processes can consume relevant and
which the technology resources are            easy-to-understand business services
consumed by the business. As the activity     (e.g., business transactions, e-mail, and
in a cloud is measured and metered,           information analyses).
customers who avail of cloud-based
services are charged on a pay-per-use Cost and Cost Structure
basis. This gives enhanced visibility to the This includes not only direct cost
customer as they can measure their actual reduction, but also cost avoidance and

Benefits of the cloud approach




                                                                                            5
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                                                 Benefits include:
      Private Clouds vs. Public Clouds
                                                    Expanded access to information and
      THE distinction between public and
                                                    applications
      private clouds is based on whether
                                                    Rapid scaling of business operations up
      the IT resources are shared between
                                                    and down
      many distinct organizations (a public
                                                    Rapid business innovation
      cloud) or dedicated to a single
                                                    Rapid deployment of new business
      organization (a private cloud). Private
                                                    capabilities
      clouds can be external to your
                                                    Expanded         coordination      and
      company's data center, such as
                                                    collaboration
      Amazon's Virtual Private Cloud
                                                    Better compliance, security, and
      service, which securely walls off a
                                                    continuity
      section     of   its   public     cloud
      infrastructure for a unique customer.
                                                 IT performance and agility
      Compared with traditional virtualized
                                                 With a private cloud, IT can collaborate
      data centers, both private and public
                                                 and innovate better, develop and deploy
      clouds benefit from automated
                                                 applications faster, and provision
      management (to save on manual
                                                 technology and services more efficiently
      labor) and homogenous hardware (for
                                                 and flexibly. The work mix changes
      lower cost and more flexibility).
                                                 dramatically. Less time and effort are
                                                 spent for commodity activities in the data
    improving cost structure. Through            center as the virtualized environment is
    consolidation       of    hardware        andmore automated and dynamically self-
    virtualization of the digital assets,        adjusting, thus, increasing the amount of
    organizations can reduce their short term    time and effort needed for business
    costs. This leads to an overall reduction of innovation and improvement projects. In
    40% in data center costs, including a 30     addition to meeting individual business
    percent reduction in power consumption       needs as they arise, IT is much better able
    and cooling costs. Virtualization enables    to look across the computing environment
    organizations to resize the data center      and optimize its performance and cost on
    closer to average capacity. Accordingly      behalf of the business at large.
    when the need arises, resources can be
    automatically channeled to the most The roadmap to the Private Cloud
    important business activities.                 A private cloud helps an organization to
                                                   organize and manage the technology
    By pooling and centrally managing assets, better. Before embarking on this journey
    a private cloud delivers economies of carefully evaluate what you want to
    scale,    better     resource     utilization, achieve through a Private Cloud, is it:
    reductions in capital outlay, ongoing
    operational     efficiencies,    and       the   Consolidating      servers,     storage,
    conversion of fixed costs to variable.           networks, and other technology
                                                     resources
    Business performance and agility                 Virtualizing technology resources,
    Private cloud can enable all technology-         including information and applications
    dependent business processes of an               Organizing and provisioning IT offerings
    organization to operate more efficiently,        as business services
    with faster cycle time and at a lower cost.      Structuring and managing IT as a
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   shared services organization
   Automating technology resource and               The Private Cloud Model
   security management                              The following elements comprise a
   Building standard interfaces with                private     cloud    computing,     or
   compatible service providers                     Infrastructure as a Service, model.
   Making effective use of selected public
   cloud services                                   Virtualization
                                                    By virtualizing physical resources,
A private cloud roadmap can be the                  then placing a management layer on
means of integrating all the above                  top, applications, servers and other
mentioned activities and enhancing their            resources can be dynamically moved,
business benefits.                                  managed and offered up to end users.

Private cloud represents a more                     Multi-tenancy
productive way for technology services to           Multiple end users share the same
be provided, consumed, and managed.                 resources (hardware, applications,
For example, technology assets may be               etc.). Multi-tenancy enables the
defined and packaged differently, through           centralization of infrastructure where
methods like metadata management and                resources can be priced at lower cost.
virtualization. IT's work may be structured
and provisioned differently, as a catalog of        Self-service
business services. Business people may              Customers can request and provision
consume many services differently, using            cloud resources as they need them.
a self-service browser interface, and pay
for them differently, if a pay-by-use               Automation
method is implemented for selected                  Automated processes ensure timely
services. And IT and the business can               service delivery to customers.
manage the technology environment and
its services differently, with greater              Dynamic, on-demand scalability
transparency into business performance              Computing resources can be
and value.                                          dynamically increased or decreased
                                                    based on user demand.
Key issues to be looked at before starting your
journey to Private Cloud                            Chargeback model
Following considerations must be                    Users' resource consumption is
evaluated before embarking on a journey             measured and billed for by the IT
to the private cloud:                               department.

Review IT infrastructure complexity                 the information and insights that can be
Organizations can derive the value of IT            gained from the data the organisation
from three basic factors. These are:                retains.

   the business specific applications and         IT infrastructure of most organisations is
   data that are used to run their                unnecessarily complex. This is because of
   operation;                                     many varied business decisions taken
   the business process improvements              over the years, with little thought given to
   that can be implemented more                   their effect impact on the organization's
   effectively through using IT; and              overall IT infrastructure. Complexity of IT
                                                                                                  7
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    infrastructure leads to deployment of a         application virtualization will help an
    vast amount of internal resources and           organisation meet several other key
    increased costs whilst delivering very little   objectives that include application and
    real business benefit. What more, it limits     service standardization; central control
    performance, scalability and particularly       and management of desktop; simplified
    agility, reducing the ability to implement      and cheaper licensing; and most
    change quickly to meet the changing             importantly the capability to deliver
    business requirements. All these issues         location independent flexible working.
    can be addressed through cloud
    computing.                                      Need for internal IT control
                                                    Effective use of any form of cloud requires
    It has been observed that organisations         that all the 'traditional' IT disciplines as
    that optimize their infrastructure through      defined by ITIL and other best practice
    concepts such as resource pooling,              frameworks should ideally be automated.
    virtualization and dynamic provisioning         If these are not already in place cloud
    can improve operational performance and         computing will not provide the shortcut to
    realize significant savings. By optimizing      delivering     them.     However,       most
    their infrastructure, they can then easily      organisations already have most of the
    create a private cloud. A private cloud         required elements, which may just need to
    offers flexible capacity, together with         be re-architected or enhanced for cloud.
    scalability, flexibility and resilience, and    These include:
    can provide applications to users
    wherever they are. The use of private              On-demand self-service: This can be
    cloud, rather than public cloud, enables           provided through standard web portals,
    organisations to maintain a higher level of        with     packaged       and     streamed
    control and conserve their existing                applications, services and complete
    investment and develop support and                 desktops published through the portal.
    management skills. In future, should the           Access to these is linked to user
    need arise to move to an external service          authentication mechanisms that define
    provider, they can do so without any               which users will have access to what all
    hassles.                                           applications and services. New users
                                                       can be set up directly from the portal
    Application delivery                               with appropriate security capabilities,
    The ubiquity of the Internet has led to            and new services can be published and
    cloud computing. Internet provides the             accessed on demand.
    standard interface for cloud: the browser.         Resource pooling: Most organizations
    Not all applications yet run natively in a         have already implemented virtualization
    browser but most are heading that way.             or are in the process of doing so.
    Studies indicate that every mainstream             Virtualization provides the capability of
    commercial application can be published            resource pooling for servers, storage,
    to a Web portal and accessed through a             desktops and more recently networks.
    browser. Except where specific device              Rapid elasticity: This is one of the key
    drivers are required that negate the               capabilities of virtualization; additional
    application being ported to a cloud                resources can be added quickly and
    service, applications can be centrally             easily as per specific needs. With a
    streamed from datacenters.                         private or hybrid cloud servicing a
                                                       defined set of users this is less of an
    Flexibility, delivered through desktop and         issue.
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   Measured Service: If organisations            virtualized desktop environment is that no
   have effective Capacity Management            data ever leaves the datacenter unless the
   and Service Level Management in place         organization's security policy specifically
   then two of the most important                allows mapping of local drives, USB
   requirements for moving to private            memory sticks or other external storage.
   cloud    and    eventually    provider        Also, on private cloud, the existing user
   independent cloud are already met.            directory infrastructure can be reused
                                                 whereas most public cloud services
Service level                                    require this to be recreated from scratch.
One of the primary benefits of the private
cloud is cost effective delivery of high         Resilience and disaster recovery
quality and guaranteed service levels that       Resilient hardware and disaster recovery
usually meet the requirements of an              processes should be an embedded and a
organisation. The first step in this direction   fundamental part of the private cloud. The
is a review of the organization's business       key elements to making failover fast, cost
and IT alignment. This review is necessary       effective and efficient are virtualization of
to ensure that the organisation has              all elements and standardization.
accurately defined the service levels it         Virtualization makes automated, scripted
requires for the key operational processes       failover and full service recovery between
that IT supports, and has a full                 datacenters achievable in minutes,
understanding of the cost, performance           potentially seconds.
and availability implications of the
requested service levels.                        Effectively private cloud provides
                                                 datacenter clustering. Standardization
The second step is to ensure that best           ensures that each datacenter is identical,
practice     frameworks      such      as        allowing active/active and active/standby
ITIL/ISO20000 for IT Service Delivery,           datacenter operation, with the added
ISO27000 for Information Security and BCI        benefit that the organization can replicate
best practice for Business Continuity are        its entire datacenter to any organisation
refined and optimized to suit the                that offers comparable facilities, saving
requirements of your organisation.               the investment cost and management
                                                 overhead of running a separate disaster
Thirdly, private cloud infrastructure is by      recovery environment.
definition a fully resilient, virtualized
environment that allows applications and         How to get to private cloud
services to be dynamically reassigned. If        The steps most organisations will need to
properly designed, implemented and               undertake to get to an initially private or
managed, downtime from hardware                  hybrid clouds, and potentially public cloud
failures should be non-existent.                 in future, are as follows:

Information security                                Understand what services your
For a private cloud every aspect can be             business requires from your IT function.
audited against ISO27000 or PCI DSS                 Define your Service Catalogue based
best practice information security                  on this.
standards. Effective security processes             Review the required service levels
can be embedded into the portal and the             needed for each of the defined services,
platform. One of the key advantages of              include resilience and data security.
using a private cloud to deliver a                  Define and agree the services you want
                                                                                                 9
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     Key business drivers of Private Cloud




        to provide internally and those that can       cloud providers can offer for the same
        be hosted or provided by a third party.        level of service.
        Measure the current resources you              Monitor every service provided whether
        require to deliver the internally provided     in house delivered or externally to
        services to the require service levels.        ensure it meets agreed service levels.
        Review your current infrastructure and
        look for all opportunities to simplify,      A unique offer from CtrlS: the on-demand
        rationalize and standardize what you         Private Cloud
        support and how you manage it.               Although organizations are excited about
        Virtualize every element you have not        using cloud technologies to bring in IT
        already done so where it is technically      spend efficiency in the organization, they
        and commercially appropriate to do so;       are still apprehensive about data security
        this includes desktops.                      when migrating to the public cloud, but
        Implement a common user portal where         while Private clouds are really secure, they
        all users access all services whether        are also expensive. CtrlS offers a solution
        provided internally or by a third party.     that cuts mid-way.
        Refine and improve your operational
        processes to take advantage of the new       With CtrlS's on-demand Private cloud
        environment.                                 framework, organizations can now avail
        Implement suitable internal charging         the benefits of a Private Cloud and also
        mechanisms so all users/departments          scale up and down as per need as you can
        can understand the costs of the              in a Public Cloud solution. The costs too
        services they are using.                     are scaled down without any significant
        Review cost of internal service              additional CAPEX or OPEX, making it an
        provision against what commercial            ideal solution for organizations who want


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the Private Cloud, yet also have the reduction, business agility, and customer
flexibility of scale and at costs that are satisfaction that no IT organization should
definitely not prohibitive.                pass up.

On-demand Private Cloud is a never-see-    About CtrlS Datacenters Limited
before concept and an extremely            With over 20,000 racks planned across
innovative framework that will bring cloud India, CtrlS is the country's first and only
computing        solutions      close     to
                                           certified Tier 4 datacenter and is offering
organizations. It is also the ideal solution
                                           cutting-edge DR solutions to over a 100
for small and mid-sized organizations who  large enterprises across verticals. CtrlS
are eagerly considering a cloud solution,  has invested a lot of time and effort in
but with robust security features, provision
                                           creating a fault tolerant datacenter which
to scale up or down and with costs that fitcan guarantee an uptime of 99.995%, the
well into their budgets. On-demand         highest in datacenter industry. To know
Private Cloud offers the best of both      more about On-Demand Private Cloud,
Public and Private Clouds.                 and our Cloud Computing solutions send
                                           us an email to mycloud@ctrls.in or visit
CtrlS believes that this is an opportunity www.CtrlS.in
for   efficiency    improvement,     cost




                                                                                    www.ctrls.in
                                                     Please feel free to send your feedback/suggestions to response@ctrls.in


  ‘This document is for informational purpose only. Ctrls makes no warranties, expressed or implied in this document. Copyright 2010 CtrlS Datacenters Ltd. All rights reserved.’

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Private Cloud Whitepaper - A Viable Option

  • 1. Whitepaper The ABC of Private Clouds A viable option or another cloud gimmick? Although many organizations have adopted the cloud and are reaping the benefits of a cloud computing platform, there are still concerns with the handling of sensitive information on a public cloud platform. For such organizations an alternate option is available, and it means having their own private cloud. The IT Landscape today has found its nirvana in the concept of the cloud. Cloud Computing has moved from a concept to a reality. It has followed the original concept of providing convenient on demand resources and consolidation across IT workloads in enterprise-wide (Private) or World-wide (Public) deployments. The CIO today is harnessing the concept of on demand IT for his workloads and balancing the same on a consolidated platform. The broad form of cloud has followed the NIST definition since inception: "Cloud computing is a model for enabling convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction" Traditionally IT systems have been built on initial predicted sizing supported by mature forms of capturing data and sizing right from an ERP system to Mailing system. These inputs formed the basis for investing in the capex for the IT Landscape under design, investing into workload spikes during peak usages. The CIO was increasingly forced to adopt known and mature technologies in
  • 2. WHITEPAPER the form of Compute, Storage and usage. This led to them losing their agility application stacks and increasingly paying and response to the business needs for premiums for the projected loads as well varied unpredictable surges and need of as saddled with non-performing the hour. inventories. This led to a widening gap in the business needs and the way IT CtrlS intends to bring the concept of responded to their need as depicted scalable private clouds to the CIO, which below: would help him address requirements as brought out by the following statements: Growing Gap The mould was broken with the advent of Imagine a scenario where your open source technologies and adoption of organization could rapidly access and these technologies by the IT world, based analyze information and make on collaboration as a central theme. These decisions? led to the birth of the concept of cloud, Innovate and launch new business which disrupted the traditional way of capabilities faster? predicting and stocking to just in time Scale business operations up or down availability for the compute elements as needed? initially. Today this has grown from IAAS Tap into new information and expertise (infrastructure as a service) to PAAS - both inside the company and in the (Platform as a Service) and moving to marketplace - on demand? SAAS (Software as a Service). And do all this while safeguarding sensitive information and other As clouds were formed, they were either business assets? labeled as Private (Enterprise-wide) or Private cloud offers you this and much Public (world-wide) with the single largest more adding up to genuine business differentiator being the security agility. component. This slowed the adoption of cloud in the security conscious enterprise What is a 'Private Cloud' anyway? domain and led to deployment of private The private cloud offers an opportunity to clouds in the traditional method of CAPEX a business enterprise to create a investments for projected work-loads and virtualized IT architecture on its own terms once again the CIO's being saddled with with the internet as a backbone for extra compute capacity than the average facilitation. The applications reside on the 2
  • 3. WHITEPAPER organization's hardware, within its network Control along with the data. The IT infrastructure is A private cloud infrastructure provides an distributed across the enterprise LANs and organization with total control of the cloud WANs. A private cloud offers the same services. An in-house information benefits as that of a public cloud - cost technology (IT) department will be able to reduction, asset utilization, information handle every aspect of the administration. availability, rapid deployment of new services, and business agility - sans the Location security risks. In the future as the need A private cloud is located in a nearby may be, a private cloud can also serve as facility, making it practical for the IT team a gateway to the public cloud, enabling a to go on-site and resolve problems and business to make use of the growing array issues as they arise. of services available on a public cloud, while keeping business-critical information Security systems 'inside' the private cloud. The organization with a private cloud has the flexibility and freedom to establish its IDC, a premier IT research firm, views own security policies i.e., the organization private cloud computing as maturization of decides on the level of security for each the evolution of the IT datacenter, and area of the cloud platform. sees virtualization as the necessary stepping stone to the private cloud Hosted Private Cloud environment. While public cloud Hosted private cloud is another form of computing raises issues of reliability, data private cloud where the infrastructure is security, system protection, compliance hosted at the provider's location rather and governance, none of these concerns than at the organization's own premises. are as prominent with the private cloud. In a hosted private cloud, physical infrastructure is provisioned and The main benefits of having a private cloud dedicated to a single customer that infrastructure are as follows: ensures no sharing of data, applications, user credentials, or other sensitive information. This dedicated infrastructure 3
  • 4. WHITEPAPER is secured in state of the art datacenters provision that service or retire it as and is often locked within a cage, further needed. limiting physical access to a select few individuals. Hosted private clouds have all Key elements of a Private Cloud infrastructure the benefits of shared clouds that are The key elements of a private cloud typically associated with cloud computing. include the following: Hosted private clouds also have many additional benefits, mostly in the areas of Self-service portals: access to a Web- enhanced security, privacy, control, and based system that enables on-demand configurability. consumption of IT services; Policy-based controls: rules, policies The building blocks of a Private Cloud and other mechanisms that govern the Infrastructure Automation, Virtualization, terms and conditions of IT resource and Service Management are fundamental consumption; building blocks for Private Cloud. Standardized hardware: servers and other hardware resources that are under IT Automation the centralized control of the IT supply Automation of even complex processes chain and lifecycle; for deployment and management allows Automated deployment and network-accessible IT components maintenance: software and other (servers, applications, storage, networks, management tools that eliminate etc.) to be rapidly deployed and manual administration as well as reduce repurposed, as required. cost and variability of IT resource maintenance; Virtualization Targeted independence: the ability to The flexibility and agility of a well- move services dynamically between managed virtual system eliminates the internal and external deployment roadblocks of the 'racking and stacking' environments based on price, physical systems, providing the basis for performance or policy; and rapid elasticity and resource pooling. Elasticity: the ability to provision, de- provision, and scale resources up and Cloud Service Management down on demand. By providing a set of business focused and policy-driven services, this delivers Another key element of a private cloud is the on-demand self-service and automating server management and measurement that rounds out the essential maintenance - as well as management of characteristics of a private cloud. other resources, including networks, and storage. A critical and indispensible component of a private cloud is the Service Catalog, Cloud characteristics and advantages providing a menu of standard cloud The resources in a cloud have three service offerings and a self-service essential characteristics: 'storefront' for IT. The Service Catalog provides visibility into IT's offerings for the Pooled enterprise - what services are being All the resources in the cloud are offered, what costs are associated with a organized and managed as a common given service level, and the ability to shared pool. Pooling usually begins with 4
  • 5. WHITEPAPER servers and storage and then come data usage levels and thus can understand how and applications. Common methods for much they have been charged. Through structuring, connecting, and accessing the the cloud resources can be made available resources are used for pooling. on an on-demand model, often via self provisioning as per the customer's Virtualized requirements. The cloud enables well- All the resources in the pool are packaged defined services, simple interfaces, and in electronic 'shipping containers.' Each automated provisioning so that the contains not only the resource itself, but customers can find and use services on also the business rules governing its their own or with minimal intervention and access, use, and management. assistance from IT staff. Networked With a private cloud, one can change the All these modular resources are accessible unit of consumption itself. Instead of over a network using standard interfaces. consuming and being charged for basic In more technical terms, they are available technology resources (e.g., servers, CPU as "Web services." cycles, gigabytes of storage, and bandwidth), business people and Cloud computing changes the way in processes can consume relevant and which the technology resources are easy-to-understand business services consumed by the business. As the activity (e.g., business transactions, e-mail, and in a cloud is measured and metered, information analyses). customers who avail of cloud-based services are charged on a pay-per-use Cost and Cost Structure basis. This gives enhanced visibility to the This includes not only direct cost customer as they can measure their actual reduction, but also cost avoidance and Benefits of the cloud approach 5
  • 6. WHITEPAPER Benefits include: Private Clouds vs. Public Clouds Expanded access to information and THE distinction between public and applications private clouds is based on whether Rapid scaling of business operations up the IT resources are shared between and down many distinct organizations (a public Rapid business innovation cloud) or dedicated to a single Rapid deployment of new business organization (a private cloud). Private capabilities clouds can be external to your Expanded coordination and company's data center, such as collaboration Amazon's Virtual Private Cloud Better compliance, security, and service, which securely walls off a continuity section of its public cloud infrastructure for a unique customer. IT performance and agility Compared with traditional virtualized With a private cloud, IT can collaborate data centers, both private and public and innovate better, develop and deploy clouds benefit from automated applications faster, and provision management (to save on manual technology and services more efficiently labor) and homogenous hardware (for and flexibly. The work mix changes lower cost and more flexibility). dramatically. Less time and effort are spent for commodity activities in the data improving cost structure. Through center as the virtualized environment is consolidation of hardware andmore automated and dynamically self- virtualization of the digital assets, adjusting, thus, increasing the amount of organizations can reduce their short term time and effort needed for business costs. This leads to an overall reduction of innovation and improvement projects. In 40% in data center costs, including a 30 addition to meeting individual business percent reduction in power consumption needs as they arise, IT is much better able and cooling costs. Virtualization enables to look across the computing environment organizations to resize the data center and optimize its performance and cost on closer to average capacity. Accordingly behalf of the business at large. when the need arises, resources can be automatically channeled to the most The roadmap to the Private Cloud important business activities. A private cloud helps an organization to organize and manage the technology By pooling and centrally managing assets, better. Before embarking on this journey a private cloud delivers economies of carefully evaluate what you want to scale, better resource utilization, achieve through a Private Cloud, is it: reductions in capital outlay, ongoing operational efficiencies, and the Consolidating servers, storage, conversion of fixed costs to variable. networks, and other technology resources Business performance and agility Virtualizing technology resources, Private cloud can enable all technology- including information and applications dependent business processes of an Organizing and provisioning IT offerings organization to operate more efficiently, as business services with faster cycle time and at a lower cost. Structuring and managing IT as a 6
  • 7. WHITEPAPER shared services organization Automating technology resource and The Private Cloud Model security management The following elements comprise a Building standard interfaces with private cloud computing, or compatible service providers Infrastructure as a Service, model. Making effective use of selected public cloud services Virtualization By virtualizing physical resources, A private cloud roadmap can be the then placing a management layer on means of integrating all the above top, applications, servers and other mentioned activities and enhancing their resources can be dynamically moved, business benefits. managed and offered up to end users. Private cloud represents a more Multi-tenancy productive way for technology services to Multiple end users share the same be provided, consumed, and managed. resources (hardware, applications, For example, technology assets may be etc.). Multi-tenancy enables the defined and packaged differently, through centralization of infrastructure where methods like metadata management and resources can be priced at lower cost. virtualization. IT's work may be structured and provisioned differently, as a catalog of Self-service business services. Business people may Customers can request and provision consume many services differently, using cloud resources as they need them. a self-service browser interface, and pay for them differently, if a pay-by-use Automation method is implemented for selected Automated processes ensure timely services. And IT and the business can service delivery to customers. manage the technology environment and its services differently, with greater Dynamic, on-demand scalability transparency into business performance Computing resources can be and value. dynamically increased or decreased based on user demand. Key issues to be looked at before starting your journey to Private Cloud Chargeback model Following considerations must be Users' resource consumption is evaluated before embarking on a journey measured and billed for by the IT to the private cloud: department. Review IT infrastructure complexity the information and insights that can be Organizations can derive the value of IT gained from the data the organisation from three basic factors. These are: retains. the business specific applications and IT infrastructure of most organisations is data that are used to run their unnecessarily complex. This is because of operation; many varied business decisions taken the business process improvements over the years, with little thought given to that can be implemented more their effect impact on the organization's effectively through using IT; and overall IT infrastructure. Complexity of IT 7
  • 8. WHITEPAPER infrastructure leads to deployment of a application virtualization will help an vast amount of internal resources and organisation meet several other key increased costs whilst delivering very little objectives that include application and real business benefit. What more, it limits service standardization; central control performance, scalability and particularly and management of desktop; simplified agility, reducing the ability to implement and cheaper licensing; and most change quickly to meet the changing importantly the capability to deliver business requirements. All these issues location independent flexible working. can be addressed through cloud computing. Need for internal IT control Effective use of any form of cloud requires It has been observed that organisations that all the 'traditional' IT disciplines as that optimize their infrastructure through defined by ITIL and other best practice concepts such as resource pooling, frameworks should ideally be automated. virtualization and dynamic provisioning If these are not already in place cloud can improve operational performance and computing will not provide the shortcut to realize significant savings. By optimizing delivering them. However, most their infrastructure, they can then easily organisations already have most of the create a private cloud. A private cloud required elements, which may just need to offers flexible capacity, together with be re-architected or enhanced for cloud. scalability, flexibility and resilience, and These include: can provide applications to users wherever they are. The use of private On-demand self-service: This can be cloud, rather than public cloud, enables provided through standard web portals, organisations to maintain a higher level of with packaged and streamed control and conserve their existing applications, services and complete investment and develop support and desktops published through the portal. management skills. In future, should the Access to these is linked to user need arise to move to an external service authentication mechanisms that define provider, they can do so without any which users will have access to what all hassles. applications and services. New users can be set up directly from the portal Application delivery with appropriate security capabilities, The ubiquity of the Internet has led to and new services can be published and cloud computing. Internet provides the accessed on demand. standard interface for cloud: the browser. Resource pooling: Most organizations Not all applications yet run natively in a have already implemented virtualization browser but most are heading that way. or are in the process of doing so. Studies indicate that every mainstream Virtualization provides the capability of commercial application can be published resource pooling for servers, storage, to a Web portal and accessed through a desktops and more recently networks. browser. Except where specific device Rapid elasticity: This is one of the key drivers are required that negate the capabilities of virtualization; additional application being ported to a cloud resources can be added quickly and service, applications can be centrally easily as per specific needs. With a streamed from datacenters. private or hybrid cloud servicing a defined set of users this is less of an Flexibility, delivered through desktop and issue. 8
  • 9. WHITEPAPER Measured Service: If organisations virtualized desktop environment is that no have effective Capacity Management data ever leaves the datacenter unless the and Service Level Management in place organization's security policy specifically then two of the most important allows mapping of local drives, USB requirements for moving to private memory sticks or other external storage. cloud and eventually provider Also, on private cloud, the existing user independent cloud are already met. directory infrastructure can be reused whereas most public cloud services Service level require this to be recreated from scratch. One of the primary benefits of the private cloud is cost effective delivery of high Resilience and disaster recovery quality and guaranteed service levels that Resilient hardware and disaster recovery usually meet the requirements of an processes should be an embedded and a organisation. The first step in this direction fundamental part of the private cloud. The is a review of the organization's business key elements to making failover fast, cost and IT alignment. This review is necessary effective and efficient are virtualization of to ensure that the organisation has all elements and standardization. accurately defined the service levels it Virtualization makes automated, scripted requires for the key operational processes failover and full service recovery between that IT supports, and has a full datacenters achievable in minutes, understanding of the cost, performance potentially seconds. and availability implications of the requested service levels. Effectively private cloud provides datacenter clustering. Standardization The second step is to ensure that best ensures that each datacenter is identical, practice frameworks such as allowing active/active and active/standby ITIL/ISO20000 for IT Service Delivery, datacenter operation, with the added ISO27000 for Information Security and BCI benefit that the organization can replicate best practice for Business Continuity are its entire datacenter to any organisation refined and optimized to suit the that offers comparable facilities, saving requirements of your organisation. the investment cost and management overhead of running a separate disaster Thirdly, private cloud infrastructure is by recovery environment. definition a fully resilient, virtualized environment that allows applications and How to get to private cloud services to be dynamically reassigned. If The steps most organisations will need to properly designed, implemented and undertake to get to an initially private or managed, downtime from hardware hybrid clouds, and potentially public cloud failures should be non-existent. in future, are as follows: Information security Understand what services your For a private cloud every aspect can be business requires from your IT function. audited against ISO27000 or PCI DSS Define your Service Catalogue based best practice information security on this. standards. Effective security processes Review the required service levels can be embedded into the portal and the needed for each of the defined services, platform. One of the key advantages of include resilience and data security. using a private cloud to deliver a Define and agree the services you want 9
  • 10. WHITEPAPER Key business drivers of Private Cloud to provide internally and those that can cloud providers can offer for the same be hosted or provided by a third party. level of service. Measure the current resources you Monitor every service provided whether require to deliver the internally provided in house delivered or externally to services to the require service levels. ensure it meets agreed service levels. Review your current infrastructure and look for all opportunities to simplify, A unique offer from CtrlS: the on-demand rationalize and standardize what you Private Cloud support and how you manage it. Although organizations are excited about Virtualize every element you have not using cloud technologies to bring in IT already done so where it is technically spend efficiency in the organization, they and commercially appropriate to do so; are still apprehensive about data security this includes desktops. when migrating to the public cloud, but Implement a common user portal where while Private clouds are really secure, they all users access all services whether are also expensive. CtrlS offers a solution provided internally or by a third party. that cuts mid-way. Refine and improve your operational processes to take advantage of the new With CtrlS's on-demand Private cloud environment. framework, organizations can now avail Implement suitable internal charging the benefits of a Private Cloud and also mechanisms so all users/departments scale up and down as per need as you can can understand the costs of the in a Public Cloud solution. The costs too services they are using. are scaled down without any significant Review cost of internal service additional CAPEX or OPEX, making it an provision against what commercial ideal solution for organizations who want 10
  • 11. WHITEPAPER the Private Cloud, yet also have the reduction, business agility, and customer flexibility of scale and at costs that are satisfaction that no IT organization should definitely not prohibitive. pass up. On-demand Private Cloud is a never-see- About CtrlS Datacenters Limited before concept and an extremely With over 20,000 racks planned across innovative framework that will bring cloud India, CtrlS is the country's first and only computing solutions close to certified Tier 4 datacenter and is offering organizations. It is also the ideal solution cutting-edge DR solutions to over a 100 for small and mid-sized organizations who large enterprises across verticals. CtrlS are eagerly considering a cloud solution, has invested a lot of time and effort in but with robust security features, provision creating a fault tolerant datacenter which to scale up or down and with costs that fitcan guarantee an uptime of 99.995%, the well into their budgets. On-demand highest in datacenter industry. To know Private Cloud offers the best of both more about On-Demand Private Cloud, Public and Private Clouds. and our Cloud Computing solutions send us an email to mycloud@ctrls.in or visit CtrlS believes that this is an opportunity www.CtrlS.in for efficiency improvement, cost www.ctrls.in Please feel free to send your feedback/suggestions to response@ctrls.in ‘This document is for informational purpose only. Ctrls makes no warranties, expressed or implied in this document. Copyright 2010 CtrlS Datacenters Ltd. All rights reserved.’