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29 Customer Service

Resolutions
2
0
1
	
  
4
It	
  is	
  the	
  new	
  year,	
  and	
  resolu2ons	
  are	
  
the	
  order	
  of	
  the	
  day.	
  
	
  
The	
  following	
  29	
  resolu2ons	
  will	
  serve	
  
as	
  great	
  mo2vators	
  and	
  reminders	
  to	
  
help	
  you	
  deliver	
  Hero-­‐Class	
  Customer	
  
ServiceTM	
  in	
  2014.	
  

Brought	
  to	
  you	
  by…	
  

customersthats2ck.com	
  
©Copyright	
  2014.	
  CTS	
  Service	
  Solu2ons.	
  All	
  Rights.	
  Reserved	
  
29 Customer Service Resolutions for 2014
29 Customer Service Resolutions for 2014
29 Customer Service Resolutions for 2014
29 Customer Service Resolutions for 2014
29 Customer Service Resolutions for 2014
29 Customer Service Resolutions for 2014
29 Customer Service Resolutions for 2014
29 Customer Service Resolutions for 2014
29 Customer Service Resolutions for 2014
29 Customer Service Resolutions for 2014
29 Customer Service Resolutions for 2014
29 Customer Service Resolutions for 2014
29 Customer Service Resolutions for 2014
29 Customer Service Resolutions for 2014
29 Customer Service Resolutions for 2014
29 Customer Service Resolutions for 2014
29 Customer Service Resolutions for 2014
29 Customer Service Resolutions for 2014
29 Customer Service Resolutions for 2014
29 Customer Service Resolutions for 2014
29 Customer Service Resolutions for 2014
29 Customer Service Resolutions for 2014
29 Customer Service Resolutions for 2014
29 Customer Service Resolutions for 2014
29 Customer Service Resolutions for 2014
29 Customer Service Resolutions for 2014
29 Customer Service Resolutions for 2014
29 Customer Service Resolutions for 2014
29 Customer Service Resolutions for 2014
Want more on Customer Service and the Customer Experience?
Download your copy of our FREE eBook,
7 Secret Customer Service Techniques Every Expert Knows.
Click the book below!

FREE!
In addition to your FREE eBook, you will receive our
eNewsletter, The Customer Conversation including…
Exclusive customer service content not published anywhere else
Our popular Monday Motivation series
Customer Service tools and resources

FREE
RESOURCES

Click the
T to Get
ab
Your Free…	
  

Also Connect with Us on Social Media!
Photo	
  Credits	
  
Woman	
  Exercising	
  (credit)	
  
2014	
  (credit)	
  
Tulips	
  (credit)	
  by	
  Ryan	
  Somma	
  
Baseball	
  Player	
  (credit)	
  by	
  kowarski	
  
Shopping	
  Cart	
  (credit)	
  by	
  Polycart	
  	
  
Phone	
  Operator	
  (credit)	
  by	
  	
  
Marcin	
  Wichary	
  
Shibu	
  Inu	
  (credit)	
  by	
  _tar0_	
  
Restroom	
  Door	
  (credit)	
  by	
  ex_magician	
  
Ducks	
  (credit)	
  by	
  Medhi	
  
No	
  Refunds	
  (credit)	
  by	
  pasa47	
  
Thumbs	
  Up	
  (credit)	
  by	
  .reid.	
  
Monopoly	
  (credit)	
  by	
  wwarby	
  
Glacier	
  Na2onal	
  Park	
  (credit)	
  by	
  	
  
Loco	
  Steve	
  
	
  

Retro	
  Desktop	
  (credit)	
  by	
  
MaYsMacintosh	
  
Metal	
  Detector	
  (credit)	
  by	
  Elsie	
  esq.	
  
Social	
  Media	
  Chalk	
  (credit)	
  by	
  	
  
mkhmarke2ng	
  
Frog	
  (credit)	
  by	
  Fron2erofficial	
  
Dilapidated	
  building	
  (credit)	
  by	
  
Michele	
  Benerice]	
  
New	
  Desktop	
  (credit)	
  by	
  	
  
MaYsMacintosh	
  
Table	
  Se]ng	
  (credit)	
  by	
  Aih.	
  
Microphone	
  (credit)	
  by	
  	
  
visual.dichotomy	
  
Trust	
  Fall	
  (credit)	
  by	
  klndonnelly	
  
Box	
  (credit)	
  by	
  rvause	
  
Photo	
  Credits	
  (con2nued)	
  
Michael	
  Jordan	
  (credit)	
  by	
  Esparta	
  
Mee2ng	
  Room	
  (credit)	
  by	
  	
  
Hotel	
  Arthur	
  Helsinki	
  
Tools	
  (credit)	
  by	
  	
  
MaYeo	
  Pacio]	
  |	
  Photography	
  
Tug	
  of	
  War	
  (credit)	
  by	
  jasoneppink	
  
Shoes	
  (credit)	
  by	
  dannymol	
  
	
  

Smile	
  (credit)	
  by	
  jetheriot	
  
Baton	
  (credit)	
  by	
  	
  
Nguyen	
  Vu	
  Hung	
  (vuhung)	
  
Telescope	
  (credit)	
  by	
  Ryan	
  Wick	
  
Blonde	
  woman	
  (credit)	
  
Book	
  cover	
  (credit)	
  
	
  

Crea2ve	
  Commons	
  AYribu2on	
  2.0	
  Generic	
  
hYp://crea2vecommons.org/licenses/by/2.0/	
  
	
  
All	
  creators	
  have	
  been	
  given	
  credit	
  with	
  their	
  name	
  and	
  a	
  link	
  to	
  their	
  work.	
  	
  
	
  
All	
  Flickr	
  images	
  used	
  in	
  this	
  SlideShare	
  are	
  used	
  under	
  the	
  Crea2ve	
  Commons	
  license	
  above.	
  All	
  images	
  used	
  
were	
  modified	
  in	
  size.	
  No	
  other	
  changes	
  were	
  made	
  to	
  these	
  images.	
  	
  
	
  

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29 Customer Service Resolutions for 2014

  • 2. It  is  the  new  year,  and  resolu2ons  are   the  order  of  the  day.     The  following  29  resolu2ons  will  serve   as  great  mo2vators  and  reminders  to   help  you  deliver  Hero-­‐Class  Customer   ServiceTM  in  2014.   Brought  to  you  by…   customersthats2ck.com   ©Copyright  2014.  CTS  Service  Solu2ons.  All  Rights.  Reserved  
  • 32. Want more on Customer Service and the Customer Experience? Download your copy of our FREE eBook, 7 Secret Customer Service Techniques Every Expert Knows. Click the book below! FREE!
  • 33. In addition to your FREE eBook, you will receive our eNewsletter, The Customer Conversation including… Exclusive customer service content not published anywhere else Our popular Monday Motivation series Customer Service tools and resources FREE RESOURCES Click the T to Get ab Your Free…   Also Connect with Us on Social Media!
  • 34. Photo  Credits   Woman  Exercising  (credit)   2014  (credit)   Tulips  (credit)  by  Ryan  Somma   Baseball  Player  (credit)  by  kowarski   Shopping  Cart  (credit)  by  Polycart     Phone  Operator  (credit)  by     Marcin  Wichary   Shibu  Inu  (credit)  by  _tar0_   Restroom  Door  (credit)  by  ex_magician   Ducks  (credit)  by  Medhi   No  Refunds  (credit)  by  pasa47   Thumbs  Up  (credit)  by  .reid.   Monopoly  (credit)  by  wwarby   Glacier  Na2onal  Park  (credit)  by     Loco  Steve     Retro  Desktop  (credit)  by   MaYsMacintosh   Metal  Detector  (credit)  by  Elsie  esq.   Social  Media  Chalk  (credit)  by     mkhmarke2ng   Frog  (credit)  by  Fron2erofficial   Dilapidated  building  (credit)  by   Michele  Benerice]   New  Desktop  (credit)  by     MaYsMacintosh   Table  Se]ng  (credit)  by  Aih.   Microphone  (credit)  by     visual.dichotomy   Trust  Fall  (credit)  by  klndonnelly   Box  (credit)  by  rvause  
  • 35. Photo  Credits  (con2nued)   Michael  Jordan  (credit)  by  Esparta   Mee2ng  Room  (credit)  by     Hotel  Arthur  Helsinki   Tools  (credit)  by     MaYeo  Pacio]  |  Photography   Tug  of  War  (credit)  by  jasoneppink   Shoes  (credit)  by  dannymol     Smile  (credit)  by  jetheriot   Baton  (credit)  by     Nguyen  Vu  Hung  (vuhung)   Telescope  (credit)  by  Ryan  Wick   Blonde  woman  (credit)   Book  cover  (credit)     Crea2ve  Commons  AYribu2on  2.0  Generic   hYp://crea2vecommons.org/licenses/by/2.0/     All  creators  have  been  given  credit  with  their  name  and  a  link  to  their  work.       All  Flickr  images  used  in  this  SlideShare  are  used  under  the  Crea2ve  Commons  license  above.  All  images  used   were  modified  in  size.  No  other  changes  were  made  to  these  images.