SlideShare a Scribd company logo
1 of 1
Download to read offline
TOP AIRLINES IN SOCIAL

From aircraft fanatics to frequent business travelers, consumers are eager to connect with and complain to
their favorite airlines. Here are the top performing airlines in social media. (7-day snapshot: January 7-15, 2014)
Get the full analysis at http://dachisgroup.com/best-airlines-in-social-media/

1.

2.

3.

massive audience of more than

audience of 492K, but ranks 2nd

performer across the board,

on our list because of all the

placing top 5 in several

excitement from its merger with

categories including

American.

engagement & impressions -

US Air maintains a collective

AA stands out for engaging a
4M and creating more than 2.4M
impressions from social
interactions.

Delta is a strong social

more than 14.7M!

5.

4.

United has the highest percentage

Alaska Air may be small, but

of actively engaged audience

they have the highest content

members of any airline.

engagement ratio of any
other ranked brand.

6.

7.

8.

with its small but loyal

all day long, Air Canada posted 200+

France content, earning it a

Qantas is actively engaged
followers and works hard to
produce witty and

Churning out content in 2 languages
times in the period, yielding a highly
active and positive audience.

engagement-worthy posts.

People love sharing Air
leading impressionsper-post ratio. They know
their audience.

9.

10.

active-audience percentage and knows how to

of the largest audience bases. They tweet and post

The Denver-based airline has a high
build a strong, loyal social following.

Operating over 66 social accounts, KLM has one
in dozens of languages, attracting interest from
consumers the world over.

Get the full analysis at http://dachisgroup.com/best-airlines-in-social-media/
Dachis Group powers the real-time marketing and social engagement of the world’s leading brands
through a combination of big data social analytics and world-class social consulting services.

More Related Content

Viewers also liked

Viewers also liked (8)

Big Data for Airlines: A Digital Journey from Social Media to your Bottom Line
Big Data for Airlines: A Digital Journey from Social Media to your Bottom LineBig Data for Airlines: A Digital Journey from Social Media to your Bottom Line
Big Data for Airlines: A Digital Journey from Social Media to your Bottom Line
 
Analysis of WestJet's Use of Social Media
Analysis of WestJet's Use of Social MediaAnalysis of WestJet's Use of Social Media
Analysis of WestJet's Use of Social Media
 
Social media in the airlines business, 1st journey, 2011
Social media in the airlines business, 1st journey, 2011Social media in the airlines business, 1st journey, 2011
Social media in the airlines business, 1st journey, 2011
 
Big Data Airline Project at UAEU
Big Data Airline Project at UAEUBig Data Airline Project at UAEU
Big Data Airline Project at UAEU
 
Airline Analytics: Decision Analytics Centers of Excellence
Airline Analytics: Decision Analytics Centers of ExcellenceAirline Analytics: Decision Analytics Centers of Excellence
Airline Analytics: Decision Analytics Centers of Excellence
 
Top 50 case-studies of airlines and airports excelling in social media
Top 50 case-studies of airlines and airports excelling in social mediaTop 50 case-studies of airlines and airports excelling in social media
Top 50 case-studies of airlines and airports excelling in social media
 
R by example: mining Twitter for consumer attitudes towards airlines
R by example: mining Twitter for consumer attitudes towards airlinesR by example: mining Twitter for consumer attitudes towards airlines
R by example: mining Twitter for consumer attitudes towards airlines
 
Airline Revenue - Case Study and Industry Analysis
Airline Revenue - Case Study and Industry AnalysisAirline Revenue - Case Study and Industry Analysis
Airline Revenue - Case Study and Industry Analysis
 

More from Dachis Group

Dachis Group - Lessons Learned from 2011 Shopping Season
Dachis Group - Lessons Learned from 2011 Shopping SeasonDachis Group - Lessons Learned from 2011 Shopping Season
Dachis Group - Lessons Learned from 2011 Shopping Season
Dachis Group
 
Dachis Group - 2011 shopping season infographic
Dachis Group - 2011 shopping season infographicDachis Group - 2011 shopping season infographic
Dachis Group - 2011 shopping season infographic
Dachis Group
 

More from Dachis Group (20)

Social Business Journal - 7 Campaign Insights from Red Bull Stratos
Social Business Journal - 7 Campaign Insights from Red Bull StratosSocial Business Journal - 7 Campaign Insights from Red Bull Stratos
Social Business Journal - 7 Campaign Insights from Red Bull Stratos
 
Webinar: 7 Social Campaign Insights from Red Bull Stratos (@DachisGroup)
Webinar: 7 Social Campaign Insights from Red Bull Stratos (@DachisGroup)Webinar: 7 Social Campaign Insights from Red Bull Stratos (@DachisGroup)
Webinar: 7 Social Campaign Insights from Red Bull Stratos (@DachisGroup)
 
Webinar: Social Business and Financial Services, with @DachisGroup @Socialware
Webinar: Social Business and Financial Services, with @DachisGroup @SocialwareWebinar: Social Business and Financial Services, with @DachisGroup @Socialware
Webinar: Social Business and Financial Services, with @DachisGroup @Socialware
 
Social Business by Design excerpt - Social Business Journal Issue 1
Social Business by Design excerpt - Social Business Journal Issue 1Social Business by Design excerpt - Social Business Journal Issue 1
Social Business by Design excerpt - Social Business Journal Issue 1
 
Disney's Twitterverse - Social Business Journal Issue 2
Disney's Twitterverse - Social Business Journal Issue 2Disney's Twitterverse - Social Business Journal Issue 2
Disney's Twitterverse - Social Business Journal Issue 2
 
Webinar: Collaborative Reporting by @DachisGroup
Webinar: Collaborative Reporting by @DachisGroupWebinar: Collaborative Reporting by @DachisGroup
Webinar: Collaborative Reporting by @DachisGroup
 
Webinar: Black Friday Winners and Losers 2012 (@DachisGroup)
Webinar: Black Friday Winners and Losers 2012 (@DachisGroup)Webinar: Black Friday Winners and Losers 2012 (@DachisGroup)
Webinar: Black Friday Winners and Losers 2012 (@DachisGroup)
 
Social Business Journal v02
Social Business Journal v02Social Business Journal v02
Social Business Journal v02
 
Current State of Social Engagement Inside The Large Enterprise | Engagement @...
Current State of Social Engagement Inside The Large Enterprise | Engagement @...Current State of Social Engagement Inside The Large Enterprise | Engagement @...
Current State of Social Engagement Inside The Large Enterprise | Engagement @...
 
Webinar - The Connected Company
Webinar  - The Connected CompanyWebinar  - The Connected Company
Webinar - The Connected Company
 
Webinar: Measuring Social Campaigns (@DachisGroup)
Webinar: Measuring Social Campaigns (@DachisGroup)Webinar: Measuring Social Campaigns (@DachisGroup)
Webinar: Measuring Social Campaigns (@DachisGroup)
 
Dachis Group and Facebook Webinar June 14, 2012
Dachis Group and Facebook Webinar June 14, 2012Dachis Group and Facebook Webinar June 14, 2012
Dachis Group and Facebook Webinar June 14, 2012
 
Social Business Design
Social Business DesignSocial Business Design
Social Business Design
 
Employee Advocacy
Employee AdvocacyEmployee Advocacy
Employee Advocacy
 
Dachis Group Social Business Journal - Issue 01
Dachis Group Social Business Journal - Issue 01Dachis Group Social Business Journal - Issue 01
Dachis Group Social Business Journal - Issue 01
 
The Social Performance of Mega-Software Brands: SAP vs Oracle
The Social Performance of Mega-Software Brands: SAP vs OracleThe Social Performance of Mega-Software Brands: SAP vs Oracle
The Social Performance of Mega-Software Brands: SAP vs Oracle
 
Facebook fMC guidebook (Dachis Group)
Facebook fMC guidebook (Dachis Group)Facebook fMC guidebook (Dachis Group)
Facebook fMC guidebook (Dachis Group)
 
Dachis Group Super Social 2012
Dachis Group Super Social 2012Dachis Group Super Social 2012
Dachis Group Super Social 2012
 
Dachis Group - Lessons Learned from 2011 Shopping Season
Dachis Group - Lessons Learned from 2011 Shopping SeasonDachis Group - Lessons Learned from 2011 Shopping Season
Dachis Group - Lessons Learned from 2011 Shopping Season
 
Dachis Group - 2011 shopping season infographic
Dachis Group - 2011 shopping season infographicDachis Group - 2011 shopping season infographic
Dachis Group - 2011 shopping season infographic
 

Recently uploaded

Ahmedabad Escort Service Ahmedabad Call Girl 0000000000
Ahmedabad Escort Service Ahmedabad Call Girl 0000000000Ahmedabad Escort Service Ahmedabad Call Girl 0000000000
Ahmedabad Escort Service Ahmedabad Call Girl 0000000000
mountabuangels4u
 
Sample sample sample sample sample sample
Sample sample sample sample sample sampleSample sample sample sample sample sample
Sample sample sample sample sample sample
Casey Keith
 
Sample sample sample sample sample sample
Sample sample sample sample sample sampleSample sample sample sample sample sample
Sample sample sample sample sample sample
Casey Keith
 
sample sample sample sample sample sample
sample sample sample sample sample samplesample sample sample sample sample sample
sample sample sample sample sample sample
Casey Keith
 

Recently uploaded (20)

WhatsApp Chat: 📞 8617697112 Hire Call Girls Cooch Behar For a Sensual Sex Exp...
WhatsApp Chat: 📞 8617697112 Hire Call Girls Cooch Behar For a Sensual Sex Exp...WhatsApp Chat: 📞 8617697112 Hire Call Girls Cooch Behar For a Sensual Sex Exp...
WhatsApp Chat: 📞 8617697112 Hire Call Girls Cooch Behar For a Sensual Sex Exp...
 
Mathura Call Girls 8250077686 Service Offer VIP Hot Model
Mathura Call Girls 8250077686 Service Offer VIP Hot ModelMathura Call Girls 8250077686 Service Offer VIP Hot Model
Mathura Call Girls 8250077686 Service Offer VIP Hot Model
 
Kolkata Call Girls - 📞 8617697112 🔝 Top Class Call Girls Service Available
Kolkata Call Girls - 📞 8617697112 🔝 Top Class Call Girls Service AvailableKolkata Call Girls - 📞 8617697112 🔝 Top Class Call Girls Service Available
Kolkata Call Girls - 📞 8617697112 🔝 Top Class Call Girls Service Available
 
Kanpur Call Girls Service ☎ ️82500–77686 ☎️ Enjoy 24/7 Escort Service
Kanpur Call Girls Service ☎ ️82500–77686 ☎️ Enjoy 24/7 Escort ServiceKanpur Call Girls Service ☎ ️82500–77686 ☎️ Enjoy 24/7 Escort Service
Kanpur Call Girls Service ☎ ️82500–77686 ☎️ Enjoy 24/7 Escort Service
 
Genuine 8250077686 Hot and Beautiful 💕 Bhavnagar Escorts call Girls
Genuine 8250077686 Hot and Beautiful 💕 Bhavnagar Escorts call GirlsGenuine 8250077686 Hot and Beautiful 💕 Bhavnagar Escorts call Girls
Genuine 8250077686 Hot and Beautiful 💕 Bhavnagar Escorts call Girls
 
Hire 💕 8617697112 Surat Call Girls Service Call Girls Agency
Hire 💕 8617697112 Surat Call Girls Service Call Girls AgencyHire 💕 8617697112 Surat Call Girls Service Call Girls Agency
Hire 💕 8617697112 Surat Call Girls Service Call Girls Agency
 
Ahmedabad Escort Service Ahmedabad Call Girl 0000000000
Ahmedabad Escort Service Ahmedabad Call Girl 0000000000Ahmedabad Escort Service Ahmedabad Call Girl 0000000000
Ahmedabad Escort Service Ahmedabad Call Girl 0000000000
 
VIP Vapi Call Girls 📞 8617697112 Vapi Call Girls
VIP Vapi Call Girls 📞 8617697112 Vapi Call GirlsVIP Vapi Call Girls 📞 8617697112 Vapi Call Girls
VIP Vapi Call Girls 📞 8617697112 Vapi Call Girls
 
Sample sample sample sample sample sample
Sample sample sample sample sample sampleSample sample sample sample sample sample
Sample sample sample sample sample sample
 
Kurnool Call Girls 🥰 8617370543 Service Offer VIP Hot Model
Kurnool Call Girls 🥰 8617370543 Service Offer VIP Hot ModelKurnool Call Girls 🥰 8617370543 Service Offer VIP Hot Model
Kurnool Call Girls 🥰 8617370543 Service Offer VIP Hot Model
 
Sun World Bana Hills, Vienam Part 2 (越南 巴拿山太陽世界 下集).ppsx
Sun World Bana Hills, Vienam Part 2  (越南 巴拿山太陽世界 下集).ppsxSun World Bana Hills, Vienam Part 2  (越南 巴拿山太陽世界 下集).ppsx
Sun World Bana Hills, Vienam Part 2 (越南 巴拿山太陽世界 下集).ppsx
 
Jhargram call girls 📞 8617697112 At Low Cost Cash Payment Booking
Jhargram call girls 📞 8617697112 At Low Cost Cash Payment BookingJhargram call girls 📞 8617697112 At Low Cost Cash Payment Booking
Jhargram call girls 📞 8617697112 At Low Cost Cash Payment Booking
 
Ooty call girls 📞 8617697112 At Low Cost Cash Payment Booking
Ooty call girls 📞 8617697112 At Low Cost Cash Payment BookingOoty call girls 📞 8617697112 At Low Cost Cash Payment Booking
Ooty call girls 📞 8617697112 At Low Cost Cash Payment Booking
 
Sample sample sample sample sample sample
Sample sample sample sample sample sampleSample sample sample sample sample sample
Sample sample sample sample sample sample
 
❤Personal Contact Number Varanasi Call Girls 8617697112💦✅.
❤Personal Contact Number Varanasi Call Girls 8617697112💦✅.❤Personal Contact Number Varanasi Call Girls 8617697112💦✅.
❤Personal Contact Number Varanasi Call Girls 8617697112💦✅.
 
Genuine 8250077686 Hot and Beautiful 💕 Diu Escorts call Girls
Genuine 8250077686 Hot and Beautiful 💕 Diu Escorts call GirlsGenuine 8250077686 Hot and Beautiful 💕 Diu Escorts call Girls
Genuine 8250077686 Hot and Beautiful 💕 Diu Escorts call Girls
 
Genuine 9332606886 Hot and Beautiful 💕 Pune Escorts call Girls
Genuine 9332606886 Hot and Beautiful 💕 Pune Escorts call GirlsGenuine 9332606886 Hot and Beautiful 💕 Pune Escorts call Girls
Genuine 9332606886 Hot and Beautiful 💕 Pune Escorts call Girls
 
sample sample sample sample sample sample
sample sample sample sample sample samplesample sample sample sample sample sample
sample sample sample sample sample sample
 
Hire 💕 8617697112 Champawat Call Girls Service Call Girls Agency
Hire 💕 8617697112 Champawat Call Girls Service Call Girls AgencyHire 💕 8617697112 Champawat Call Girls Service Call Girls Agency
Hire 💕 8617697112 Champawat Call Girls Service Call Girls Agency
 
Hire 💕 8617697112 Chamba Call Girls Service Call Girls Agency
Hire 💕 8617697112 Chamba Call Girls Service Call Girls AgencyHire 💕 8617697112 Chamba Call Girls Service Call Girls Agency
Hire 💕 8617697112 Chamba Call Girls Service Call Girls Agency
 

The Top Airlines in Social Media - Dachis Group

  • 1. TOP AIRLINES IN SOCIAL From aircraft fanatics to frequent business travelers, consumers are eager to connect with and complain to their favorite airlines. Here are the top performing airlines in social media. (7-day snapshot: January 7-15, 2014) Get the full analysis at http://dachisgroup.com/best-airlines-in-social-media/ 1. 2. 3. massive audience of more than audience of 492K, but ranks 2nd performer across the board, on our list because of all the placing top 5 in several excitement from its merger with categories including American. engagement & impressions - US Air maintains a collective AA stands out for engaging a 4M and creating more than 2.4M impressions from social interactions. Delta is a strong social more than 14.7M! 5. 4. United has the highest percentage Alaska Air may be small, but of actively engaged audience they have the highest content members of any airline. engagement ratio of any other ranked brand. 6. 7. 8. with its small but loyal all day long, Air Canada posted 200+ France content, earning it a Qantas is actively engaged followers and works hard to produce witty and Churning out content in 2 languages times in the period, yielding a highly active and positive audience. engagement-worthy posts. People love sharing Air leading impressionsper-post ratio. They know their audience. 9. 10. active-audience percentage and knows how to of the largest audience bases. They tweet and post The Denver-based airline has a high build a strong, loyal social following. Operating over 66 social accounts, KLM has one in dozens of languages, attracting interest from consumers the world over. Get the full analysis at http://dachisgroup.com/best-airlines-in-social-media/ Dachis Group powers the real-time marketing and social engagement of the world’s leading brands through a combination of big data social analytics and world-class social consulting services.