A brief history and overview of the library, itc collections services and various agencies.

1. Memphis Public Library & Information Center Board of Trustees Orientation

2. 1888

3. Frederick H. Cossitt

4. 1893

5. 120 years later…

6. As a City of Memphis agency in the Division of Public Services and Neighborhoods

7. 19 Locations

10. 650,000

12. We serve lifelong learners…

13. And encourage young readers.

14. We serve newcomers wishing to improve their language skills…

15. And small business owners wanting to grow what they have built.

16. Our programs bring history to life…

17. And our computers connect people with the vastness of the World Wide Web.

18. We are in the business of satisfying the customer’s need to know. ?

19. Old tools…

20. New tools!

21. We help our customers find just the right book.

22. or the resources to move one step closer to their dreams…

23. We can make assignments just a little easier…

24. And, at the end of the day, we can even help them enjoy what they have accomplished.

25. Our structure looks like…

26. This.

27. Our regions look like this…

28. North Region North Raleigh Crenshaw Cossitt Frayser Hollywood Gaston Park

29. South Region South Cherokee East Shelby Levi Parkway Village Whitehaven

30. East Region Bartlett Cordova Highland Poplar-White Station Randolph

31. Children’s

32. Humanities

33. LINC/211

34. Business/Sciences

35. History

36. WYPL TV/Radio

37. Support Services

38. Staff Development

40. of satisfying the customer’s need to know