Sutton's approach to behavior change and smarter services focuses on enabling residents to make smarter choices about how they live through programs that encourage more sustainable transportation, litter reduction, and community involvement. Their most successful program, Smarter Travel Sutton, worked with residents to promote walking, cycling, and public transit, resulting in reductions in car use and increases in cycling and bus ridership. Sutton is also testing approaches to increase community involvement in litter cleanup and applying lessons from these behavior change programs to make cuts required due to budget reductions.