1. SAP SERVICES FINDER
BUSINESS ANALYTICS SERVICES FROM SAP

2. CONTENTS
1 Overview
2 Introduction
3 BUSINESS ANALYTICS SERVICES FROM SAP
4 Enterprise performance management
5 Services for performance analytics
6 Governance, risk, and compliance (GRC)
Overview
You've chosen the right solutions for business success. The SAP Services organization
will help you maximize your success by providing the experts, certified partner
methodologies, and tools for an effective IT environment. We offer cutting-edge service
program innovations and comprehensive, best-practice services that span all phases of
your solution life cycle. These offerings can help you properly align your IT and business
strategies, streamline software installation, and keep your IT systems and business
operating at peak levels.
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3. INTRODUCTION
MEETING TODAY'S IT CHALLENGES
The extensive array of tailored programs offered by SAP Services covers you
throughout the entire solution life cycle at a level of engagement that fits your
needs. SAP divides the solution life cycle into three phases:
• Planning -- The phase during which you define the business processes and IT road map
related to your implementation, and SAP Services helps you set the stage for IT-powered
business innovation
• Building -- The phase during which you deploy or expand functionality, and SAP Services
ensures the success of your project
• Running -- The phase during which SAP Services helps you reduce TCO and sustain IT
excellence as you operate and optimize your solution
Within these three phases, there are four levels of engagement. The first is
complete solution execution, where SAP Services delivers a comprehensive
offering - from project management to implementation to ongoing operation. The
second is expert guidance, where SAP Services solves key challenges and helps
you address specific business demands. The third is quality management, where
SAP Services ensures that your project is completed on time and within budget
through auditing for continuous improvement. The fourth is enablement, where
SAP Services delivers the knowledge, training, and certification to help you get
the most from your solutions.
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4. BUSINESS ANALYTICS SERVICES FROM SAP
SERVICE MAP
BUSINESS ANALYTICS SERVICES FROM SAP
To compete during this time of economic uncertainty, organizations worldwide are investing in
IT solutions that can help mitigate risk and facilitate quick and accurate data-based decision
making.
In selecting business analytics services from SAP, you can gain the functionality and support
you need to manage risk and make informed decisions. You can also align strategy and
execution, improve performance, leverage the value that our solutions can generate, and
maximize your return on your IT investments.
Delivering Critical Services
In working with us, you gain the knowledge and support you need to quickly plan and
implement these categories of business analytics services from SAP:
• Business intelligence – BI -- Helps organizations to quickly and cost-effectively enhance their strategies for information delivery,
assisting them in identifying key performance drivers and providing them with data that is fully integrated and reliable -- and delivered in
clear visual contexts, while also providing them with the capability required to gain the type of business insight that can improve and
integrate decision making
• Enterprise information management -- Provides organizations with the business processes that can help users accurately and
comprehensively gather, cleanse, integrate, manage, and govern the trusted information used across the enterprise
• Enterprise performance management -- Supports organizational initiatives to develop and implement SAP EPM solutions, helping them
optimize performance by translating business strategies into operational objectives and metrics
• Governance, risk, and compliance -- Provides expert guidance in using governance, risk, and compliance (GRC) solutions to establish
effective governance, manage related risks, and meet regulatory requirements - today, and in the uncertain market and economic
environments of tomorrow
• Performance and insight optimization services -- Provides organizations with direct access to our industry experts who can help
organizations visualize and assess future performance, establish strategies, and manage the impact to the business, all by integrating the
business and predictive intelligence capabilities that SAP BusinessObjects technology can provide
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5. BUSINESS ANALYTICS SERVICES FROM SAP
ENTERPRISE PERFORMANCE MANAGEMENT
Our consultants can help you develop and implement a business analytics solution from SAP,
one that can support your efforts to translate strategic objectives into realized outcomes.
In working with us, you can fully integrate an EPM solution into all levels of your business.
As a result, you can quickly realize the cost savings, compliance, and strategic advantages
that are possible when you improve performance - throughout your enterprise - via these
activities:
• Identify the benefits of using your EPM solution - and the opportunities for improving
your business and IT performance
• Plan, build, and run your first comprehensive solution
• Migrate your existing architecture
• Assess your solution's capability to align your operations with your objectives
With our help, you can transform your organization into a performance-oriented enterprise
capable of performing these critical functions:
• Define your strategy for aligning your operations with your corporate goals and - detail
and prioritize the activities involved
• Plan, budget, forecast, and allocate the project resources you need to align your strategy with your objectives, all while easing
demands - wherever possible - on your personnel and organization
• Consolidate, monitor, and report your performance outcomes in ways that follow management, regulatory, and statutory
requirements and maintain a fully documented audit trail, without disrupting adjacent business processes
• Model and optimize those drivers of profitability that can help you accomplish your overall business goals
• Use comprehensive, relevant, and flexible analytics in ways that help you improve operational performance
Our consultants can also drive your migration design for SAP BusinessObjects Planning and Consolidation, helping your organization
implement these activities:
• Migrate - quickly and easily - to SAP BusinessObjects Planning and Consolidation
• Mitigate key migration challenges
• Develop tailored migration plans via our proven tools, processes, and methodologies
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6. BUSINESS ANALYTICS SERVICES FROM SAP
SERVICES FOR PERFORMANCE ANALYTICS
• Deploy dashboard analytics
• Manage reporting deployment
• Deploy operational reports
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7. BUSINESS ANALYTICS SERVICES FROM SAP
GOVERNANCE, RISK, AND COMPLIANCE (GRC)
When organizations lack the tools and techniques to effectively manage - and efficiently
implement - their governance, risk, and compliance (GRC) initiatives, they may encounter
significant difficulties in complying with industry standards and government regulations as well
as in protecting critical information, leveraging growth opportunities, and providing
stakeholders with the value-generating outcomes they require.
Our consultants can help you optimize your GRC solutions in ways that enable you to
successfully manage and implement your GRC initiatives. In working with us, you can reduce
the costs involved in monitoring and strengthening the IT controls that are related to your key
business processes - without compromising the integrity of your GRC activities, and while
accomplishing these business objectives:
Transform GRC processes:
• Gain insight into the processes and IT system that run an as-is GRC landscape
• Identify the gaps preventing progression - and the opportunities offering improvement
• Outline a road map showing the steps involved in improving GRC processes
Improve internal controls for generating financial reports:
• Develop more accurate and complete financial statements
• Comply with financial controls legislation, such as the U.S. Sarbanes-Oxley Act
• Document, monitor, assess, and test internal controls for financial reporting
• Monitor the financial control authorizations involved in using such business processes as order-to-cash and procure-to-pay
Identify and manage risks
• Leverage solutions to identify and manage IT risks
• Identify the risk-relevant custom development objects within an SAP landscape - so as to effectively and efficiently remediate
problems with custom codes
Comply with international trade regulations
• Streamline existing processes for organizations competing globally
• Implement targeted solutions designed to comply with established international regulations for licensing, customs control, and
import and export trading
Comply with environmental regulations
• Implement targeted solutions designed to comply with established health, safety, and product safety standards
Improve internal controls for accessing IT systems
• Control access to, and monitor the use of, IT landscapes via SAP systems
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8. CONTACT SAP
YOUR CHOICE OF FLEXIBLE ENGAGEMENT MODELS
Think ahead with SAP Services. Whether you need best-of-breed support for Contact us
routine operations or cutting-edge expertise to handle future business challenges,
SAP Services can help. For more details on our offerings and the many ways you North America
can use SAP Services to help your business, contact your local sales office. +1-800-872-1727
International
+1-604-974-3629
Visit SAP.com
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