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DANTE transnational German-Dutch Project
            Workshop 2, 4. July 2012




                   Landsichten.de –
    An innovative marketing tool for medium-
           sized hosts in rural areas



Inken Garbe
Federal Labour Society for farm holiday and tourism in rural areas of
Germany e.V.
garbe@landsichten.de, Tel. 030 / 28 44 41 19-0
Structure

► Starting point
  ► Farm holiday one current trend
  ► Situation for hosts

► Development of Landsichten
  ► Starting point
  ► Reasons for a new system

► How does Landsichten work?
  ► Advantages for hosts
  ► Advantages for guests
Farm holiday one of the current trends-
                 An analysis of travel business by BMELV
                 2011
                 (May 2010-May 2011)

► 6% of all domestic travels are farm holidays (in a broader sense)

► 4,5 million guests with 5,1 million farm holidays in Germany

► About 24,4 million overnight stays

► Every second farm holiday is a short stay (max. 4 days)

► Average payment for bed and board 33,50 Euro per person and day
Farm holiday one of the current trends-
                 An analysis of travel business by BMELV
                 2011
                 (May 2010-May 2011)
► The average guest of farm holiday:
  ► 41 years old
  ► Has Abitur and university graduation
  ► Net income of 2.666 Euro

► Farm holiday-makers (especially of short holidays) are compared to the
  total population often male (61 %)
► 1/3 of farm holidays with children; seniors have the longest stays
  (average stay of 7,1 days)
► Federal state of origin: most are from North Rhine-Westphalia, Bavaria
  or Baden-Württemberg
► Some are from Brandenburg and Schleswig- Holstein (travel in their
  own federal state?)
Growth potential and special wishes of the
                 guests
                              Activities:
►                             1. Animals (cows, cowshed, pigs,…)
    Family holiday
                              2. Enjoy regional specialities
►   Relaxation holiday        3. Walking
►   Beach holiday             4. Shopping in farm stores
►   Natural holiday           5. Swimming in lakes/ sea
►                             6. Natural attractions
    Health holiday
                              7. Cycling
                              8. Barbecue, campfire
                              9. Sauna
                              10. Health offers
                              11. Driving tractors, doing farm work
                              12. Sledging
                              13. Beauty/ Wellness
                              14. Cultural and historic sights
                              15. Organized meetings with locals
                              16. Festivals and other happenings (rifle club
                                  festival, farmer`s market)
Situation of the hosts

► Federal Labour Society for farm holiday and tourism in rural areas of
  Germany e.V. holds a seasonal survey every year to analyze the level
  of the farm accommodation`s occupancy and the contentedness of the
  hosts
Average occupancy of the holiday flats
                and cottages




                                                              Belegungstage

► Half of all farms had a occupancy of more than 160 days per year. Clear
  growth in high occupancy segments
Average occupancy compared to last year




► 44 % of all farms are running better or much better to capacity, 44%
  have a stable capacity.
Development of the average days of
                  occupancy (mean values)
                                                           Holiday flats/ cottages




                                                           guestrooms




► The average days of occupancy show a positive development since starting the
  survey.
Seasonal occupancy of 2006 to 2011




                              Easter    Whitsuntide   Summer    Autumn    Intermediate
       Christmas,   Winter
                              holiday                 holiday   holiday   season
       New Year`s   holiday
       Eve



► Especially the travel periods at Easter and Whitsuntide show the
  positively developed occupancy and the constant increase
Development of Landsichten
Starting point

► Federal Labour Society as the holding association with 12 federal
  state associations

► 5.000 characteristic hosts in rural areas (holiday farms, wine-grower
  farms, riding farms, hay inns, country hotels)

► Well linked in rural areas by sponsor members
Starting point

► Marketing of hosts only by federal state associations (online and
  offline)
  ► 12 different catalogues
  ► 12 independent databases and internet portals
       (different technical standards)

► the Federal Labour Society concentrates on:
  ► Linking to internet portals of the federal state associations
  ► Passing on the requests of catalogues (online/ offline)

► Little synergy in the cooperation of the federal state associations
Pressure of acting

► High pressure of innovation in online marketing

► High need for investment in professional databases and internet
  solutions (independent of the number of hosts)

► Heterogeneous stucure of hosts and commitment to members

► Marketing of tourism in rural areas has to be refered to a topic;
  destination is (more or less) second-rate; federal state often unimportant
  for guests
  ► Perceptible from catalogue requests
  ► Consequence: purely federal state specific marketing of land tourism
      leaves high potentials unused
Catalogue requests (example: North
                  Germany)
     Distribution of combination of incoming requests
                  „Sea or                             Lower Saxony
                  mountain“



60% search for
destinations by
themes (throughout
all federal states!)                                    Only 40 %
                                                        determined to
                 „Sea“
                                                        one federal
                                                        state

                                                       Mecklenburg-
                                                       West
                         „Baltic Sea“   „North Sea“    Pomerania
Decision in 2009/10

► Time for online marketing initiative throughout the whole of
  Germany instead of ealier work on federal state level

  ► Carried together by all federal state associations
  ► common database, common technology
  ► Clear allocation of tasks: federal state associations remain only
    contact partner for members
  ► Make a search for accommodation throughout all federal states
    possible and save regional identity of the hosts as well as of the
    federal state associations
  ► Let (hopefully all) hosts be able to use the most modern
    technologies (online marketing, host management)
The project Landsichten

► 2010 founding of Landtourismus Marketing GmbH for the development
  and the running of the homepage www.landsichten.de
► Together with the German farmer`s association as the 2. shareholder
► Online-start in June 2011
► Now: about 2650 hosts!
How does landsichten work?
1 Federal Republic of Germany and 12 federal state
homepages
Lower Saxony – front page
Brandenburg – front page
Bavaria – front page
Principle of the Landsichten network

► Host gets one firm contact partner of his federal state association for
  all technical questions, incl. consultation and education

► The host is marketed on Germany- and his federal state homepage of
  Landsichten.de

► On request also marketing in more distribution channels (federal
  marketing organization, regional platforms, commercial holiday flat
  portals – bestfewo.de, Casamundo.de) – without extra data
  management!
Principle of the Landsichten network

► Subdivision of the Landsichten homepage into topics and natural
  landscapes (also throughout all federal states)

► Broad search possibilities based on a detailed data base (about 500
  features)

► Host not only gets a marketing platform, but also a solution of
  organization especially for small and medium-sized firms, that gives
  additional benefit and makes daily work easier .
Subdivision into regions
Subdivision into topics
Service for all hosts

► Optimal presentation on the internet (basic pay scale)
  ► independent data management in password-saved login rooms
  ► Pictures, texts, calendar of occupancy, prices, features, location,...
  ► On request: online-booking and and use of more distribution
    channels without extra data care

► Additional option: „free of care- packet“ (premium pay scale)
  ► Guest administration software
  ► Newsletter-dispatch
  ► Homepage- construction set
  ► Calendar of occupancy linked on own homepage

► Consultation, education, manual, ...
Clearly structured hit list
Search for host with special features
                  possible
► Every firm is in categories of different features (all together 500 features
  in the database)

► Creterions can be filtered – flexible hit list for each input

► example: Type of farms, living units, catering, classification, location,
  furnishings, attractions for children, service for guests…

► Special creterions for main topics: children, riding, wine…
Searching the ideal farm – for
individualists
Optimal presentation in the host entry
Login area as a control centre:
paste pictures and texts
Login area as a control centre :
put bookings into the occupancy calendar
Online booking - Channelmanagement
Newsletter dispatch to regular customers
Newsletter dispatch to regular customers
Construct the homepage
Construct the homepage
Construct the homepage
Outview – future challenges

► Perception of daily offers, popular destinations, farm cafés, direct
  sellers, tours etc.  possibility of a total planning of the holiday for the
  guest

► Increase synergies, avoid doubled work  improve internal structures

► Competition with federal marketing organizations political lobbyism

► Decrease of public development funds  reaching for financial stability

► Structural change in agriculture and rural areas  qualification, develop
  new target groups
Thank you for your attention

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2012 06-15 vorstellung-landsichten_dante_projekt_uk

  • 1. DANTE transnational German-Dutch Project Workshop 2, 4. July 2012 Landsichten.de – An innovative marketing tool for medium- sized hosts in rural areas Inken Garbe Federal Labour Society for farm holiday and tourism in rural areas of Germany e.V. garbe@landsichten.de, Tel. 030 / 28 44 41 19-0
  • 2. Structure ► Starting point ► Farm holiday one current trend ► Situation for hosts ► Development of Landsichten ► Starting point ► Reasons for a new system ► How does Landsichten work? ► Advantages for hosts ► Advantages for guests
  • 3. Farm holiday one of the current trends- An analysis of travel business by BMELV 2011 (May 2010-May 2011) ► 6% of all domestic travels are farm holidays (in a broader sense) ► 4,5 million guests with 5,1 million farm holidays in Germany ► About 24,4 million overnight stays ► Every second farm holiday is a short stay (max. 4 days) ► Average payment for bed and board 33,50 Euro per person and day
  • 4. Farm holiday one of the current trends- An analysis of travel business by BMELV 2011 (May 2010-May 2011) ► The average guest of farm holiday: ► 41 years old ► Has Abitur and university graduation ► Net income of 2.666 Euro ► Farm holiday-makers (especially of short holidays) are compared to the total population often male (61 %) ► 1/3 of farm holidays with children; seniors have the longest stays (average stay of 7,1 days) ► Federal state of origin: most are from North Rhine-Westphalia, Bavaria or Baden-Württemberg ► Some are from Brandenburg and Schleswig- Holstein (travel in their own federal state?)
  • 5. Growth potential and special wishes of the guests Activities: ► 1. Animals (cows, cowshed, pigs,…) Family holiday 2. Enjoy regional specialities ► Relaxation holiday 3. Walking ► Beach holiday 4. Shopping in farm stores ► Natural holiday 5. Swimming in lakes/ sea ► 6. Natural attractions Health holiday 7. Cycling 8. Barbecue, campfire 9. Sauna 10. Health offers 11. Driving tractors, doing farm work 12. Sledging 13. Beauty/ Wellness 14. Cultural and historic sights 15. Organized meetings with locals 16. Festivals and other happenings (rifle club festival, farmer`s market)
  • 6. Situation of the hosts ► Federal Labour Society for farm holiday and tourism in rural areas of Germany e.V. holds a seasonal survey every year to analyze the level of the farm accommodation`s occupancy and the contentedness of the hosts
  • 7. Average occupancy of the holiday flats and cottages Belegungstage ► Half of all farms had a occupancy of more than 160 days per year. Clear growth in high occupancy segments
  • 8. Average occupancy compared to last year ► 44 % of all farms are running better or much better to capacity, 44% have a stable capacity.
  • 9. Development of the average days of occupancy (mean values) Holiday flats/ cottages guestrooms ► The average days of occupancy show a positive development since starting the survey.
  • 10. Seasonal occupancy of 2006 to 2011 Easter Whitsuntide Summer Autumn Intermediate Christmas, Winter holiday holiday holiday season New Year`s holiday Eve ► Especially the travel periods at Easter and Whitsuntide show the positively developed occupancy and the constant increase
  • 12. Starting point ► Federal Labour Society as the holding association with 12 federal state associations ► 5.000 characteristic hosts in rural areas (holiday farms, wine-grower farms, riding farms, hay inns, country hotels) ► Well linked in rural areas by sponsor members
  • 13. Starting point ► Marketing of hosts only by federal state associations (online and offline) ► 12 different catalogues ► 12 independent databases and internet portals (different technical standards) ► the Federal Labour Society concentrates on: ► Linking to internet portals of the federal state associations ► Passing on the requests of catalogues (online/ offline) ► Little synergy in the cooperation of the federal state associations
  • 14. Pressure of acting ► High pressure of innovation in online marketing ► High need for investment in professional databases and internet solutions (independent of the number of hosts) ► Heterogeneous stucure of hosts and commitment to members ► Marketing of tourism in rural areas has to be refered to a topic; destination is (more or less) second-rate; federal state often unimportant for guests ► Perceptible from catalogue requests ► Consequence: purely federal state specific marketing of land tourism leaves high potentials unused
  • 15. Catalogue requests (example: North Germany) Distribution of combination of incoming requests „Sea or Lower Saxony mountain“ 60% search for destinations by themes (throughout all federal states!) Only 40 % determined to „Sea“ one federal state Mecklenburg- West „Baltic Sea“ „North Sea“ Pomerania
  • 16. Decision in 2009/10 ► Time for online marketing initiative throughout the whole of Germany instead of ealier work on federal state level ► Carried together by all federal state associations ► common database, common technology ► Clear allocation of tasks: federal state associations remain only contact partner for members ► Make a search for accommodation throughout all federal states possible and save regional identity of the hosts as well as of the federal state associations ► Let (hopefully all) hosts be able to use the most modern technologies (online marketing, host management)
  • 17. The project Landsichten ► 2010 founding of Landtourismus Marketing GmbH for the development and the running of the homepage www.landsichten.de ► Together with the German farmer`s association as the 2. shareholder ► Online-start in June 2011 ► Now: about 2650 hosts!
  • 18. How does landsichten work? 1 Federal Republic of Germany and 12 federal state homepages
  • 19. Lower Saxony – front page
  • 22. Principle of the Landsichten network ► Host gets one firm contact partner of his federal state association for all technical questions, incl. consultation and education ► The host is marketed on Germany- and his federal state homepage of Landsichten.de ► On request also marketing in more distribution channels (federal marketing organization, regional platforms, commercial holiday flat portals – bestfewo.de, Casamundo.de) – without extra data management!
  • 23. Principle of the Landsichten network ► Subdivision of the Landsichten homepage into topics and natural landscapes (also throughout all federal states) ► Broad search possibilities based on a detailed data base (about 500 features) ► Host not only gets a marketing platform, but also a solution of organization especially for small and medium-sized firms, that gives additional benefit and makes daily work easier .
  • 26. Service for all hosts ► Optimal presentation on the internet (basic pay scale) ► independent data management in password-saved login rooms ► Pictures, texts, calendar of occupancy, prices, features, location,... ► On request: online-booking and and use of more distribution channels without extra data care ► Additional option: „free of care- packet“ (premium pay scale) ► Guest administration software ► Newsletter-dispatch ► Homepage- construction set ► Calendar of occupancy linked on own homepage ► Consultation, education, manual, ...
  • 28. Search for host with special features possible ► Every firm is in categories of different features (all together 500 features in the database) ► Creterions can be filtered – flexible hit list for each input ► example: Type of farms, living units, catering, classification, location, furnishings, attractions for children, service for guests… ► Special creterions for main topics: children, riding, wine…
  • 29. Searching the ideal farm – for individualists
  • 30. Optimal presentation in the host entry
  • 31. Login area as a control centre: paste pictures and texts
  • 32. Login area as a control centre : put bookings into the occupancy calendar
  • 33. Online booking - Channelmanagement
  • 34. Newsletter dispatch to regular customers
  • 35. Newsletter dispatch to regular customers
  • 39. Outview – future challenges ► Perception of daily offers, popular destinations, farm cafés, direct sellers, tours etc.  possibility of a total planning of the holiday for the guest ► Increase synergies, avoid doubled work  improve internal structures ► Competition with federal marketing organizations political lobbyism ► Decrease of public development funds  reaching for financial stability ► Structural change in agriculture and rural areas  qualification, develop new target groups
  • 40. Thank you for your attention