2. No matter what you might have to sell, doing it through
an eBay auction can be a fun, fairly easy, and profitable
way to sell merchandise once or for a "second job".
Online auctions have become a popular way for people
to find unique merchandise, such as old books and toys,
or hard to find clothing and furniture. You can buy just
about anything through an eBay auction! Instead of
trying to hassle with a garage sale, try selling your
merchandise on eBay. You might find that you can earn
quite a good living at it!
3. Though it is an easy way to unload your stuff, there are a
few techniques involved with having a successful eBay
auction. Simply posting a picture and a price will not
bring the bidders to you. Make sure the merchandise
you are selling is in excellent condition, and if it is not,
say so in the description. Honesty is by far the number
one rule of thumb to follow, because deceiving
customers can get you negative ratings, which will spell
doom for you if you intend to auction a lot of
merchandise on eBay. It is also important to be
knowledgeable of what your are selling, not only so that
you can create a thorough description of your product,
but so that you can answer any questions that
5. In addition to being forthright regarding the condition of
your merchandise, you must be up-front when you
explain your sales and shipping policy on your eBay
auction. Providing complete information about your
shipping rates, as well as your refund policy, will help
make sales go smoothly, and customers appreciate that.
Gaining repeat customers is important if you want to
have continued success with your eBay auctions. So, on
top of offering complete information, you will want to
provide excellent customer service to your customers.
Respond to questions quickly, and with a friendly tone.
6. Once you have made a sale on your eBay auction, it is
important to maintain the same friendly and
professional rapport with your customers. Remember
that repeat customers and good reviews can make your
eBay career successful! It is important that you inform
your customers of the progress of their purchases every
step of the way. First, contact them to thank them for
making the purchase, including any payment
information. Then contact them to let them know that
you have shipped the merchandise, how it shipped, and
when you expect it you arrive to them. You might also
want to include any tracking numbers so that your
customers can see when their packages are due to arrive
to them.
7. It is vital that you conduct your eBay auctions and
business transactions with the utmost professionalism.
In addition to honesty and communication, that means
that you should wrap and ship any merchandise that you
sell in a way that it will not be damaged, and that it will
show that care was taken in the preparation for
shipment. Include a "receipt" that shows what the
customer purchased, the price paid, and even include a
thank you note, which is always a nice touch. Again,
customer satisfaction and feedback can make or break
your eBay auction experience and seller reputation.
8. Customer feedback and ratings on an eBay auction can
mean that either you will be a highly sought after seller,
or that no one will want your stuff at all. Take those
ratings seriously, because the buyers on eBay certainly
do! That is why it is so important to work to satisfy every
customer, even the difficult or demanding ones. If that
means negotiating the price of certain merchandise, or
doing something else a little extra for a customer, then
you need to do it. If you want to turn your eBay auction
into a successful business endeavor, your pride might
have to take a back seat. Try to remember that the
buyer is taking just as big (if not bigger) of a chance as
you are in shopping for
9. merchandise on an eBay auction. Therefore, the easier
you make it for them, the more often they are likely to
be your customer.