Presentation from CILIP Cymru/Wales annual conference May 2013

1. Cardiff: Libraries in Co-operation
Caerdydd: Llyfrgelloedd mewn Cydweithrediad
CLIC Libraries:
Collaborating in Cardiff
Karen F. Pierce (Cardiff University)
&
Marlize Palmer (Welsh Government)

2. Cardiff: Libraries in Co-operation
Caerdydd: Llyfrgelloedd mewn Cydweithrediad
CLIC members

3. Cardiff: Libraries in Co-operation
Caerdydd: Llyfrgelloedd mewn Cydweithrediad
CLIC Libraries
• Cardiff Metropolitan
University
• Cardiff Public Libraries
• Cardiff University
• Cardiff & Vale College
• National Assembly of
Wales
• National Museum Wales
• Royal Welsh College of
Music & Drama
• University of South Wales
• Welsh Government

4. Cardiff: Libraries in Co-operation
Caerdydd: Llyfrgelloedd mewn Cydweithrediad
CLIC members

5. Cardiff: Libraries in Co-operation
Caerdydd: Llyfrgelloedd mewn Cydweithrediad
CLIC Staff Development Group
Karen Pierce (Chair) CU
Sue Evans (Vice-chair) WG
Helen Bader (Secretary) RWCMD
Rebecca Evans (Vice-secretary)CMU
Sally Earney CU
John Wright USW
Laura Wood CPL
Kristine Chapman NMW
Delyth Thomas NAW
Lucy Hodson NAW
Simon Rhys-Phillips CVC

6. Cardiff: Libraries in Co-operation
Caerdydd: Llyfrgelloedd mewn Cydweithrediad
Beginnings

7. Cardiff: Libraries in Co-operation
Caerdydd: Llyfrgelloedd mewn Cydweithrediad
Beginnings (2)
Project objectives:
1. Define a strategy & complementary
action plan…to strengthen library
collaboration in Cardiff
2. Identify practical measures…to share
resources & deliver improved library
services to the community in Cardiff
3. Assess the library requirements of
different groups of learners within Cardiff

8. Cardiff: Libraries in Co-operation
Caerdydd: Llyfrgelloedd mewn Cydweithrediad
Project report
• Jones-Evans, Angela (2006) CLIC- Cardiff
Libraries in Collaboration: the
development of a strategy and an action
plan for its future development

9. Cardiff: Libraries in Co-operation
Caerdydd: Llyfrgelloedd mewn Cydweithrediad
What does CLIC do?
• Website: http://www.cliclibraries.co.uk/
• Steering Group
– Set up Staff Development Group
– Pilot reciprocal access scheme
– Pilot reciprocal borrowing scheme
• Staff Development Group
– Run a variety of staff training events

10. Cardiff: Libraries in Co-operation
Caerdydd: Llyfrgelloedd mewn Cydweithrediad
Events held so far (1)
• Customer care
• Floor-walking with
confidence
• Library tours
• Social Media / Web
2.0
• Marketing your library
• Information literacy

11. Cardiff: Libraries in Co-operation
Caerdydd: Llyfrgelloedd mewn Cydweithrediad
Is the customer always
King? Learning from
experience in libraries &
beyond
All fizz and no bang? Does
Web 2.0 really matter?
What’s occurring in Barry?
Library skills for the 21st
century
Professional development:
mapping out your pathway
Floor-walking with confidence
Knowing your customer:
cross-sector perspectives
Social media in libraries
Innovative marketing on a low
budget
Developing information literacy
skills amongst library users – tools
and techniques
New year – new ideas: sharing
experience in CLIC libraries
Libraries, but not as we know
them: an illustrated exploration of
building trends and predictions
Library tours
Specialist services in
libraries

12. Cardiff: Libraries in Co-operation
Caerdydd: Llyfrgelloedd mewn Cydweithrediad
Events held so far (2)
• Library tours for Love your
Libraries Day
• Exhibition
• Introduction to copyright
• Presentation skills

13. Cardiff: Libraries in Co-operation
Caerdydd: Llyfrgelloedd mewn Cydweithrediad
Why it matters
Free
*
Networking
*
Inclusivity
*
Co-operation

14. Cardiff: Libraries in Co-operation
Caerdydd: Llyfrgelloedd mewn Cydweithrediad
Attendance by sector

15. Cardiff: Libraries in Co-operation
Caerdydd: Llyfrgelloedd mewn Cydweithrediad
The CLIC website
A place for:
• Resources
• News
• Networking
• Information
• Training

16. Cardiff: Libraries in Co-operation
Caerdydd: Llyfrgelloedd mewn Cydweithrediad
• Develop the website primarily as a resource for
library staff in Cardiff
• Retain basic information about libraries in Cardiff for
the benefit of the general public
• Use the website as the hub for building a community
of library staff by sharing resources & providing
information about events
• Remove the need to log in to access the staff area
• Create social media accounts to help publicise the
site and to get library staff contributing
Web admin team recommendations

17. Cardiff: Libraries in Co-operation
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Twitter account - @CLICLibraries

18. Cardiff: Libraries in Co-operation
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CLIC Facebook account

19. Cardiff: Libraries in Co-operation
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CLIC blog -
http://cliclibraries.blogspot.co.uk/

20. Cardiff: Libraries in Co-operation
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New Horizons
Since 2012 CLIC has been broadening its
horizons in the types of events it provides, how it
markets itself and how it defines its membership

21. Cardiff: Libraries in Co-operation
Caerdydd: Llyfrgelloedd mewn Cydweithrediad
“Do Something Different Day” 2012
& 2013
• 23 different sites took part
• Job swaps on offer
included;
– IT support
– Graphics services
– Careers advisors
– Collections management
– Dental library
– Health library

22. Cardiff: Libraries in Co-operation
Caerdydd: Llyfrgelloedd mewn Cydweithrediad
• Good mix of respondents from the various sectors &
differing job roles
• Most respondents want to see CLIC provide an equal
mix of networking opportunities & training
• Predominantly happy with range & quality of events
currently provided by CLIC
• The greatest interest is in events which allow learning
about & visiting CLIC member libraries
• Inability to arrange cover/scheduling clashes/prior work
commitments appear to be the greatest barriers to
attendance rather than lack of interest in training on offer
Survey results – brief summary

23. Cardiff: Libraries in Co-operation
Caerdydd: Llyfrgelloedd mewn Cydweithrediad
What do you value most about
CLIC events?
Opportunity to network
Opportunity to develop
professional skills
Opportunity to hear
about work in other
sectors of the profession
Other

24. Cardiff: Libraries in Co-operation
Caerdydd: Llyfrgelloedd mewn Cydweithrediad
The Future

25. Cardiff: Libraries in Co-operation
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The challenge: re-think the future
• Budgets are under pressure
• Services need to be consolidated
• Services and models need to be re-
imagined for today’s users
• Collections are increasingly going digital

26. Cardiff: Libraries in Co-operation
Caerdydd: Llyfrgelloedd mewn Cydweithrediad
Challenges
From co-working to crowdsourcing,
collaboration in its many forms and
degrees continues to shape and, in some
senses, even redefine the way we work

27. Cardiff: Libraries in Co-operation
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“Maker movement”

28. Cardiff: Libraries in Co-operation
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Libraries and the “maker
movement”

29. Cardiff: Libraries in Co-operation
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Working together
• The future of libraries and library “values”
in the digital world will increasingly depend
on us working together at the
international, regional, national and local
levels.

30. Cardiff: Libraries in Co-operation
Caerdydd: Llyfrgelloedd mewn Cydweithrediad
The future plan
The Steering Group is currently in the
process of putting together a funding bid
to commission a report that will explore
the direction CLIC should take over the
next 5 years

31. Cardiff: Libraries in Co-operation
Caerdydd: Llyfrgelloedd mewn Cydweithrediad
Contact details
Karen F. Pierce (@Darklecat)
PierceKF@cardiff.ac.uk
Marlize Palmer (@Vetlies)
Marlize.Palmer@Wales.gsi.gov.uk