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A Value Index
for Agency Resources 	



       TrinityP3 Pty Ltd
              2013

       © Copyright 2013


                                                          1	




                           marketing management consultants
Not all agency resources are created equal
                                         	

•    When considering agency resources, it is common for marketers and
     procurement to focus on the total FTEs or the total cost of resources.

•    The mix and the level of resources is important, but the fact is that the value of
     these resources depends on the part of the process they are applied.

•    The TrinityP3 Value Index is an effective way of identifying ‘the value of
     resources’ that are being used at each step in a campaign process from
     planning through to execution and reporting.

•    The purpose of the TrintyP3 Value Index is to identify, agree and allocate the
     right level and type of resource needed at each step of the campaign process.

•    This allows for team unity and alignment throughout the process, rather than
     too late in the process.

•    Ultimately delivering the right resources at the right time without duplication,
     revision or wasted head hours.
                                                                                                  2	




                                                                   marketing management consultants
TrinityP3 Agency ResourceValue Index	

Resource Value                   Not          Low   Medium         High        Very
                                 needed                                        High

                           Score 0        1     2   3   4      5     6     7      8

Marketing

Business Director

Data Planner

Customer Journey Planner

Media Planner

Digital Planner

Research

CRM Manager

Creative

Production
                                                                                            3	




                                                             marketing management consultants
Resource Value Index - How it Works	

•    The Value Index is based on scoring each resource from 0 – 8, with 0 meaning
     the resource is not needed and 8 meaning the resource is very highly valued.

•    The scores are banded into Low, Medium, High and Very High in terms of value:

     •    Low Value resources (scores 1 – 2) could be present and provide input
          during the meeting however do not have major influence on outcomes for
          that stage.

     •    Medium Value resources (scores 3 – 4) should be present and provide
          valuable input prior to the meeting, however do not have major influence on
          outcomes for that stage.

     •    High Value resources (scores 5 – 6) are essential to provide valuable input
          prior to the meeting, drive the direction and highly influence the outcome of
          the stage.

     •    Very High Value resources (scores 7 – 8) are the final decision makers to
          ensure alignment at the relevant stage.
                                                                                                 4	




                                                                  marketing management consultants
Example - Campaign Planning Stage	

                    Example where customer research and data analytics drive the planning stage:


                                   Customer segmentation and data analytics                                              Aligned data inputs and
                                                                                                                         actionable insights.
                                        Research, insights, opportunities

Resource Value                         Business sizing – value proposition
                                                          Not            Low               Medium                 High              Very High
                                                            needed
                                                                                          Aligned strategic channel approach,
                                             Channel Strategy - testing
                                                    Score   0        1         2        3 and business measures.
                                                                                                  4       5          6          7          8

Marketing

Business Director                                  Strategic Plan
                                                  Brief – creative           Aligned customer value proposition
Data Analyst / Planner                              proposition              and channel approach.

Customer Journey Planner

Media Planner
                            Media Strategy        Digital Strategy        Content Strategy
Digital Planner                                                                                           Aligned creative and media
                              Planning               Planning                Concept                      ideas, content journey, tone
Research                       Trading             Optimisation              Execution                    of voice and KPIs

CRM Manager
                                                                                                                            Aligned reporting and
Creative                                 Results reporting, ROI, Planning                                                   optimisation and value
                                                                                                                            analysis.
Production
                                                                                                                                                5	




                                                                                                 marketing management consultants
Manage and maximise your resource value
                                      	

 •  With marketers naturally looking for ways to maximise their marketing and
    advertising budget, TrinityP3 offers a number of services, such as the TrinityP3
    Value Index.


 •  Other TrinityP3 services that help marketers maximise the value of their agency
    resources include:
      •  Agency Remuneration Assessments
      •  Engagement Agreements
      •  Scope of Work and Resources Benchmarking
      •  Marketing Process Optimisation
      •  Agency Remuneration Modelling
      •  Evalu8ing Agency Relationship and Collaboration


 •  TrinityP3 provides marketers with a fact based approach to measure, manage
    and maximise the value and performance of your agency resources.
                                                                                              6	




                                                               marketing management consultants
For more information contact…	


@trinityp3                    TrinityP3 Pty Ltd
                                        Sydney
                              +612 8399 0922
www.trinityp3.com/blog/
                                     Melbourne
                              +613 9682 6800
TrinityP3                           Hong Kong
                              +852 3478 3982
Darren Woolley                       Singapore
                               +65 6631 2861

                          people@trinityp3.com
                             www.trinityp3.com

                                                                7	




                                 marketing management consultants

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The TrinityP3 Value Index for Agency Resources

  • 1. A Value Index for Agency Resources TrinityP3 Pty Ltd 2013 © Copyright 2013 1 marketing management consultants
  • 2. Not all agency resources are created equal •  When considering agency resources, it is common for marketers and procurement to focus on the total FTEs or the total cost of resources. •  The mix and the level of resources is important, but the fact is that the value of these resources depends on the part of the process they are applied. •  The TrinityP3 Value Index is an effective way of identifying ‘the value of resources’ that are being used at each step in a campaign process from planning through to execution and reporting. •  The purpose of the TrintyP3 Value Index is to identify, agree and allocate the right level and type of resource needed at each step of the campaign process. •  This allows for team unity and alignment throughout the process, rather than too late in the process. •  Ultimately delivering the right resources at the right time without duplication, revision or wasted head hours. 2 marketing management consultants
  • 3. TrinityP3 Agency ResourceValue Index Resource Value Not Low Medium High Very needed High Score 0 1 2 3 4 5 6 7 8 Marketing Business Director Data Planner Customer Journey Planner Media Planner Digital Planner Research CRM Manager Creative Production 3 marketing management consultants
  • 4. Resource Value Index - How it Works •  The Value Index is based on scoring each resource from 0 – 8, with 0 meaning the resource is not needed and 8 meaning the resource is very highly valued. •  The scores are banded into Low, Medium, High and Very High in terms of value: •  Low Value resources (scores 1 – 2) could be present and provide input during the meeting however do not have major influence on outcomes for that stage. •  Medium Value resources (scores 3 – 4) should be present and provide valuable input prior to the meeting, however do not have major influence on outcomes for that stage. •  High Value resources (scores 5 – 6) are essential to provide valuable input prior to the meeting, drive the direction and highly influence the outcome of the stage. •  Very High Value resources (scores 7 – 8) are the final decision makers to ensure alignment at the relevant stage. 4 marketing management consultants
  • 5. Example - Campaign Planning Stage Example where customer research and data analytics drive the planning stage: Customer segmentation and data analytics Aligned data inputs and actionable insights. Research, insights, opportunities Resource Value Business sizing – value proposition Not Low Medium High Very High needed Aligned strategic channel approach, Channel Strategy - testing Score 0 1 2 3 and business measures. 4 5 6 7 8 Marketing Business Director Strategic Plan Brief – creative Aligned customer value proposition Data Analyst / Planner proposition and channel approach. Customer Journey Planner Media Planner Media Strategy Digital Strategy Content Strategy Digital Planner Aligned creative and media Planning Planning Concept ideas, content journey, tone Research Trading Optimisation Execution of voice and KPIs CRM Manager Aligned reporting and Creative Results reporting, ROI, Planning optimisation and value analysis. Production 5 marketing management consultants
  • 6. Manage and maximise your resource value •  With marketers naturally looking for ways to maximise their marketing and advertising budget, TrinityP3 offers a number of services, such as the TrinityP3 Value Index. •  Other TrinityP3 services that help marketers maximise the value of their agency resources include: •  Agency Remuneration Assessments •  Engagement Agreements •  Scope of Work and Resources Benchmarking •  Marketing Process Optimisation •  Agency Remuneration Modelling •  Evalu8ing Agency Relationship and Collaboration •  TrinityP3 provides marketers with a fact based approach to measure, manage and maximise the value and performance of your agency resources. 6 marketing management consultants
  • 7. For more information contact… @trinityp3 TrinityP3 Pty Ltd Sydney +612 8399 0922 www.trinityp3.com/blog/ Melbourne +613 9682 6800 TrinityP3 Hong Kong +852 3478 3982 Darren Woolley Singapore +65 6631 2861 people@trinityp3.com www.trinityp3.com 7 marketing management consultants