The document discusses work values, attitudes, and moods. It defines work values as personal convictions about work outcomes and behaviors. Intrinsic values are related to the work itself while extrinsic values are related to work consequences. Work attitudes are more specific feelings and beliefs about one's current job and organization. Work moods are how people feel while performing their job and can be positive or negative. The document also summarizes several theories of job satisfaction including the facet model, Herzberg's motivator-hygiene theory, the discrepancy model, and the steady-state theory.

1. chapter 3 THE EXPERIENCE OF WORK: VALUES, ATTITUDES, AND MOODS

5. 5

7. 7

9. 9

14. 14

17. 17

21. 21