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B en Oguntala,[object Object],Ben.oguntala@riesgoriskmanagement.com,[object Object]
Executive summary ,[object Object]
GPRS problems ,[object Object],,[object Object],,[object Object],,[object Object],,[object Object],BTS,[object Object],,[object Object],APN ,[object Object],BSC,[object Object],SGSN,[object Object],GGSN,[object Object],Customer ,[object Object],The problem could be on any of the nodes in the network.,[object Object],Options ,[object Object],Call helpdesk?,[object Object],Use self help?,[object Object],GPRS Troubleshooter, captures the customers interaction with the network in real time and reveals where the problem on the network lies. ,[object Object],2 days to resolution ,[object Object],Customer dissatisfaction ,[object Object]
GT overview  ,[object Object],HLR,[object Object],BTS,[object Object],BSC,[object Object],Gr,[object Object],APN ,[object Object],SGSN,[object Object],GGSN,[object Object],Gb,[object Object],Gi,[object Object],BTS,[object Object],BSC,[object Object],Mobility management ,[object Object],MS attach,[object Object],GPRS attach,[object Object],PDP context request ,[object Object],Search for the TMSI,[object Object],GPRS Fault analysis tool ,[object Object],TMSI,[object Object],MNC,[object Object],MCC,[object Object],LAC,[object Object],RAC,[object Object],Identity Request – TMSI ,[object Object],Identity response - IMSI,[object Object],IMEI Check Request,[object Object],Location Updating Request,[object Object],Update Location,[object Object],GMM Attach Complete,[object Object],Activate PDP Context,[object Object],DNS Query/response ,[object Object],Create PDP Context Request,[object Object],Radius Authentication Request,[object Object],DHCP Address Request/Response,[object Object],Create PDP Context Response,[object Object],Activate PDP Context Accept,[object Object]
GT structure ,[object Object],MS attach,[object Object],GPRS attach,[object Object],PDP context request ,[object Object],Search for the TMSI,[object Object],GPRS Fault analysis tool ,[object Object],TMSI,[object Object],MNC,[object Object],MCC,[object Object],LAC,[object Object],RAC,[object Object],Identity Request – TMSI ,[object Object],Identity response - IMSI,[object Object],IMEI Check Request,[object Object],Location Updating Request,[object Object],Update Location,[object Object],GMM Attach Complete,[object Object],Activate PDP Context,[object Object],DNS Query/response ,[object Object],Create PDP Context Request,[object Object],Radius Authentication Request,[object Object],DHCP Address Request/Response,[object Object],Create PDP Context Response,[object Object],Activate PDP Context Accept,[object Object],GT Dashboard,[object Object],Mobility management ,[object Object],Customer number ,[object Object],Network elements ,[object Object],Problem ID ,[object Object],Problem details ,[object Object],0788893904,[object Object],BTS ,[object Object],BSC ,[object Object],SGSN,[object Object],GGSN,[object Object],APN,[object Object],34543,[object Object],PDP context ,[object Object],0788893908,[object Object],4087,[object Object],Location update,[object Object],BTS ,[object Object],BSC ,[object Object],SGSN,[object Object],GGSN,[object Object],APN,[object Object],0788893956,[object Object],98766,[object Object],APN password,[object Object],BTS ,[object Object],BSC ,[object Object],SGSN,[object Object],GGSN,[object Object],APN,[object Object],0788893961,[object Object],87765,[object Object],MS attach,[object Object],BTS ,[object Object],BSC ,[object Object],SGSN,[object Object],GGSN,[object Object],APN,[object Object],0788893992,[object Object],54676,[object Object],DHCP ,[object Object],BTS ,[object Object],BSC ,[object Object],SGSN,[object Object],GGSN,[object Object],APN,[object Object],0788893932,[object Object],Problem ID ,[object Object],APN resource,[object Object],BTS ,[object Object],BSC ,[object Object],SGSN,[object Object],GGSN,[object Object],APN,[object Object]
GPRS troubleshooter ,[object Object]
Ordering GPRS Troubleshooter,[object Object]
Contact details,[object Object]

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Gprs/3G Troubleshooter

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