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Community Management Presentation

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David Eaves
David Eaves

David Eaves Presentation from the Free Software and Open Source Symposium on Community Management as the Core Competency of Open Source.

TecnologíaEducación
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Community Management: Open Source’s Core Competency
[object Object],By David Eaves
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[object Object],Conflict Management Facilitation Collaborative Decision Making Difficult Conversations Strategy
 
 
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Harvard Negotiation Project If “Yes” Commitment If “No” Alternatives (BATNA) Interests Options Legitimacy Communication Relationship
Interests
Interests Options
Interests Options Legitimacy
Interests Options Legitimacy
Interests Options Legitimacy Communication Relationship
If “No” Alternatives (BATNA) Interests Options Legitimacy Communication Relationship
Harvard Negotiation Project If “Yes” Commitment If “No” Alternatives (BATNA) Interests Options Legitimacy Communication Relationship
Harvard Negotiation Project Leave it! Commitment Take it… or Alternatives (BATNA)
Harvard Negotiation Project If “Yes” Commitment If “No” Alternatives (BATNA) Interests Options Legitimacy Communication Relationship
If “Yes” Commitment If “No” Alternatives (BATNA) Interests Options Legitimacy Communication Relationship Harvard Negotiation Project
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If “Yes” Commitment If “No” Alternatives (BATNA) Interests Options Legitimacy Communication Relationship Harvard Negotiation Project
If “Yes” Commitment If “No” Alternatives (BATNA) Interests Options Legitimacy Communication Relationship Harvard Negotiation Project
If “Yes” Commitment If “No” Alternatives (BATNA) Interests Options Legitimacy Communication Relationship Harvard Negotiation Project
If “Yes” Commitment If “No” Alternatives (BATNA) Interests Options Legitimacy Communication Relationship Harvard Negotiation Project
If “Yes” Commitment If “No” Alternatives (BATNA) Interests Options Legitimacy Communication Relationship Harvard Negotiation Project
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I’m right No idiot, I’m right
My Conclusions Their Conclusions SHARE ASK My Conclusions DATA POOL DATA POOL From Argyris & Schon
My Conclusions My Interpretations Their Interpretations Their Conclusions SHARE ASK SHARE ASK My Conclusions My Interpretations DATA POOL DATA POOL From Argyris & Schon
SHARE ASK SHARE ASK SHARE ASK My Conclusions My Interpretations Their Interpretations Data I noticed Data they noticed DATA POOL Their Conclusions DATA POOL From Argyris & Schon
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If “Yes” Commitment If “No” Alternatives (BATNA) Interests Options Legitimacy Communication Relationship Harvard Negotiation Project
[object Object],Model Behaviour Set examples Establish norms
[object Object],Ask Why… Drive at interests Why should the software perform this way
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