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Testers are doing it for
      themselves
      Julie Gardiner




              QST Consultants Ltd
          46 Brooklands Drive, Gedling
             Nottingham, NG4 3GU
             email: info@qstc.co.uk
             http://www.qstc.co.uk
                  © Copyright QST Consultants Ltd   1
            tel: +44(0)7974 141436




Agenda
Different types of personal investment
Tester’s mindset & attributes of a tester
Why you should invest in your own
development
Actions for personal investment
How your companies can invest in you
Making it happen
How will you feel?
                                                    2




                                                        1
Investment can take
many forms...
 Time, cost, emotional wellbeing




                                   3




What about Personal
Investment?
 What makes a good tester?




                                   4




                                       2
The Tester’s Mindset

Impartial & challenging
Analytical
Methodical & thorough
Communicator & sounding board
Enthusiastic, motivated & passionate
Open minded
And others...

                                       5




Attributes needed to be a
tester
A risk manager
Information provider
Skilled and experienced
Disciplined and focused
Conscientious
Able and willing to communicate effectively
Diplomatic
Flexible and adaptable
                                       6




                                              3
Why you should invest in
your own development
 You know best
 Demonstrates commitment to
 everyone
 Your employment might change, your
 goals should be transferable
 Helps management
 – feed personal goals into team objectives


                                              7




Investment - Time

 Read the books - All topics are covered
 Web
 Working Parties
 Discussion forums
 User Groups
 Experience
 White papers
 Find a Mentor
                                              8




                                                  4
Investment - Cost
 Training
 – Testing
 – Technical
 – Soft skills
 Professional qualifications – ISEB/ISTQB
 Conferences
 Videos/DVD
 CBT/ on-line learning
 Books and magazines                             9




Investment - Emotional

 Personal pride
 Understand the benefits to be gained
 Maslow Hierarchy of needs




                                                 10

         Http://web.utk.edu/~gwynne/maslow.HTM




                                                      5
How your company can
    invest in you (1)
        Career path for testers
         – Hierarchical
         – Flat
         – Functional
        Examples…




   All Career path slides taken from STARWest 2005 Tutorial how to build, support &
   add value to your test team by Lloyd Roden Grove Consultants and Julie Gardiner
                                                                                    11
   QST Consultants Ltd




    Career model (1) : Flat




Advantages                             Disadvantages
  – simple                                  - no opportunity to specialise in
  – one true (happy) team?                  any area
  – easier to rotate staff onto             - pay rises may be limited
     many projects business                 - no technical aspects identified
    areas                                                                           12




                                                                                         6
Career model (2) :
        Hierarchical
          Test Manager                  Advantages
                                            – simple
                                            – some structure
        Team Leader(s)                      – key roles identified
                                        Disadvantages
     Senior Test Analyst(s)                 – structure is ‘management’
                                                            management’
                                              focused
                                            – no reference to functional
         Test Analyst(s)                      skills
                                            – no technical aspects
                                              identified
    Trainee Test Analyst(s)                                         13




        Career model (3) :
        Functional
                           Functional Career Model

 Management            Technical                         Application


Test Managers       Senior Technician      Non- Functional             Functional



 Team Leaders      DBA/Env Technician     Test Designers          Test Designers


Test Consultants     Test Automator       Test Executors          Test Executors    14




                                                                                         7
Career model (3) :
Functional
      Advantages                   Disadvantages
  management is not the            may need to introduce
  only route!                      ‘trainee’ element to
                                    trainee’
  awareness of the different       decide which path to
  functions and skills within      take
  the team                         suitability of the
  can swap from one column         columns for the staff
  to another
  indicates that testing is
  more than testing
                                                            15




Example of functional
career path
        Test Manager

                             Test Consultant   Test Consultant

Test Team                        Tools            Process
                 Test Team
  Lead             Lead



       Senior Tester


            Tester


        Junior Tester                                       16




                                                                 8
How your Company can
invest in you (2)
 Create Internal SIGIST
 Time set aside in project plans for
  – R&D
  – Coaching & mentoring
 Lunchtime sessions
 Library
 Conferences
 Training & Knowledge sharing
  – intranet
                                       17




Where do you go from here?




                                       18




                                            9
Making it Happen

 Personal
 –   Where am I now?
 –   Where do I want to be?
 –   How do get there?
 –   What investment can I make?
 –   What will I get out of it?
 Small steps
 – quick wins & short term goals
 – long term goals
                                                   19




How will you feel?

 Feel better in yourself
 – Growing/more confident within current role
 – Gaining skills/knowledge towards new role
 Proactive to new techniques/processes
 – Adaptable and flexible to the challenges you face in
   a company
 Remember Maslow!


                                                   20




                                                          10
Summary

You can & should take ownership for
your investment
It is important and motivational
Information is available and don’t
forget to share with others
Decide what investment you can make
Keep focused and don’t lose heart
You can make it happen!
                                  21




         Thank you!




           Julie Gardiner
       QST Consultants Ltd
      Email: julie@qstc.co.uk
     Mobile: +44 7974 141436
                                  22




                                       11

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Tester's are doing it for themselves - Julie Gardiner - SoftTest Ireland

  • 1. Testers are doing it for themselves Julie Gardiner QST Consultants Ltd 46 Brooklands Drive, Gedling Nottingham, NG4 3GU email: info@qstc.co.uk http://www.qstc.co.uk © Copyright QST Consultants Ltd 1 tel: +44(0)7974 141436 Agenda Different types of personal investment Tester’s mindset & attributes of a tester Why you should invest in your own development Actions for personal investment How your companies can invest in you Making it happen How will you feel? 2 1
  • 2. Investment can take many forms... Time, cost, emotional wellbeing 3 What about Personal Investment? What makes a good tester? 4 2
  • 3. The Tester’s Mindset Impartial & challenging Analytical Methodical & thorough Communicator & sounding board Enthusiastic, motivated & passionate Open minded And others... 5 Attributes needed to be a tester A risk manager Information provider Skilled and experienced Disciplined and focused Conscientious Able and willing to communicate effectively Diplomatic Flexible and adaptable 6 3
  • 4. Why you should invest in your own development You know best Demonstrates commitment to everyone Your employment might change, your goals should be transferable Helps management – feed personal goals into team objectives 7 Investment - Time Read the books - All topics are covered Web Working Parties Discussion forums User Groups Experience White papers Find a Mentor 8 4
  • 5. Investment - Cost Training – Testing – Technical – Soft skills Professional qualifications – ISEB/ISTQB Conferences Videos/DVD CBT/ on-line learning Books and magazines 9 Investment - Emotional Personal pride Understand the benefits to be gained Maslow Hierarchy of needs 10 Http://web.utk.edu/~gwynne/maslow.HTM 5
  • 6. How your company can invest in you (1) Career path for testers – Hierarchical – Flat – Functional Examples… All Career path slides taken from STARWest 2005 Tutorial how to build, support & add value to your test team by Lloyd Roden Grove Consultants and Julie Gardiner 11 QST Consultants Ltd Career model (1) : Flat Advantages Disadvantages – simple - no opportunity to specialise in – one true (happy) team? any area – easier to rotate staff onto - pay rises may be limited many projects business - no technical aspects identified areas 12 6
  • 7. Career model (2) : Hierarchical Test Manager Advantages – simple – some structure Team Leader(s) – key roles identified Disadvantages Senior Test Analyst(s) – structure is ‘management’ management’ focused – no reference to functional Test Analyst(s) skills – no technical aspects identified Trainee Test Analyst(s) 13 Career model (3) : Functional Functional Career Model Management Technical Application Test Managers Senior Technician Non- Functional Functional Team Leaders DBA/Env Technician Test Designers Test Designers Test Consultants Test Automator Test Executors Test Executors 14 7
  • 8. Career model (3) : Functional Advantages Disadvantages management is not the may need to introduce only route! ‘trainee’ element to trainee’ awareness of the different decide which path to functions and skills within take the team suitability of the can swap from one column columns for the staff to another indicates that testing is more than testing 15 Example of functional career path Test Manager Test Consultant Test Consultant Test Team Tools Process Test Team Lead Lead Senior Tester Tester Junior Tester 16 8
  • 9. How your Company can invest in you (2) Create Internal SIGIST Time set aside in project plans for – R&D – Coaching & mentoring Lunchtime sessions Library Conferences Training & Knowledge sharing – intranet 17 Where do you go from here? 18 9
  • 10. Making it Happen Personal – Where am I now? – Where do I want to be? – How do get there? – What investment can I make? – What will I get out of it? Small steps – quick wins & short term goals – long term goals 19 How will you feel? Feel better in yourself – Growing/more confident within current role – Gaining skills/knowledge towards new role Proactive to new techniques/processes – Adaptable and flexible to the challenges you face in a company Remember Maslow! 20 10
  • 11. Summary You can & should take ownership for your investment It is important and motivational Information is available and don’t forget to share with others Decide what investment you can make Keep focused and don’t lose heart You can make it happen! 21 Thank you! Julie Gardiner QST Consultants Ltd Email: julie@qstc.co.uk Mobile: +44 7974 141436 22 11