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THE POWER OF
   SOCIAL MEDIA
 SOCIAL MEDIA
    MARKETING
     FOR SME
  FOR SMALL
    BUSINESS
      TELKOM SEMINAR
    BANDUNG, FEB 26 2011


                     David Wayne Ika
                CEO www.lintasberita.com
To find something comparable,
you have to go back 500 yrs to
 the printing press, the birth of
                  mass media....
   Internet and Social Media are
 shifting the power AWAY from
         editors, publishers, the
                  establishment,
NOW it’s the PEOPLE who are
                 taking control.




   Rupert Murdoch
6        essentials
         elements                               REVIEW & PLAN


                                                                 1
                                           6
                                                           LISTEN
                                   ENGAGEMENT


                                                                           2
                                                                         PEOPLE
                                      5
                                                      CAMPAIGN
                              TECHNOLOGY

                                                                     3
                                                  4
                                                             OBJECTIVES
                                               CONTENT



Source: SkyLab Social Media Presentation
6        essentials
         elementsREVIEW & PLAN
                                                                 1
                                           6
                                                           LISTEN
                                  ENGAGEMENT


                                                                           2
                                                                         PEOPLE
                                     5
                                                      CAMPAIGN
                             TECHNOLOGY

                                                                     3
                                                  4
                                                             OBJECTIVES
                                               CONTENT


Source: SkyLab Social Media Presentation
1. LISTEN
1. LISTEN
- The Competition
- Hang Outs
- Influencers
- Sentiments
6        essentials
         elementsREVIEW & PLAN
                                                                 1
                                           6
                                                           LISTEN
                                  ENGAGEMENT


                                                                           2
                                                                         PEOPLE
                                     5
                                                      CAMPAIGN
                             TECHNOLOGY

                                                                     3
                                                  4
                                                             OBJECTIVES
                                               CONTENT


Source: SkyLab Social Media Presentation
2. people
2. people
            - Real World
            - Audience Segment
            - Technographs
            - Identify Needs
9
6        essentials
         elementsREVIEW & PLAN
                                                                 1
                                           6
                                                           LISTEN
                                  ENGAGEMENT


                                                                           2
                                                                         PEOPLE
                                     5
                                                      CAMPAIGN
                             TECHNOLOGY

                                                                     3
                                                  4
                                                             OBJECTIVES
                                               CONTENT


Source: SkyLab Social Media Presentation
6        essentials
         elements                               REVIEW & PLAN


                                                                 1
                                           6
                                                           LISTEN
                                   ENGAGEMENT


                                                                           2
                                                                         PEOPLE
                                      5
                                                      CAMPAIGN
                              TECHNOLOGY

                                                                     3
                                                  4
                                                             OBJECTIVES
                                               CONTENT


Source: SkyLab Social Media Presentation
3. objective
SOCIAL MEDIA
BUSINESS    EQUIVALENT
SOCIAL MEDIA
BUSINESS    EQUIVALENT
RESEARCH
SOCIAL MEDIA
BUSINESS    EQUIVALENT
RESEARCH   LISTENING
SOCIAL MEDIA
BUSINESS     EQUIVALENT
RESEARCH    LISTENING
MARKETING
SOCIAL MEDIA
BUSINESS     EQUIVALENT
RESEARCH    LISTENING
MARKETING    TALKING
SOCIAL MEDIA
BUSINESS     EQUIVALENT
RESEARCH    LISTENING
MARKETING    TALKING

  SALES
SOCIAL MEDIA
BUSINESS     EQUIVALENT
RESEARCH    LISTENING
MARKETING    TALKING

  SALES     ENERGIZING
SOCIAL MEDIA
BUSINESS     EQUIVALENT
RESEARCH    LISTENING
MARKETING    TALKING

  SALES     ENERGIZING

 SUPPORT
SOCIAL MEDIA
BUSINESS     EQUIVALENT
RESEARCH    LISTENING
MARKETING    TALKING

  SALES     ENERGIZING

 SUPPORT    SUPPORTING
SOCIAL MEDIA
BUSINESS     EQUIVALENT
RESEARCH    LISTENING
MARKETING    TALKING

  SALES     ENERGIZING

 SUPPORT    SUPPORTING

 DEVELOP
SOCIAL MEDIA
BUSINESS     EQUIVALENT
RESEARCH    LISTENING
MARKETING    TALKING

  SALES     ENERGIZING

 SUPPORT    SUPPORTING

 DEVELOP    EMBRACING
6        essentials
         elementsREVIEW & PLAN
                                                                 1
                                           6
                                                           LISTEN
                                  ENGAGEMENT


                                                                           2
                                                                         PEOPLE
                                     5
                                                      CAMPAIGN
                             TECHNOLOGY

                                                                     3
                                                  4
                                                             OBJECTIVES
                                               CONTENT


Source: SkyLab Social Media Presentation
4. content
4. content
- The Brand
- Value
- Resource
- Relevancy
6        essentials
         elementsREVIEW & PLAN
                                                                 1
                                           6
                                                           LISTEN
                                  ENGAGEMENT


                                                                           2
                                                                         PEOPLE
                                     5
                                                      CAMPAIGN
                             TECHNOLOGY

                                                                     3
                                                  4
                                                             OBJECTIVES
                                               CONTENT


Source: SkyLab Social Media Presentation
6        essentials
         elementsREVIEW & PLAN
                                                                 1
                                           6
                                                           LISTEN
                                  ENGAGEMENT


                                                                           2
                                                                         PEOPLE
                                     5
                                                      CAMPAIGN
                             TECHNOLOGY

                                                                     3
                                                  4
                                                             OBJECTIVES
                                               CONTENT


Source: SkyLab Social Media Presentation
5. technology
6        essentials
         elementsREVIEW & PLAN
                                                                 1
                                           6
                                                           LISTEN
                                  ENGAGEMENT


                                                                           2
                                                                         PEOPLE
                                     5
                                                      CAMPAIGN
                             TECHNOLOGY

                                                                     3
                                                  4
                                                             OBJECTIVES
                                               CONTENT


Source: SkyLab Social Media Presentation
6        essentials
         elementsREVIEW & PLAN
                                                                 1
                                           6
                                                           LISTEN
                                  ENGAGEMENT


                                                                           2
                                                                         PEOPLE
                                     5
                                                      CAMPAIGN
                             TECHNOLOGY

                                                                     3
                                                  4
                                                             OBJECTIVES
                                               CONTENT


Source: SkyLab Social Media Presentation
6. engagement
6. engagement



 3C
6. engagement



 3C
         onnection
6. engagement



 3C
         onnection
         onversation
6. engagement



 3C
         onnection
         onversation
         onversion
5 TIPS
how
to
RESEARC
understan
   d
select the
right tools
learn the
vocabularies
encourage
 staff to
participate
5
sins to avoid in
social media
Listen To
    Me
Sell...Sell..
no
plan
TIME
1 size
fits all
MEASUR
  E
!"#$%%%%#&'()%%
Source: EzinesArticle.com
How to


Source: EzinesArticle.com
How to
                            what to
Source: EzinesArticle.com
How to


Source: EzinesArticle.com
How to
How to
• Start by following the best in your field.
How to
• Start by following the best in your field.
• Promote and tell people your Twitter ID and ask them to follow you.
How to
• Start by following the best in your field.
• Promote and tell people your Twitter ID and ask them to follow you.
• Include a Follow Me link in all your emails, on your website and
  Facebook pages.
How to
• Start by following the best in your field.
• Promote and tell people your Twitter ID and ask them to follow you.
• Include a Follow Me link in all your emails, on your website and
  Facebook pages.
• Join in conversations. Reply & Retweet tweets that relevance to your
  business.
How to
• Start by following the best in your field.
• Promote and tell people your Twitter ID and ask them to follow you.
• Include a Follow Me link in all your emails, on your website and
  Facebook pages.
• Join in conversations. Reply & Retweet tweets that relevance to your
  business.
• When someone follows you, send a thank you with their name in it
  and follow them back
How to
• Start by following the best in your field.
• Promote and tell people your Twitter ID and ask them to follow you.
• Include a Follow Me link in all your emails, on your website and
  Facebook pages.
• Join in conversations. Reply & Retweet tweets that relevance to your
  business.
• When someone follows you, send a thank you with their name in it
  and follow them back
• Post comments on others blogs, intelligent comments that pertain to
  the conversation. This will encourage others to visit your site and in
  turn your Twitter page.
what to
what to
30% Other People's stuff. Retweets of followers, Retweet big names, quotes,
links to great articles.
what to
30% Other People's stuff. Retweets of followers, Retweet big names, quotes,
links to great articles.
30% Funny stuff, motivational quotes, links to interesting blogs and articles (non
business).
what to
30% Other People's stuff. Retweets of followers, Retweet big names, quotes,
links to great articles.
30% Funny stuff, motivational quotes, links to interesting blogs and articles (non
business).
30% Your Stuff. Not selling, but about you and your likes, what you do, who you
are.
what to
30% Other People's stuff. Retweets of followers, Retweet big names, quotes,
links to great articles.
30% Funny stuff, motivational quotes, links to interesting blogs and articles (non
business).
30% Your Stuff. Not selling, but about you and your likes, what you do, who you
are.
10 % Your Promotions. What your offering.
51
www.lintasberita.com
THANK YOU

 www.lintasberita.com
THANK YOU

 www.lintasberita.com
THANK YOU
    @davidwayneika

 www.lintasberita.com

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Social Media Marketing for Small Business

  • 1. THE POWER OF SOCIAL MEDIA SOCIAL MEDIA MARKETING FOR SME FOR SMALL BUSINESS TELKOM SEMINAR BANDUNG, FEB 26 2011 David Wayne Ika CEO www.lintasberita.com
  • 2.
  • 3. To find something comparable, you have to go back 500 yrs to the printing press, the birth of mass media.... Internet and Social Media are shifting the power AWAY from editors, publishers, the establishment, NOW it’s the PEOPLE who are taking control. Rupert Murdoch
  • 4. 6 essentials elements REVIEW & PLAN 1 6 LISTEN ENGAGEMENT 2 PEOPLE 5 CAMPAIGN TECHNOLOGY 3 4 OBJECTIVES CONTENT Source: SkyLab Social Media Presentation
  • 5. 6 essentials elementsREVIEW & PLAN 1 6 LISTEN ENGAGEMENT 2 PEOPLE 5 CAMPAIGN TECHNOLOGY 3 4 OBJECTIVES CONTENT Source: SkyLab Social Media Presentation
  • 7. 1. LISTEN - The Competition - Hang Outs - Influencers - Sentiments
  • 8. 6 essentials elementsREVIEW & PLAN 1 6 LISTEN ENGAGEMENT 2 PEOPLE 5 CAMPAIGN TECHNOLOGY 3 4 OBJECTIVES CONTENT Source: SkyLab Social Media Presentation
  • 10. 2. people - Real World - Audience Segment - Technographs - Identify Needs
  • 11. 9
  • 12. 6 essentials elementsREVIEW & PLAN 1 6 LISTEN ENGAGEMENT 2 PEOPLE 5 CAMPAIGN TECHNOLOGY 3 4 OBJECTIVES CONTENT Source: SkyLab Social Media Presentation
  • 13. 6 essentials elements REVIEW & PLAN 1 6 LISTEN ENGAGEMENT 2 PEOPLE 5 CAMPAIGN TECHNOLOGY 3 4 OBJECTIVES CONTENT Source: SkyLab Social Media Presentation
  • 15. SOCIAL MEDIA BUSINESS EQUIVALENT
  • 16. SOCIAL MEDIA BUSINESS EQUIVALENT RESEARCH
  • 17. SOCIAL MEDIA BUSINESS EQUIVALENT RESEARCH LISTENING
  • 18. SOCIAL MEDIA BUSINESS EQUIVALENT RESEARCH LISTENING MARKETING
  • 19. SOCIAL MEDIA BUSINESS EQUIVALENT RESEARCH LISTENING MARKETING TALKING
  • 20. SOCIAL MEDIA BUSINESS EQUIVALENT RESEARCH LISTENING MARKETING TALKING SALES
  • 21. SOCIAL MEDIA BUSINESS EQUIVALENT RESEARCH LISTENING MARKETING TALKING SALES ENERGIZING
  • 22. SOCIAL MEDIA BUSINESS EQUIVALENT RESEARCH LISTENING MARKETING TALKING SALES ENERGIZING SUPPORT
  • 23. SOCIAL MEDIA BUSINESS EQUIVALENT RESEARCH LISTENING MARKETING TALKING SALES ENERGIZING SUPPORT SUPPORTING
  • 24. SOCIAL MEDIA BUSINESS EQUIVALENT RESEARCH LISTENING MARKETING TALKING SALES ENERGIZING SUPPORT SUPPORTING DEVELOP
  • 25. SOCIAL MEDIA BUSINESS EQUIVALENT RESEARCH LISTENING MARKETING TALKING SALES ENERGIZING SUPPORT SUPPORTING DEVELOP EMBRACING
  • 26.
  • 27.
  • 28. 6 essentials elementsREVIEW & PLAN 1 6 LISTEN ENGAGEMENT 2 PEOPLE 5 CAMPAIGN TECHNOLOGY 3 4 OBJECTIVES CONTENT Source: SkyLab Social Media Presentation
  • 30. 4. content - The Brand - Value - Resource - Relevancy
  • 31. 6 essentials elementsREVIEW & PLAN 1 6 LISTEN ENGAGEMENT 2 PEOPLE 5 CAMPAIGN TECHNOLOGY 3 4 OBJECTIVES CONTENT Source: SkyLab Social Media Presentation
  • 32. 6 essentials elementsREVIEW & PLAN 1 6 LISTEN ENGAGEMENT 2 PEOPLE 5 CAMPAIGN TECHNOLOGY 3 4 OBJECTIVES CONTENT Source: SkyLab Social Media Presentation
  • 34. 6 essentials elementsREVIEW & PLAN 1 6 LISTEN ENGAGEMENT 2 PEOPLE 5 CAMPAIGN TECHNOLOGY 3 4 OBJECTIVES CONTENT Source: SkyLab Social Media Presentation
  • 35. 6 essentials elementsREVIEW & PLAN 1 6 LISTEN ENGAGEMENT 2 PEOPLE 5 CAMPAIGN TECHNOLOGY 3 4 OBJECTIVES CONTENT Source: SkyLab Social Media Presentation
  • 38. 6. engagement 3C onnection
  • 39. 6. engagement 3C onnection onversation
  • 40. 6. engagement 3C onnection onversation onversion
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  • 46.
  • 47.
  • 50. 5 sins to avoid in social media
  • 51. Listen To Me Sell...Sell..
  • 53. TIME
  • 57.
  • 58.
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  • 67. How to what to Source: EzinesArticle.com
  • 70. How to • Start by following the best in your field.
  • 71. How to • Start by following the best in your field. • Promote and tell people your Twitter ID and ask them to follow you.
  • 72. How to • Start by following the best in your field. • Promote and tell people your Twitter ID and ask them to follow you. • Include a Follow Me link in all your emails, on your website and Facebook pages.
  • 73. How to • Start by following the best in your field. • Promote and tell people your Twitter ID and ask them to follow you. • Include a Follow Me link in all your emails, on your website and Facebook pages. • Join in conversations. Reply & Retweet tweets that relevance to your business.
  • 74. How to • Start by following the best in your field. • Promote and tell people your Twitter ID and ask them to follow you. • Include a Follow Me link in all your emails, on your website and Facebook pages. • Join in conversations. Reply & Retweet tweets that relevance to your business. • When someone follows you, send a thank you with their name in it and follow them back
  • 75. How to • Start by following the best in your field. • Promote and tell people your Twitter ID and ask them to follow you. • Include a Follow Me link in all your emails, on your website and Facebook pages. • Join in conversations. Reply & Retweet tweets that relevance to your business. • When someone follows you, send a thank you with their name in it and follow them back • Post comments on others blogs, intelligent comments that pertain to the conversation. This will encourage others to visit your site and in turn your Twitter page.
  • 77. what to 30% Other People's stuff. Retweets of followers, Retweet big names, quotes, links to great articles.
  • 78. what to 30% Other People's stuff. Retweets of followers, Retweet big names, quotes, links to great articles. 30% Funny stuff, motivational quotes, links to interesting blogs and articles (non business).
  • 79. what to 30% Other People's stuff. Retweets of followers, Retweet big names, quotes, links to great articles. 30% Funny stuff, motivational quotes, links to interesting blogs and articles (non business). 30% Your Stuff. Not selling, but about you and your likes, what you do, who you are.
  • 80. what to 30% Other People's stuff. Retweets of followers, Retweet big names, quotes, links to great articles. 30% Funny stuff, motivational quotes, links to interesting blogs and articles (non business). 30% Your Stuff. Not selling, but about you and your likes, what you do, who you are. 10 % Your Promotions. What your offering.
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  • 85. THANK YOU @davidwayneika www.lintasberita.com