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Ignite Your Brand




FIRE IT UP WITH
CONTENT MARKETING
What, Exactly, is Content Marketing?
                           It is also about building a “good” reputation by
 A way to engage with      showing expertise, knowledge, moral character,
people and move them       and demonstrating superior communicative skills
                           through the content you provide.
through the journey
from prospect to
customer using
interesting content your
customers are
passionate about… so
they actually pay
attention to you and
SHARE it with others.                   Lindsey Lohan – Someone who needs Content Marketing
Did you know 60% of business
decision makers say branded
content helps them make better
purchase decisions?
If you are a B2C company; 70%
percent of consumers are more
likely to buy from companies that
offer content.

You want to make your clients feel
GOOD. They trust experts.
Average time spent per interaction   Top activities performed during
                                     simultaneous screen usage

     43                              60%
     Minutes                         Emailing


     39                              44%
     Minutes                         Surfing the net


     30                              42%
     Minutes                         Social Networking

     17                              25%
     Minutes                         Playing a game
                                                         From Google Research 2012
From Google Research 2012
  Computers keep us productive and
   informed
  Phones keep us connected

  Tablets keep us entertained

  Search is used to move

   between devices
  TV is a major catalyst for

   search
                                      From Google Research 2012
PLANNING &               CAMPAIGN                  DISTRIBUTION
 STRATEGY               DEVELOPMENT                & PUBLISHING
                        Content Purpose
Audience Needs                                     Customer Journey
                        Key Themes & Messages
Media Consumption                                  Publishing Schedule
                        Storyline Strategy
Business Requirements                              Distribution
                        Experience Paths
Brand Experience                                   Community Management
                        Recommended Topics
Content Audit                                      Measure
                        Content Strategy
Competitive Analysis
                        Syndication Partnerships
  Step 1: Find your “top 20 percent.”
   We look at which clients hired you and what work they hired the firm to do
  Step 2: List what information you

   know about your customers.
For BtoB:
  Size of company
  Size of department
  Title
  Job duties
  Whether or not they are the main decision maker

For BtoC:
  Demographics
  Geographic area
  Income level
  Are they a decision maker?
  If so, what do they base buying decisions on
  (e.g., lifestyle — environmentalist, baby boomer, etc.)?
    Step 3: We find the commonalities to find your
     different segments.
What customer characteristics keep showing up? Did some specific “types” of people emerge? Are
your clients mostly engineers? Mostly women? Are there a lot of middle managers on your list?

    Step 4: Get in their heads.
Dialing in on their needs/wants/pain points

    Step 5: Give them “life!”
What can represent each one of your different buyer types and give each one of these types a
name. Then, based on the questions answered above, we can start to create their stories… stories
that emerge from their daily life, stories they “wished” emerged in their daily life, stories we
provide that aide them in making an easier daily life, stories that make for a more “interesting”
daily life. For example,  build a career history for them, include relevant details of their personal
lives that explain why they are so busy, how many activities they are juggling at home, or any
other specific interests they are likely to have.
Once we find
out WHO they
are, we then
need to know
WHERE they
are and
WHEN.
Every company has different goals
for different products and services.

We need to know what that is to
include that in the strategy process.

Content fuels customer engagement at all
stages of the customer life cycle from top of
funnel to ongoing relationship.

It is harder-working than other media because
it covers the entire purchase cycle. It allows a
brand to retain a relationship with the
customer even if it’s not transactional – a
magazine or Website that is lifestyle-oriented,
for example, and keeps the customer
connected to the brand until he or she is ready
to purchase again is key.
    1. Company Website Content Audit: This           This helps us determine if we will be able to
     is an inventory of your content that has          repurpose or update any current content
     been produced for the website. It tells us        already produced and allows us to find
                                                       opportunities to expand on what the company
     what you have.                                    already has.


    2. Company Ancillary Audit: This is an           It tells us what you have put out in newsletters,
                                                       external blogs, Youtube, Facebook, Twitter,
     inventory of your content that has been
                                                       LinkedIn, articles, brochures, Slideshare
     produced to promote a link back to the            presentations and online press releases and
     website but is NOT kept on the website.           how that has linked back to your website.


    3. Competitive Audit: This is an inventory       Find out how we can do it better than the other
     of what your competition has on their             guy. Provides a GAP ANALYSIS. Also, we see
     websites and what they do to promote              trends and patters revealed and make sure we
                                                       are not repeating appear to be “copying”.
     their company online.
PLANNING &               CAMPAIGN                  DISTRIBUTION
 STRATEGY               DEVELOPMENT                & PUBLISHING
                        Content Purpose
Audience Needs                                     Customer Journey
                        Key Themes & Messages
Media Consumption                                  Publishing Schedule
                        Storyline Strategy
Business Requirements                              Distribution
                        Experience Paths
Brand Experience                                   Community Management
                        Recommended Topics
Content Audit                                      Measure
                        Content Strategy
Competitive Analysis
                        Syndication Partnerships
Developing a sense of structure of
stories (campaigns) requires, settings,
character, moods and a plot.
Create a
                     Choose the right   Tailor strategies to
Compelling Story &
                     type of content       each channel
 Content Strategy




 Promote Content/
                      Create great
Implement Strategy                        Find the right
                       design and
    via Editorial                        content partners
                        branding
      Schedule
    The back bone of
     your Content
     Strategy becomes
     your BRANDING
     BIBLE
    Website Content        Your Editorial
                             Calendar
     is your 24-hour         becomes your
     store front.            online compass
                             for your Target
     Then you need to        Audience.
     get people to
     your website
     from other
     places on the
     web.
Ignite Your Brand




FIRE IT UP WITH
CONTENT MARKETING

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Content Marketing Integrated

  • 1. Ignite Your Brand FIRE IT UP WITH CONTENT MARKETING
  • 2.
  • 3. What, Exactly, is Content Marketing? It is also about building a “good” reputation by A way to engage with showing expertise, knowledge, moral character, people and move them and demonstrating superior communicative skills through the content you provide. through the journey from prospect to customer using interesting content your customers are passionate about… so they actually pay attention to you and SHARE it with others. Lindsey Lohan – Someone who needs Content Marketing
  • 4.
  • 5.
  • 6. Did you know 60% of business decision makers say branded content helps them make better purchase decisions? If you are a B2C company; 70% percent of consumers are more likely to buy from companies that offer content. You want to make your clients feel GOOD. They trust experts.
  • 7. Average time spent per interaction Top activities performed during simultaneous screen usage 43 60% Minutes Emailing 39 44% Minutes Surfing the net 30 42% Minutes Social Networking 17 25% Minutes Playing a game From Google Research 2012
  • 9.
  • 10.
  • 11.   Computers keep us productive and informed   Phones keep us connected   Tablets keep us entertained   Search is used to move between devices   TV is a major catalyst for search From Google Research 2012
  • 12.
  • 13. PLANNING & CAMPAIGN DISTRIBUTION STRATEGY DEVELOPMENT & PUBLISHING Content Purpose Audience Needs Customer Journey Key Themes & Messages Media Consumption Publishing Schedule Storyline Strategy Business Requirements Distribution Experience Paths Brand Experience Community Management Recommended Topics Content Audit Measure Content Strategy Competitive Analysis Syndication Partnerships
  • 14.   Step 1: Find your “top 20 percent.” We look at which clients hired you and what work they hired the firm to do   Step 2: List what information you know about your customers. For BtoB: Size of company Size of department Title Job duties Whether or not they are the main decision maker For BtoC: Demographics Geographic area Income level Are they a decision maker? If so, what do they base buying decisions on (e.g., lifestyle — environmentalist, baby boomer, etc.)?
  • 15.   Step 3: We find the commonalities to find your different segments. What customer characteristics keep showing up? Did some specific “types” of people emerge? Are your clients mostly engineers? Mostly women? Are there a lot of middle managers on your list?   Step 4: Get in their heads. Dialing in on their needs/wants/pain points   Step 5: Give them “life!” What can represent each one of your different buyer types and give each one of these types a name. Then, based on the questions answered above, we can start to create their stories… stories that emerge from their daily life, stories they “wished” emerged in their daily life, stories we provide that aide them in making an easier daily life, stories that make for a more “interesting” daily life. For example,  build a career history for them, include relevant details of their personal lives that explain why they are so busy, how many activities they are juggling at home, or any other specific interests they are likely to have.
  • 16. Once we find out WHO they are, we then need to know WHERE they are and WHEN.
  • 17. Every company has different goals for different products and services. We need to know what that is to include that in the strategy process. Content fuels customer engagement at all stages of the customer life cycle from top of funnel to ongoing relationship. It is harder-working than other media because it covers the entire purchase cycle. It allows a brand to retain a relationship with the customer even if it’s not transactional – a magazine or Website that is lifestyle-oriented, for example, and keeps the customer connected to the brand until he or she is ready to purchase again is key.
  • 18.   1. Company Website Content Audit: This   This helps us determine if we will be able to is an inventory of your content that has repurpose or update any current content been produced for the website. It tells us already produced and allows us to find opportunities to expand on what the company what you have. already has.   2. Company Ancillary Audit: This is an   It tells us what you have put out in newsletters, external blogs, Youtube, Facebook, Twitter, inventory of your content that has been LinkedIn, articles, brochures, Slideshare produced to promote a link back to the presentations and online press releases and website but is NOT kept on the website. how that has linked back to your website.   3. Competitive Audit: This is an inventory   Find out how we can do it better than the other of what your competition has on their guy. Provides a GAP ANALYSIS. Also, we see websites and what they do to promote trends and patters revealed and make sure we are not repeating appear to be “copying”. their company online.
  • 19. PLANNING & CAMPAIGN DISTRIBUTION STRATEGY DEVELOPMENT & PUBLISHING Content Purpose Audience Needs Customer Journey Key Themes & Messages Media Consumption Publishing Schedule Storyline Strategy Business Requirements Distribution Experience Paths Brand Experience Community Management Recommended Topics Content Audit Measure Content Strategy Competitive Analysis Syndication Partnerships
  • 20.
  • 21. Developing a sense of structure of stories (campaigns) requires, settings, character, moods and a plot.
  • 22. Create a Choose the right Tailor strategies to Compelling Story & type of content each channel Content Strategy Promote Content/ Create great Implement Strategy Find the right design and via Editorial content partners branding Schedule
  • 23.   The back bone of your Content Strategy becomes your BRANDING BIBLE
  • 24.   Website Content   Your Editorial Calendar is your 24-hour becomes your store front. online compass for your Target Then you need to Audience. get people to your website from other places on the web.
  • 25.
  • 26. Ignite Your Brand FIRE IT UP WITH CONTENT MARKETING