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ONLINE
                           PRESENCE
                           Dayn Wilberding, Director of Digital Culture : Grady Britton
                           PRESENTED BY PORTLAND BUSINESS JOURNAL - 2010 BIZDEV SEMINAR SERIES #1
                           @PDXBizJournal @Dayn @GradyBritton


Tuesday, August 31, 2010
If you were to redesign your website
                            today, how would it be?


                           Take a mental picture. Got it?


Tuesday, August 31, 2010
CONTENTS UNDER PRESSURE

                              State of the Web
                              How’d We Get Here?
                              Redesign or Realign?
                              A Guide to Redesign or Realignment



Tuesday, August 31, 2010
The Web is dead.




Tuesday, August 31, 2010
The Web is dead.




                                    Thanks for coming. - Grady Britton


Tuesday, August 31, 2010
The Web is dead. Long live the Internet.




Tuesday, August 31, 2010
(browser)                                          (apps)
                      The Web is dead. Long live the Internet.



             “        Over the past few years, one of the most important shifts in
                      the digital world has been the move from the wide-open Web
                      to semi-closed platforms that use the Internet for transport




                                               ”
                      but not the browser for display.



                                                    The Web is Dead. Long Live the Internet. - Wired - Aug 12, 2010


Tuesday, August 31, 2010
(browser)                   (apps)
                      The Web is dead. Long live the Internet.



                               BRAND




Tuesday, August 31, 2010
(browser)                               (apps)
                      The Web is dead. Long live the Internet.
                                        Less about browsing and more about getting.


                                                                  BRAND


                                                  BRAND
                               BRAND
                                          BRAND
                                                                            BRAND
                                                          BRAND




Tuesday, August 31, 2010
The Web is dead. Long live the Internet.
                                        Less about browsing and more about getting.




Tuesday, August 31, 2010
The Web is dead. Long live the Internet.
                                        Less about browsing and more about getting.




Tuesday, August 31, 2010
The Web is dead. Long live the Internet.
                                        Less about browsing and more about getting.




Tuesday, August 31, 2010
The Web is dead. Long live the Internet.
                                        Less about browsing and more about getting.




Tuesday, August 31, 2010
The Web is dead. Long live the Internet.
                                        Less about browsing and more about getting.




                                     Whoa.


Tuesday, August 31, 2010
CONTENTS UNDER PRESSURE

                              State of the Web
                              How’d We Get Here? What’s It All Mean, Man?
                              Redesign, or Realign?
                              A Guide to Redesign or Realignment



Tuesday, August 31, 2010
An extremely brief history
                       WEB 1.0




Tuesday, August 31, 2010
An extremely brief history
                       WEB 2.0-ish




Tuesday, August 31, 2010
An extremely brief history
                       WEB 3.14159
                       mmm, pie




Tuesday, August 31, 2010
BRAND
                       ONLINE BRANDING 2010


                               BRAND                              BRAND
                                              BRAND




                                 BRAND                              BRAND
                                                  BRAND




Tuesday, August 31, 2010
ONLINE BRANDING 2010


                       The value is no
                       longer in the size
                                              BRAND
                       of the information
                       source, but the
                       relevance of the
                       source to our
                       particular lives.


Tuesday, August 31, 2010
BRAND




                           Your Website


Tuesday, August 31, 2010
Human view




                           Your Website            Your Online Presence


Tuesday, August 31, 2010
Google view




                           Your Website             Your Online Presence


Tuesday, August 31, 2010
What’s It All Mean, Man?


                                   Think beyond the website, beyond the browser.
                           BRAND



                                   Your relationships are your brand.

                                   Increase the opportunity for a customer to
                                   experience your brand.


Tuesday, August 31, 2010
CONTENTS UNDER PRESSURE

                              State of the Web
                              How’d We Get Here?
                              Redesign or Realign?
                              A Guide to Redesign or Realignment



Tuesday, August 31, 2010
Redesign   Realign




Tuesday, August 31, 2010
Redesign                                       Realign

                           We haven’t changed our look                     I think our visitor’s needs have
                           in 2 years. It’s time.                          changed. Should we?

                           Our site looks so 200X.                         The site structure doesn’t
                                                                           serve our business structure
                                                                           anymore.
                           We need more Web 2.0.
                           Modern websites have rounded                    Our site doesn’t enhance our
                           corners and glossy buttons.                     brand perception.



                                                     Good Designers Redesign, Great Designers Realign - A List Apart - Oct 24, 2005


Tuesday, August 31, 2010
Redesign                           Realign



                           aesthetics driven                      purpose driven




                                        Good Designers Redesign, Great Designers Realign - A List Apart - Oct 24, 2005


Tuesday, August 31, 2010
Redesign                     Realign

                               Pull up that mental picture.
                                      Which team were you on?




Tuesday, August 31, 2010
GUIDE TO REDESIGN
                           OR :REALIGNMENT
                           WHEN HOW : BEST PRACTICES



Tuesday, August 31, 2010
GUIDE TO
        REDESIGN OR
        REALIGNMENT         WHEN?
                           When you’ve slipped off        When your site is no longer
                           brand.                         providing value.

                           When your audience isn’t in    When keeping the site fresh
                           control of their experience.   is inefficient.


                           When the visitor is not the primary focus.

Tuesday, August 31, 2010
GUIDE TO
        REDESIGN OR
        REALIGNMENT
                                  01
                                            HOW            02                   03                      04                      05                  06
                              DEFINE            STRUCTURE                  DESIGN                    BUILD                DELIVER           MAINTAIN

                            Discover                   Content               Create                Develop                  Handoff Maintenance Plan
                    analyze audience               audit existing           concepts                 scripting             style guide       define scope
                     analyze industry          new content deck               comps                   markup                   training           backup
                                                                                         3rd party integration   3rd party integration           upgrades
                                  Plan      Info Architecture         Prototyping                      testing                  testing
                                 budget                 sitemap     proof of concepts                                                     Measurement
                               schedule              wireframes               skeleton             Content                  Launch            visitor stats
                                   team               navigation                                   population                DNS             engagement
                             tech specs
                                 testing
                                             naming conventions                Style                 revising
                                                                                                   guidelines
                                                                                                                  PR announcement                  sharing
                                                                          style guide
                                                     Platform              templates                                               QA                 QA
                               Clarify                      CMS                                           QA                   testing               bugs
                               set goals      scripting language                                        plan                     bugs
                           creative brief      APIs, 3rd parties                                        bugs                 browsers
                                 kick-off                                                           browsers                  security
                                                                                                     usability



Tuesday, August 31, 2010
GUIDE TO
        REDESIGN OR
        REALIGNMENT        BEST PRACTICES
                                   Content isn’t king,
                                   the visitor is.




Tuesday, August 31, 2010
GUIDE TO
        REDESIGN OR
        REALIGNMENT        BEST PRACTICES
                                      Have a blog...
                                      and use it.




Tuesday, August 31, 2010
GUIDE TO
        REDESIGN OR
        REALIGNMENT        BEST PRACTICES
                                    Enable and
                                    encourage advocacy
                                    with social features.




Tuesday, August 31, 2010
GUIDE TO
        REDESIGN OR
        REALIGNMENT        BEST PRACTICES
                                    Extend your brand
                                    beyond the site.




Tuesday, August 31, 2010
GUIDE TO
        REDESIGN OR
        REALIGNMENT        BEST PRACTICES
                                   Have a personality,
                                   please.




Tuesday, August 31, 2010
CONTENTS UNDER PRESSURE

                              State of the Web
                              How’d We Get Here?
                              Redesign or Realign?
                              A Guide to Redesign or Realignment



Tuesday, August 31, 2010
Thank you.
                                          delicious.com / daynw / pbj1


                      GradyBritton.com                     For my card, txt: DAYN to 50500
                           GradyBritton                    daynw@gradybritton.com   dayn

Tuesday, August 31, 2010

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Online Presence

  • 1. ONLINE PRESENCE Dayn Wilberding, Director of Digital Culture : Grady Britton PRESENTED BY PORTLAND BUSINESS JOURNAL - 2010 BIZDEV SEMINAR SERIES #1 @PDXBizJournal @Dayn @GradyBritton Tuesday, August 31, 2010
  • 2. If you were to redesign your website today, how would it be? Take a mental picture. Got it? Tuesday, August 31, 2010
  • 3. CONTENTS UNDER PRESSURE State of the Web How’d We Get Here? Redesign or Realign? A Guide to Redesign or Realignment Tuesday, August 31, 2010
  • 4. The Web is dead. Tuesday, August 31, 2010
  • 5. The Web is dead. Thanks for coming. - Grady Britton Tuesday, August 31, 2010
  • 6. The Web is dead. Long live the Internet. Tuesday, August 31, 2010
  • 7. (browser) (apps) The Web is dead. Long live the Internet. “ Over the past few years, one of the most important shifts in the digital world has been the move from the wide-open Web to semi-closed platforms that use the Internet for transport ” but not the browser for display. The Web is Dead. Long Live the Internet. - Wired - Aug 12, 2010 Tuesday, August 31, 2010
  • 8. (browser) (apps) The Web is dead. Long live the Internet. BRAND Tuesday, August 31, 2010
  • 9. (browser) (apps) The Web is dead. Long live the Internet. Less about browsing and more about getting. BRAND BRAND BRAND BRAND BRAND BRAND Tuesday, August 31, 2010
  • 10. The Web is dead. Long live the Internet. Less about browsing and more about getting. Tuesday, August 31, 2010
  • 11. The Web is dead. Long live the Internet. Less about browsing and more about getting. Tuesday, August 31, 2010
  • 12. The Web is dead. Long live the Internet. Less about browsing and more about getting. Tuesday, August 31, 2010
  • 13. The Web is dead. Long live the Internet. Less about browsing and more about getting. Tuesday, August 31, 2010
  • 14. The Web is dead. Long live the Internet. Less about browsing and more about getting. Whoa. Tuesday, August 31, 2010
  • 15. CONTENTS UNDER PRESSURE State of the Web How’d We Get Here? What’s It All Mean, Man? Redesign, or Realign? A Guide to Redesign or Realignment Tuesday, August 31, 2010
  • 16. An extremely brief history WEB 1.0 Tuesday, August 31, 2010
  • 17. An extremely brief history WEB 2.0-ish Tuesday, August 31, 2010
  • 18. An extremely brief history WEB 3.14159 mmm, pie Tuesday, August 31, 2010
  • 19. BRAND ONLINE BRANDING 2010 BRAND BRAND BRAND BRAND BRAND BRAND Tuesday, August 31, 2010
  • 20. ONLINE BRANDING 2010 The value is no longer in the size BRAND of the information source, but the relevance of the source to our particular lives. Tuesday, August 31, 2010
  • 21. BRAND Your Website Tuesday, August 31, 2010
  • 22. Human view Your Website Your Online Presence Tuesday, August 31, 2010
  • 23. Google view Your Website Your Online Presence Tuesday, August 31, 2010
  • 24. What’s It All Mean, Man? Think beyond the website, beyond the browser. BRAND Your relationships are your brand. Increase the opportunity for a customer to experience your brand. Tuesday, August 31, 2010
  • 25. CONTENTS UNDER PRESSURE State of the Web How’d We Get Here? Redesign or Realign? A Guide to Redesign or Realignment Tuesday, August 31, 2010
  • 26. Redesign Realign Tuesday, August 31, 2010
  • 27. Redesign Realign We haven’t changed our look I think our visitor’s needs have in 2 years. It’s time. changed. Should we? Our site looks so 200X. The site structure doesn’t serve our business structure anymore. We need more Web 2.0. Modern websites have rounded Our site doesn’t enhance our corners and glossy buttons. brand perception. Good Designers Redesign, Great Designers Realign - A List Apart - Oct 24, 2005 Tuesday, August 31, 2010
  • 28. Redesign Realign aesthetics driven purpose driven Good Designers Redesign, Great Designers Realign - A List Apart - Oct 24, 2005 Tuesday, August 31, 2010
  • 29. Redesign Realign Pull up that mental picture. Which team were you on? Tuesday, August 31, 2010
  • 30. GUIDE TO REDESIGN OR :REALIGNMENT WHEN HOW : BEST PRACTICES Tuesday, August 31, 2010
  • 31. GUIDE TO REDESIGN OR REALIGNMENT WHEN? When you’ve slipped off When your site is no longer brand. providing value. When your audience isn’t in When keeping the site fresh control of their experience. is inefficient. When the visitor is not the primary focus. Tuesday, August 31, 2010
  • 32. GUIDE TO REDESIGN OR REALIGNMENT 01 HOW 02 03 04 05 06 DEFINE STRUCTURE DESIGN BUILD DELIVER MAINTAIN Discover Content Create Develop Handoff Maintenance Plan analyze audience audit existing concepts scripting style guide define scope analyze industry new content deck comps markup training backup 3rd party integration 3rd party integration upgrades Plan Info Architecture Prototyping testing testing budget sitemap proof of concepts Measurement schedule wireframes skeleton Content Launch visitor stats team navigation population DNS engagement tech specs testing naming conventions Style revising guidelines PR announcement sharing style guide Platform templates QA QA Clarify CMS QA testing bugs set goals scripting language plan bugs creative brief APIs, 3rd parties bugs browsers kick-off browsers security usability Tuesday, August 31, 2010
  • 33. GUIDE TO REDESIGN OR REALIGNMENT BEST PRACTICES Content isn’t king, the visitor is. Tuesday, August 31, 2010
  • 34. GUIDE TO REDESIGN OR REALIGNMENT BEST PRACTICES Have a blog... and use it. Tuesday, August 31, 2010
  • 35. GUIDE TO REDESIGN OR REALIGNMENT BEST PRACTICES Enable and encourage advocacy with social features. Tuesday, August 31, 2010
  • 36. GUIDE TO REDESIGN OR REALIGNMENT BEST PRACTICES Extend your brand beyond the site. Tuesday, August 31, 2010
  • 37. GUIDE TO REDESIGN OR REALIGNMENT BEST PRACTICES Have a personality, please. Tuesday, August 31, 2010
  • 38. CONTENTS UNDER PRESSURE State of the Web How’d We Get Here? Redesign or Realign? A Guide to Redesign or Realignment Tuesday, August 31, 2010
  • 39. Thank you. delicious.com / daynw / pbj1 GradyBritton.com For my card, txt: DAYN to 50500 GradyBritton daynw@gradybritton.com dayn Tuesday, August 31, 2010