Current Resume for LinkedIn

1. Suite 1407, 170 East Keith Road
North Vancouver, BC, V7L 1V2
(778) 867-6567
dbellamy@shaw.ca
B. Douglas Bellamy
EXPERIENCE & SKILLS OVERVIEW
 5 ½ years of senior managerial experience in the financial sector leading IT departments
ranging in size from 7 to 35 technical, administrative and supervisory staff.
 15 years IT services in the SMB sector: project management, infrastructure, databases, and
software development. Owner of a software development company with a worldwide
customer base.
IT INFRASTRUCTURE:
ᵒ Rack mount systems: HP and Dell ᵒ Rack APC UPS systems
servers ᵒ Tier 1 Data Centres (INTERAC certified)
ᵒ Enclosures: HP blade servers ᵒ HSM transaction encryption devices
ᵒ SAN's: HP and Dell (pooled) ᵒ WAN: Fiber, T1, T3, DSL, public cable
ᵒ Routers: Cisco, Vyatta modem. LAN: TCP/IP on Ethernet 10,
ᵒ Managed switches: Cisco, Dell 100, 1000. Wireless A/B/G/N

2. ENTERPRISE OPERATING SYSTEMS, APPLICATIONS, AND APPLIANCES
ᵒ VMware ESX 4.x tools: vCenter Server & ᵒ Symantec Backup Exec, Trend Micro
VMware Standard. (Virus/anti-spam, web filtering, device
ᵒ Various VMware tools: player, workstation, scanning).
converter, vSphere client. ᵒ VPN: Cisco VPN client, OpenVPN, IPsec.
ᵒ Clustered hosts in HA configurations with ᵒ Alerts/Monitoring/Intrusion detection:
virtualized routing and sub-netting, iSCSI Zabbix, Prelude SIEM, AlienVault OSSIM.
datastores, iSCSI traffic isolation. ᵒ Other systems: Ubuntu, Vyatta (routing),
ᵒ Microsoft: Server 2000/03/08 R2, Exchange Bazaar (source code control), Track-It (Help
2000/07/10, SQL server 2003/8, SharePoint, desk/Work order generation), Visual
Terminal Server, AD management. RIM: BES Intercept (Code development), Redmine –
server. integrated issue and project management
ᵒ SANS: Dell EqualLogic, HP LeftHand. application.
CORE IT FUNCTIONAL PROCESSES
ᵒ Project management for IT ᵒ Infrastructure architecture design, fault
infrastructure/application rollouts. tolerant capable or seamless fail over at
ᵒ Code development/deployment: Business each physical or logical point.
Analysis, Development, SIT, QA and UAT ᵒ Infrastructure/Operation of: banking
environments. system production environments including
ᵒ Help desk and on-call operations, tier 1, 2, 3 production databases, reporting, external
support for IT functions. transaction gateways to switch providers,
data mining and financial analysis systems
(SQL) and off site disaster recovery systems.
DESIGN / PROMOTION OF PRODUCTS AND SERVICES
ᵒ Marketing strategies/campaigns, ᵒ “Managed Services” program (SaaS and
application design, user interface design, PaaS), promotion to current and
code development, product distribution prospective customers.
and support.

3. COMPANY / DEPARTMENT ADMINISTRATION, BUDGETING AND HR
ᵒ Regulatory administration, audit ᵒ Organizational / departmental capital and
compliance, signing officer. operational budgeting, cash flow, pro forma
ᵒ Customer and client management. statements, financing and project financing.
rd
ᵒ Management of 3 party suppliers: Telco, ᵒ Staff hiring, performance reviews, training,
transaction switching, subcontractors. salary and bonus programs
MANAGEMENT / PRODUCTIVITY TOOLS
ᵒ Microsoft Excel, Access (SQL), Word, Visio, Project, Power Point, SharePoint.
CAREER OBJECTIVES
 Work with strategic planning initiatives and goals, pursuing their successful implementation
in the overall corporate and IT setting.
 Successful management of projects and organizational objectives requiring the buy in of
stakeholders to a change management process that produces the desired results.
 Utilize my strong communication skills to establish and represent the organization effectively
at all levels, internally and externally.
 Use trust and integrity to build synergistic teams around projects and processes to produce
measurable and exemplary results.
PROFILE HIGHLIGHTS
 Strong interpersonal skills provide the ability to work comfortably and communicate
appropriately with senior executives, managers, highly skilled technology professionals and
non IT based staff.
 Ability to consistently lead groups of IT professionals in a department or cross department
setting using synergistic team based approaches.
 Strong writing and reporting skills used to provide effective project plans and status reports.
 Ability to thoroughly research topics and provide implementation plans that fit within
organizational goals and objectives.
 Professional accounting and finance training has provided the skill sets to work effectively
with budgets, create and utilize cash flow analysis and utilize financial and management
reporting techniques.
 Hands on experience at the technical level for end user devices, server hardware, network
configurations, troubleshooting / repair and tier three support for mission critical data
centre production and operations.

4. EXPERIENCE
CUTASC (CU TECHNICAL AND ADMINISTRATIVE SERVICES CORP) HTTP://WWW.CUTASC.COM/
January 2010 to May 2012
Campbell River, Vancouver, Prince Rupert BC
CLIENTS: Bridgewater Bank, Northern Savings Credit Union, Sunshine Coast Credit Union, Cumberland and District
CU, Community Savings CU and a number of other financial sector clients in British Columbia and Alberta.
ROLES: Senior Manager, IT Services. Redefine IT Services for CUTASC, reorganize IT Services in order to provide a
managed service model to the client base. Work closely with Marketing and Sales resources to identify target
markets and provide internal infrastructures to deliver products and services. Report to the CEO, CUTASC.
AREAS OF RESPONSIBILITY:
ᵒ Banking systems: primary data centre and ᵒ 3rd party vendor management
secondary warm DRP centre, operation of ᵒ Oversight of technical system architectures
rd
production systems hosted at 3 party sites for WAN’s, LAN’s, subnets, routing,
ᵒ Provisioning and management of switching, design of physical platforms
development, QA and UAT environments including processing servers, SAN and NAS
for development group, BA group and devices. Also for host level hypervisors,
clients guest level VM’s, server OS’s, and various
ᵒ Back office infrastructure and application VM and Linux appliances and platforms,
suites for clients and internal operations Active Directory and security policies.
ᵒ Help Desk functions for clients: specialized ᵒ Oversight of comprehensive monitoring,
banking system support and standard alert and intrusion detections systems
desktop and technology infrastructure utilizing Zabbix and Prelude.
support to the client base ᵒ Oversight of provisions for banking system
ᵒ IT procurement and estimation services for environments including production,
clients reporting, recovery, gateway servers and
ᵒ Annual IT capital budgeting for CUTASC and DR systems
NSCU
TECHNOLOGIES UTILIZED:
ᵒ VMware 4.X, VMware Standard, VMware ᵒ Dell and HP SAN technologies
vCenter Server, VMware tools (various). ᵒ Dell and CISCO switching
ᵒ MS Server through 2008R2, MS Exchange ᵒ OpenVPN, MS Office productivity tools
through to 2010, MS SQL Enterprise ᵒ Open Solutions Banking system
through to 2008R2, MS SharePoint environments
ᵒ Linux distributions (Vyatta for routing, ᵒ Backup Exec, Acronis, Trend Micro and
Ubuntu as a platform) other miscellaneous enterprise tools.
ᵒ Dell and HP rack and blade enclosure ᵒ Zabbix/Prelude/AlienVault alert, intrusion
technologies detection and monitoring.

5. MAJOR PROJECTS AND INITIATIVES:
ᵒ Enterprise end to end upgrade of all server ᵒ Ongoing production releases to multiple
platforms for Northern Savings Credit Union client banking system production
and CUTAS from a 32bit software and environments.
hardware computing environment to a fully ᵒ Development of CUTASC’s managed service
virtualized 64 bit based processing and SAN model in close cooperation with the VP
based architecture: Initial conception, Sales, acquisition of initial client site
planning, budgeting, project planning, remediation project leading to a full
procurement, project management and roll managed service package including all tier
out. one through tier three support,
ᵒ Transition planning for transfer of current management of all on site server and
Data Centre operations to Tier 2+ Data applications systems, WAN and LANS for a
Centers. significant BC financial institution with
multiple branch locations.
RED PILLAR SOFTWARE LTD.
February 2006 to 2010
North Vancouver, BC
CLIENTS (PARTIAL): Sylvan Vale Reforestation Nursery, McGarvey Law Offices, BC Shellfish Growers
Association. On behalf of Tsunami IT Services: Autogas Propane Ltd., BC Trucking Association, UBC
Pension Administration, UBC BioImaging Facility, UBC Health, Safety & Environment, and Associated
Lock & Supply.
ROLES: Owner, IT Consultant, developer, project management, client management, business
development, change management, supply and install hardware and software.
PROJECTS AND INITIATIVES:
ᵒ Client management requirements for platforms for a large BC propane distributor
support and project customers, contract requiring the co-ordination of three outside
negotiations, supervision of field team vendors.
ᵒ Development of long term vision plan for ᵒ Leading conceptualization and development
client with 5 year goals of a cost effective onsite NAS based backup
ᵒ Identified gaps in organization’s structure strategy in conjunction with daily offsite
and possible paths to remediate over the datacenter copy in order to transition the
short, medium and long term company (and other medium size
ᵒ Participate in various strategic partnering organizations) away from tape based
initiatives backup solutions.
ᵒ Project conception and management a ᵒ Compliance with C-TPAP requirements and
transition to a VMware based IT best practices for supply chain security
infrastructure during a version upgrade of requirements for cross border trade with
GP and SQL involving the migration of the USA. Solutions require a multi-vendor /
various Terminal Services servers, DC’s, provider approach.
industry and client specific card lock

6. PICTURE EXPRESS SOFTWARE
1998 to February 2006, Partnership then Proprietorship, rolled into Red Pillar Software Ltd. February
2006, doing business as Picture Express Software.
Courtenay, BC.
ROLE: Owner and distributor of the Speech-Language Pathology client intervention tool “Picture
Express” throughout Canada, USA, England, Australia and New Zealand.
Partnered with a local Speech Language Pathologist to develop the first commercially available client
intervention tool specifically designed for SLP’s.
AREAS OF RESPONSIBILITY:
ᵒ Initial design of the user interface of CDROM based trials to identified
ᵒ Product distribution methodologies Canadian SLP’s
(technical, licensing, installation routines) ᵒ Development of financing sources, budgets
ᵒ Beta testing program through Health Units and cash flow models for marketing
in British Columbia campaigns
ᵒ Development of a direct marketing ᵒ Creation of results tracking for marketing
campaign utilizing the creation and shipping campaigns: order and offer tracking, results
measurement, call logging and analysis
PROJECTS AND INITIATIVES:
ᵒ Mass (20,000 piece) trial mail outs, state by ᵒ Development of an internal custom order
state expansion of product to markets in fulfillment system to manage all aspects of
California, Texas and then the rest of the orders, customer trials, and customer
continental USA. database
ᵒ Further expansions include sales into ᵒ Expansion of additional personal included
Australia, New Zealand and England. two programmers and a full time office
ᵒ Development of a product Web site for administrator, casual workers in support of
product, utilization of site to further mail out campaigns
distribute a modified version of the product
trial
BREAKAWAY BUSINESS SOLUTIONS
1995 to February 2006, Partnership then Proprietorship, rolled into Red Pillar Software Ltd. February
2006.
Courtenay, BC
CLIENTS: Brown Bay Packing and Englewood Packing Company (part of Bachelor Bay Group), Apple
Electric, K&K Electric, Community First Insurance and Comox Valley Credit Union (now Coast
Community Credit Union), Ahmed McGarvey Law Offices, Olstead & Holekamp Law Offices, Child
Development Centre, Bottom Line Bookkeeping and Ledgers Bookkeeping, Sylvan Vale Reforestation
Nursery, Janitors Warehouse, Aquatec Seafood, Comox District Consumers Co-Operative, Complete
Auto Clinic, Marin Link Transportation.
ROLES: IT Consultant, Project Management, Software Developer (Access and SQL), vendor
management, supplier of hardware and software, Owner.

7. PICTURE EXPRESS SOFTWARE
1998 to February 2006, Partnership then Proprietorship, rolled into Red Pillar Software Ltd. February
2006, doing business as Picture Express Software.
Courtenay, BC.
ROLE: Owner and distributor of the Speech-Language Pathology client intervention tool “Picture
Express” throughout Canada, USA, England, Australia and New Zealand.
Partnered with a local Speech Language Pathologist to develop the first commercially available client
intervention tool specifically designed for SLP’s.
AREAS OF RESPONSIBILITY:
ᵒ Initial design of the user interface of CDROM based trials to identified
ᵒ Product distribution methodologies Canadian SLP’s
(technical, licensing, installation routines) ᵒ Development of financing sources, budgets
ᵒ Beta testing program through Health Units and cash flow models for marketing
in British Columbia campaigns
ᵒ Development of a direct marketing ᵒ Creation of results tracking for marketing
campaign utilizing the creation and shipping campaigns: order and offer tracking, results
measurement, call logging and analysis
PROJECTS AND INITIATIVES:
ᵒ Mass (20,000 piece) trial mail outs, state by ᵒ Development of an internal custom order
state expansion of product to markets in fulfillment system to manage all aspects of
California, Texas and then the rest of the orders, customer trials, and customer
continental USA. database
ᵒ Further expansions include sales into ᵒ Expansion of additional personal included
Australia, New Zealand and England. two programmers and a full time office
ᵒ Development of a product Web site for administrator, casual workers in support of
product, utilization of site to further mail out campaigns
distribute a modified version of the product
trial
BREAKAWAY BUSINESS SOLUTIONS
1995 to February 2006, Partnership then Proprietorship, rolled into Red Pillar Software Ltd. February
2006.
Courtenay, BC
CLIENTS: Brown Bay Packing and Englewood Packing Company (part of Bachelor Bay Group), Apple
Electric, K&K Electric, Community First Insurance and Comox Valley Credit Union (now Coast
Community Credit Union), Ahmed McGarvey Law Offices, Olstead & Holekamp Law Offices, Child
Development Centre, Bottom Line Bookkeeping and Ledgers Bookkeeping, Sylvan Vale Reforestation
Nursery, Janitors Warehouse, Aquatec Seafood, Comox District Consumers Co-Operative, Complete
Auto Clinic, Marin Link Transportation.
ROLES: IT Consultant, Project Management, Software Developer (Access and SQL), vendor
management, supplier of hardware and software, Owner.

8. PROJECTS AND INITIATIVES:
Multi-year database application development project with a major Vancouver Island reforestation
nursery:
ᵒ Conception, development, to staged product lots from initial seeding, movement
implementation to ongoing maintenance through the green house system, processing
ᵒ Client interface with backend database hot lift orders or winter cold storage,
with user access throughout site and shipping and invoicing to payment receipt
administration offices ᵒ Also manages shipping and invoicing,
ᵒ Full integration allowing the customer to provides numerous reports on stock and
record, track, manage, and report on cash flow forecasting
Migration of a banking system for a Comox Valley Credit Union, from CGI the service bureau to an in-
house data centre:
ᵒ Responsibilities include developing a ᵒ As “conversion master” developed and
documentation packages for System oversaw the implementation of the
Security, Data Centre Production manuals, “conversion week-end” plans to
Disaster Recovery Plan, Computer Use successfully implement the system
Policy Framework, and development of the migration.
Integrated Systems Testing Plan for site
certification.
Other:
ᵒ Application maintenance and or ᵒ Provide all aspects of IT service to a regional
development of various custom database Child Development organization which
applications for clients in the coastal marine provide co-locations services to a number
business, large scale fish packing plants, of government funded agencies.
bookkeeping firms and customer co-ops. ᵒ Value added supplier of hardware and
ᵒ Development of DRP’s scaled to medium software solutions to numerous clients as
size business with routine annual full scale well as other small task targeted custom
testing and revisions. applications.
RICHMOND SAVINGS CREDIT UNION (NOW COAST CAPITAL SAVINGS)
Richmond, BC
ROLES:
 Manager, Technology and Information Systems: June 1990 to August 1993
 Supervisor, Information Technology: 1989 to 1990
 Systems Accountant: 1987 to 1989
UNIQUE ENVIRONMENT:
 Richmond Savings Credit Union partnered with an innovative software developer (Prologic) that designed
and implemented one of the first instances of a fully integrated PC based banking system.
 Transition from service bureau based mainframe systems to PC architecture that distributing processing
between a client workstation, branch server and central host server and database.
 All aspects of ongoing development, maintenance and support were transitioned to the credit unions in-
house IT department.

9. AREAS OF RESPONSIBILITY:
ᵒ Manager for department of 35 composed of ᵒ Represented the IT function and corporate
three supervisors, 24 technical and 7 IT objectives of the organization to the
administrative staff. individual departments. Promoted
ᵒ Management of a 7x24 production banking organizational successes that leveraging the
system and transaction gateways. 350 new technology platforms in order to help
workstations, 10 branch locations. foster the movement away from a static
ᵒ Staff performance reviews, staff banking environment to a dynamic “we can
development and hiring processes. do that” environment that embraced
ᵒ Reporting to the Senior Vice President IT, change.
responsible for department budget of $3.3 ᵒ Participated in the HR departments “job
million, composed of $1.2 million in board” for the Hayes evaluation process
salaries, $700,000 in operating expenses that was applied throughout the
and $1.4 million in capital expenditures organization.
annually.
PROJECTS AND INITIATIVES:
ᵒ Restructured the banking system “gateway” connections in order to be one
operations group and developed a of the original adopters of the “debit card”.
structured help desk function ᵒ Conceptualize/ developed/implement a
ᵒ Initiated a documentation process for help business intelligence system that migrated
desk, day and overnight operations. paper based reporting at the retail branch
ᵒ Identified the first service level targets for and department level to an online based
the operations center, measured and system.
distributed results to “users” or internal ᵒ IT aspects for three new retail branch
clients and stakeholders locations in downtown Vancouver,
ᵒ Initiated a structured approach to Richmond and Coquitlam.
programming maintenance duties of the ᵒ Corporate wide workstations “refresh”
banking system applications. Measured and involving 300 workstations.
provided results to stakeholders ᵒ Oversaw the development and
ᵒ With support from HR developed a cross implementation of a “Product Information”
disciplinary and department team based system for all employees detailing all retail
approach for projects, work flows and other products sold or launched by the institution
department tasks ᵒ New role of “Systems Accountant”,
ᵒ Utilized a rapid design and implementation leveraged accounting and finance skill set
process with key stakeholder developed in a Chartered Accounting firm.
representatives: marketing, retail, business Using early PC technology and Lotus 1-2-3
analysts, programming, and quality developed and maintained financial and
assurance budgeting reporting system for credit union
ᵒ Development of one of the industry’s first based on extracts from the banking system
“touch tone” banking system for end user database, responsible for placing overnight
customers to access account information, cash surpluses with BC Central and
transfer funds and pay bills supporting IT systems at the insurance
ᵒ Application and rigorous internal procedure subsidiary
development of one of the first Interac

10. LAVENTHOL & HORWATH CHARTERED ACCOUNTANTS
September 1984 to June 1987
Vancouver, B.C.
ROLES: Articling student and staff.
AREAS OF RESPONSIBILITY
ᵒ Client accounting, audit, tax return preparation, budget development, report preparation, issue analysis,
and staff supervision. Participated corporate bankruptcy and insolvency engagements for the firm.
ᵒ The CA firm was an early adopter of mobile PC technology and used it to computerize aspects of its
practice. This provided early exposure to powerful financial tools previously only available on mainframes
computers.
AMOCO PETROLEUM CANADA LIMITED
Full time May 1982 to August 1983, summer student employment during university, 1979 to 1981.
Calgary, Alberta
ROLES: Computer Operations.
AREAS OF RESPONSIBILITY
Operator for seismic mapping systems that created seismic data from field recording and produced
large scale high resolution photographic “plots” for oil and gas exploration.
COMMUNITY CONTRIBUTIONS
ᵒ Served as a long time director for a community based swim racing club, initially as the director of
“computer stuff” then as a VP where a vigorous restructuring of the organization and board was
undertaken. Completed responsibilities for the club as President.
ᵒ Participated as an in-class parent assistant for elementary school classes, typically taking a break out
group to focus on math skills. Acted as a “backstop” to provide transportation for school kids to many
tens of tens of out of school events as called on by.
ᵒ Numerous fund raising events for ballet school, rep soccer teams and PAC.
EDUCATION
ᵒ Certified General Accountants of British Columbia: June 1987 to June 1989 - Achieved Fourth Level
ᵒ British Columbia Institute of Chartered Accountancy: May 1984 to June 1987 – graduate admission
program
ᵒ University of Calgary, Bachelor of Arts - April 1982: Major, political science. Minor, business management.
ᵒ Carson Graham Senior Secondary, North Vancouver, B.C.: Senior matriculation, June 1977