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Technology  Organization Chart and  Action Plan Dean Hofer, CISD EDLD 5352 Instructional Leadership
CISD Technology Services Organization Chart
Director of Technology Services Telecommunications Coordinator Web Services Coordinator Data Services Coordinator Systems Administrator Telecom  Technician Telecom  Technician Network Engineer PEIMS Coordinator Programmer Analyst Assistant  Systems  Administrator Assistant  Network Engineer Administrative Assistant Technical Support Specialist (SVHS) Technical Support Specialist (JRES, TPES, RBES) Technical Support Specialist (SBMS, ASES, BBES) Technical Support Specialist (HELP DESK, SS) Technical Support Specialist (CHS) Technical Support Specialist (CES,MES,CHMS,MHS) Technical Support Specialist (OCES, HLES, MVMS) Technical Support Specialist (CLHS, RCES) Technical Support Specialist (SVMS, STZES, SES) Technical Support Specialist (GFES, FHES, CMS) Webmaster
Principal While the principal is not directly represented in the CISD Technology Organization Chart, he or she is responsible for coordinating with the campus’ Technical Support Specialist to ensure the local infrastructure performance is meeting the needs of all stakeholders and the campus’ Instructional Facilitator for Technology to ensure staff receives technology-based professional development.
Campus Instructional Facilitator for Technology The Instructional Facilitator for Technology coordinates with the principal and the campus’ Technical Support Specialist to ensure hardware and software for networked computer systems function properly, coordinates and manages district instructional programs to meet student and community needs, serves as an instructional leader in the development and improvement of federal/special programs, collaborates with district staff to formulate, develop, implement and evaluate current trends in technology application and educational technology, and provides technology professional development opportunities.
Action Plan
Professional Development Initial sessions: August 2010 Follow-up observations/ mentoring: Bi-monthly or as needed Hold department specific professional development sessions with follow-on observations and mentoring Utilize Apple Educational Consultant to increase teacher’s knowledge of Apple-based software packages Teachers indicated need for professional development regarding integration of technology in instruction Timeline Professional Development Plan Professional Development Needs
Professional Development Wednesday Learning Sessions during September 2010  Hold small group professional development sessions before school, after school and during conference periods to establish individual teacher’s eLearning spaces Teachers indicated need for greater support and training for teaching online via Studywiz Spark Timeline Professional Development Plan Professional Development Needs
Professional Development Annually as required by teacher need beginning September 2010 Campus Instructional Facilitator and Apple Educational Consultant will work with specific teachers in their classrooms to assist students in technology integration Improve student technology literacy and use in the classroom Timeline Professional Development Plan Professional Development Needs
Professional Development Quarterly beginning August 2010 Follow-up by Department Chairs on monthly basis District Curriculum Coordinators, Campus Administrators, Department Chairs, and/or Instructional Facilitator hold professional development regarding integration of disaggregated data from Eduphoria and campus AEIS reports for lesson planning Teachers indicated need for implementing data-based decision making processes in lesson planning Timeline Professional Development Plan Professional Development Needs
Evaluation Planning Teacher Self Reports, PDAS Evaluations,  Walk-Through Observations, Student work, Campus STAR Chart, Professional Development Surveys Department Chairs will assess integration through lesson plans submitted by teachers or teacher groups. All campuses will integrate technology in the development of curriculum and instruction Assessment/Evidence Technology Needs
Evaluation Planning Student Work, Walk-Through Observations, PDAS Evaluations Computer-On-Wheels (COW) sign-out logs to indicate frequency of use Teachers will develop at least one technology-based project per semester for students. Improve student technology literacy and use Assessment/Evidence Technology Needs
Evaluation Planning Teacher produced podcasts, blogs, webpages Hit counter on blogs, Walk-Through Observations, PDAS Evaluations, Campus STaR chart On-going professional development/mentoring for the improvement of podcasting, teacher blogs and webpages Assessment/Evidence Technology Needs
Evaluation Planning Teacher established personalized Studywiz learning platform Studywiz Activity Logs (Hit counter), Student Surveys Development of eLearning environment via Studywiz Spark to increase online instruction Assessment/Evidence Technology Needs
Director of Technology Services The Director of Technology Services provides leadership and management for all services performed by the Technology Department to include, but not limited to maintaining the Technology budget, ensuring compliance with federal, state and local guidelines for reporting requirements, remaining current with new technology, developing strategy, methods, procedures and timelines for automated system improvements, identifying and recommending system improvements and modifications, and reviewing case error statistics to evaluate or develop corrective actions related to system design.
Administrative Assistant The Administrative Assistant processes purchase orders for the 18 campuses and all departments within the district, provides assistance to supervisor that ensures the implementation of all directives and polices are followed, assists with departmental budget planning and produces reports on budget balances and expenditures, tracks equipment/furniture transfers for inventory control reporting, takes and reports minutes for staff meetings, and generates purchase orders and warehouse requisitions to maintain departmental office supplies.
Systems Administrator The Systems Administrator is responsible for designing, implementing, and maintaining the district server infrastructure and all related Microsoft-based components to include the active directory, virtual servers, backup systems, email server, web server, and student application servers, providing advice regarding network component installation, monitoring and maintaining help desk personnel and services, providing professional development for staff and uses as required, maintaining email system integrity, maintaining system security, and assisting in technology budget development.
Telecommunications Coordinator The Telecommunications Coordinator administers, maintains, and troubleshoots the telecommunication equipment, voice mail and emergency services, supervises telecommunications/data technicians during installation of campus telecommunications equipment, network wiring and cable circuits, administers the forms and discounts pertaining to telecommunication services, internet access and internal connections, communicates with vendors, suppliers and consultants regarding acquisition of telecommunications equipment and systems, monitors contract and maintenance agreements, and provides information, training and technical assistance to end-users relating to telecommunications equipment.
Data Services Coordinator The data processing department is lead by the Data Services Coordinator who supervises programmer and computer operations staff, provides strategies for future administrative needs, ensures compliance with federal, state and local guidelines, writes specifications for web applications ensuring district efficiency, performs all facets of new applications programs installation, resolves complex programming problems, prepares system diagrams, participates in cost-benefit analysis, manages all data input from schools and staff, and purchases computer forms, supplies and hardware.
Web Services Coordinator The Web Services Coordinator supports all aspects of applications programming by analyzing and developing program specifications to meet user needs, by maintaining and/or modifying vendor software packages to meet district needs, writing specifications for web applications ensuring district efficiency, performing all facets of new applications programs installation, resolving complex programming problems, preparing system diagrams, participating in cost-benefit analysis, coordinating resolution of problems with operational systems, conferring with users to analyze, develop and maintain programs, and provides technical support to users of both internal and external web-based applications.
Telecom Technician The primary function of the Telecommunications Technician is to install, diagnose, troubleshoot and maintain telecommunications and network hardware to include routers, patch panels, telephones, WAN/LAN equipment, CAT 5/6 cables, fiber optics, servers, printers modems and peripheral equipment, and test, diagnose and maintain the connectivity of all equipment use in the telecommunications and network infrastructure.
Network Engineer The Network Engineer maintains the district’s network infrastructure by designing and implementing district network components, installing network components, maintaining the inventory and documents for network components, monitoring the network infrastructure and related equipment, resolving network related questions and help desk requests, and updating network components.
Assistant Systems Administrator The Assistant Systems Administrator provides support to the Systems Administrator in designing, implementing, and maintaining the district server infrastructure and all related Macintosh-based components, installs and documents Macintosh components, provides technical support.
Webmaster The Webmaster designs and maintains the district web site, Intranet and campus-based websites, monitors all websites for accuracy and acceptable content, assists in the development, documentation and communication of acceptable use policies, researches tools and technologies to determine alternative technology solutions, confers with principals and other district staff on website requirements, provides technical support to user of both internal and external web-based applications.
Assistant Network Engineer The Assistant Network Engineer maintains the district’s infrastructure by installing and configuring network peripherals, programs and operating systems, maintains and monitors district LAN/WAN servers, and works with the help desk to troubleshoot and resolve network related issues.
PEIMS Coordinator The PEIMS Coordinator maintains the accuracy of the PEIMS process by providing training for attendance clerks and other PEIMS data entry personnel, communicating with campuses on timing of and inputting data for special populations, verifying the accuracy of all PEIMS data, organizing reports with the appropriate personnel departments and campuses, and improves the efficiency of data submissions through collaboration with Technology staff.
Programmer Analyst The Programmer Analyst supports the Data Services Coordinator by providing processing support or assistance for all campuses, central office departments, parents and the general public via the Public Information Officer in generating reports, labels and files for student grades, attendance, discipline and special populations, assists the PEIMS Coordinator by verifying data and managing data input throughout the year to minimize errors, and assists in training new personnel in the use of attendance and grade book software.
Technical Support Specialist The Technical Support Specialist provides on-site and remote technical support to end users by installing and upgrading computer software and hardware, configuring computers according to district standards, diagnosing and troubleshooting problems with computer hardware, software, LAN/WAN equipment, peripherals and network connections, and by maintaining help desk and inventory records.

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Technology Organizational Chart and Action Plan

  • 1. Technology Organization Chart and Action Plan Dean Hofer, CISD EDLD 5352 Instructional Leadership
  • 2. CISD Technology Services Organization Chart
  • 3. Director of Technology Services Telecommunications Coordinator Web Services Coordinator Data Services Coordinator Systems Administrator Telecom Technician Telecom Technician Network Engineer PEIMS Coordinator Programmer Analyst Assistant Systems Administrator Assistant Network Engineer Administrative Assistant Technical Support Specialist (SVHS) Technical Support Specialist (JRES, TPES, RBES) Technical Support Specialist (SBMS, ASES, BBES) Technical Support Specialist (HELP DESK, SS) Technical Support Specialist (CHS) Technical Support Specialist (CES,MES,CHMS,MHS) Technical Support Specialist (OCES, HLES, MVMS) Technical Support Specialist (CLHS, RCES) Technical Support Specialist (SVMS, STZES, SES) Technical Support Specialist (GFES, FHES, CMS) Webmaster
  • 4. Principal While the principal is not directly represented in the CISD Technology Organization Chart, he or she is responsible for coordinating with the campus’ Technical Support Specialist to ensure the local infrastructure performance is meeting the needs of all stakeholders and the campus’ Instructional Facilitator for Technology to ensure staff receives technology-based professional development.
  • 5. Campus Instructional Facilitator for Technology The Instructional Facilitator for Technology coordinates with the principal and the campus’ Technical Support Specialist to ensure hardware and software for networked computer systems function properly, coordinates and manages district instructional programs to meet student and community needs, serves as an instructional leader in the development and improvement of federal/special programs, collaborates with district staff to formulate, develop, implement and evaluate current trends in technology application and educational technology, and provides technology professional development opportunities.
  • 7. Professional Development Initial sessions: August 2010 Follow-up observations/ mentoring: Bi-monthly or as needed Hold department specific professional development sessions with follow-on observations and mentoring Utilize Apple Educational Consultant to increase teacher’s knowledge of Apple-based software packages Teachers indicated need for professional development regarding integration of technology in instruction Timeline Professional Development Plan Professional Development Needs
  • 8. Professional Development Wednesday Learning Sessions during September 2010 Hold small group professional development sessions before school, after school and during conference periods to establish individual teacher’s eLearning spaces Teachers indicated need for greater support and training for teaching online via Studywiz Spark Timeline Professional Development Plan Professional Development Needs
  • 9. Professional Development Annually as required by teacher need beginning September 2010 Campus Instructional Facilitator and Apple Educational Consultant will work with specific teachers in their classrooms to assist students in technology integration Improve student technology literacy and use in the classroom Timeline Professional Development Plan Professional Development Needs
  • 10. Professional Development Quarterly beginning August 2010 Follow-up by Department Chairs on monthly basis District Curriculum Coordinators, Campus Administrators, Department Chairs, and/or Instructional Facilitator hold professional development regarding integration of disaggregated data from Eduphoria and campus AEIS reports for lesson planning Teachers indicated need for implementing data-based decision making processes in lesson planning Timeline Professional Development Plan Professional Development Needs
  • 11. Evaluation Planning Teacher Self Reports, PDAS Evaluations, Walk-Through Observations, Student work, Campus STAR Chart, Professional Development Surveys Department Chairs will assess integration through lesson plans submitted by teachers or teacher groups. All campuses will integrate technology in the development of curriculum and instruction Assessment/Evidence Technology Needs
  • 12. Evaluation Planning Student Work, Walk-Through Observations, PDAS Evaluations Computer-On-Wheels (COW) sign-out logs to indicate frequency of use Teachers will develop at least one technology-based project per semester for students. Improve student technology literacy and use Assessment/Evidence Technology Needs
  • 13. Evaluation Planning Teacher produced podcasts, blogs, webpages Hit counter on blogs, Walk-Through Observations, PDAS Evaluations, Campus STaR chart On-going professional development/mentoring for the improvement of podcasting, teacher blogs and webpages Assessment/Evidence Technology Needs
  • 14. Evaluation Planning Teacher established personalized Studywiz learning platform Studywiz Activity Logs (Hit counter), Student Surveys Development of eLearning environment via Studywiz Spark to increase online instruction Assessment/Evidence Technology Needs
  • 15. Director of Technology Services The Director of Technology Services provides leadership and management for all services performed by the Technology Department to include, but not limited to maintaining the Technology budget, ensuring compliance with federal, state and local guidelines for reporting requirements, remaining current with new technology, developing strategy, methods, procedures and timelines for automated system improvements, identifying and recommending system improvements and modifications, and reviewing case error statistics to evaluate or develop corrective actions related to system design.
  • 16. Administrative Assistant The Administrative Assistant processes purchase orders for the 18 campuses and all departments within the district, provides assistance to supervisor that ensures the implementation of all directives and polices are followed, assists with departmental budget planning and produces reports on budget balances and expenditures, tracks equipment/furniture transfers for inventory control reporting, takes and reports minutes for staff meetings, and generates purchase orders and warehouse requisitions to maintain departmental office supplies.
  • 17. Systems Administrator The Systems Administrator is responsible for designing, implementing, and maintaining the district server infrastructure and all related Microsoft-based components to include the active directory, virtual servers, backup systems, email server, web server, and student application servers, providing advice regarding network component installation, monitoring and maintaining help desk personnel and services, providing professional development for staff and uses as required, maintaining email system integrity, maintaining system security, and assisting in technology budget development.
  • 18. Telecommunications Coordinator The Telecommunications Coordinator administers, maintains, and troubleshoots the telecommunication equipment, voice mail and emergency services, supervises telecommunications/data technicians during installation of campus telecommunications equipment, network wiring and cable circuits, administers the forms and discounts pertaining to telecommunication services, internet access and internal connections, communicates with vendors, suppliers and consultants regarding acquisition of telecommunications equipment and systems, monitors contract and maintenance agreements, and provides information, training and technical assistance to end-users relating to telecommunications equipment.
  • 19. Data Services Coordinator The data processing department is lead by the Data Services Coordinator who supervises programmer and computer operations staff, provides strategies for future administrative needs, ensures compliance with federal, state and local guidelines, writes specifications for web applications ensuring district efficiency, performs all facets of new applications programs installation, resolves complex programming problems, prepares system diagrams, participates in cost-benefit analysis, manages all data input from schools and staff, and purchases computer forms, supplies and hardware.
  • 20. Web Services Coordinator The Web Services Coordinator supports all aspects of applications programming by analyzing and developing program specifications to meet user needs, by maintaining and/or modifying vendor software packages to meet district needs, writing specifications for web applications ensuring district efficiency, performing all facets of new applications programs installation, resolving complex programming problems, preparing system diagrams, participating in cost-benefit analysis, coordinating resolution of problems with operational systems, conferring with users to analyze, develop and maintain programs, and provides technical support to users of both internal and external web-based applications.
  • 21. Telecom Technician The primary function of the Telecommunications Technician is to install, diagnose, troubleshoot and maintain telecommunications and network hardware to include routers, patch panels, telephones, WAN/LAN equipment, CAT 5/6 cables, fiber optics, servers, printers modems and peripheral equipment, and test, diagnose and maintain the connectivity of all equipment use in the telecommunications and network infrastructure.
  • 22. Network Engineer The Network Engineer maintains the district’s network infrastructure by designing and implementing district network components, installing network components, maintaining the inventory and documents for network components, monitoring the network infrastructure and related equipment, resolving network related questions and help desk requests, and updating network components.
  • 23. Assistant Systems Administrator The Assistant Systems Administrator provides support to the Systems Administrator in designing, implementing, and maintaining the district server infrastructure and all related Macintosh-based components, installs and documents Macintosh components, provides technical support.
  • 24. Webmaster The Webmaster designs and maintains the district web site, Intranet and campus-based websites, monitors all websites for accuracy and acceptable content, assists in the development, documentation and communication of acceptable use policies, researches tools and technologies to determine alternative technology solutions, confers with principals and other district staff on website requirements, provides technical support to user of both internal and external web-based applications.
  • 25. Assistant Network Engineer The Assistant Network Engineer maintains the district’s infrastructure by installing and configuring network peripherals, programs and operating systems, maintains and monitors district LAN/WAN servers, and works with the help desk to troubleshoot and resolve network related issues.
  • 26. PEIMS Coordinator The PEIMS Coordinator maintains the accuracy of the PEIMS process by providing training for attendance clerks and other PEIMS data entry personnel, communicating with campuses on timing of and inputting data for special populations, verifying the accuracy of all PEIMS data, organizing reports with the appropriate personnel departments and campuses, and improves the efficiency of data submissions through collaboration with Technology staff.
  • 27. Programmer Analyst The Programmer Analyst supports the Data Services Coordinator by providing processing support or assistance for all campuses, central office departments, parents and the general public via the Public Information Officer in generating reports, labels and files for student grades, attendance, discipline and special populations, assists the PEIMS Coordinator by verifying data and managing data input throughout the year to minimize errors, and assists in training new personnel in the use of attendance and grade book software.
  • 28. Technical Support Specialist The Technical Support Specialist provides on-site and remote technical support to end users by installing and upgrading computer software and hardware, configuring computers according to district standards, diagnosing and troubleshooting problems with computer hardware, software, LAN/WAN equipment, peripherals and network connections, and by maintaining help desk and inventory records.