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All You Really Need to Know About Twitter You
           Learned in Kindergarten.
               State Bar Annual Meeting 2010
                         @dhowell
           bagandbaggage.com; denise@howell.net
All You Really Need to Know About Twitter You
           Learned in Kindergarten.
               State Bar Annual Meeting 2010
                         @dhowell
           bagandbaggage.com; denise@howell.net
Part 1: Get to Know Twitter
What it’s for.




        Share | Help | Laugh
Part 1: Get to Know Twitter
Listen, sign up, ready your phone.




 Getting started                                         Setting up
 To get ideas for how you want to engage,                Signing up for an account takes a few
 do some searches on topics you’re                       minutes. Fill out your profile and include a
 interested in at search.twitter.com.                    picture. Download a Twitter app for your
                                                         smartphone.


                     To read more, go to business.twitter.com/twitter101/starting
Part 1: Get to Know Twitter
Tweet and follow.




 Tweet                                                       Follow and be followed
 Remember kindergarten: share, help,                         Following means to pay (continuous,
 laugh. Also, it was hard to be verbose.                     partial) attention to what someone says. If
 Each tweet gives you 140 characters to                      you don’t follow someone, you will not see
 communicate tips, links, responses,                         their tweets on a regular basis; you must go
 thoughts, wit, wisdom, praise, analysis,                    to their page (if it’s public). You can also
 complaints, jokes, cries for help...                        interact without following by sending a
                                                             tweet: e.g., @andyourlittledogtoo
     To know who to follow, go to twitter.com/invitations/twitter_suggests, wefollow.com, and lextweet.com
Part 1: Get to Know Twitter
Understand what you’re seeing.
Part 1: Get to Know Twitter
Understand what you’re seeing.
Part 1: Get to Know Twitter
Understand what you’re seeing.
Part 1: Get to Know Twitter
Understand what you’re seeing.
Part 1: Get to Know Twitter
Understand what you’re seeing.
Part 1: Get to Know Twitter
Understand what you’re seeing.
Part 1: Get to Know Twitter
Understand what you’re seeing.
Part 1: Get to Know Twitter
   Twitterese and best practices.




To read more, go to business.twitter.com/twitter101/learning, business.twitter.com/twitter101/bestpractices, and denise.howell.net/rts
Part 1: Get to Know Twitter
   Twitterese and best practices.

               What the...?

                                      It’s like this...




To read more, go to business.twitter.com/twitter101/learning, business.twitter.com/twitter101/bestpractices, and denise.howell.net/rts
Part 1: Get to Know Twitter
   Twitterese and best practices.

               What the...?

                                      It’s like this...
   Terms
   • to follow someone is to subscribe to
   their messages




To read more, go to business.twitter.com/twitter101/learning, business.twitter.com/twitter101/bestpractices, and denise.howell.net/rts
Part 1: Get to Know Twitter
   Twitterese and best practices.

               What the...?

                                      It’s like this...
   Terms
   • to follow someone is to subscribe to
   their messages
   • a tweet is an individual message




To read more, go to business.twitter.com/twitter101/learning, business.twitter.com/twitter101/bestpractices, and denise.howell.net/rts
Part 1: Get to Know Twitter
   Twitterese and best practices.

               What the...?

                                      It’s like this...
   Terms
   • to follow someone is to subscribe to
   their messages
   • a tweet is an individual message
   • a DM or direct message is a private,
   intraservice message - like an email




To read more, go to business.twitter.com/twitter101/learning, business.twitter.com/twitter101/bestpractices, and denise.howell.net/rts
Part 1: Get to Know Twitter
   Twitterese and best practices.

               What the...?

                                      It’s like this...
   Terms
   • to follow someone is to subscribe to
   their messages
   • a tweet is an individual message
   • a DM or direct message is a private,
   intraservice message - like an email
   • RT or retweet is to repost a message
   you like from someone else on twitter and
   give them credit




To read more, go to business.twitter.com/twitter101/learning, business.twitter.com/twitter101/bestpractices, and denise.howell.net/rts
Part 1: Get to Know Twitter
   Twitterese and best practices.

               What the...?

                                      It’s like this...
   Terms
   • to follow someone is to subscribe to
   their messages
   • a tweet is an individual message
   • a DM or direct message is a private,
   intraservice message - like an email
   • RT or retweet is to repost a message
   you like from someone else on twitter and
   give them credit
   • @username is a public message to a
   user (unlike a private DM)




To read more, go to business.twitter.com/twitter101/learning, business.twitter.com/twitter101/bestpractices, and denise.howell.net/rts
Part 1: Get to Know Twitter
   Twitterese and best practices.

               What the...?

                                      It’s like this...
   Terms
   • to follow someone is to subscribe to
   their messages
   • a tweet is an individual message
   • a DM or direct message is a private,
   intraservice message - like an email
   • RT or retweet is to repost a message
   you like from someone else on twitter and
   give them credit
   • @username is a public message to a
   user (unlike a private DM)
   • a hashtag--a word proceeded by the #
   symbol--is a way of categorizing tweets by
   topic


To read more, go to business.twitter.com/twitter101/learning, business.twitter.com/twitter101/bestpractices, and denise.howell.net/rts
Part 1: Get to Know Twitter
   Twitterese and best practices.

               What the...?

                                      It’s like this...
   Terms
   • to follow someone is to subscribe to
   their messages
   • a tweet is an individual message
   • a DM or direct message is a private,
   intraservice message - like an email
   • RT or retweet is to repost a message
   you like from someone else on twitter and
   give them credit
   • @username is a public message to a
   user (unlike a private DM)
   • a hashtag--a word proceeded by the #
   symbol--is a way of categorizing tweets by
   topic
   • short URLs. Twitter automatically
   shortens some URLS to fit links in.
To read more, go to business.twitter.com/twitter101/learning, business.twitter.com/twitter101/bestpractices, and denise.howell.net/rts
Part 1: Get to Know Twitter
   Twitterese and best practices.

               What the...?

                                      It’s like this...
   Terms
   • to follow someone is to subscribe to
   their messages
   • a tweet is an individual message
   • a DM or direct message is a private,
   intraservice message - like an email
   • RT or retweet is to repost a message
   you like from someone else on twitter and
   give them credit
   • @username is a public message to a
   user (unlike a private DM)
   • a hashtag--a word proceeded by the #
   symbol--is a way of categorizing tweets by
   topic
   • short URLs. Twitter automatically
   shortens some URLS to fit links in.
To read more, go to business.twitter.com/twitter101/learning, business.twitter.com/twitter101/bestpractices, and denise.howell.net/rts
Part 1: Get to Know Twitter
   Twitterese and best practices.

               What the...?

                                      It’s like this...
   Terms
   • to follow someone is to subscribe to
   their messages
   • a tweet is an individual message
   • a DM or direct message is a private,
   intraservice message - like an email
   • RT or retweet is to repost a message
   you like from someone else on twitter and                              Be Courteous, Kind, and
   give them credit
   • @username is a public message to a                                   Forgiving...
   user (unlike a private DM)                                             Introduce new friends to old ones.
   • a hashtag--a word proceeded by the #                                 Welcome folks you’re glad to see.
   symbol--is a way of categorizing tweets by                             Retweet generously and often. Answer
   topic                                                                  questions and give help. (And don’t be
   • short URLs. Twitter automatically                                    afraid to put a live chicken in your
   shortens some URLS to fit links in.                                     underwear.)
To read more, go to business.twitter.com/twitter101/learning, business.twitter.com/twitter101/bestpractices, and denise.howell.net/rts
Part 2: Use Twitter
       Discover, assess.




        Real-time snapshot
        Twitter’s search archive includes each user’s                  Gather intelligence
        3,200 most recent tweets. Google’s                             Twitter’s trending topics identify topics that
        Realtime search includes tweets back to                        are popular right now. Clicking through
        02.10. The Library of Congress will soon                       gives you real-time search results for the
        archive more than 6 billion public tweets --                   term. Alan Mislove calls it a national/global
        more than 167 terabytes of information --                      mood ring, and a new lens through which
        going back to 02.06 (but only for                              to view society.
        noncommercial research by qualified and
        credentialed researchers).

To read more, go to web.resourceshelf.com/go/resourceblog/60121 and cnn.com/2010/OPINION/08/03/mislove.twitter.research/index.html
Part 2: Use Twitter
Enlist, narrate, notify, enjoy.




Get help, report in
Twitter is phenomenal if you’re stumped or
in need of immediate help, suggestions or
inspiration on any subject. (Think Kate
Hepburn in Desk Set.) Twitter-like tools
(e.g. Yammer) let coworkers collaborate
confidentially in real-time. Announcements
in real-time are more timely and don’t glut
inboxes. Tying actions, needs, and
observations to mobile locations make                            Have fun
interactions even more relevant and useful.
To read more, go to twit.tv/natn167 and support.twitter.com/articles/78525-about-the-tweet-with-your-location-feature
thanks.
All You Really Need To Know About Twitter You Learned in Kindergarten
                      presented by Denise Howell
                bagandbaggage.com; denise@howell.net
                  Slides at slideshare.net/denisehowell
Licensing and Credits
________________________________
This work is licensed under a Creative Commons Attribution-Noncommercial 3.0
license. To view a copy of the license, visit creativecommons.org/licenses/by-nc/3.0; or,
send a letter to Creative Commons, 543 Howard Street, 5th Floor, San Francisco, CA
94105 USA

Includes the following Creative Commons licensed images from Flickr users:

• clevercupcakes, flickr.com/photos/clevercupcakes/3920802507/
• jfchenier, flickr.com/photos/jfchenier/1062001838/
• davef3138, flickr.com/photos/davef3138/4099918306/
• nicholasjon, flickr.com/photos/nicholasjon/4324082928/
• zachware, flickr.com/photos/zachware/4373586013/

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Twitter presentation for California State Bar Annual Meeting

  • 1. All You Really Need to Know About Twitter You Learned in Kindergarten. State Bar Annual Meeting 2010 @dhowell bagandbaggage.com; denise@howell.net
  • 2. All You Really Need to Know About Twitter You Learned in Kindergarten. State Bar Annual Meeting 2010 @dhowell bagandbaggage.com; denise@howell.net
  • 3. Part 1: Get to Know Twitter What it’s for. Share | Help | Laugh
  • 4. Part 1: Get to Know Twitter Listen, sign up, ready your phone. Getting started Setting up To get ideas for how you want to engage, Signing up for an account takes a few do some searches on topics you’re minutes. Fill out your profile and include a interested in at search.twitter.com. picture. Download a Twitter app for your smartphone. To read more, go to business.twitter.com/twitter101/starting
  • 5. Part 1: Get to Know Twitter Tweet and follow. Tweet Follow and be followed Remember kindergarten: share, help, Following means to pay (continuous, laugh. Also, it was hard to be verbose. partial) attention to what someone says. If Each tweet gives you 140 characters to you don’t follow someone, you will not see communicate tips, links, responses, their tweets on a regular basis; you must go thoughts, wit, wisdom, praise, analysis, to their page (if it’s public). You can also complaints, jokes, cries for help... interact without following by sending a tweet: e.g., @andyourlittledogtoo To know who to follow, go to twitter.com/invitations/twitter_suggests, wefollow.com, and lextweet.com
  • 6. Part 1: Get to Know Twitter Understand what you’re seeing.
  • 7. Part 1: Get to Know Twitter Understand what you’re seeing.
  • 8. Part 1: Get to Know Twitter Understand what you’re seeing.
  • 9. Part 1: Get to Know Twitter Understand what you’re seeing.
  • 10. Part 1: Get to Know Twitter Understand what you’re seeing.
  • 11. Part 1: Get to Know Twitter Understand what you’re seeing.
  • 12. Part 1: Get to Know Twitter Understand what you’re seeing.
  • 13. Part 1: Get to Know Twitter Twitterese and best practices. To read more, go to business.twitter.com/twitter101/learning, business.twitter.com/twitter101/bestpractices, and denise.howell.net/rts
  • 14. Part 1: Get to Know Twitter Twitterese and best practices. What the...? It’s like this... To read more, go to business.twitter.com/twitter101/learning, business.twitter.com/twitter101/bestpractices, and denise.howell.net/rts
  • 15. Part 1: Get to Know Twitter Twitterese and best practices. What the...? It’s like this... Terms • to follow someone is to subscribe to their messages To read more, go to business.twitter.com/twitter101/learning, business.twitter.com/twitter101/bestpractices, and denise.howell.net/rts
  • 16. Part 1: Get to Know Twitter Twitterese and best practices. What the...? It’s like this... Terms • to follow someone is to subscribe to their messages • a tweet is an individual message To read more, go to business.twitter.com/twitter101/learning, business.twitter.com/twitter101/bestpractices, and denise.howell.net/rts
  • 17. Part 1: Get to Know Twitter Twitterese and best practices. What the...? It’s like this... Terms • to follow someone is to subscribe to their messages • a tweet is an individual message • a DM or direct message is a private, intraservice message - like an email To read more, go to business.twitter.com/twitter101/learning, business.twitter.com/twitter101/bestpractices, and denise.howell.net/rts
  • 18. Part 1: Get to Know Twitter Twitterese and best practices. What the...? It’s like this... Terms • to follow someone is to subscribe to their messages • a tweet is an individual message • a DM or direct message is a private, intraservice message - like an email • RT or retweet is to repost a message you like from someone else on twitter and give them credit To read more, go to business.twitter.com/twitter101/learning, business.twitter.com/twitter101/bestpractices, and denise.howell.net/rts
  • 19. Part 1: Get to Know Twitter Twitterese and best practices. What the...? It’s like this... Terms • to follow someone is to subscribe to their messages • a tweet is an individual message • a DM or direct message is a private, intraservice message - like an email • RT or retweet is to repost a message you like from someone else on twitter and give them credit • @username is a public message to a user (unlike a private DM) To read more, go to business.twitter.com/twitter101/learning, business.twitter.com/twitter101/bestpractices, and denise.howell.net/rts
  • 20. Part 1: Get to Know Twitter Twitterese and best practices. What the...? It’s like this... Terms • to follow someone is to subscribe to their messages • a tweet is an individual message • a DM or direct message is a private, intraservice message - like an email • RT or retweet is to repost a message you like from someone else on twitter and give them credit • @username is a public message to a user (unlike a private DM) • a hashtag--a word proceeded by the # symbol--is a way of categorizing tweets by topic To read more, go to business.twitter.com/twitter101/learning, business.twitter.com/twitter101/bestpractices, and denise.howell.net/rts
  • 21. Part 1: Get to Know Twitter Twitterese and best practices. What the...? It’s like this... Terms • to follow someone is to subscribe to their messages • a tweet is an individual message • a DM or direct message is a private, intraservice message - like an email • RT or retweet is to repost a message you like from someone else on twitter and give them credit • @username is a public message to a user (unlike a private DM) • a hashtag--a word proceeded by the # symbol--is a way of categorizing tweets by topic • short URLs. Twitter automatically shortens some URLS to fit links in. To read more, go to business.twitter.com/twitter101/learning, business.twitter.com/twitter101/bestpractices, and denise.howell.net/rts
  • 22. Part 1: Get to Know Twitter Twitterese and best practices. What the...? It’s like this... Terms • to follow someone is to subscribe to their messages • a tweet is an individual message • a DM or direct message is a private, intraservice message - like an email • RT or retweet is to repost a message you like from someone else on twitter and give them credit • @username is a public message to a user (unlike a private DM) • a hashtag--a word proceeded by the # symbol--is a way of categorizing tweets by topic • short URLs. Twitter automatically shortens some URLS to fit links in. To read more, go to business.twitter.com/twitter101/learning, business.twitter.com/twitter101/bestpractices, and denise.howell.net/rts
  • 23. Part 1: Get to Know Twitter Twitterese and best practices. What the...? It’s like this... Terms • to follow someone is to subscribe to their messages • a tweet is an individual message • a DM or direct message is a private, intraservice message - like an email • RT or retweet is to repost a message you like from someone else on twitter and Be Courteous, Kind, and give them credit • @username is a public message to a Forgiving... user (unlike a private DM) Introduce new friends to old ones. • a hashtag--a word proceeded by the # Welcome folks you’re glad to see. symbol--is a way of categorizing tweets by Retweet generously and often. Answer topic questions and give help. (And don’t be • short URLs. Twitter automatically afraid to put a live chicken in your shortens some URLS to fit links in. underwear.) To read more, go to business.twitter.com/twitter101/learning, business.twitter.com/twitter101/bestpractices, and denise.howell.net/rts
  • 24. Part 2: Use Twitter Discover, assess. Real-time snapshot Twitter’s search archive includes each user’s Gather intelligence 3,200 most recent tweets. Google’s Twitter’s trending topics identify topics that Realtime search includes tweets back to are popular right now. Clicking through 02.10. The Library of Congress will soon gives you real-time search results for the archive more than 6 billion public tweets -- term. Alan Mislove calls it a national/global more than 167 terabytes of information -- mood ring, and a new lens through which going back to 02.06 (but only for to view society. noncommercial research by qualified and credentialed researchers). To read more, go to web.resourceshelf.com/go/resourceblog/60121 and cnn.com/2010/OPINION/08/03/mislove.twitter.research/index.html
  • 25. Part 2: Use Twitter Enlist, narrate, notify, enjoy. Get help, report in Twitter is phenomenal if you’re stumped or in need of immediate help, suggestions or inspiration on any subject. (Think Kate Hepburn in Desk Set.) Twitter-like tools (e.g. Yammer) let coworkers collaborate confidentially in real-time. Announcements in real-time are more timely and don’t glut inboxes. Tying actions, needs, and observations to mobile locations make Have fun interactions even more relevant and useful. To read more, go to twit.tv/natn167 and support.twitter.com/articles/78525-about-the-tweet-with-your-location-feature
  • 26. thanks. All You Really Need To Know About Twitter You Learned in Kindergarten presented by Denise Howell bagandbaggage.com; denise@howell.net Slides at slideshare.net/denisehowell
  • 27. Licensing and Credits ________________________________ This work is licensed under a Creative Commons Attribution-Noncommercial 3.0 license. To view a copy of the license, visit creativecommons.org/licenses/by-nc/3.0; or, send a letter to Creative Commons, 543 Howard Street, 5th Floor, San Francisco, CA 94105 USA Includes the following Creative Commons licensed images from Flickr users: • clevercupcakes, flickr.com/photos/clevercupcakes/3920802507/ • jfchenier, flickr.com/photos/jfchenier/1062001838/ • davef3138, flickr.com/photos/davef3138/4099918306/ • nicholasjon, flickr.com/photos/nicholasjon/4324082928/ • zachware, flickr.com/photos/zachware/4373586013/

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