SlideShare una empresa de Scribd logo
1 de 10
Descargar para leer sin conexión
Turning A Negative Experience 
GingerBratzel.com 
Into A Positive One 
Ginger Bratzel, DDS 
Your New Patient Attraction Expert
This week’s topic came when planning last 
summer’s vacation. 
(Which we all know is a task in it’s self.) 
When we arrived….. 
GingerBratzel.com
After all this work. 
Everything was a little less than 
satisfying… 
GingerBratzel.com
GingerBratzel.com 
After arriving home from a not so 
pleasant week and a completed a 
survey that reflected that…. 
Something happened that changed 
the whole experience!
GingerBratzel.com 
I received a call from the 
GM of the resort 
Whose concern for the 
situation resolved all our 
problems.
Which…. 
GingerBratzel.com
You can apply this same strategy 
in your dental practice…. 
GingerBratzel.com
Listening to your patients 
concerns can take a one-time 
visitor to a lifelong patient. 
GingerBratzel.com
See full video for tips and strategies on 
changing a bad review to a good one head over 
to… 
bit.ly/patients3 
GingerBratzel.com
For more information on 
Attracting more patients, 
Creating sustainable growth 
And increasing your production. 
Head over to GingerBratzel.com today! 
Contact us at Results@GingerBratzel.com or 
Call 405-225-0254 
Ginger Bratzel, DDS 
Your New Patient Attraction Expert 
Find my latest book on 
Amazon today!

Más contenido relacionado

Último

Dynamics of Professional Presentationpdf
Dynamics of Professional PresentationpdfDynamics of Professional Presentationpdf
Dynamics of Professional Presentationpdfravleel42
 
Communication Accommodation Theory Kaylyn Benton.pptx
Communication Accommodation Theory Kaylyn Benton.pptxCommunication Accommodation Theory Kaylyn Benton.pptx
Communication Accommodation Theory Kaylyn Benton.pptxkb31670
 
Juan Pablo Sugiura - eCommerce Day Bolivia 2024
Juan Pablo Sugiura - eCommerce Day Bolivia 2024Juan Pablo Sugiura - eCommerce Day Bolivia 2024
Juan Pablo Sugiura - eCommerce Day Bolivia 2024eCommerce Institute
 
Communication Accommodation Theory Kaylyn Benton.pptx
Communication Accommodation Theory Kaylyn Benton.pptxCommunication Accommodation Theory Kaylyn Benton.pptx
Communication Accommodation Theory Kaylyn Benton.pptxkb31670
 
ISO 25964-1Working Group ISO/TC 46/SC 9/WG 8
ISO 25964-1Working Group ISO/TC 46/SC 9/WG 8ISO 25964-1Working Group ISO/TC 46/SC 9/WG 8
ISO 25964-1Working Group ISO/TC 46/SC 9/WG 8Access Innovations, Inc.
 
The Real Story Of Project Manager/Scrum Master From Where It Came?!
The Real Story Of Project Manager/Scrum Master From Where It Came?!The Real Story Of Project Manager/Scrum Master From Where It Came?!
The Real Story Of Project Manager/Scrum Master From Where It Came?!Loay Mohamed Ibrahim Aly
 
Machine learning workshop, CZU Prague 2024
Machine learning workshop, CZU Prague 2024Machine learning workshop, CZU Prague 2024
Machine learning workshop, CZU Prague 2024Gokulks007
 
Burning Issue presentation of Zhazgul N. , Cycle 54
Burning Issue presentation of Zhazgul N. , Cycle 54Burning Issue presentation of Zhazgul N. , Cycle 54
Burning Issue presentation of Zhazgul N. , Cycle 54ZhazgulNurdinova
 

Último (8)

Dynamics of Professional Presentationpdf
Dynamics of Professional PresentationpdfDynamics of Professional Presentationpdf
Dynamics of Professional Presentationpdf
 
Communication Accommodation Theory Kaylyn Benton.pptx
Communication Accommodation Theory Kaylyn Benton.pptxCommunication Accommodation Theory Kaylyn Benton.pptx
Communication Accommodation Theory Kaylyn Benton.pptx
 
Juan Pablo Sugiura - eCommerce Day Bolivia 2024
Juan Pablo Sugiura - eCommerce Day Bolivia 2024Juan Pablo Sugiura - eCommerce Day Bolivia 2024
Juan Pablo Sugiura - eCommerce Day Bolivia 2024
 
Communication Accommodation Theory Kaylyn Benton.pptx
Communication Accommodation Theory Kaylyn Benton.pptxCommunication Accommodation Theory Kaylyn Benton.pptx
Communication Accommodation Theory Kaylyn Benton.pptx
 
ISO 25964-1Working Group ISO/TC 46/SC 9/WG 8
ISO 25964-1Working Group ISO/TC 46/SC 9/WG 8ISO 25964-1Working Group ISO/TC 46/SC 9/WG 8
ISO 25964-1Working Group ISO/TC 46/SC 9/WG 8
 
The Real Story Of Project Manager/Scrum Master From Where It Came?!
The Real Story Of Project Manager/Scrum Master From Where It Came?!The Real Story Of Project Manager/Scrum Master From Where It Came?!
The Real Story Of Project Manager/Scrum Master From Where It Came?!
 
Machine learning workshop, CZU Prague 2024
Machine learning workshop, CZU Prague 2024Machine learning workshop, CZU Prague 2024
Machine learning workshop, CZU Prague 2024
 
Burning Issue presentation of Zhazgul N. , Cycle 54
Burning Issue presentation of Zhazgul N. , Cycle 54Burning Issue presentation of Zhazgul N. , Cycle 54
Burning Issue presentation of Zhazgul N. , Cycle 54
 

Turning A Negative Experience Into A Positive One

  • 1. Turning A Negative Experience GingerBratzel.com Into A Positive One Ginger Bratzel, DDS Your New Patient Attraction Expert
  • 2. This week’s topic came when planning last summer’s vacation. (Which we all know is a task in it’s self.) When we arrived….. GingerBratzel.com
  • 3. After all this work. Everything was a little less than satisfying… GingerBratzel.com
  • 4. GingerBratzel.com After arriving home from a not so pleasant week and a completed a survey that reflected that…. Something happened that changed the whole experience!
  • 5. GingerBratzel.com I received a call from the GM of the resort Whose concern for the situation resolved all our problems.
  • 7. You can apply this same strategy in your dental practice…. GingerBratzel.com
  • 8. Listening to your patients concerns can take a one-time visitor to a lifelong patient. GingerBratzel.com
  • 9. See full video for tips and strategies on changing a bad review to a good one head over to… bit.ly/patients3 GingerBratzel.com
  • 10. For more information on Attracting more patients, Creating sustainable growth And increasing your production. Head over to GingerBratzel.com today! Contact us at Results@GingerBratzel.com or Call 405-225-0254 Ginger Bratzel, DDS Your New Patient Attraction Expert Find my latest book on Amazon today!