Burning Issue presentation of Zhazgul N. , Cycle 54
Turning A Negative Experience Into A Positive One
1. Turning A Negative Experience
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Into A Positive One
Ginger Bratzel, DDS
Your New Patient Attraction Expert
2. This week’s topic came when planning last
summer’s vacation.
(Which we all know is a task in it’s self.)
When we arrived…..
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3. After all this work.
Everything was a little less than
satisfying…
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4. GingerBratzel.com
After arriving home from a not so
pleasant week and a completed a
survey that reflected that….
Something happened that changed
the whole experience!
5. GingerBratzel.com
I received a call from the
GM of the resort
Whose concern for the
situation resolved all our
problems.
7. You can apply this same strategy
in your dental practice….
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8. Listening to your patients
concerns can take a one-time
visitor to a lifelong patient.
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9. See full video for tips and strategies on
changing a bad review to a good one head over
to…
bit.ly/patients3
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10. For more information on
Attracting more patients,
Creating sustainable growth
And increasing your production.
Head over to GingerBratzel.com today!
Contact us at Results@GingerBratzel.com or
Call 405-225-0254
Ginger Bratzel, DDS
Your New Patient Attraction Expert
Find my latest book on
Amazon today!