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5W/25 Partner Training
Partners Webcast Series

 “Focused on Growing
    your Business”
    www.mssmallbiz.com/training
Building Your
    Online Marketing Engine
    Advanced Strategies

    Derek Brown
    Managing Director
    Pronto Marketing

2
Quick Introduction
     Founder - Pronto Marketing
       Focus on IT services marketing
       125+ clients; US, CA, UK, HK, AU
       Team of 11 FTE + ~10 Freelancers
     12+ Years at Microsoft
       BMO Director Microsoft Thailand
       Director Product Management SBS
       Director WW Marketing Mobile Devices
     Also tech start-ups, TechData and more…
     Adjunct Professor Digital Marketing Strategies
3
Lead
                                    Website
              Generation            Fundamentals
           



                                             Search-
    Blogging & Social
                                            Getting to
       Networking
                                             the Top
          
                             The
                            Monthly
                           Newsletter
                                    
4
Website
                    Lead                                 Website
                  Generation            Fundamentals
                                                      Optimization




                                                 Search-
        Blogging & Social
                                                Getting to
           Networking
                                                 the Top
              
      Content                    The                 Search
    Development                 Monthly            Strategies
                               Newsletter
                                        
5
Step 1



    Your prospect is a click away from goodbye




6
7
    Engaging professional services firms. © The Economist Intelligence Unit Limited 2008
“
    Unless the first impression is favorable,
    visitors will be out of your site before they
    even know that you might be offering more
    than your competitors,”
                                      Gitte Lindgaard
                                   Carleton University
                                     Ottawa, Canada




8
Page Architecture for SEO & Conversion




9
Clear Call to Actions




10
Strive for a
      clarity of
      message.

 What is this site
    about?

      What can I
     accomplish?

  What are the
 Call to Actions?




11
Pronto Marketing’s website
     with ClickTale analytics.




12
Mouse Move
     Similar to eye-
     tracking




13
Mouse Click

     What we do 21.9%


     Next Steps 2.6%


     Banner 12.6%


     Examples 17.2%




14
Scrolling




15
16
Mouse Move
     Similar to eye-
     tracking




17
Next Steps

     14.6% click on
     Sign-Up Now

     0% More Info




18
Room to Improve
      Build on “What We Do”
      Move the Example sites up to a
      hot area
      Blog is balanced at 11% between
      menu and highlights – keep it.
      Work on better visibility for the
      testimonial – perhaps build into
      the banner.
      Close the sale on Next Steps



19
20
21
22
Step 2




23
24
     Engaging professional services firms. © The Economist Intelligence Unit Limited 2008
2 Objectives: “Pack” & Organic


     10 Pack!




     Organic




25
          Learn More: http://support.prontomarketing.com/forums/89170/entries/79219
Beyond the 10 Pack Basics
         Addresses in sync – all sources
         Physical Address – no PO Boxes
         Local Phone number – not 800
         hCard microformat
         Industry and Local keywords in both title and
         description. Don’t stuff!
         Business Details – have complete information
         Listings in Local, Vertical Directories create citations
         Digital Media in the listing – the more the merrier
         Geo-tag photo – see http://picasa.google.com
         Create KML & KMZ files in Google Earth
         Reviews – manage and get good ones
26
Page Relevance
         versus
       Page Rank



27
Relevance: Keyword Strategies
 USA monthly searches:
 300,000 “IT Support”
 30,000 “Technology Service”
 Consider
 1. Competitive landscape
 2. Distance
 3. Population Density
 4. Local nomenclature
 5. Long –tail industry keywords

      Don’t chase after keywords you can’t win,
          win the keywords you chase after.
28    Learn More: http://support.prontomarketing.com/forums/89170/entries/79720
Rank Tips: Two Options
      Option #1 Pay a lot of money
      Option #2 Do a lot of work
        Reviews, Blogs, Clients, Organizations, PR
        Quality Matters– the Page Rank of the referring site
        Inbound links you manage use local and industry
        keywords not your company name




29
Step 3



     Relationships, Engagement, SEO




30
• Strong preference for
      E-mail & Newsletters

     • Overall, online and digital
      content is the preferred
      media for communication




31
Learn what your
     audience likes
                    Insightful &
                    Actionable

     Interesting…




32
"Mommy, Where Does Content Come From?"
     11 Easy Ways to Create Great Stuff
     1. Think small.
     2. Think really small.
     3. Bundle.
     4. Record presentations or speeches.
     5. Post presentations on SlideShare.
     6. Chat with customers.
     7. Interview luminaries.
     8. Share real-time photos. C
     9. Ask customer service.
     10. Go behind-the-scenes.
     11. Bust silos.

     Thank you! Ann Handley, Chief Content Officer, MarketingProfs
33   http://www.openforum.com/idea-hub/topics/marketing/article/mommy-where-does-content-come-from-11-easy-ways-to-create-great-stuff-ann-handley
Pronto Marketing
     Getting online marketing in gear for Microsoft Partners

     Derek Brown
     derek@prontomarketing.com
     1-800-476-1828
     www.prontomarketing.com


34
© 2008 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
     The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should
      not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS,
                                                                                IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.




35

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5W25 Building Your Online Marketing Engine Advanced Strategies Derek Brown Feb 3, 2010

  • 1. 5W/25 Partner Training Partners Webcast Series “Focused on Growing your Business” www.mssmallbiz.com/training
  • 2. Building Your Online Marketing Engine Advanced Strategies Derek Brown Managing Director Pronto Marketing 2
  • 3. Quick Introduction Founder - Pronto Marketing Focus on IT services marketing 125+ clients; US, CA, UK, HK, AU Team of 11 FTE + ~10 Freelancers 12+ Years at Microsoft BMO Director Microsoft Thailand Director Product Management SBS Director WW Marketing Mobile Devices Also tech start-ups, TechData and more… Adjunct Professor Digital Marketing Strategies 3
  • 4. Lead Website Generation Fundamentals  Search- Blogging & Social Getting to Networking the Top  The Monthly Newsletter  4
  • 5. Website Lead Website Generation Fundamentals  Optimization Search- Blogging & Social Getting to Networking the Top  Content The Search Development Monthly Strategies Newsletter  5
  • 6. Step 1 Your prospect is a click away from goodbye 6
  • 7. 7 Engaging professional services firms. © The Economist Intelligence Unit Limited 2008
  • 8. Unless the first impression is favorable, visitors will be out of your site before they even know that you might be offering more than your competitors,” Gitte Lindgaard Carleton University Ottawa, Canada 8
  • 9. Page Architecture for SEO & Conversion 9
  • 10. Clear Call to Actions 10
  • 11. Strive for a clarity of message. What is this site about? What can I accomplish? What are the Call to Actions? 11
  • 12. Pronto Marketing’s website with ClickTale analytics. 12
  • 13. Mouse Move Similar to eye- tracking 13
  • 14. Mouse Click What we do 21.9% Next Steps 2.6% Banner 12.6% Examples 17.2% 14
  • 16. 16
  • 17. Mouse Move Similar to eye- tracking 17
  • 18. Next Steps 14.6% click on Sign-Up Now 0% More Info 18
  • 19. Room to Improve Build on “What We Do” Move the Example sites up to a hot area Blog is balanced at 11% between menu and highlights – keep it. Work on better visibility for the testimonial – perhaps build into the banner. Close the sale on Next Steps 19
  • 20. 20
  • 21. 21
  • 22. 22
  • 24. 24 Engaging professional services firms. © The Economist Intelligence Unit Limited 2008
  • 25. 2 Objectives: “Pack” & Organic 10 Pack! Organic 25 Learn More: http://support.prontomarketing.com/forums/89170/entries/79219
  • 26. Beyond the 10 Pack Basics Addresses in sync – all sources Physical Address – no PO Boxes Local Phone number – not 800 hCard microformat Industry and Local keywords in both title and description. Don’t stuff! Business Details – have complete information Listings in Local, Vertical Directories create citations Digital Media in the listing – the more the merrier Geo-tag photo – see http://picasa.google.com Create KML & KMZ files in Google Earth Reviews – manage and get good ones 26
  • 27. Page Relevance versus Page Rank 27
  • 28. Relevance: Keyword Strategies USA monthly searches: 300,000 “IT Support” 30,000 “Technology Service” Consider 1. Competitive landscape 2. Distance 3. Population Density 4. Local nomenclature 5. Long –tail industry keywords Don’t chase after keywords you can’t win, win the keywords you chase after. 28 Learn More: http://support.prontomarketing.com/forums/89170/entries/79720
  • 29. Rank Tips: Two Options Option #1 Pay a lot of money Option #2 Do a lot of work Reviews, Blogs, Clients, Organizations, PR Quality Matters– the Page Rank of the referring site Inbound links you manage use local and industry keywords not your company name 29
  • 30. Step 3 Relationships, Engagement, SEO 30
  • 31. • Strong preference for E-mail & Newsletters • Overall, online and digital content is the preferred media for communication 31
  • 32. Learn what your audience likes Insightful & Actionable Interesting… 32
  • 33. "Mommy, Where Does Content Come From?" 11 Easy Ways to Create Great Stuff 1. Think small. 2. Think really small. 3. Bundle. 4. Record presentations or speeches. 5. Post presentations on SlideShare. 6. Chat with customers. 7. Interview luminaries. 8. Share real-time photos. C 9. Ask customer service. 10. Go behind-the-scenes. 11. Bust silos. Thank you! Ann Handley, Chief Content Officer, MarketingProfs 33 http://www.openforum.com/idea-hub/topics/marketing/article/mommy-where-does-content-come-from-11-easy-ways-to-create-great-stuff-ann-handley
  • 34. Pronto Marketing Getting online marketing in gear for Microsoft Partners Derek Brown derek@prontomarketing.com 1-800-476-1828 www.prontomarketing.com 34
  • 35. © 2008 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. 35