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Single Sign-On and User
Management for Customers and
Partners with Communities
Chuck Mortimore, salesforce.com, VP of Product Management, Salesforce Identity
@cmort
Pat Patterson, salesforce.com, Principal Developer Evangelist
@metadaddy
Safe Harbor
Safe harbor statement under the Private Securities Litigation Reform Act of 1995:
This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties
materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results
expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be
deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other
financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any
statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.
The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new
functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our
operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any
litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our
relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our
service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to
larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is
included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent
fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor
Information section of our Web site.
Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently
available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions
based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these
forward-looking statements.
Chuck Mortimore
VP of Product Management,
Salesforce Identity
@cmort
Pat Patterson
Principal Developer Evangelist
@metadaddy
Agenda
Some Slide!
Setting up Communities
Bring your own Identity
Identity for Web and Mobile Applications
Full Customization and CRM integration
In The Past, IAM Was Only About Managing Employee Apps

Identity
Today, Employees Are Using Devices and Apps From
Everywhere

Identity
Identity Challenges Grow Exponentially With Customers, Partners and
Products
Customers

Partners
Identity

Products
Salesforce Identity
Identity for the Connected World
Integrated identity services to connect
every
employee, customer and partner
to any app, on any device

User
Directory

Directory
Integration

Single
Sign-On

Access
Management

Mobile
Identity

External
Identities

Brandable
Services

Social
Collaboration
Demo
Defining your Community
Customizing your Login Experience
Bring your own Identity
Single Sign-On and Access Management
Mobile Identity and Access Management
Full Branding and Customization
CRM Integration
Q&A
We want to hear
from YOU!
Please take a moment to complete our
session survey
Surveys can be found in the “My Agenda”
portion of the Dreamforce app
Single Sign-On and User Management for Portals and Communities

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Single Sign-On and User Management for Portals and Communities

  • 1. Single Sign-On and User Management for Customers and Partners with Communities Chuck Mortimore, salesforce.com, VP of Product Management, Salesforce Identity @cmort Pat Patterson, salesforce.com, Principal Developer Evangelist @metadaddy
  • 2. Safe Harbor Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
  • 3. Chuck Mortimore VP of Product Management, Salesforce Identity @cmort
  • 4. Pat Patterson Principal Developer Evangelist @metadaddy
  • 5. Agenda Some Slide! Setting up Communities Bring your own Identity Identity for Web and Mobile Applications Full Customization and CRM integration
  • 6. In The Past, IAM Was Only About Managing Employee Apps Identity
  • 7. Today, Employees Are Using Devices and Apps From Everywhere Identity
  • 8. Identity Challenges Grow Exponentially With Customers, Partners and Products Customers Partners Identity Products
  • 9. Salesforce Identity Identity for the Connected World Integrated identity services to connect every employee, customer and partner to any app, on any device User Directory Directory Integration Single Sign-On Access Management Mobile Identity External Identities Brandable Services Social Collaboration
  • 10. Demo
  • 13. Bring your own Identity
  • 14. Single Sign-On and Access Management
  • 15. Mobile Identity and Access Management
  • 16. Full Branding and Customization
  • 18. Q&A
  • 19. We want to hear from YOU! Please take a moment to complete our session survey Surveys can be found in the “My Agenda” portion of the Dreamforce app