Beth Noveck; New York University and MIT; founder of the White House Open Government Initiative and former United States Deputy Chief Technology Officer for Open Government “Crowdsourcing Wisely Not Widely: The Next Generation of Citizen Engagement”

1. Next Gen Engagement
Krems, May 22, 2013
Wednesday, May 22, 13

2. Wednesday, May 22, 13

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9. Wednesday, May 22, 13

10. Tech Driven
Transformation
• Data Driven
• Leveraging Expertise
• Customer Service Focused
• Informed by Social Science
• Decentralized
• Network Native
Wednesday, May 22, 13

11. Outcome Oriented
Wednesday, May 22, 13

12. Outcome
Oriented....The Bottom
Line
Wednesday, May 22, 13

13. Wednesday, May 22, 13

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16. Wednesday, May 22, 13

17. Solving Public
Problems?
Wednesday, May 22, 13

18. Gov 2.0
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Wednesday, May 22, 13

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25. New experimentation
today with
crowdsourcing
Wednesday, May 22, 13

26. Eleven One
Wednesday, May 22, 13

27. Gov Still Looks Like This
Wednesday, May 22, 13

28. Engagement is Hard
Wednesday, May 22, 13

29. Engagement is Hard
Wednesday, May 22, 13

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31. Wednesday, May 22, 13

32. Deliberative “Religion”
Wednesday, May 22, 13

33. Mass-Based
Wednesday, May 22, 13

34. Civic
Wednesday, May 22, 13

35. Gov 3.0
• How do we move from deliberation to
collaboration?
• How do we also move from crowdsourcing widely
to crowdsourcing wisely?
• How do we create decentralized, progressive
problem solving institutions?
Wednesday, May 22, 13

36. Wednesday, May 22, 13

37. • Data
• Collaboration
• Insights from Social and Behavioral Sciences
• Agile Mindset
• Improving People’s Lives
Wednesday, May 22, 13

38. Wednesday, May 22, 13

39. The GovLab aims to improve people’s lives by
changing how we govern. The GovLab builds, studies
and implements experimental, technology-enabled
solutions that advance a collaborative, networked
approach to re-inventing existing institutions and
processes of governance. Our work is predicated on
two hypotheses: 1) Institutions that govern
themselves collaboratively solve problems faster; 2)
Greater engagement leads to more legitimate
governance and better solutions for citizens.
Wednesday, May 22, 13

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41. Wednesday, May 22, 13

42. Need Manageable Input
not Democracy Theatre
Wednesday, May 22, 13

43. Finding Experts
Wednesday, May 22, 13

44. Finding Experts: How
to Find Who Knows
What
Wednesday, May 22, 13

45. +
Expertnet
Designing Process, Policy and Platform for Public Q&A
Wednesday, May 22, 13

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49. Wednesday, May 22, 13

50. Asking Questions
Wednesday, May 22, 13

51. Asking Questions: How
to Create Incentives to
Participate Manageably
and Meaningfully
Wednesday, May 22, 13

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57. Wednesday, May 22, 13

58. 4
SOLUTION
Digital
Canvas
to Ideate
WITH TEMPLATES!
Wednesday, May 22, 13

59. • What kinds of questions lend themselves to
what kinds of answers?
• What are the impacts of networked
decisionmaking on the organization and its
citizens?
• How to increase institutional readiness to
openness?
Wednesday, May 22, 13

60. Re:Governance Solving Complex
Problems Requires New Platforms
Wednesday, May 22, 13

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62. Knowledge Communities
Wednesday, May 22, 13

63. Wednesday, May 22, 13

64. Making Data Useful
Wednesday, May 22, 13

65. Matching Skills and
Needs
Matt Lisiecki, CommunityCompost Connect
Wednesday, May 22, 13

66. Metrics 2.0
Wednesday, May 22, 13

67. “Without power and independence, a
town may contain good subjects, but it
can have no active citizens.”
DeTocqueville
Wednesday, May 22, 13

68. Wednesday, May 22, 13