The document describes the Cultural Detective series, which provides intercultural productivity tools to help organizations and communities leverage diversity. The Cultural Detective method is a proven approach that has been used since 1989 to develop intercultural competence. It can be used independently or integrated into existing training programs. The method helps people understand their own and other cultures to improve collaboration, problem-solving, and business outcomes like customer satisfaction and innovation.

1. Real results for a real world
The Cultural
Detective®
Series

2. • Intercultural productivity tools that enable your organization
or community to harvest the potential of diverse global markets
and staff.
• High quality, vetted by intercultural experts, easily deployable and
ready-to-go anywhere, worldwide.
• Can be used for specific projects or as the cornerstone of an
organization-wide D&I or cross-cultural effectiveness effort.
• Simple, practical method that enables immediate learning and
effectiveness, yet is developmentally based and theoretically
grounded—the only process of its kind.
Introduction

3. Why Develop Intercultural Competency?
Intercultural Competence
Increased
Productivity
Save Time
& Money
Employee
Satisfaction &
Retention
Customer
Satisfaction
Improved
Vendor
Relationships
Team
Collaboration
Reach New
Markets
Innovation
of Products
& Services

4. • Business
– Cross-functional teams
– Expatriates
– Business travelers
– Multicultural, inclusive workforce
– Global leadership development
• University
– Classroom
– Blended learning (online and f2f)
– Staff, faculty and senior administration
development
• Study abroad
– Orientation
– Family-student community building
Who Uses Cultural Detective®?
Study Abroad
Businesses
Universities
NGOs
Professional
Associations
Spiritual
Communities
Anyone who works across cultural differences:

5. Culture-
specific &
Culture-
general
Learn
how to
learn
Shared
process &
vocabulary
Values-based,
not dos and
don’ts
Encourages
independent
& team
learning
Success here
leads to
success
there
Benefits of the Cultural Detective® Method
Process-
based &
Develop-
mental
Integrates
into existing
programs
Compatible
with other
tools
Ongoing
learning &
practice
Conflict
resolution &
team
building
Success for
beginners &
experts
Interpersonal
&
organizational
competence
Contextually
Grounded
Immediate
application
Simple,
yet rich &
complex
Eliminate
stereotypes
Understand
self & others
Collaborate
effectively

6. Unique Value Proposition
1. Proven Method: in proprietary use since 1989, to rave reviews globally
2. Theoretically Grounded yet Practical: constructivist and developmental
3. Affordable: per-user cost is low with proven return on investment
4. Flexible: use as stand-alone or add a cross-cultural element to existing programs
5. Independent Effectiveness: enables your people to do what they do best
6. Real Competence: not just data, dos and don’ts, or compare cultures

7. Cultural Detective®
Site License
Cultural Detective® products
are delivered two ways:
• PDF site license
• Online subscription
Our Products
• Printable
• Good for face-to-face
• Annual or multi-year
organizational license
allows unlimited use by
all employees
• DRM-protected PDFs
Cultural Detective®
Online
• Upload user-created
incidents
• Prints only user-uploaded
data
• Supports blended learning
• Individual & group
subscriptions available: 3 or
6 months; 1 or 2 years
• Include most, but not
all, CD packages

8. The Cultural Detective® Model
3. Cultural Bridge
Reach out interpersonally to leverage
differences for synergy and creativity.
Create systems and processes to sustain
intercultural productivity.
2. Cultural Literacy
Understand others’ positive intentions,
the values and beliefs that motivate
their behavior.
©1989-2013 Dianne HofnerSaphiere. All rights reserved.
To be used according to terms of paid licensing agreement. www.CulturalDetective.com
1. Subjective Culture
Know yourself, individually and as a
cultural being. Be able to explain
yourself to others.

9. The Cultural Detective® Method
©1989-2013 Dianne HofnerSaphiere. All rights reserved.
To be used according to terms of paid licensing agreement. www.CulturalDetective.com

10. • Over 150 authors worldwide have collaborated on content for the
series; most have 15-20 years experience in their fields of expertise.
• Content is extremely well-vetted; generally, 12 authors contributed
to each of more than 60 Cultural Detective® packages in the series.
• The core Cultural Detective® Method has been used on a proprietary
basis since 1989, and was launched to the public in 2004.
• Dianne HofnerSaphiere, creator of the Cultural Detective®
Method, has been an intercultural organization development
consultant since 1979.
Quick Overview of Cultural Detective®

11. • Cultural Detective® can help you increase your impact
and reach new markets.
• It’s a core tool for a global productivity toolkit—useful
on its own or easily integrated into existing programs
and services.
• Cultural Detective® is easy-to-use, consistent, and a
solid backbone for Diversity and
Inclusion, Expatriation, Cross-cultural Leadership, and
Teamwork programs.
In Summary

12. • Register for a free webinar
– See the Cultural Detective® Method in action and receive a complimentary
three-day pass to Cultural Detective® Online.
• Contact us for a Free Consultation and Full Review Copy
– We are happy to help you brainstorm strategies for promoting intercultural
competence within your organization or community.
• View videos about Cultural Detective® on our YouTube Channel, or join the
discussions on LinkedIn, Facebook or Twitter.
• Subscribe to our newsletter
– Receive monthly highlights from our blog via email and learn more about
intercultural competence, strategies and techniques.
– Subscribe to our blog, and get the latest posts as soon as they are
published.
Eager to learn how to harness the innovative,
collaborative potential of your diverse workforce?
Next Steps